Uber - Tweet Data Analysis
Tweets Analysis - Keyword: @Uber
Published April 4, 2023
Overview
Tweets covering
7 days
Latest tweet was on
2023-03-31
Earliest tweet was on
2023-03-23
Total number of tweets analysed
5,179
Average age of authors' accounts
7 years
Summarization
The tweets cover a range of topics related to Uber, including positive interactions with drivers during fasting, criticism of the company's practices and responses to customer complaints, sponsorship requests, and discussions of Uber's sustainability efforts and political controversies. Some tweets express frustration with the company's customer service and others defend or criticize Uber's business model.
Topic Modeling
- Acts of kindness from Uber drivers during fasting times
- Opinions and criticisms towards Uber as a corporation
- Ignorance and misinformation about Uber's business model
- Negative experiences with Uber services and drivers
- Positive experiences and interactions with Uber services and drivers
Emotional Analysis
The tweets express a range of emotions towards Uber, its drivers, and its services. There are positive emotions, such as gratitude towards the driver who shared their fasting food, and excitement about splitting an Uber with a celebrity. There are also negative emotions, such as frustration and anger towards Uber's customer service and billing practices, and criticism of the company's treatment of its workers. Some tweets express political views, such as support for the Jain community's boycott of Uber and criticism of a court ruling that allows Uber and Lyft to deny workers' rights.
Trend Analysis
- Positive experiences with @Uber drivers, including gestures of kindness and sharing during religious fasts.
- Negative experiences with @Uber service, including double bookings, cancellation fees, and slow response times to customer complaints.
- Political controversies and criticism of @Uber's labor practices.
- Comparisons to other transportation and service companies, including Blacklane and VW.
- Personal anecdotes and opinions about @Uber, including suggestions for improvement and calls to action.
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
492
9% of total
Number of Original tweets
1,961
37% of total
Number of tweets that were Quotes
152
2% of total
Number of tweets that were Replies
2,635
50% of total
Number of tweets that contain Hashtags
655
12% of total
Number of tweets that contain Mentions
5,174
99% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 2,236 |
| Twitter for Android | 1,909 |
| Twitter Web App | 842 |
| Twitter for iPad | 85 |
| Powered by Sprinklr | 21 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| jimmyfallon | Jimmy Fallon | astrophysicist | 50,906,552 |
| iownjd | J.D.™🦄 (🐯Spirit🐢) Nlandu 🇨🇩 🇧🇪 🇫🇷 🇺🇸 | A✍️@nerdinajock🚀CEO👨🏾💼@iOwnTM (@iOwnDigital™️)—🧢STEM—Speaker and perpetual optimist, learn—Be cute, but real in this ugly world ✨Ask🗺J.D.🦚@letterstoJD | 781,548 |
| sternshow | Stern Show | Listen to the Howard Stern Show on the @SiriusXM app ➡️ https://t.co/3eHAFN9H0J | 765,606 |
| TransporteJal | Secretaría de Transporte Jalisco | Secretaría de Transporte del Gobierno de Jalisco | 558,507 |
| sidlowe | Sid Lowe | Football, politics, history, sunsets, shit jokes, Estela, stuff. On the pages of the Guardian, the screens of ESPN and in your ears at TSFP. Usually at a game. | 495,299 |
| 7NewsSydney | 7NEWS Sydney | First for news in Sydney with @MarkFerguson_7 @michaelusher @angelacox7news @Mel_Mclaughlin @mattshirvington @AngieAsimus https://t.co/JZRVF01jjR | 374,490 |
| faizanlakhani | Faizan Lakhani | Journalist based in Karachi. Deputy Editor, Sports - Geo News. Tweets are personal opinion. | 310,146 |
| brucebusiness | Bruce Whitfield | Keynote Speaker. Author. Radio. TV. Podcasts. The Money Show. Money Hump Day on @947. Financial Mail. bookings@brucewhitfield.com | 303,067 |
| ShaunLivingston | Shaun Livingston | CHAMPION of LIFE | 297,540 |
| 7NewsAustralia | 7NEWS Australia | Happening Now. @7NEWSSydney @7NEWSMelbourne @7NEWSBrisbane @7NEWSAdelaide @7NEWSPerth @7newspodcasts #7NEWS | 262,518 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| iownjd | J.D.™🦄 (🐯Spirit🐢) Nlandu 🇨🇩 🇧🇪 🇫🇷 🇺🇸 | A✍️@nerdinajock🚀CEO👨🏾💼@iOwnTM (@iOwnDigital™️)—🧢STEM—Speaker and perpetual optimist, learn—Be cute, but real in this ugly world ✨Ask🗺J.D.🦚@letterstoJD | 439,287 |
| blackarrow__ent | Him | I’m always gonna be him | 43,697 |
| saenz_geo | HBTO™💙 🚂 Azul de 💙🏟️😷⚽🏆 | ¡sígueme y te sigo! 😎 #FollowBack 👊 #CruzAzul ⚽️ #AzulDePorVida 🚂 #Profe 👨🏻🏫 🏆 #UnfollowBack Sin miedo al éxito ✌️ | 33,351 |
| LRBitisnot | Jeff Thomas Black | 🎧 Audiobook & Podcast, 📕Book, "Full Dashclosure, Awakening from the human exploitation of DoorDash Singularity;" Economics, Civil Rights, #AI, Duke MBA, Human | 31,326 |
| Questybank | Questybank | 트윗하면 좋은가? 라는 의문으로 트위터를 시작했습니다. •,.• | 30,805 |
| c21markm | Mark UltraMaga 1A 2A | Thomas Jefferson: Rebellion To Tyrants Is Obedience To God. | 24,458 |
| BawaHS | Yes Punjab | #Journalist #Columnist #Writer #Editor at https://t.co/58iglXmOIZ a #news and #entertainment site on #Punjab #India https://t.co/ZjoInaYPCQ | 22,927 |
| diazgiles | José Luis | Hago Diseño Gráfico y crío dos niños con la mano derecha, la izquierda es para la cerveza 🇲🇽 🐺+😺😺+🐶 / 💪 / 🎨 / 🎸/ 🍖 / 🌵 | 21,679 |
| outandabout | Michael Barnes | I write about the people, places, culture and history of Austin & Texas for the American-Statesman, Austin360 & the USA Today Network. Photo: Jay Janner/AAS | 20,938 |
| chasedenton_ | Chase Denton | Former College Ballplayer. Degree in Publicity. Oldest Bro. RIP Dad. Content: @DonkeyHack @bsbvault @tnballplayers | 20,036 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| Sam11Ujjval | Targeted for 3 main American Companies That Clearly belong to me as they don't fit in them | 56 |
| sinistersloth2 | Women's rights activist, pro choice, Democrat, wife, global activist, Lesbian AF, equality for all | 32 |
| MeowWorkshop | 😺 🐾 🖤 Rescato, rehabilito y busco hogares responsables. Nuestra especialidad, gatitos bebés. 🖤 🐾 😺 🐾 ¡Ayúdanos a ayudarlos! 🐾 | 27 |
| bill75787972 | - | 27 |
| marvelmachine | hmm!Full of surprises | 24 |
| phv2022 | Licensed '22 . London van driver of 10+ years, thought I'd join in on toxic cab twitter | 20 |
| meghanisdriving | Rideshare capping my salary as if they making my car payment, paying for my car repairs, insurance, registration and filling up my tank every day. | 17 |
| extortedbyUber | This account is dedicated to exposing Dara Khosrowshahi CEO of Uber of his evil doings. won’t stop till he fires himself! | 17 |
| DickYoungsGhost | The modern voice of one of the greatest sportswriters, ever. "Dick Young was exactly what a tabloid sportswriter was supposed to be like" - Frank Deford. | 16 |
| macor247 | Private Hire Driver (UK DL -1992) - Algarve - Based in London. | 16 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1640717406246141958 | Was stuck in traffic around iftar time. I asked @Uber's driving partner Yatin Kumar who was fasting for Navratra if he had water. He immediately understood that I was fasting … | 439 |
| 1640537918484762638 | El nivel de ignorancia de este tipo es alucinante. Vea, Wilson, esos números en negativo que pongo ahí abajo son las pérdidas de @Uber. Todas estas empresas jóvenes de tecnología … | 396 |
| 1640427714048868360 | Donde a este man 👇 le cuenten por cuantos años seguidos el gigante @amazon perdió plata, o cuantos lleva @Uber en las mismas, le da algo. Y el tipo está … | 168 |
| 1641264099744178176 | On new year @Uber driver Abdul cleaned the vomit of a passenger, last Durga puja Rani wasn’t paid her salon fees, a passenger abused Farhan because she refused to walk … | 101 |
| 1639039326938886146 | #California #Court upholds #prop22, allowing "gig" companies like @Uber & @lyft to keep denying workers’ basic rights. In this episode, we invited Karen from FREELANCERS AGAINST AB5 to understand the … | 60 |
| 1640905444896931840 | I split an @Uber with Tim Chalamet. #ThatsMyJam | 39 |
| 1640945413619593217 | @Uber_India ,@Uber , @Uber_Support , हमेशा जो ड्राइवर की गलती निकालते रहते है मीडिया वाले जरा इनके बारे में भी तो छापों की इनसे कोई बड़ा असाइनमेंट मिलने वाला है … | 23 |
| 1641474293971275776 | En #Puebla @Uber_MEX @Uber encubre a acosadores y si las quejosas llaman al número de atención a clientes descalifican a las mujeres violentadas #NoAlAcosoCallejero #ViolenciaDeGenero @SSPGobPue @SSC_Pue @MTGobPue @AleMondras @AuroraSierraR … | 22 |
| 1639722604264054785 | En plena zona hotelera de Cancún, taxistas agredieron a una mujer que se gana la vida trabajando como conductora de Uber. #Cancún @Uber @VivoEnCancun https://t.co/3xXM4WAZPI | 22 |
| 1641469765662261252 | A breath of fresh air to see @Blacklane so thoroughly committed to sustainability, especially in the usually wasteful luxury market. Night and day difference compared to @VW emission scandal a … | 20 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1640717406246141958 | Was stuck in traffic around iftar time. I asked @Uber's driving partner Yatin Kumar who was fasting for Navratra if he had water. He immediately understood that I was fasting … | 3,680 |
| 1639273884565340160 | @Uber @jasebyjason Ewww a corporation trying to be trendy https://t.co/HHnEjoeuO4 | 1,133 |
| 1640537918484762638 | El nivel de ignorancia de este tipo es alucinante. Vea, Wilson, esos números en negativo que pongo ahí abajo son las pérdidas de @Uber. Todas estas empresas jóvenes de tecnología … | 765 |
| 1640418761386921984 | So the same driver accepted the same pickup location for the same place at the same time from 2 different people and when we cancelled, he charged 60 rupees cancellation … | 484 |
| 1640905444896931840 | I split an @Uber with Tim Chalamet. #ThatsMyJam | 430 |
| 1641181751237017610 | Fancy sponsoring me? @Uber Worth it I reckon x https://t.co/KHKWK6DbL4 | 355 |
| 1641264099744178176 | On new year @Uber driver Abdul cleaned the vomit of a passenger, last Durga puja Rani wasn’t paid her salon fees, a passenger abused Farhan because she refused to walk … | 320 |
| 1639324503942496266 | @TecccKK @Uber @jasebyjason Not even trying to be trendy, just speaking common sense to the lowest common intelligence (your type of person) | 311 |
| 1640427714048868360 | Donde a este man 👇 le cuenten por cuantos años seguidos el gigante @amazon perdió plata, o cuantos lleva @Uber en las mismas, le da algo. Y el tipo está … | 301 |
| 1639277736639225859 | @TecccKK @Uber @jasebyjason They reply to this but took forever to reply to me when I was robbed by my passenger and took damn near a week to get me … | 249 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #uber | 169 |
| #uberdriver | 21 |
| #cloud | 21 |
| #uberfiles | 20 |
| #ubergdl | 13 |
| #canceluber | 12 |
| #thatsmyjam | 11 |
| #7news | 11 |
| #uberguadalajara | 11 |
| #lyft | 10 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @uber | 5,318 |
| @uber_support | 1,137 |
| @uber_india | 457 |
| @uber_mex | 291 |
| @lyft | 281 |
| @uberinsupport | 257 |
| @dkhos | 184 |
| @vakeel_sb | 148 |
| @ubereats | 135 |
| @uber_brasil | 131 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
32
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 😂 | 143 | face_with_tears_of_joy |
| 🤡 | 135 | clown_face |
| 🔫 | 120 | water_pistol |
| 🤣 | 88 | rolling_on_the_floor_laughing |
| 😡 | 62 | enraged_face |
| 🤬 | 43 | face_with_symbols_on_mouth |
| 😭 | 40 | loudly_crying_face |
| 🔥 | 35 | fire |
| 💵 | 25 | dollar_banknote |
| 🤔 | 25 | thinking_face |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 918 |
| Objects | 222 |
| People & Body | 211 |
| Travel & Places | 140 |
| Symbols | 74 |
| Food & Drink | 26 |
| Flags | 25 |
| Activities | 25 |
| Animals & Nature | 17 |
Need Custom Twitter Data Analysis?
Get detailed insights on any keyword, hashtag, or account with twtData.
Get Started