kudahelp_ng - Tweet Data Analysis
Tweets Analysis - Keyword: @kudahelp_ng
Published March 9, 2023
Overview
Tweets covering
10 days
Latest tweet was on
2023-02-22
Earliest tweet was on
2023-02-11
Total number of tweets analysed
9,176
Average age of authors' accounts
5 years
Summarization
Kuda Bank has an official support handle, @kudahelp_ng, and offers helpful guides on their services. Though there are rumors that the bank has been shut down, it is not true. Customers with complaints about transactions not being credited, not being sent, or being debited spontaneously have been urged to DM @kudahelp_ng. If they have not had a response, they should contact @cenbank to lodge a complaint.
Topic Modeling
- Transactions and payment issues with Kuda, OPay and other banks
- Scams and fraud with Kuda, OPay and other banks
- Customer support and the KudaHelp account
- Complaint lodging with Central Bank of Nigeria (CENBANK)
- Rumors concerning Kuda, OPay, Zenith Bank and other banks
Emotional Analysis
The tweets express a range of emotions from frustration to fear. There is a feeling of confusion and desperation from the users who are trying to get help from Kuda and other banks but are not receiving it. There is also anger towards Kuda and other banks for not responding or taking action on their complaints. There is also a sense of distrust and betrayal as users feel they are being defrauded by the banks. Finally, there is a feeling of relief as some users express their gratitude towards Opay.
Trend Analysis
- Scam accounts offering fake help
- Unverified reports of shutdowns
- Technical issues and support requests
- Problems with transactions
- Complaints about customer service
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
320
3% of total
Number of Original tweets
4,187
45% of total
Number of tweets that were Quotes
40
0% of total
Number of tweets that were Replies
4,633
50% of total
Number of tweets that contain Hashtags
231
2% of total
Number of tweets that contain Mentions
9,176
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for Android | 4,416 |
| Twitter for iPhone | 4,166 |
| Twitter Web App | 584 |
| Brandwatch | 3 |
| Twitter for Mac | 2 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| trafficbutter | Traffic Updates + Useful Info | We'll help you beat #Traffic jams🚦 & get you useful #Info fast ⚡. Trusted by over 373,000 people in #nigeria | 371,841 |
| joinkuda | Kuda App | We're the money app for Africans. Get the app on Google Play or the App Store now. Official support handle: @kudahelp_ng | Helpline: 0700022555832 | 152,197 |
| LunoGlobal | Luno | Official Twitter account of Luno. We make it safe and easy to buy, save, and manage your crypto. DM @LunoHelp for support. | 98,368 |
| chippercashapp | Chipper Cash | Send and receive money across Africa the fast, free and easy way. For support: Tap Help at the top left corner of your Home tab ➡ Tap the Chat Bubble | 78,723 |
| Seun1322 | ADE BO OLA #BBNaija | God is the greatest #BBNaija analyst | 45,134 |
| Sweetestpsammie | Psammie Da Foodie🦋 | Dm for ads and promotions 🖊️Scorpio ♠️♥️♣️ | 44,950 |
| Davidspredict | 🤴KïNG DAVÏD$🏀PR£Dï¢T | Sport's analyst, tweet's about Gaming & financial services, No Rev.share🚫, Livebet & 2 odds king 👑♉️ 💌Dm for Ads/Promo✍️ | 38,292 |
| __Ladynash | Lilly | ♊️👑 God Over Everything ,Chelsea Fan💙, Music 🎶 lover, quality fabrics seller, Realtor, I’m an ambivert,@burnaboy & @davido music addict | 26,242 |
| UnscriptedIdara | Naija's finest—Id²✨🇳🇬🕊️ | Learn °unlearn° relearn° CFC💙° advert/brand promotions & campaigns° DM or 📥 unscriptedIdara@gmail.com | 25,804 |
| Koromone_K | Koromone loves Soundtrack To The Good Life 🎶 | Writer + tech in Africa + media + Christian 🇳🇬 Lyricist: Soft life manifestations, Koromone v Lagos Boys, Koromone's Prayer (I & II). 📧 hi@koromone.com | 22,750 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| trafficbutter | Traffic Updates + Useful Info | We'll help you beat #Traffic jams🚦 & get you useful #Info fast ⚡. Trusted by over 373,000 people in #nigeria | 27,711 |
| Lukabbey | mayowa olagunju doctormayor | Barcelona fan / Manchester City fan / Messi fan / fitness consultant / hospitality expect / mechanical engineer / digital marketer DM for promotion | 15,898 |
| aiustn | Austin🏴☠️ | Jesus || ¡Hasta el final! ⚔️🤍 ¡halamadrid || Jeremiah 29:11 | 14,988 |
| UnscriptedIdara | Naija's finest—Id²✨🇳🇬🕊️ | Learn °unlearn° relearn° CFC💙° advert/brand promotions & campaigns° DM or 📥 unscriptedIdara@gmail.com | 12,501 |
| kceeworldMultiB | KceeWORLD ILORIN♍️ | iSELL 🍏 iBUY 🍏 iSWAP 🍏 iREPAIR🍏 Dm for business #30BG🎶 🇺🇸🇬🇧 🇳🇬#ilorinIPHONE 🔌 #Noscamzone❌ Motto:- Bring Business Not Billing👌 | 12,363 |
| King____Morgan | Eyen___Akwaibom❤️ | POLITICAL SCIENTIST👨🏽💼 || CERTIFIED DIGITAL MARKETER💻📊 BY GOOGLE || PROUDLY AKPAN NSIT IBOM❤️😋 | 11,132 |
| olalegxy | Mohammed Sodiq | ◼ Media Savvy ◼Tech wizard ◼Influencer | 10,857 |
| 9_11_90s | Sarau’Niiyaa 👁️🗨️ | Mrs O💍 Psalm 46:5✨ Maverick City Music 🧘♀️ Loc’D and committed🌱 click on the link below to find my tweets👇🏽 | 10,322 |
| Nellilking | Пеllil | The iDeator➡️DisturbingTwitter #basketball #music | 9,755 |
| just_j3rry | J3RRY‼️🤴🏽 | Enthusiastic @ChelseaFC fan 💙... vibes! 😅 | 9,659 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| kudaarescammers | Booo | 285 |
| kudascam | Simple | 189 |
| Exhojay124 | The more you puff the more you high | 50 |
| _Avemas_ | I am a Product Designer and a Frontend Developer. Welcome to my world, this is my story. | 35 |
| waaazap | 3x CTO, 2x Engineering Manager, 2x CEO, 1x Principal Engineer. @platohq mentor | 33 |
| just_daniel___ | JUŚt fOr FUñ | 32 |
| otimkpuObi | Everything intelligent | 29 |
| Labenow | Why hate when you can love and live in peace | 29 |
| sunnyify14 | OAU CERTIFIED MUSICOLOGIST|| @Graphics || Lead Guitarist|| @HousePainting || @ManchesterUnited ||Father||Mysophobic||📩 McOdeh007@gmail.com|| Native Of Abavo | 27 |
| Abbakatungah | - | 25 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1625077730453725186 | Somebody help me @kudahelp_ng I did not authorize this transaction https://t.co/lbkasClgzP | 40 |
| 1627182545224839168 | FRAUD by @kudahelp_ng @joinkuda A payment was made from @UBACares to my account (erroneously restricted by kuda) on the 14th of February 2022, by default this money should get into … | 22 |
| 1626992467110158336 | @kudahelp_ng I made a transfer of 19200 & 4200 to ecobank & wema bank respectively till now those accounts have not be credited & I was debited. | 20 |
| 1625112662790090755 | @cenbank @joinkuda @kudahelp_ng Good afternoon everyone, kuda bank is trying to trick me here, below is a transaction i made around October last year which was declined by the POS … | 16 |
| 1625153247395577857 | Three things to remember about getting help from us: 1. We don't offer help on WhatsApp. Don't fall for scam accounts sharing fake WhatsApp numbers. ❌ 2. Our official support … | 16 |
| 1627936680509419520 | @kudahelp_ng @gtbank_help What’s happening to this transaction? Session ID: 000013230220235207000796237452 since yesterday? Someone claimed that he paid money to my kuda acct 2002534949 with the above session iD and I … | 11 |
| 1628028013555187716 | @kudahelp_ng @joinkuda Don't be unfortunate, return my 21k. If I go to your branch at sabo for the third time for this same complaint, your staff are going to have … | 10 |
| 1625074216717504513 | Somebody help me @kudahelp_ng please, they just deducted my money https://t.co/KCGKprUXsN | 10 |
| 1626516394169737216 | @kudahelp_ng @FirstBankngr What’s happening to this transaction? Session ID: 090267230216202321360002534949 since yesterday? neither the beneficiary nor the sender has received value. Treat it as urgent. | 8 |
| 1625469811642843136 | It takes forever to get a response back. I've sent screenshot of the situation again and again. The web version keeps saying the thing too Since January 27th, i can't … | 7 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1625153247395577857 | Three things to remember about getting help from us: 1. We don't offer help on WhatsApp. Don't fall for scam accounts sharing fake WhatsApp numbers. ❌ 2. Our official support … | 74 |
| 1626501743704956928 | @kudahelp_ng Hello kuda support, I'd like to confirm if what this picture says is true or not that Governor Emefiele has ordered the shutdown of Kuda, Opay and others https://t.co/tu9xCtxP0r | 53 |
| 1626532699866337282 | @justice_ace Please, DM @kudahelp_ng. Thank you. | 37 |
| 1626550498143703043 | Heloooo @OPayNigeria @kudahelp_ng There is rumors going OUT there.....That u guy is ready to shut DOWN....How true is these rumor????? | 33 |
| 1626512647431528448 | .@kudahelp_ng reply my dm. Y’all been ghosting me since last week. | 21 |
| 1625077730453725186 | Somebody help me @kudahelp_ng I did not authorize this transaction https://t.co/lbkasClgzP | 20 |
| 1626992467110158336 | @kudahelp_ng I made a transfer of 19200 & 4200 to ecobank & wema bank respectively till now those accounts have not be credited & I was debited. | 20 |
| 1625112662790090755 | @cenbank @joinkuda @kudahelp_ng Good afternoon everyone, kuda bank is trying to trick me here, below is a transaction i made around October last year which was declined by the POS … | 20 |
| 1626314213873315840 | @kudahelp_ng check your dm and attend to me. | 17 |
| 1626335461827309568 | Thank God for Opay sha. I've moved on from the parasitic relationship with @kudahelp_ng @joinkuda https://t.co/I3nX64tbTa | 15 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #kudabank | 40 |
| #kuda | 28 |
| #kudascam | 20 |
| #5 | 10 |
| #1000 | 8 |
| #1 | 6 |
| #500 | 4 |
| #100 | 4 |
| #valentinesday | 4 |
| #1100 | 3 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @kudahelp_ng | 10,675 |
| @joinkuda | 2,891 |
| @cenbank | 644 |
| @leadershipnga | 377 |
| @legitngnews | 334 |
| @kudascam | 322 |
| @officialefcc | 122 |
| @saharareporters | 88 |
| @vanguardngrnews | 83 |
| @mykeels | 68 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
23
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 🙌 | 664 | raising_hands |
| 😡 | 234 | enraged_face |
| ❌ | 175 | cross_mark |
| 🙏 | 118 | folded_hands |
| 😭 | 107 | loudly_crying_face |
| 😂 | 93 | face_with_tears_of_joy |
| 💔 | 48 | broken_heart |
| 😒 | 29 | unamused_face |
| 😢 | 29 | crying_face |
| 🖕 | 29 | middle_finger |
Emoji Groups
| Emoji Group | Count |
|---|---|
| People & Body | 996 |
| Smileys & Emotion | 893 |
| Symbols | 207 |
| Travel & Places | 15 |
| Objects | 8 |
| Food & Drink | 2 |
Need Custom Twitter Data Analysis?
Get detailed insights on any keyword, hashtag, or account with twtData.
Get Started