ShellStationsUS - Tweet Data Analysis
Tweets Analysis - Keyword: @ShellStationsUS
Published March 9, 2023
Overview
Tweets covering
5 days
Latest tweet was on
2023-02-14
Earliest tweet was on
2023-02-08
Total number of tweets analysed
5
Average age of authors' accounts
8 years
Summarization
A 17 year-old was questioned and denied access to petrol at a Shell station. It is also possible to use the pay and save feature of the Shell app without using accumulated fuel rewards. There is potential difficulty using the Shell card chip and rewards on pump failures.
Topic Modeling
- Customer Experiences
- App Use
- Reward Systems
- Age Restrictions for Buying Fuel
- Technical Issues with Pumps
Emotional Analysis
The tweets expressed a range of emotions, from frustration and distress to confusion and disappointment. The first tweet expresses frustration at the situation described in the second tweet, in which a 17-year-old was refused petrol for her vehicle. The third tweet expresses confusion as to how to use the pay and save feature on the app. The fourth tweet expresses a sense of anticipation, as the user watches the news unfold. The fifth tweet expresses disappointment as the user was unable to use their fuel rewards due to a malfunctioning pump.
Trend Analysis
- Customer Service
- Fuel Rewards
- Age Requirements
- Pay and Save Feature
- Pump Issues
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
0
0% of total
Number of Original tweets
3
60% of total
Number of tweets that were Quotes
0
0% of total
Number of tweets that were Replies
2
40% of total
Number of tweets that contain Hashtags
1
20% of total
Number of tweets that contain Mentions
5
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 3 |
| Twitter for Android | 2 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Pinktoebean | Butters (Chatty Catty)🐾🏳️🌈 | I'm a cat w/ one pink toebean, I live w/ 1 cat, Willie, 1 dogs Lewie, mom a vet tech, grandma & grandpa 🐾🏳️🌈 | 3,105 |
| timdavis53 | TimBoyGooner | Gooner. First live game was 0-0 with Wimbledon in ‘89. Miss Highbury, best days as a Gooner were sitting in the East Upper watching Dennis, Thierry & Co. | 1,134 |
| jmaro23 | Joe Martinez | 34 years old love to live life | 132 |
| oldoakstknwldg | #IAMOAKLAND 🏊🏽♂️👷🏽♂️🇲🇽🇺🇸 | Taking care of his blessings #Intellectual #Gentlemen #Advocate #Construction #iFollow #ReTweet #TeamFollowBack #GirlsDad #DaddiesBoy #BabyZMan | 105 |
| Trancelebration | Trancelerate | - | 9 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Pinktoebean | Butters (Chatty Catty)🐾🏳️🌈 | I'm a cat w/ one pink toebean, I live w/ 1 cat, Willie, 1 dogs Lewie, mom a vet tech, grandma & grandpa 🐾🏳️🌈 | 1,851 |
| timdavis53 | TimBoyGooner | Gooner. First live game was 0-0 with Wimbledon in ‘89. Miss Highbury, best days as a Gooner were sitting in the East Upper watching Dennis, Thierry & Co. | 1,300 |
| jmaro23 | Joe Martinez | 34 years old love to live life | 371 |
| Trancelebration | Trancelerate | - | 193 |
| oldoakstknwldg | #IAMOAKLAND 🏊🏽♂️👷🏽♂️🇲🇽🇺🇸 | Taking care of his blessings #Intellectual #Gentlemen #Advocate #Construction #iFollow #ReTweet #TeamFollowBack #GirlsDad #DaddiesBoy #BabyZMan | 92 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| Pinktoebean | I'm a cat w/ one pink toebean, I live w/ 1 cat, Willie, 1 dogs Lewie, mom a vet tech, grandma & grandpa 🐾🏳️🌈 | 1 |
| Trancelebration | - | 1 |
| jmaro23 | 34 years old love to live life | 1 |
| oldoakstknwldg | Taking care of his blessings #Intellectual #Gentlemen #Advocate #Construction #iFollow #ReTweet #TeamFollowBack #GirlsDad #DaddiesBoy #BabyZMan | 1 |
| timdavis53 | Gooner. First live game was 0-0 with Wimbledon in ‘89. Miss Highbury, best days as a Gooner were sitting in the East Upper watching Dennis, Thierry & Co. | 1 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1625627877998731266 | @ShellStationsUS That tweet says it all I posted a picture with a description | 0 |
| 1624860485832122368 | @ShellStationsUS @Shell_UKLtd Please can you tell me why my 17 year daughter was refused petrol for her vehicle ? She was told by the women she needed to be 18 … | 0 |
| 1624771724775501826 | @ShellStationsUS Is there a way to use the pay and save feature on the app without having to use all of your accumulated fuel rewards? | 0 |
| 1624481814244126720 | @exxonmobil @ShellStationsUS @76GasStations @Chevron @ValeroEnergy @MarathonOil @potus @GOP @USCongress @KTVU #Watching https://t.co/aDrUR51wKX | 0 |
| 1623456980286451712 | @FuelRewards @ShellStationsUS The pump wouldn't read my card chip today & suddenly I wasn't allowed to use my rewards, despite showing the cashier they were there on the app. They … | 0 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1625627877998731266 | @ShellStationsUS That tweet says it all I posted a picture with a description | 0 |
| 1624860485832122368 | @ShellStationsUS @Shell_UKLtd Please can you tell me why my 17 year daughter was refused petrol for her vehicle ? She was told by the women she needed to be 18 … | 0 |
| 1624771724775501826 | @ShellStationsUS Is there a way to use the pay and save feature on the app without having to use all of your accumulated fuel rewards? | 0 |
| 1624481814244126720 | @exxonmobil @ShellStationsUS @76GasStations @Chevron @ValeroEnergy @MarathonOil @potus @GOP @USCongress @KTVU #Watching https://t.co/aDrUR51wKX | 0 |
| 1623456980286451712 | @FuelRewards @ShellStationsUS The pump wouldn't read my card chip today & suddenly I wasn't allowed to use my rewards, despite showing the cashier they were there on the app. They … | 0 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #watching | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @shellstationsus | 5 |
| @shell_ukltd | 1 |
| @exxonmobil | 1 |
| @76gasstations | 1 |
| @chevron | 1 |
| @valeroenergy | 1 |
| @marathonoil | 1 |
| @potus | 1 |
| @gop | 1 |
| @uscongress | 1 |
Wordcloud of Tweets
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