Tweets Analysis - Keyword: @jntexpressid
Overview
Total number of tweets analysed
1,332
Earliest tweet was on
2023-02-11
Latest tweet was on
2023-02-21
Tweets covering
10 days
Average age of authors' accounts
7 years
Summarization
Tweets are discussing the poor working conditions, pay, and deadlines of courier workers in Indonesia, as well as the inefficiencies of J&T Express. Furthermore, consumers are asked to help courier workers by joining a challenge and initiating conversations or actions with the company. On top of that, the issue of penalty fees, blacklisting and other complaints against J&T Express are addressed.
Topic Modeling
- Keluhan dan masalah karyawan kurir.
- Keistimewaan Blackpink dan kontes #NontonBLACKPINKbarengJNT.
- Kualitas layanan JNE.
- Ketidakadilan upah dan pengaturan gaji untuk kurir.
- Kebijakan management dan nilai kinerja JNE.
Emotional Analysis
The emotions expressed in these tweets range from sadness and sympathy for the courier workers, frustration and anger at the lack of benefits and pay they receive, admiration for the couriers that continue to work despite the conditions, and confusion over the company's policies and services. Additionally, there is a sense of helplessness and a desire to help the courier workers, as well as disappointment and dissatisfaction with the company.
Trend Analysis
- Working Conditions of Courier Workers.
- Expense Reimbursement of Courier Workers.
- Deadlines Imposed on Courier Workers.
- Relationship between Courier Companies and Marketplaces.
- Accountability of Courier Companies.
Types of Tweets
Number of Retweets
29
Percentage of total tweets
2%
Number of Original tweets
671
Percentage of total tweets
50%
Number of tweets that contain Mentions
1,332
Percentage of total tweets
100%
Number of tweets that were Replies
632
Percentage of total tweets
47%
Number of tweets that were Quotes
10
Percentage of total tweets
0%
Number of tweets that contain Hashtags
25
Percentage of total tweets
1%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 792 |
| Twitter for iPhone | 383 |
| Twitter Web App | 150 |
| Twitter for iPad | 6 |
| TweetDeck | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| jntexpressid | J&T Express Indonesia | Jasa pengiriman berbasis teknologi yg mendukung pertumbuhan bisnis e-commerce #AdaTerusBuatKamu ☎ : 021-8066-1888 https://t.co/pXYhUt8UyL | 147,122 |
| ShopeeCare | Shopee Care | Yuk ngobrol bareng Mimin Shopeecare! Mimin siap #MelayanidenganSolusi setiap saat| Untuk Aktivitas Promo silakan hubungi @ShopeeID | 142,164 |
| akunyakul | jamil | mulutmu horangimu (pls unfoll aku) | 106,857 |
| komangastraa | komang astra | Tidak perlu berusaha keras untuk melupakan karena kenangan punya cara sendiri untuk menghilang | 51,147 |
| brodofootwear | www.bro.do | Essentials for your epic journey | 21,450 |
| icedchocomilk | lagi naskahan biru | contact person; chocomilkiced@gmail.com || trapped and squeel book vers soon | 21,192 |
| belman_tu | Belman Tumanggor | Tertydakasyik #penganutalien | 14,703 |
| MudasirRomini | Kesugihan . Cilacap . Jawa Tengah | Cilacap. | 13,756 |
| dwijaprata | buzzer Rp jare😂😂 | Tak pernah lelah mencintai NKRI🇮🇩🇮🇩🇮🇩 #JalinPersatuan #IndonesiaTanpaRasis ITR01#24 #NyanyianIlalang | 8,890 |
| gaboyeh | himeka | εїз | forever blessed and grateful. | 8,771 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| MudasirRomini | Kesugihan . Cilacap . Jawa Tengah | Cilacap. | 9,745 |
| dwijaprata | buzzer Rp jare😂😂 | Tak pernah lelah mencintai NKRI🇮🇩🇮🇩🇮🇩 #JalinPersatuan #IndonesiaTanpaRasis ITR01#24 #NyanyianIlalang | 8,396 |
| mochistrwkyu | istrinyakyuhyun. | cho kyuhyun🐣 | 7,509 |
| kis_1_two | Deimotosan BTA. SI. | 🇮🇩❣NKRI HARGA MATI❣🇮🇩 #programfolback #MutualMilenial #MM128 HARTA HARTA HARTA | 4,707 |
| AdindaKeyshaNew | K.E.Y.S.H.A #DiRumahAja | Pecinta quotes random Pencari Ilmu, Pemuja senja pemburu cogan berseragam🖤 Cause Im Hobi jajan tapi takut miskin | 4,595 |
| hopeerose_ | rose⁷ INA GO 🛍 | ONLY TRUST BTS ! | join go bts txt enhypen dom purbalingga, jateng @miiilktae_ 💝 | 4,127 |
| _oohindah | ᴸℍ𝕦𝕟🍓 | addicted to : #SEHUN🐥#JENO🐶#NANON😺 | 3,927 |
| belman_tu | Belman Tumanggor | Tertydakasyik #penganutalien | 3,784 |
| asahiihmd01 | saaa hikun 🍀🦋 kinda ia | FIND YOUR TREASURE 💎 Treasure is 12! | 3,741 |
| Petani_Horti | Petani Horti | - | 3,242 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| yogapepek | - | 15 |
| nurulkhrsm | hi!🧟♀️ | 10 |
| sebutsajadola | Donat lovers | 9 |
| LisdaJd | 2203 | 8 |
| itsabilbila | Anaknya suka random. | 8 |
| sealedwithpass1 | - | 7 |
| safitr__ | beli tas handmade aku yuu☺️🤗 | 7 |
| octvwulandari | Graduated from OHS department but now I'm lost with Insurance and Hospitalization things | 7 |
| kirimpaketbesar | J&T Cargo Indonesia Paket Besar, Cari J&T Cargo Jasa pengiriman berbasis teknologi yang mendukung pertumbuhan bisnis cargo Indonesia 📞 : Hotline 021-8066-1666 | 7 |
| mayahafiz90 | - | 6 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1625998910098649088 | @arifnovianto_id @afriliasd @ShopeeID @JNECare @sicepat_ekspres @tokopedia @jntexpressid coba deh liat kejadian ini, jam kerja, deadline dan gaji karyawan kurir kalian harusnya sesuai biar mereka gak over work, kasian bgt.. barang kt ada di mereka semua dan mereka udh jaga baik2 sampai ke tangan kt😢 | 23 |
| 1626086721506148352 | JT6658312946 aku mau lapor resi ini udh 3 hari blm sampe2 masih d medan trs @jntexpressid paketny udh saya tngguin | 1 |
| 1626057920575332354 | Ini kira kira bisa sampai kapan dehhh😭😭 for my scholarship and its alr the deadline @jntexpressid https://t.co/huoagPW9EP | 1 |
| 1626226963848531970 | Ada apa dengan @jntexpressid ? Paket saya status delivered, tapi barang tidak sampai. Saya bisa buktikan dgn cek cctv pada tgl tsb tidak ada pengantaran paket https://t.co/SM9JcuFAAD | 1 |
| 1626215777052536832 | @farhanurhaidi @arifnovianto_id @afriliasd @ShopeeID @JNECare @sicepat_ekspres @tokopedia @jntexpressid -Pembeli ingin ongkir gratis -Pihak Marketplace mengabulkan dan bekerja sama dengan para pihak expedisi -Marketplace tidak bisa memberi harga yg layak untuk para expedisi -expedisi juga akhirnya tidak bisa memberi bayaran yg layak untuk para kurir | 1 |
| 1625678081943011328 | @jntexpressid Paket saya tertahan dengan keterangan pelanggan tidak di tempat, padhal kemarin ga ada kurir yang dateng🙄 https://t.co/qmAwmDd7Mn | 1 |
| 1625677075498831874 | @jntexpressid tolong lah ini gmn sih udah kepending brp hari masih blm diproses juga JP3427704925 https://t.co/jlTvZDA1lW | 1 |
| 1626211997816872964 | Halo jnt tolong ini dibantu ya, ini bukan salah saya loh saya sudah pesan minta dipikup dari hari selasa tapi dari pihak anda yang tidak mempickupq# @jntexpressid https://t.co/a5gPCK0GCj https://t.co/9uaYGbZXq6 | 1 |
| 1626135304951459842 | @jntexpressid tolong ini kenapa paket saya sampai skrg stuck di sini ya min? padahal masih jabodetabek tapi 4 hari blm tiba juga no resi JP1725008711 trims https://t.co/lPNBYluHzY | 1 |
| 1625673354358460416 | @jntexpressid Tepat waktu apanya dari jakarta utara ke Jakarta Selatan udah 2 minggu ga gerak. | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1625998910098649088 | @arifnovianto_id @afriliasd @ShopeeID @JNECare @sicepat_ekspres @tokopedia @jntexpressid coba deh liat kejadian ini, jam kerja, deadline dan gaji karyawan kurir kalian harusnya sesuai biar mereka gak over work, kasian bgt.. barang kt ada di mereka semua dan mereka udh jaga baik2 sampai ke tangan kt😢 | 228 |
| 1625831280108777472 | @worksfess Pertama tama turut berduka untuk bapak nya. Dsini kurir ga dpt tunjangan bpns jht, ga dpt bensin, perpaket ga sampe 2rb🤦 jahat memang @jntexpressid | 124 |
| 1627865705277190150 | Yuuhuu, J&T Friends coba dong spill siapa bias BLACKPINK favoritmu. Kalo mimin sih pastinya semua dong.. Hihihii.. 🖤💖 Mau ketemu member BLACKPINK langsung di konsernya? Yuk ikutan #NontonBLACKPINKbarengJNT Challenge, cek di pin post IG @jntexpressid ya~ 😉 #jntexpressid https://t.co/wpCXCnyaxa | 10 |
| 1626503304841953281 | tag 3 temen km dan @jntexpressid Jgn lupa follow @jntexpressid dan bagiin postingan tsb ke story km ya :D Pemenang terpilih akan diumumkan pd 3 Maret 2023 di website dan social media J&T Express. Keputusan juri atas penentuan pemenang bersifat mutlak & tdk dpt diganggu gugat. | 4 |
| 1625877948053229568 | @tanyakanrl Asli ak lihatnya sedih bgt,,, D domku kurir ga dpt bpjs jht, ga dpt bensin, perpaket ga sampe 2rb🤦 jahat bgt ekspedisinyaaa, dh mah kerusakan motor ga dtanggung, gajian telat Mulu @jntexpressid 🤦🤦 | 4 |
| 1626057466277675011 | @farhanurhaidi @arifnovianto_id @afriliasd @ShopeeID @JNECare @sicepat_ekspres @tokopedia @jntexpressid saya ex dikurir dr 2019 sampe 2022 hampir semua expedisi pernah bekerja disana , rata rata tekanan gede , uang gaji tak sebanding , bensin, mana dibayar cuma 1000 per paket , jd harus ngejer target perhari nya biar pas gajian lumayan, semoga abang nya husnul khotimah 😇🕊 | 4 |
| 1624706669442920449 | min, ini kenapa yaa udah dari kemarin statusnya begini terus?? @jntexpressid https://t.co/Pj3TdQEWqi | 3 |
| 1626753732263436288 | @jntexpressid min paket ku kok selalu nyangkut ya? harusnya ga selama ini.. tolong segera di follow up. https://t.co/QwSls7TGB9 | 2 |
| 1627201126344052736 | @jntexpressid Halo min, paket saya hilang dan gada balasan dari callcenter @jntexpressid https://t.co/77Myrl6udP | 2 |
| 1625343777048240129 | Blacklisting @jntexpressid from my expedition list. Bukan tentang harganya tapi tentang valuenya, ngerti? https://t.co/YnAScsgVCb | 2 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #jntexpressid | 9 |
| #jnt | 4 |
| #nontonblackpinkbarengjnt | 3 |
| #adaterusbuatkamu | 3 |
| #shopeeid | 2 |
| #malam | 2 |
| #cipari | 2 |
| #jntcoret | 2 |
| #nontonwestlifebarengjnt | 2 |
| #kapok | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @jntexpressid | 1382 |
| @shopeeid | 65 |
| @shopeecare | 36 |
| @eliyarhmtk | 24 |
| @sicepat_ekspres | 23 |
| @jnecare | 21 |
| @tokopedia | 20 |
| @arifnovianto_id | 20 |
| @afriliasd | 17 |
| @farhanurhaidi | 16 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
25
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😭 | 57 | loudly_crying_face |
| 🙏 | 38 | folded_hands |
| 🤡 | 20 | clown_face |
| 😡 | 17 | enraged_face |
| 🙏🏻 | 15 | folded_hands_light_skin_tone |
| 🥲 | 15 | smiling_face_with_tear |
| ☺️ | 10 | smiling_face |
| 🤣 | 8 | rolling_on_the_floor_laughing |
| 🤬 | 7 | face_with_symbols_on_mouth |
| 🙄 | 6 | face_with_rolling_eyes |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 221 |
| People & Body | 95 |
| Travel & Places | 7 |
| Activities | 5 |
| Objects | 4 |
| Symbols | 2 |
| Animals & Nature | 1 |