VisionExpress - Tweet Data Analysis
Tweets Analysis - Keyword: @VisionExpress
Published April 9, 2023
Overview
Tweets covering
9 days
Latest tweet was on
2023-03-31
Earliest tweet was on
2023-03-22
Total number of tweets analysed
79
Average age of authors' accounts
8 years
Summarization
This collection of tweets contains various opinions and experiences related to Vision Express, an optician, with some tweets praising the company for its customer service and others criticizing the company for poor treatment of customers and employees. There is also some discussion of competing companies, such as Specsavers, and some tweets discussing specific deals or promotions offered by Vision Express. One tweet raises concerns about a Vision Express location in Dublin potentially allowing symptomatic staff to interact with customers during the COVID-19 pandemic.
Topic Modeling
- Customer service at Vision Express and comparison with other opticians (Specsavers)
- Criticism of Vision Express policies and practices
- Positive experiences with Vision Express
- Technical issues with Vision Express website
- COVID-19 policies and precautions at Vision Express and comparison with other opticians (Specsavers)
Emotional Analysis
The tweets about VisionExpress vary greatly in their emotional tone. Some express frustration and anger with the company's policies or treatment of customers, while others express gratitude for friendly and accommodating staff. Some tweets make jokes or sarcastic comments about VisionExpress, while others make comparisons to other opticians such as Specsavers. There are also some tweets that express concern or criticism about the company's response to the COVID-19 pandemic. Overall, the emotions expressed in these tweets range from negativity to positivity, with a mixture of criticism, humor, and appreciation.
Trend Analysis
- Comparing VisionExpress with other opticians (Specsavers)
- Customer experiences with VisionExpress (positive and negative)
- Discounts and promotions offered by VisionExpress
- Issues with VisionExpress' online account system
- Concerns regarding employee treatment and policies during COVID-19
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
8
10% of total
Number of Original tweets
42
53% of total
Number of tweets that were Quotes
2
2% of total
Number of tweets that were Replies
29
36% of total
Number of tweets that contain Hashtags
5
6% of total
Number of tweets that contain Mentions
79
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 34 |
| Twitter for Android | 27 |
| Twitter for iPad | 5 |
| Twitter Web App | 5 |
| Hootsuite Inc. | 4 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Lesleygsmith3 | OOR LESLEY Cybernat | All we have to decide is what to do with the time that is given us. Independence for Scotland . . #Resist #Blu | 10,904 |
| DavidGilbert43 | David Gilbert πͺπΊ | Gone to my log | 7,725 |
| atriaWatford | atria Watford | Bringing you the latest news, events and offers from Hertfordshire's top shopping destination | 5,795 |
| Scotthowaythel1 | Scott_carling@howay_the_lad | Life long sufferer of NUFC, a season ticket holder in the Strawberry corner. I am person who blabbers on about incredibly senseless things the original gobshite | 5,425 |
| JCPinSurrey | JCP in Surrey | Sharing jobs, events, job search and careers advice for Surrey from 8am to 8pm 7 days a week. We are here Monday to Friday 9am to 5pm | 4,204 |
| JCPinSussex | JCP in Sussex | Sharing jobs, events, job search and careers advice for East and West Sussex from 8am to 8pm 7 days a week. We are here Mon to Fri 9am to 5pm | 3,987 |
| Eden_Shopping | Eden, High Wycombe | π In the heart of High Wycombe π 80+ brands π΄ 20+ places to eat π₯ Cinema π³ Bowling π Library πββοΈGym | 3,608 |
| parkrunhelen | Helen Hood | Head of Event Delivery @parkrunUK @parkrunIE and @colwickparkrun @rushcliffejp @rushcliffeac are home β€οΈ | 3,208 |
| TheSquareCamb | The Square Camberley | Your ultimate shopping destination shop great brands π Yummy food π and more...tweet tweet. π | 2,889 |
| MKcol | Col | People think I'm stupid. I just look it. Living kidney donor. | 2,382 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Lesleygsmith3 | OOR LESLEY Cybernat | All we have to decide is what to do with the time that is given us. Independence for Scotland . . #Resist #Blu | 9,310 |
| Scotthowaythel1 | Scott_carling@howay_the_lad | Life long sufferer of NUFC, a season ticket holder in the Strawberry corner. I am person who blabbers on about incredibly senseless things the original gobshite | 5,897 |
| DavidGilbert43 | David Gilbert πͺπΊ | Gone to my log | 5,124 |
| Davidm1969 | Bob Mortimer's Stunt Double. | Irish blood and English heart.π»πΊπ¦π» Boro and Celtic fan, autism dad and that. #Boro #UTB #Celtic #CYBIG #ASD #COYGIG #AUTISM #Knackard | 5,006 |
| ColSafc86 | α΄α΄Κ Ν‘Β° ΝΚ Ν‘Β° | Sunlun | Automotive | Design | Other stuff! | 5,001 |
| Emma__D7 | Emma | #EnglishTeacher #ECT Studying MA English Lit at the OU #ClassicsMA graduate #she/her | 3,536 |
| JonGlue | Jon Hyslop | I'm working with @KeithGlue as part of Community Glue, a CIC using a collaborative community approach in health and social care. I'm also an academic. | 3,405 |
| TheSquareCamb | The Square Camberley | Your ultimate shopping destination shop great brands π Yummy food π and more...tweet tweet. π | 2,891 |
| footie_lass | vicky | - | 2,749 |
| bailiffbabe | Oriel Hutchinson | Social justice campaigner, property manager. | 2,746 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| SajjadJawaid6 | LOVE β€οΈ WRESTLING π€ΌββοΈ FOOTBALL β½οΈ π₯ MOVIES π₯ | 8 |
| bloodbornepro | READ + WATCH BERSERK. I really love Seals β€ Hedgewitch π§π»ββοΈ Bassist jokerπΈ | 4 |
| LongBillWill | You know, the animals just want to eat. They'll kill you so they can eat. | 4 |
| Emma__D7 | #EnglishTeacher #ECT Studying MA English Lit at the OU #ClassicsMA graduate #she/her | 4 |
| cxloelambert | GIRL who suffers from Fetal Alcohol Syndrome DON'T JUDGE. Comments monitored by my boyfriend. StreetWatch Member. Litter-pick member. additional SEND Needs | 3 |
| TheSquareCamb | Your ultimate shopping destination shop great brands π Yummy food π and more...tweet tweet. π | 3 |
| robyncarter6 | Arsenal supporter. Best partner in the world. 2 beautiful cats;Lorca & Lola. | 3 |
| Val5a_MOG | εΌιγ―γγ¦γͺγ(ηΎε¨γ‘γ€γ³@valsa_2035) γ’γ€γ³γ³γ―η°δΊη°γγγγ | 2 |
| MJRider8 | - | 2 |
| Lesleygsmith3 | All we have to decide is what to do with the time that is given us. Independence for Scotland . . #Resist #Blu | 2 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1641829435174207491 | Interesting. @VisionExpress https://t.co/wFBjLcEGxJ | 0 |
| 1641736974150057984 | @VisionExpress Really impressed with the friendly staff & service in your West Bridgford store this morning! π | 0 |
| 1639564504143994882 | Drat! Forgot to check @bluelightcard for any @VisionExpress discount. Could've saved the eye test fee & 30% off the glasses I bought yesterday ππ | 0 |
| 1639595242641817600 | I just want to say I'm so grateful for the wonderful experience at the @VisionExpress in the Tesco in Mansfield for being so warm and friendly and patient with my β¦ | 0 |
| 1639618825275715585 | @VisionExpress hey guys can you please confirm the cost of a standard eye test in your White Rose Centre branch in Leeds? | 0 |
| 1639629432154472448 | @VisionExpress Abi. Thanks for you reply. I wanted to let you that on Monday morning I shall cotact the regional manager. My partner and I met him earlier this year β¦ | 0 |
| 1639629920035823618 | @VisionExpress However I feel Iβam getting no where. | 0 |
| 1639706186130808832 | @VisionExpress evening - trying to login to my account, forgotten password, though password request link keeps expiring before I can create a new password | 0 |
| 1639733247692136452 | @VisionExpress check DMs please | 0 |
| 1639922370063335424 | @VisionExpress Done ππ»π | 0 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1639302804417269761 | @JAYLAMB1 Its not as if our High Streets are short of opticians is it? Try @VisionExpress | 17 |
| 1640412773124390913 | @Specsavers @romankemp @RealSaltBeef @VisionExpress> | 9 |
| 1641155057914658816 | @bloodbornepro Got a warning in @VisionExpress for calling a customer "mate" years ago. It's okay to ask them for hundreds of pounds for glasses but "mate"?? How dare us π€ | 3 |
| 1640431317723541505 | @joeygold1 @Specsavers @romankemp @RealSaltBeef @VisionExpress Hold that ratio specsavers | 1 |
| 1641170034956402688 | @bloodbornepro @VisionExpress Its funny, they act like theyr superior to @Specsavers yet while I worked there. Two seperate customers were issued checks because vision express fucked their prescriptions up so β¦ | 1 |
| 1639564504143994882 | Drat! Forgot to check @bluelightcard for any @VisionExpress discount. Could've saved the eye test fee & 30% off the glasses I bought yesterday ππ | 1 |
| 1639595242641817600 | I just want to say I'm so grateful for the wonderful experience at the @VisionExpress in the Tesco in Mansfield for being so warm and friendly and patient with my β¦ | 1 |
| 1639706186130808832 | @VisionExpress evening - trying to login to my account, forgotten password, though password request link keeps expiring before I can create a new password | 1 |
| 1641166043803529216 | @LongBillWill @VisionExpress ππππ | 1 |
| 1640885585979265025 | @FamEdTrust @Specsavers Bought my first pair of glasses from @Specsavers they have served me well, I can now see the sign for @VisionExpress I guess I'll be going there now! | 1 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #customerservicejobs | 2 |
| #newsnight | 1 |
| #boycottspecsavers | 1 |
| #inept | 1 |
| #nosocialskills | 1 |
| #westsussexjobs | 1 |
| #horshamjobs | 1 |
| #surreyjobs | 1 |
| #farnhamjobs | 1 |
| #opticiansjobs | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @visionexpress | 80 |
| @specsavers | 14 |
| @longbillwill | 4 |
| @bloodbornepro | 4 |
| @famedtrust | 3 |
| @romankemp | 2 |
| @realsaltbeef | 2 |
| @gbnews | 2 |
| @skynews | 1 |
| @jacquib80644876 | 1 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
41
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| π | 9 | face_with_tears_of_joy |
| πΆ | 4 | sunglasses |
| π | 3 | smiling_face_with_heart-eyes |
| π± | 2 | mobile_phone |
| πΈ | 2 | camera_with_flash |
| π | 1 | eyes |
| π | 1 | person_raising_hand |
| π€ | 1 | nerd_face |
| π€·πΌββοΈ | 1 | man_shrugging_medium-light_skin_tone |
| ππ»ββοΈ | 1 | man_raising_hand_light_skin_tone |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 19 |
| Objects | 8 |
| People & Body | 5 |
| Activities | 1 |
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