SW_Help - Tweet Data Analysis
Tweets Analysis - Keyword: @SW_Help
Published April 13, 2023
Overview
Tweets covering
9 days
Latest tweet was on
2023-03-24
Earliest tweet was on
2023-03-14
Total number of tweets analysed
1,298
Average age of authors' accounts
9 years
Types of Tweets
Number of Retweets
99
7% of total
Number of Original tweets
404
31% of total
Number of tweets that were Quotes
12
0% of total
Number of tweets that were Replies
787
60% of total
Number of tweets that contain Hashtags
62
4% of total
Number of tweets that contain Mentions
1,298
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 574 |
| Twitter for Android | 406 |
| Twitter Web App | 258 |
| Twitter for iPad | 28 |
| Qualtrics Social Connect | 12 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| GWRHelp | GWR | We are GWR. Here to help between 06:00 and 23:00, 7 days a week. Let's get back on track! | 778,249 |
| SW_Help | SWR Help | The team are here 24/7 to provide travel updates and answer your questions. | 423,386 |
| TheBHF | BHF | We fund vital research into heart diseases, stroke and vascular dementia, and their risk factors like diabetes. | 319,049 |
| Se_Railway | Southeastern | Providing real-time information about Southeastern services 24/7. For comments, complaints & fares information please download our app or visit our website. | 252,864 |
| SouthernRailUK | Southern | Hi from the Southern Social team 👋! Taking you across the South Coast, London and more; we're here to help 24 hours a day, 7 days a week. | 196,162 |
| RMTunion | RMT | The official Twitter account of the National Union of Rail, Maritime and Transport Workers (RMT). Contact info@rmt.org.uk Dispute Fund https://t.co/GuLp7BHLrJ | 168,564 |
| CrossCountryUK | CrossCountry trains | Live updates from the CrossCountry control team, we're available on Twitter 24/7! Need help? DM us! Our Social Media Policy: https://t.co/2sU8k6FqyB | 102,639 |
| BBCWiltshire | BBC Radio Wiltshire | The sound of Wiltshire Tune in 103-105 FM or listen at https://t.co/Lj00MB1cOc | 59,451 |
| drmsbc | DRM Bengaluru | Proud Railwayman. Trying to change lives within my zone of influence. Love my organization/my country/humanity. Aim to spread positivity and remove negativity | 44,943 |
| ianvisits | ianVisits | London's history, architecture and transport -- and offbeat events to enjoy. | 39,667 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| SusanYoung13 | Susan Young | Travel Writer freelancing for https://t.co/Jmnyj1ifnW | 13,316 |
| 8PMnCM | राजस्थानी ट्वीट | - | 9,691 |
| swtrains_watch | SWR Watch | Campaigning for improved rail services. South Western Railway Watch: Jeremy, Sam & all of our valued followers. RTs to encourage debate, not an endorsement. | 9,428 |
| implausibleblog | Farrukh | Content Creator 🤓 Photo Video & Drone Pilot 🎥 Entrepreneur & Tech Geek 🤖 Food & Chocolate Judge 😋 And Current Affairs 👀 AskUs@Implausibleblog.com | 8,438 |
| Rachael_Fulton | Rachael Fulton | Writer. SL Sunday Times Short Story Award 📖 BBC R4. Repped by @agent_luck . Comms @pinkelephantcom & radio @BBCSounds. @Inndeepbar wife 💜 Memorial Device ANT | 6,376 |
| james_lawler1 | James Lawler | Administrator in the NHS. Cricket lover, Middlesex, Bucks and Surrey CCC Member. Fan of Star Trek and Neighbours. Aston villa Supporter. Rejoiner #FBPE | 5,568 |
| softsoulcomplex | Baby, now FFV and a Vaxxhole, apparently! 💙 | Complicated soul...big female side, 30 yo Vaxxhole and proud! | 5,004 |
| rob_isherwood | Rob Isherwood he/him | Specialist Paramedic, Senior Teaching fellow , QI fellow, Action learning facilitator, @theQCommunity. Dad, Passionate for quality care. herz über kopf. | 5,002 |
| carcopithecon | It Wisny Me | New York gold medal winner of twa vast radio series and many books. Artist,writer,carer, lost my wife. Jined SNP late 60’s up a close in Elmbank Street. | 5,001 |
| chesilradio | Chesil Radio | Serving The Coastal Counties Of The South & Southwest | 4,999 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| GillieofPadstow | - | 29 |
| swtrains_watch | Campaigning for improved rail services. South Western Railway Watch: Jeremy, Sam & all of our valued followers. RTs to encourage debate, not an endorsement. | 21 |
| b54785961 | - | 21 |
| JamesRa38747871 | athletically active, non-ambulant, fully-independent, 'wheelchair required' human;- further disabled by social/council-housing provided. views my own. | 18 |
| EthanAfro | Trainspotter from London who does train stuff Station collection stats: Count: 273/2574 Last station: Barnes (SWR) Percentage: TBC | 13 |
| Peter_Mugridge | Transport enthusiast, photographer, artist, astronomer. Gets thoroughly annoyed at the increasing inability of people to do their job properly these days! | 12 |
| SouthernRailUK | Hi from the Southern Social team 👋! Taking you across the South Coast, London and more; we're here to help 24 hours a day, 7 days a week. | 11 |
| hhsquidward | hi im a transport enthusiast and i exist (i also am a commuter so shut the fuck up) | 11 |
| Daniell98327551 | Medical PA | 11 |
| krisdelta | In a crisis, don't hide behind anything or anybody. They're going to find you anyway. Tweet content mostly train failures and fast cars - which is an odd mix. | 10 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1638129758209712131 | Staff supporting a disabled person onto the train, says to colleague ‘I just found out I’ve got another one at 11 o clock.’ Fancy anymore dehumanising @SW_Help? | 19 |
| 1636051147688493079 | ♥️ @SW_Help has announced that all of its staffed stations will be fitted with defibrillators. This is welcome news as defibrillators can be lifesaving. https://t.co/0ezSRcJmUQ | 17 |
| 1635728277577891850 | Last week, I joined Teddington councillors to hear from @SW_Help and @networkrail about plans to make Teddington station more accessible by installing lifts. This is great news for the elderly, … | 7 |
| 1636161483208896513 | 3160 at Waterloo at 10.00 on 4th September 1993. @networkrail #DailyPick #Archive @sw_help https://t.co/S6XfQYy1bz | 6 |
| 1638170069699026944 | .@SW_Help is to install publicly accessible automated external defibrillators at all 154 of the staffed stations on its network. The locations will also be added The Circuit database, making them … | 5 |
| 1635782039721877504 | 3030 at #Woking at 13.37 on 14th August 1993. @networkrail #DailyPick #Archive @SW_Help https://t.co/URpSuDIixC | 5 |
| 1637002626050195456 | Put some spring into your step today by buying your tickets for our Spring Concert. Only two weeks to go! It’s going to be a popular one! ⛪️: @allsaints_sheen 🦯: … | 5 |
| 1637843440128913408 | @DMStreatfield @RMTunion @SW_Help @munirawilson South Western Railways is one of the 14 train operating companies that will be impacted by strike action on Thursday 30th March and Saturday 1st April … | 4 |
| 1636396803150200837 | Hi @sw_help your staff sold me a ticket to Waterloo with overground connection to a station that is closed, on a train that isn't running. Now on a train that … | 4 |
| 1638669207544950785 | No visit to Ryde is complete without taking some pictures of the @HovertravelLtd Hovercraft and @SW_Help Trains! https://t.co/UX5BtYroo4 | 4 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1638474579713880064 | @emmaobank @SW_Help Good on you for giving a shit where others wouldn’t. Champion effort 👍🏻 | 142 |
| 1636051147688493079 | ♥️ @SW_Help has announced that all of its staffed stations will be fitted with defibrillators. This is welcome news as defibrillators can be lifesaving. https://t.co/0ezSRcJmUQ | 86 |
| 1638308114674974720 | @emmaobank @SW_Help He does look unwel tbf | 54 |
| 1638129758209712131 | Staff supporting a disabled person onto the train, says to colleague ‘I just found out I’ve got another one at 11 o clock.’ Fancy anymore dehumanising @SW_Help? | 52 |
| 1638263526736248834 | @ChessTomlinson @emmaobank @SW_Help I have actual tears 😭😭😭 This must have been what he looked like. Very unwell 🥲 https://t.co/vP1VLHRMd3 | 38 |
| 1638116824943325186 | @emmaobank @SW_Help rarely do I actually LOL 😂 | 35 |
| 1637980747389714432 | 3536 at #Woking at 11.57 on 18th September 1993. @networkrail #DailyPick #Archive @SW_Help https://t.co/3jNMjlXxGS | 32 |
| 1635782039721877504 | 3030 at #Woking at 13.37 on 14th August 1993. @networkrail #DailyPick #Archive @SW_Help https://t.co/URpSuDIixC | 32 |
| 1636161483208896513 | 3160 at Waterloo at 10.00 on 4th September 1993. @networkrail #DailyPick #Archive @sw_help https://t.co/S6XfQYy1bz | 30 |
| 1638171993706201095 | ❤️ this! Lowther’s awesome choir at Barnes station, waiting for their train to the @RMT_richmond concert break out in song on the platform. How awesome, and what a treat for … | 30 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #dailypick | 25 |
| #archive | 25 |
| #woking | 15 |
| #swr | 6 |
| #help | 4 |
| #epsom | 3 |
| #cosham | 2 |
| #basingstoke | 2 |
| #railstrike | 2 |
| #farnham | 2 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @sw_help | 1,314 |
| @swtrains_watch | 75 |
| @networkrail | 33 |
| @emmaobank | 31 |
| @swrrly | 18 |
| @rmtunion | 17 |
| @crosscountryuk | 16 |
| @esiotrot54 | 15 |
| @southernrailuk | 14 |
| @peter_mugridge | 13 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
19
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 😂 | 46 | face_with_tears_of_joy |
| ⚠️ | 17 | warning |
| 👇 | 13 | backhand_index_pointing_down |
| ❤️ | 12 | red_heart |
| 🤣 | 12 | rolling_on_the_floor_laughing |
| 🚧 | 11 | construction |
| 👍 | 9 | thumbs_up |
| 😊 | 6 | smiling_face_with_smiling_eyes |
| 👏 | 6 | clapping_hands |
| ♥️ | 5 | heart_suit |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 123 |
| People & Body | 56 |
| Travel & Places | 36 |
| Symbols | 20 |
| Activities | 8 |
| Objects | 8 |
| Food & Drink | 1 |
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