Tweets Analysis - Keyword: @SW_Help
Overview
Total number of tweets analysed
1,298
Earliest tweet was on
2023-03-14
Latest tweet was on
2023-03-24
Tweets covering
9 days
Average age of authors' accounts
9 years
Types of Tweets
Number of Retweets
99
Percentage of total tweets
7%
Number of Original tweets
404
Percentage of total tweets
31%
Number of tweets that contain Mentions
1,298
Percentage of total tweets
100%
Number of tweets that were Replies
787
Percentage of total tweets
60%
Number of tweets that were Quotes
12
Percentage of total tweets
0%
Number of tweets that contain Hashtags
62
Percentage of total tweets
4%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 574 |
| Twitter for Android | 406 |
| Twitter Web App | 258 |
| Twitter for iPad | 28 |
| Qualtrics Social Connect | 12 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| GWRHelp | GWR | We are GWR. Here to help between 06:00 and 23:00, 7 days a week. Let's get back on track! | 778,249 |
| SW_Help | SWR Help | The team are here 24/7 to provide travel updates and answer your questions. | 423,386 |
| TheBHF | BHF | We fund vital research into heart diseases, stroke and vascular dementia, and their risk factors like diabetes. | 319,049 |
| Se_Railway | Southeastern | Providing real-time information about Southeastern services 24/7. For comments, complaints & fares information please download our app or visit our website. | 252,864 |
| SouthernRailUK | Southern | Hi from the Southern Social team 👋! Taking you across the South Coast, London and more; we're here to help 24 hours a day, 7 days a week. | 196,162 |
| RMTunion | RMT | The official Twitter account of the National Union of Rail, Maritime and Transport Workers (RMT). Contact info@rmt.org.uk Dispute Fund https://t.co/GuLp7BHLrJ | 168,564 |
| CrossCountryUK | CrossCountry trains | Live updates from the CrossCountry control team, we're available on Twitter 24/7! Need help? DM us! Our Social Media Policy: https://t.co/2sU8k6FqyB | 102,639 |
| BBCWiltshire | BBC Radio Wiltshire | The sound of Wiltshire Tune in 103-105 FM or listen at https://t.co/Lj00MB1cOc | 59,451 |
| drmsbc | DRM Bengaluru | Proud Railwayman. Trying to change lives within my zone of influence. Love my organization/my country/humanity. Aim to spread positivity and remove negativity | 44,943 |
| ianvisits | ianVisits | London's history, architecture and transport -- and offbeat events to enjoy. | 39,667 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| SusanYoung13 | Susan Young | Travel Writer freelancing for https://t.co/Jmnyj1ifnW | 13,316 |
| 8PMnCM | राजस्थानी ट्वीट | - | 9,691 |
| swtrains_watch | SWR Watch | Campaigning for improved rail services. South Western Railway Watch: Jeremy, Sam & all of our valued followers. RTs to encourage debate, not an endorsement. | 9,428 |
| implausibleblog | Farrukh | Content Creator 🤓 Photo Video & Drone Pilot 🎥 Entrepreneur & Tech Geek 🤖 Food & Chocolate Judge 😋 And Current Affairs 👀 AskUs@Implausibleblog.com | 8,438 |
| Rachael_Fulton | Rachael Fulton | Writer. SL Sunday Times Short Story Award 📖 BBC R4. Repped by @agent_luck . Comms @pinkelephantcom & radio @BBCSounds. @Inndeepbar wife 💜 Memorial Device ANT | 6,376 |
| james_lawler1 | James Lawler | Administrator in the NHS. Cricket lover, Middlesex, Bucks and Surrey CCC Member. Fan of Star Trek and Neighbours. Aston villa Supporter. Rejoiner #FBPE | 5,568 |
| softsoulcomplex | Baby, now FFV and a Vaxxhole, apparently! 💙 | Complicated soul...big female side, 30 yo Vaxxhole and proud! | 5,004 |
| rob_isherwood | Rob Isherwood he/him | Specialist Paramedic, Senior Teaching fellow , QI fellow, Action learning facilitator, @theQCommunity. Dad, Passionate for quality care. herz über kopf. | 5,002 |
| carcopithecon | It Wisny Me | New York gold medal winner of twa vast radio series and many books. Artist,writer,carer, lost my wife. Jined SNP late 60’s up a close in Elmbank Street. | 5,001 |
| chesilradio | Chesil Radio | Serving The Coastal Counties Of The South & Southwest | 4,999 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| GillieofPadstow | - | 29 |
| swtrains_watch | Campaigning for improved rail services. South Western Railway Watch: Jeremy, Sam & all of our valued followers. RTs to encourage debate, not an endorsement. | 21 |
| b54785961 | - | 21 |
| JamesRa38747871 | athletically active, non-ambulant, fully-independent, 'wheelchair required' human;- further disabled by social/council-housing provided. views my own. | 18 |
| EthanAfro | Trainspotter from London who does train stuff Station collection stats: Count: 273/2574 Last station: Barnes (SWR) Percentage: TBC | 13 |
| Peter_Mugridge | Transport enthusiast, photographer, artist, astronomer. Gets thoroughly annoyed at the increasing inability of people to do their job properly these days! | 12 |
| SouthernRailUK | Hi from the Southern Social team 👋! Taking you across the South Coast, London and more; we're here to help 24 hours a day, 7 days a week. | 11 |
| hhsquidward | hi im a transport enthusiast and i exist (i also am a commuter so shut the fuck up) | 11 |
| Daniell98327551 | Medical PA | 11 |
| krisdelta | In a crisis, don't hide behind anything or anybody. They're going to find you anyway. Tweet content mostly train failures and fast cars - which is an odd mix. | 10 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1638129758209712131 | Staff supporting a disabled person onto the train, says to colleague ‘I just found out I’ve got another one at 11 o clock.’ Fancy anymore dehumanising @SW_Help? | 19 |
| 1636051147688493079 | ♥️ @SW_Help has announced that all of its staffed stations will be fitted with defibrillators. This is welcome news as defibrillators can be lifesaving. https://t.co/0ezSRcJmUQ | 17 |
| 1635728277577891850 | Last week, I joined Teddington councillors to hear from @SW_Help and @networkrail about plans to make Teddington station more accessible by installing lifts. This is great news for the elderly, the disabled and families with young children. https://t.co/ZOvUA1FWI9 | 7 |
| 1636161483208896513 | 3160 at Waterloo at 10.00 on 4th September 1993. @networkrail #DailyPick #Archive @sw_help https://t.co/S6XfQYy1bz | 6 |
| 1638170069699026944 | .@SW_Help is to install publicly accessible automated external defibrillators at all 154 of the staffed stations on its network. The locations will also be added The Circuit database, making them visible to NHS ambulance services who can direct 999 callers to their location. ♥️ https://t.co/uqxyQYRzEt | 5 |
| 1635782039721877504 | 3030 at #Woking at 13.37 on 14th August 1993. @networkrail #DailyPick #Archive @SW_Help https://t.co/URpSuDIixC | 5 |
| 1637002626050195456 | Put some spring into your step today by buying your tickets for our Spring Concert. Only two weeks to go! It’s going to be a popular one! ⛪️: @allsaints_sheen 🦯: @MartinSmithVln 🕰️: 7:30pm 🗓️: 1/4/23 Train: @SW_Help Mortlake Bus: @TfL 33, 493, 337 https://t.co/yNPg3ylEnr | 5 |
| 1637843440128913408 | @DMStreatfield @RMTunion @SW_Help @munirawilson South Western Railways is one of the 14 train operating companies that will be impacted by strike action on Thursday 30th March and Saturday 1st April unless there is a resolution with the RMT. Negotiations ongoing so every chance strikes could be called off. | 4 |
| 1636396803150200837 | Hi @sw_help your staff sold me a ticket to Waterloo with overground connection to a station that is closed, on a train that isn't running. Now on a train that should have left 15 mins ago but there's no driver. I support the strikes, but at least get scheduled trains to run 🫣 https://t.co/ty1ThSEdTt | 4 |
| 1638669207544950785 | No visit to Ryde is complete without taking some pictures of the @HovertravelLtd Hovercraft and @SW_Help Trains! https://t.co/UX5BtYroo4 | 4 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1638474579713880064 | @emmaobank @SW_Help Good on you for giving a shit where others wouldn’t. Champion effort 👍🏻 | 142 |
| 1636051147688493079 | ♥️ @SW_Help has announced that all of its staffed stations will be fitted with defibrillators. This is welcome news as defibrillators can be lifesaving. https://t.co/0ezSRcJmUQ | 86 |
| 1638308114674974720 | @emmaobank @SW_Help He does look unwel tbf | 54 |
| 1638129758209712131 | Staff supporting a disabled person onto the train, says to colleague ‘I just found out I’ve got another one at 11 o clock.’ Fancy anymore dehumanising @SW_Help? | 52 |
| 1638263526736248834 | @ChessTomlinson @emmaobank @SW_Help I have actual tears 😭😭😭 This must have been what he looked like. Very unwell 🥲 https://t.co/vP1VLHRMd3 | 38 |
| 1638116824943325186 | @emmaobank @SW_Help rarely do I actually LOL 😂 | 35 |
| 1637980747389714432 | 3536 at #Woking at 11.57 on 18th September 1993. @networkrail #DailyPick #Archive @SW_Help https://t.co/3jNMjlXxGS | 32 |
| 1635782039721877504 | 3030 at #Woking at 13.37 on 14th August 1993. @networkrail #DailyPick #Archive @SW_Help https://t.co/URpSuDIixC | 32 |
| 1636161483208896513 | 3160 at Waterloo at 10.00 on 4th September 1993. @networkrail #DailyPick #Archive @sw_help https://t.co/S6XfQYy1bz | 30 |
| 1638171993706201095 | ❤️ this! Lowther’s awesome choir at Barnes station, waiting for their train to the @RMT_richmond concert break out in song on the platform. How awesome, and what a treat for the other passengers! Now that’s how to travel in style! @nationalrailenq @SW_Help 🚊 🎶 😊 https://t.co/f4GdCcNpFf | 30 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #dailypick | 25 |
| #archive | 25 |
| #woking | 15 |
| #swr | 6 |
| #help | 4 |
| #epsom | 3 |
| #cosham | 2 |
| #basingstoke | 2 |
| #railstrike | 2 |
| #farnham | 2 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @sw_help | 1314 |
| @swtrains_watch | 75 |
| @networkrail | 33 |
| @emmaobank | 31 |
| @swrrly | 18 |
| @rmtunion | 17 |
| @crosscountryuk | 16 |
| @esiotrot54 | 15 |
| @southernrailuk | 14 |
| @peter_mugridge | 13 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
19
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😂 | 46 | face_with_tears_of_joy |
| ⚠️ | 17 | warning |
| 👇 | 13 | backhand_index_pointing_down |
| ❤️ | 12 | red_heart |
| 🤣 | 12 | rolling_on_the_floor_laughing |
| 🚧 | 11 | construction |
| 👍 | 9 | thumbs_up |
| 😊 | 6 | smiling_face_with_smiling_eyes |
| 👏 | 6 | clapping_hands |
| ♥️ | 5 | heart_suit |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 123 |
| People & Body | 56 |
| Travel & Places | 36 |
| Symbols | 20 |
| Activities | 8 |
| Objects | 8 |
| Food & Drink | 1 |