Tweets Analysis - Keyword: @Uber
Overview
Total number of tweets analysed
5,179
Earliest tweet was on
2023-03-23
Latest tweet was on
2023-03-31
Tweets covering
7 days
Average age of authors' accounts
7 years
Summarization
The tweets cover a range of topics related to Uber, including positive interactions with drivers during fasting, criticism of the company's practices and responses to customer complaints, sponsorship requests, and discussions of Uber's sustainability efforts and political controversies. Some tweets express frustration with the company's customer service and others defend or criticize Uber's business model.
Topic Modeling
- Acts of kindness from Uber drivers during fasting times
- Opinions and criticisms towards Uber as a corporation
- Ignorance and misinformation about Uber's business model
- Negative experiences with Uber services and drivers
- Positive experiences and interactions with Uber services and drivers
Emotional Analysis
The tweets express a range of emotions towards Uber, its drivers, and its services. There are positive emotions, such as gratitude towards the driver who shared their fasting food, and excitement about splitting an Uber with a celebrity. There are also negative emotions, such as frustration and anger towards Uber's customer service and billing practices, and criticism of the company's treatment of its workers. Some tweets express political views, such as support for the Jain community's boycott of Uber and criticism of a court ruling that allows Uber and Lyft to deny workers' rights.
Trend Analysis
- Positive experiences with @Uber drivers, including gestures of kindness and sharing during religious fasts.
- Negative experiences with @Uber service, including double bookings, cancellation fees, and slow response times to customer complaints.
- Political controversies and criticism of @Uber's labor practices.
- Comparisons to other transportation and service companies, including Blacklane and VW.
- Personal anecdotes and opinions about @Uber, including suggestions for improvement and calls to action.
Types of Tweets
Number of Retweets
492
Percentage of total tweets
9%
Number of Original tweets
1,961
Percentage of total tweets
37%
Number of tweets that contain Mentions
5,174
Percentage of total tweets
99%
Number of tweets that were Replies
2,635
Percentage of total tweets
50%
Number of tweets that were Quotes
152
Percentage of total tweets
2%
Number of tweets that contain Hashtags
655
Percentage of total tweets
12%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 2236 |
| Twitter for Android | 1909 |
| Twitter Web App | 842 |
| Twitter for iPad | 85 |
| Powered by Sprinklr | 21 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| jimmyfallon | Jimmy Fallon | astrophysicist | 50,906,552 |
| iownjd | J.D.™🦄 (🐯Spirit🐢) Nlandu 🇨🇩 🇧🇪 🇫🇷 🇺🇸 | A✍️@nerdinajock🚀CEO👨🏾💼@iOwnTM (@iOwnDigital™️)—🧢STEM—Speaker and perpetual optimist, learn—Be cute, but real in this ugly world ✨Ask🗺J.D.🦚@letterstoJD | 781,548 |
| sternshow | Stern Show | Listen to the Howard Stern Show on the @SiriusXM app ➡️ https://t.co/3eHAFN9H0J | 765,606 |
| TransporteJal | Secretaría de Transporte Jalisco | Secretaría de Transporte del Gobierno de Jalisco | 558,507 |
| sidlowe | Sid Lowe | Football, politics, history, sunsets, shit jokes, Estela, stuff. On the pages of the Guardian, the screens of ESPN and in your ears at TSFP. Usually at a game. | 495,299 |
| 7NewsSydney | 7NEWS Sydney | First for news in Sydney with @MarkFerguson_7 @michaelusher @angelacox7news @Mel_Mclaughlin @mattshirvington @AngieAsimus https://t.co/JZRVF01jjR | 374,490 |
| faizanlakhani | Faizan Lakhani | Journalist based in Karachi. Deputy Editor, Sports - Geo News. Tweets are personal opinion. | 310,146 |
| brucebusiness | Bruce Whitfield | Keynote Speaker. Author. Radio. TV. Podcasts. The Money Show. Money Hump Day on @947. Financial Mail. bookings@brucewhitfield.com | 303,067 |
| ShaunLivingston | Shaun Livingston | CHAMPION of LIFE | 297,540 |
| 7NewsAustralia | 7NEWS Australia | Happening Now. @7NEWSSydney @7NEWSMelbourne @7NEWSBrisbane @7NEWSAdelaide @7NEWSPerth @7newspodcasts #7NEWS | 262,518 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| iownjd | J.D.™🦄 (🐯Spirit🐢) Nlandu 🇨🇩 🇧🇪 🇫🇷 🇺🇸 | A✍️@nerdinajock🚀CEO👨🏾💼@iOwnTM (@iOwnDigital™️)—🧢STEM—Speaker and perpetual optimist, learn—Be cute, but real in this ugly world ✨Ask🗺J.D.🦚@letterstoJD | 439,287 |
| blackarrow__ent | Him | I’m always gonna be him | 43,697 |
| saenz_geo | HBTO™💙 🚂 Azul de 💙🏟️😷⚽🏆 | ¡sígueme y te sigo! 😎 #FollowBack 👊 #CruzAzul ⚽️ #AzulDePorVida 🚂 #Profe 👨🏻🏫 🏆 #UnfollowBack Sin miedo al éxito ✌️ | 33,351 |
| LRBitisnot | Jeff Thomas Black | 🎧 Audiobook & Podcast, 📕Book, "Full Dashclosure, Awakening from the human exploitation of DoorDash Singularity;" Economics, Civil Rights, #AI, Duke MBA, Human | 31,326 |
| Questybank | Questybank | 트윗하면 좋은가? 라는 의문으로 트위터를 시작했습니다. •,.• | 30,805 |
| c21markm | Mark UltraMaga 1A 2A | Thomas Jefferson: Rebellion To Tyrants Is Obedience To God. | 24,458 |
| BawaHS | Yes Punjab | #Journalist #Columnist #Writer #Editor at https://t.co/58iglXmOIZ a #news and #entertainment site on #Punjab #India https://t.co/ZjoInaYPCQ | 22,927 |
| diazgiles | José Luis | Hago Diseño Gráfico y crío dos niños con la mano derecha, la izquierda es para la cerveza 🇲🇽 🐺+😺😺+🐶 / 💪 / 🎨 / 🎸/ 🍖 / 🌵 | 21,679 |
| outandabout | Michael Barnes | I write about the people, places, culture and history of Austin & Texas for the American-Statesman, Austin360 & the USA Today Network. Photo: Jay Janner/AAS | 20,938 |
| chasedenton_ | Chase Denton | Former College Ballplayer. Degree in Publicity. Oldest Bro. RIP Dad. Content: @DonkeyHack @bsbvault @tnballplayers | 20,036 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| Sam11Ujjval | Targeted for 3 main American Companies That Clearly belong to me as they don't fit in them | 56 |
| sinistersloth2 | Women's rights activist, pro choice, Democrat, wife, global activist, Lesbian AF, equality for all | 32 |
| MeowWorkshop | 😺 🐾 🖤 Rescato, rehabilito y busco hogares responsables. Nuestra especialidad, gatitos bebés. 🖤 🐾 😺 🐾 ¡Ayúdanos a ayudarlos! 🐾 | 27 |
| bill75787972 | - | 27 |
| marvelmachine | hmm!Full of surprises | 24 |
| phv2022 | Licensed '22 . London van driver of 10+ years, thought I'd join in on toxic cab twitter | 20 |
| meghanisdriving | Rideshare capping my salary as if they making my car payment, paying for my car repairs, insurance, registration and filling up my tank every day. | 17 |
| extortedbyUber | This account is dedicated to exposing Dara Khosrowshahi CEO of Uber of his evil doings. won’t stop till he fires himself! | 17 |
| DickYoungsGhost | The modern voice of one of the greatest sportswriters, ever. "Dick Young was exactly what a tabloid sportswriter was supposed to be like" - Frank Deford. | 16 |
| macor247 | Private Hire Driver (UK DL -1992) - Algarve - Based in London. | 16 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1640717406246141958 | Was stuck in traffic around iftar time. I asked @Uber's driving partner Yatin Kumar who was fasting for Navratra if he had water. He immediately understood that I was fasting and not only he gave me water he shared his box full of fruits which he had kept for his fast. | 439 |
| 1640537918484762638 | El nivel de ignorancia de este tipo es alucinante. Vea, Wilson, esos números en negativo que pongo ahí abajo son las pérdidas de @Uber. Todas estas empresas jóvenes de tecnología pierden dinero cuando comienzan actividades. Lea un poquito, viejo, en serio, respete a la gente 🤬 https://t.co/P0MpWHfKCq https://t.co/RQtBtPSH46 | 396 |
| 1640427714048868360 | Donde a este man 👇 le cuenten por cuantos años seguidos el gigante @amazon perdió plata, o cuantos lleva @Uber en las mismas, le da algo. Y el tipo está en el Congreso. De verdad que vergüenza el nivel de ignorancia que carga esta gente #EnLaInmunda #LaPobrezaNoEsGratis https://t.co/FagY6SqLPu | 168 |
| 1641264099744178176 | On new year @Uber driver Abdul cleaned the vomit of a passenger, last Durga puja Rani wasn’t paid her salon fees, a passenger abused Farhan because she refused to walk 200m to the cab & Firoz was barred from delivering food because a resident said he left lift door open…🧵 https://t.co/wLpNACdiBF | 101 |
| 1639039326938886146 | #California #Court upholds #prop22, allowing "gig" companies like @Uber & @lyft to keep denying workers’ basic rights. In this episode, we invited Karen from FREELANCERS AGAINST AB5 to understand the politics behind Prop 22. https://t.co/D30MN7V9wW #uber #uberdriver #gigeconomy | 60 |
| 1640905444896931840 | I split an @Uber with Tim Chalamet. #ThatsMyJam | 39 |
| 1640945413619593217 | @Uber_India ,@Uber , @Uber_Support , हमेशा जो ड्राइवर की गलती निकालते रहते है मीडिया वाले जरा इनके बारे में भी तो छापों की इनसे कोई बड़ा असाइनमेंट मिलने वाला है । @timesofindia @TimesNow @htTweets @LoksattaLive @NavakalOfficial @RajThackeray @NavbharatTimes @NavbharatTimes | 23 |
| 1641474293971275776 | En #Puebla @Uber_MEX @Uber encubre a acosadores y si las quejosas llaman al número de atención a clientes descalifican a las mujeres violentadas #NoAlAcosoCallejero #ViolenciaDeGenero @SSPGobPue @SSC_Pue @MTGobPue @AleMondras @AuroraSierraR @CongresoPue @Caro__Fdz @NoticiasVicky https://t.co/MRUI8L3npM | 22 |
| 1639722604264054785 | En plena zona hotelera de Cancún, taxistas agredieron a una mujer que se gana la vida trabajando como conductora de Uber. #Cancún @Uber @VivoEnCancun https://t.co/3xXM4WAZPI | 22 |
| 1641469765662261252 | A breath of fresh air to see @Blacklane so thoroughly committed to sustainability, especially in the usually wasteful luxury market. Night and day difference compared to @VW emission scandal a few years ago. Is @Uber paying attention? https://t.co/ZSMQs7nHrh | 20 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1640717406246141958 | Was stuck in traffic around iftar time. I asked @Uber's driving partner Yatin Kumar who was fasting for Navratra if he had water. He immediately understood that I was fasting and not only he gave me water he shared his box full of fruits which he had kept for his fast. | 3680 |
| 1639273884565340160 | @Uber @jasebyjason Ewww a corporation trying to be trendy https://t.co/HHnEjoeuO4 | 1133 |
| 1640537918484762638 | El nivel de ignorancia de este tipo es alucinante. Vea, Wilson, esos números en negativo que pongo ahí abajo son las pérdidas de @Uber. Todas estas empresas jóvenes de tecnología pierden dinero cuando comienzan actividades. Lea un poquito, viejo, en serio, respete a la gente 🤬 https://t.co/P0MpWHfKCq https://t.co/RQtBtPSH46 | 765 |
| 1640418761386921984 | So the same driver accepted the same pickup location for the same place at the same time from 2 different people and when we cancelled, he charged 60 rupees cancellation fee and also dropped us i mean😭 @Uber @Olacabs be really wilding https://t.co/trUQWa0ceD | 484 |
| 1640905444896931840 | I split an @Uber with Tim Chalamet. #ThatsMyJam | 430 |
| 1641181751237017610 | Fancy sponsoring me? @Uber Worth it I reckon x https://t.co/KHKWK6DbL4 | 355 |
| 1641264099744178176 | On new year @Uber driver Abdul cleaned the vomit of a passenger, last Durga puja Rani wasn’t paid her salon fees, a passenger abused Farhan because she refused to walk 200m to the cab & Firoz was barred from delivering food because a resident said he left lift door open…🧵 https://t.co/wLpNACdiBF | 320 |
| 1639324503942496266 | @TecccKK @Uber @jasebyjason Not even trying to be trendy, just speaking common sense to the lowest common intelligence (your type of person) | 311 |
| 1640427714048868360 | Donde a este man 👇 le cuenten por cuantos años seguidos el gigante @amazon perdió plata, o cuantos lleva @Uber en las mismas, le da algo. Y el tipo está en el Congreso. De verdad que vergüenza el nivel de ignorancia que carga esta gente #EnLaInmunda #LaPobrezaNoEsGratis https://t.co/FagY6SqLPu | 301 |
| 1639277736639225859 | @TecccKK @Uber @jasebyjason They reply to this but took forever to reply to me when I was robbed by my passenger and took damn near a week to get me my money back (almost $600) | 249 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #uber | 169 |
| #uberdriver | 21 |
| #cloud | 21 |
| #uberfiles | 20 |
| #ubergdl | 13 |
| #canceluber | 12 |
| #thatsmyjam | 11 |
| #7news | 11 |
| #uberguadalajara | 11 |
| #lyft | 10 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @uber | 5318 |
| @uber_support | 1137 |
| @uber_india | 457 |
| @uber_mex | 291 |
| @lyft | 281 |
| @uberinsupport | 257 |
| @dkhos | 184 |
| @vakeel_sb | 148 |
| @ubereats | 135 |
| @uber_brasil | 131 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
32
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😂 | 143 | face_with_tears_of_joy |
| 🤡 | 135 | clown_face |
| 🔫 | 120 | water_pistol |
| 🤣 | 88 | rolling_on_the_floor_laughing |
| 😡 | 62 | enraged_face |
| 🤬 | 43 | face_with_symbols_on_mouth |
| 😭 | 40 | loudly_crying_face |
| 🔥 | 35 | fire |
| 💵 | 25 | dollar_banknote |
| 🤔 | 25 | thinking_face |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 918 |
| Objects | 222 |
| People & Body | 211 |
| Travel & Places | 140 |
| Symbols | 74 |
| Food & Drink | 26 |
| Flags | 25 |
| Activities | 25 |
| Animals & Nature | 17 |