KAI121 - Tweet Data Analysis
Tweets Analysis - Keyword: @KAI121
Published April 6, 2023
Overview
Tweets covering
9 days
Latest tweet was on
2023-03-30
Earliest tweet was on
2023-03-21
Total number of tweets analysed
6,579
Average age of authors' accounts
7 years
Summarization
The tweets cover a variety of topics related to KAI121, including complaints about failed ticket purchases and slow refund processes, criticisms of politicians who do not understand the difference between different railway services, thanks for affordable and fast train travel, and updates on train testing and education initiatives. There are also discussions about UI design issues and calls for better color-coding and visual cues in the KAI121 app. Some users express their support for KAI121 and encourage the company to address complaints and improve services.
Topic Modeling
- KAI121 Train Service (complaints, feedback, praises, updates)
- Ticketing (purchases, refunds, prices, availability)
- Transport Infrastructure (train vs. commuter line, train vs. bus, train vs. plane)
- Train Operations (routes, schedules, speed, passenger volume)
- Public Safety (road conditions, weather conditions, accidents, warnings)
Emotional Analysis
The tweets express a range of emotions, including happiness, frustration, anger, gratitude, concern, and disappointment. Many of the tweets are directed towards @KAI121, expressing frustration with the company's handling of ticket purchases and refunds. Some tweets express concern about the safety and efficiency of train services, while others express appreciation for the convenience and affordability of train travel. Overall, the emotions expressed in these tweets reflect a mixed experience with train travel in Indonesia.
Trend Analysis
- Issues with purchasing and receiving train tickets from @KAI121
- Comments and criticisms regarding politicians' understanding of train systems
- Feedback and suggestions for @KAI121's app and services
- Updates on train operations and infrastructure, including new routes and equipment
- General commentary and messages directed towards @KAI121
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
326
4% of total
Number of Original tweets
2,023
30% of total
Number of tweets that were Quotes
123
1% of total
Number of tweets that were Replies
4,145
63% of total
Number of tweets that contain Hashtags
137
2% of total
Number of tweets that contain Mentions
6,579
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for Android | 4,522 |
| Twitter for iPhone | 1,297 |
| Twitter Web App | 661 |
| TweetDeck | 40 |
| pwtupdate | 30 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| RadioElshinta | Radio Elshinta | Akun Resmi Radio Elshinta Jakarta 90FM | News and Talk | Telp: 021-5869000 | SMS & WA: 081-180-6543 | Streaming : https://t.co/OKTXBtQQMT | 3,707,615 |
| DKIJakarta | Pemprov DKI Jakarta | Untuk Pengaduan: tweet ke @DKIJakarta | JAKI | FB Pemprov DKI Jakarta | SMS 08111272206 | LAPOR 1708 | dki@jakarta. go. id | | 1,423,701 |
| KAI121 | Kereta Api Indonesia | Akun Resmi Layanan Pelanggan PT Kereta Api Indonesia (Persero) | Call Center: 121 | E-mail: cs@kai.id | FB: KAI121 | IG & TikTok: KAI121_ | Podcast: KAI121 | 1,099,059 |
| JogjaUpdate | jogjaupdate.com | akun resmi dari https://t.co/VHDcafzaMy | berbagi cerita, informasi dan berita | redaksi/promo: mail.jogjaupdate@gmail.com | 1,042,509 |
| CommuterLine | KAI Commuter | Official account of KAI Commuter. Contact: (021)121 | Instagram: @commuterline | E-mail: commuter.care@krl.co.id | Youtube: Commuter Channel | 985,992 |
| ShopeeID | Shopee Indonesia | Jelajahi pusat perbelanjaan mobile, Shopee || Keluhan & Pertanyaan: @ShopeeCare || Klik: https://t.co/TyVMOmPqEU | 906,513 |
| ivanlanin | Ivan Lanin | Wikipediawan pencinta bahasa Indonesia, pendiri @narabahasa, dan perangkai kata @kapitulis | 826,865 |
| HaloBCA | Halo BCA | BCA senantiasa di sisi Anda 24 x 7 , Telepon 1500888 | 357,478 |
| GuyonWaton | ꦒꦸꦪꦺꦴꦤ꧀ꦮꦠꦺꦴꦤ꧀ | Bukan Penghibur Hanya Cari Hiburan | 153,425 |
| GeronimoFM | GERONIMO 106.1 FM | THE REAL SOUND OF YOGYA! | Listen online https://t.co/9Q7PzFSijf | LINE/IG: geronimofm | Whatsapp/SMS: 0811271061 | E: program@geronimo.fm | 99,398 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| JogjaUpdate | jogjaupdate.com | akun resmi dari https://t.co/VHDcafzaMy | berbagi cerita, informasi dan berita | redaksi/promo: mail.jogjaupdate@gmail.com | 63,236 |
| HumorJonTampan | HUMOR JON TAMPAN OFFICIAL | LIFE - LOVE - LAUGH Akun ini dijual 100 juta! | 25,863 |
| kotaindramayu | Kabupaten Indramayu | Warga pendatang yang betah tinggal di #Indramayu. | 19,296 |
| SimbokeSarah | Simboke🌸Sarah | 🇮🇩 | Slowing down | 🇮🇩 | 17,555 |
| StopPlandemit | Emak2 pecinta pete | Tubuhmu adalah bait Roh Allah jangan ditukar dgn sesuatu hanya demi kenyamanan hidup. | 16,283 |
| AyamSegar3 | AnakAyam | Buang pikiran negatif, lakukan yang terbaik. Karena bahagia itu sederhana 👌 I am double and verry happy | 11,721 |
| NFtsGrab | Pia | Digital art, NFTs & good vibes. Probably eating 🍽️ | 7,310 |
| Masbujaang | Abe | smg ✌️ https://t.co/uN3YGQeWvD | 5,936 |
| vtaeby_ | 랄라 LαlαLυv || order wa | FAN ACC (REST) || @BTS_twt || Pt.1 @LALALUV_STAR 안녕하세요, 나는 방탄 팬이자 만화 팬이당! (https://t.co/XHLcx2tLE0)🫰🏻💜 #testilalaluv ˙८ ˙ | 5,601 |
| Widyarenee | Jeng Rini GL | Akun asli-bukan bayaran, Engineering, Cook, Food & Coffee Lover, 100% JokowiPresiden #GueAHOKers #IndonesiaTanpaFPI&HTI #GASRI #SahabatGanjar | 5,379 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| 13Javate | Kereta Api Indonesia | 97 |
| dannavynet | - | 45 |
| CommuterLine | Official account of KAI Commuter. Contact: (021)121 | Instagram: @commuterline | E-mail: commuter.care@krl.co.id | Youtube: Commuter Channel | 34 |
| pwtupdate | Purwokerto Update - Share Tweet Info di Purwokerto, sila Follow & MENTION diawali dgn hashtag #purwokerto | 30 |
| AhmadkosasihCB | Trains photo & trains video fliker by me :@ahmadkosasih conten creator subcribe you tube ahmad kosasih cb | 30 |
| fleurlovvv | random account// dm me for buy tiket dufan dan vaksin// open jam 10 pagi - 10 malem | 29 |
| sautmkt | Ketua Asosiasi Pengusaha Sampah Indonesia (APSI)/Chairman of Indonesian Wastepreneurs Association, i am a waste management entrepreneur and a plastic recycler | 27 |
| kangsepatu_ | ekspetasi hanya sebuah ilusi | 20 |
| AluqmanBj | Travellers🏖 Railfans 🚂 Catlovers 😽 Photography 📸 | 17 |
| jhrhlpn | semangat hidup | 17 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1638190372018085888 | Bahagia sekali mereka @KAI121 https://t.co/1QdDbs7FnP | 434 |
| 1638185316682199041 | Yg liat twit ini minta tolong bantu retweet ya. Halo @KAI121 selamat malam, ditunggu ya pertanggungjawabannya kalian terkait pembelian tiket lebaran yang pembayarannya berhasil tapi tiketnya gagal diterima. Sudah 14 … | 385 |
| 1640296736605487105 | These politicians clearly have never ride the trains that are currently being discussed. They can't even tell the difference between @CommuterLine (±800k passengers daily) and the less crowded @KAI121 railway … | 55 |
| 1640702934219632643 | Yth Pak @jokowi kami ucapkan Selamat menunaikan ibadah puasa. Maaf mau nanya Yth Pak @kemenhub151, Apa sdh memastikan Tiket pesawat, @pelni162_ID dan @KAI121 Tidak Naik selama Ramadan & lebaran 2023? … | 35 |
| 1640261808652161024 | @samanchoir @hrdbacot Lhaa ini bener, cocok kalimat Coba klean semua @DPR_RI paham & tau gak rasanya naik krl @CommuterLine Nya pas jam rame, kereta @KAI121 pas mudik, rasanya naik bus … | 15 |
| 1638219959645110275 | @shitlicious gilaaaaa!! pas banget ini gw juga baru kejadian, alhasil beli lagi gw dua kali, bangsaat🥲 gw tadi ngetawain tweet lu lit kok bisa orang teledor banget, eh pas gw … | 11 |
| 1641043221794144257 | UJICOBA CALON FEDEER KCJB MENGGUNAKAN RANGKAIN KRDE BIAS PERSIAPAN MASUK STASIUN BANDUNG @KAI121 @keretaapikita @mas_didiek @AnkerTwiter @sahabatKAI121 @jurnalrailfans @jalur5_ @semboyan35com @garut_railfans @instrail_id @kemenhub151 @asmaraism https://t.co/kAjqPNwloZ | 11 |
| 1639873159297122305 | Hampir saja di cium kereta api saat kegiatan #DisiplinPerlintasan di JPL Sta. Cimindi, sore kemarin (25/3). @KAI121 @dishub_jabar @keretaapikita @mas_didiek @infobdg @PRFMnews @txtdaribandung @infocimahico https://t.co/gROPlOLrbU | 10 |
| 1638795069217210374 | Terima kasih dukungannya. Mari kita bahu-bahu, bergandeng tangan, mendorong terealisasinya raktivasi kereta api Madura ini. Kita optimistis perekonomian dan kehidupan masyarakat Madura lebih baik, jika jalur @KAI121 kembali diaktifkan. Bismillah … | 9 |
| 1639548558914510848 | Saat ini kami sedang mengedukasi di JPL Cimindi, arus lalu lintas terpantau ramai lancar. Hati-hati jalan perlintasan licin sehabis di guyur hujan 🙏🏻 @KAI121 @dishub_jabar @keretaapikita @mas_didiek @infobdg @PRFMnews @txtdaribandung … | 8 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1638190372018085888 | Bahagia sekali mereka @KAI121 https://t.co/1QdDbs7FnP | 1,777 |
| 1638185316682199041 | Yg liat twit ini minta tolong bantu retweet ya. Halo @KAI121 selamat malam, ditunggu ya pertanggungjawabannya kalian terkait pembelian tiket lebaran yang pembayarannya berhasil tapi tiketnya gagal diterima. Sudah 14 … | 666 |
| 1640296736605487105 | These politicians clearly have never ride the trains that are currently being discussed. They can't even tell the difference between @CommuterLine (±800k passengers daily) and the less crowded @KAI121 railway … | 309 |
| 1638219959645110275 | @shitlicious gilaaaaa!! pas banget ini gw juga baru kejadian, alhasil beli lagi gw dua kali, bangsaat🥲 gw tadi ngetawain tweet lu lit kok bisa orang teledor banget, eh pas gw … | 157 |
| 1640648507458744320 | @BagasPratyaksaN @KAI121 semoga bisa di perhatikan oleh manajemen ya | 133 |
| 1640770068740182018 | @BagasPratyaksaN Jawaban dari @KAI121 template semua wkwk | 100 |
| 1640261808652161024 | @samanchoir @hrdbacot Lhaa ini bener, cocok kalimat Coba klean semua @DPR_RI paham & tau gak rasanya naik krl @CommuterLine Nya pas jam rame, kereta @KAI121 pas mudik, rasanya naik bus … | 85 |
| 1640702934219632643 | Yth Pak @jokowi kami ucapkan Selamat menunaikan ibadah puasa. Maaf mau nanya Yth Pak @kemenhub151, Apa sdh memastikan Tiket pesawat, @pelni162_ID dan @KAI121 Tidak Naik selama Ramadan & lebaran 2023? … | 63 |
| 1641001370278039552 | Thanks @KAI121 adikku bisa mudik dgn kereta tercepat sby-jkt cm 100k😍💯 https://t.co/bVwNbvOiFa | 60 |
| 1640951621625708545 | Hai @KAI121 #TretTetTet #PersebayaDay https://t.co/uyC8dWa81K | 54 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #fotosepur | 35 |
| #kai121 | 30 |
| #sahabatkai | 19 |
| #wonderfulindonesia | 17 |
| #ayonaikkereta | 14 |
| #disiplinperlintasan | 10 |
| #keretaapikita | 6 |
| #mudiknaikkereta | 6 |
| #kaiaccess | 5 |
| #facerecognitionboardinggate | 4 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @kai121 | 6,790 |
| @commuterline | 230 |
| @kai121_ | 204 |
| @keretaapikita | 188 |
| @kemenhub151 | 184 |
| @mas_didiek | 170 |
| @jalur5_ | 120 |
| @jurnalrailfans | 97 |
| @tanyakanrl | 91 |
| @perkeretaapian | 85 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
20
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 😭 | 236 | loudly_crying_face |
| 🙏 | 183 | folded_hands |
| 🤣 | 101 | rolling_on_the_floor_laughing |
| 🙏🏻 | 76 | folded_hands_light_skin_tone |
| 🥲 | 69 | smiling_face_with_tear |
| 😂 | 66 | face_with_tears_of_joy |
| 😅 | 31 | grinning_face_with_sweat |
| 😵💫 | 23 | face_with_spiral_eyes |
| 😊 | 22 | smiling_face_with_smiling_eyes |
| 😁 | 21 | beaming_face_with_smiling_eyes |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 927 |
| People & Body | 383 |
| Symbols | 18 |
| Objects | 14 |
| Travel & Places | 12 |
| Flags | 6 |
| Activities | 3 |
| Food & Drink | 2 |
| Animals & Nature | 1 |
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