HPUK - Tweet Data Analysis
Tweets Analysis - Keyword: @HPUK
Published April 9, 2023
Overview
Tweets covering
8 days
Latest tweet was on
2023-03-31
Earliest tweet was on
2023-03-22
Total number of tweets analysed
70
Average age of authors' accounts
9 years
Summarization
The tweets cover a range of topics related to HP, including events and sessions at the BETT Show, criticism of HP products and services, support requests, and promotional messages. There are mixed opinions on HP, with some praising the brand and others expressing frustration with issues like wireless printing and ink subscription services. There are also mentions of partnerships, including one with Intel for an awards event.
Topic Modeling
- Inclusion and digital strategies
- Events and partnerships
- User experience and customer support
- Product quality and reliability
- Printing and technology issues
Emotional Analysis
There is a mix of positive and negative emotions expressed in these tweets towards HP UK. Some tweets express excitement and appreciation for HP's booth at a trade show and partnership for an award ceremony. However, other tweets express frustration and disappointment with HP's products and services, such as difficulty with printing and lack of support. There are also some tweets asking for assistance and clarification on purchasing new products. Overall, the emotions expressed vary from positive to negative.
Trend Analysis
- Inclusion within digital strategies
- Events and partnerships with HP UK
- Issues with HP products and customer service
- Birthday and self-gift promotion of HP products
- Requests for technical support, product information, and printing issues
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
5
7% of total
Number of Original tweets
46
65% of total
Number of tweets that were Quotes
0
0% of total
Number of tweets that were Replies
19
27% of total
Number of tweets that contain Hashtags
12
17% of total
Number of tweets that contain Mentions
70
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 25 |
| Twitter for Android | 18 |
| Twitter Web App | 17 |
| Hootsuite Inc. | 2 |
| Buffer | 2 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| HPSupport | HP Support | HP Support is here to help with your technical product questions. For 24/7 community support visit the HP Support Community https://t.co/uDQw3u3XSP | 94,806 |
| prweekuknews | PRWeek UK | The leading source of information on the UK #PR & #comms sector. Subscribe: https://t.co/qhT1tw2K8M. Jobs: @prweekjobs | 72,844 |
| edwardrussell | ΞÐШΛЯÐ | Now working in film and TV as a script supervisor. Am also a music producer. Am also chair of @rtscymruwales Oh, and also host of @insidethegroove | 6,972 |
| Printerland | Printerland.co.uk | The UKs Largest Independent Printer Hardware and Ink & Toner Cartridge Reseller PC Pro - Best Online Retailer 2022 | 4,650 |
| Printerbase | Printerbase.co.uk | Printerbase, not Prince-Of-Ace, PrinterSpace or Printerface Printerbase. Printers: 🖨️ Lasers: ☄️ Inkjets 🐙 Labels: 🏷️ Stationary: 🖊️ We've got it all. | 3,934 |
| simonmhill | Simon Hill | Love Racing Cars. Love Tina, Jake & Ellie more though | 3,632 |
| TH_PatrickM | Patrick McGrath | Passionate about the impact technology can make in teaching&learning. Education Technology strategist/champion/evangelist. Head of Education Strategy @texthelp | 3,406 |
| NWtoG | Anne James 💙💚🤍💜 | Lefty left by Labour. Enthusiastic mother. Opera oik, meliorist, Laandoner. Pro GNC, but not at the expense of girls and women. Human rights are human rights. | 3,077 |
| FindMySupplies | FindMySupplies | FindMySupplies is the official store for HP Printer Products. Huge Savings and guaranteed quality | 1,926 |
| RTSCymruWales | RTS Cymru Wales | We are renowned for bringing people together to explore topical issues relevant to television 📍 Next event: #RTSCymruAwards, 21/04/23 | 1,570 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| NWtoG | Anne James 💙💚🤍💜 | Lefty left by Labour. Enthusiastic mother. Opera oik, meliorist, Laandoner. Pro GNC, but not at the expense of girls and women. Human rights are human rights. | 5,027 |
| TH_PatrickM | Patrick McGrath | Passionate about the impact technology can make in teaching&learning. Education Technology strategist/champion/evangelist. Head of Education Strategy @texthelp | 4,670 |
| prweekuknews | PRWeek UK | The leading source of information on the UK #PR & #comms sector. Subscribe: https://t.co/qhT1tw2K8M. Jobs: @prweekjobs | 2,458 |
| fraserYT | Fraser Smith | mastodon.scot/@FraserYT | Pound-Shop Polymath. Optimistically Nihilistic. Award-losing Digital Designer/Developer. Scottish European | 1,781 |
| simonmhill | Simon Hill | Love Racing Cars. Love Tina, Jake & Ellie more though | 1,614 |
| MichaelBates72 | Michael Bates | Love 80s/90s metal, Cov City fan in exile, cat owner. Views my own or those of other people I like. Very occasional writer for @BettingOddsUK | 1,600 |
| edwardrussell | ΞÐШΛЯÐ | Now working in film and TV as a script supervisor. Am also a music producer. Am also chair of @rtscymruwales Oh, and also host of @insidethegroove | 1,248 |
| Printerbase | Printerbase.co.uk | Printerbase, not Prince-Of-Ace, PrinterSpace or Printerface Printerbase. Printers: 🖨️ Lasers: ☄️ Inkjets 🐙 Labels: 🏷️ Stationary: 🖊️ We've got it all. | 1,240 |
| simonsseedsetc | simonsseeds | I am dedicated to getting more people to grow at least a tiny bit of their own food. I have my own range of seeds, growing kits and I teach … | 1,220 |
| FindMySupplies | FindMySupplies | FindMySupplies is the official store for HP Printer Products. Huge Savings and guaranteed quality | 1,034 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| HelenKirwan | Arty Journo. Telegraph /Times /FT. Recovering Long Covider. | 5 |
| HPSupport | HP Support is here to help with your technical product questions. For 24/7 community support visit the HP Support Community https://t.co/uDQw3u3XSP | 2 |
| Seanihk | Head of Sales - K3 CRM | 2 |
| on_my_chinstrap | I'm not going to lie. I wish I was a better person. | 2 |
| prmikes | Freelance working for Sky Sports, C4 and others on F1. PR for James Nash. Manchester City supporter. Views my own. And biased | 2 |
| rcatweet | - | 2 |
| Printerbase | Printerbase, not Prince-Of-Ace, PrinterSpace or Printerface Printerbase. Printers: 🖨️ Lasers: ☄️ Inkjets 🐙 Labels: 🏷️ Stationary: 🖊️ We've got it all. | 2 |
| wooanfinbarsmum | An everyday mummy, learning the art of being in two places at once all with a smile on my face. Family is everything. | 2 |
| simonmhill | Love Racing Cars. Love Tina, Jake & Ellie more though | 2 |
| FindMySupplies | FindMySupplies is the official store for HP Printer Products. Huge Savings and guaranteed quality | 2 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1640269068681859073 | @HPUK @HPSupport have not received my order. Most appalling customer experience being passed around on the phone. Then to be spoken over and told I cant have a refund. Not … | 1 |
| 1639006418396393472 | We're thrilled to announce that tickets for the #RTSCymruAwards 2023, in partnership with @HPUK with @IntelUK, are now on sale! The Awards, taking place at @RWCMD on Friday 21 April, … | 1 |
| 1638801231421362177 | @UPS supposed to have parcel collected yesterday 22nd but no call no email no sign of driver. @HPUK @HPSupport have organised this and I have had no reply from them … | 0 |
| 1639027697706827776 | @prmikes @England Nope! He was at an event for @HPUK today! Just work meetings…the Darlington meeting was supposed to be in Grantham but got moved last minute ….! | 0 |
| 1639790918151680000 | @HPUK I have a bk052sa Pavilion laptop with 128gb ssd, can I install an additional ssd drive to run alongside it or is there only space for one? | 0 |
| 1639616115361087488 | @jessjb88 @HPUK Hi Jess, Thanks for reaching out to us. Sorry to hear that your printer stopped printing. We'd be glad to help you out here. Please send us a … | 0 |
| 1639614318017691648 | @HPUK instant ink programme is a joke. Purchased a HP Envy 5020 in 2020, but after going back into the office didn’t need to use it so much so it’s … | 0 |
| 1639582462987714562 | @HPUK carried out factory reset on hp pavilion intel core i3, now has went black screen, I have tried hard reset, still same, tried connecting to external monitor still same, … | 0 |
| 1639485206007619585 | #WorstLaptopBelongsToHp Day 68 Still my problem is not solved . Worst Company is HP 😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞 @HP @HPIndia @HPSupport @EnriqueJLores @elonmusk @tim_cook @BillGates @JeffBezos @HPAustria @HPUK @Cristiano @facebook @Microsoft @Dell @Acer | 0 |
| 1639356584517066759 | @HPUK @HPSupport I can’t print in colour from my iPhone or iPad (and I don’t have another option). It doesn’t let me choose colour, even, just black and white. No … | 0 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1641032956536823808 | I’m with our good friends @HPUK today @BETT_Show - pop by the HP booth at 345 and let’s talk how we can rethink and enable inclusion within our digital strategies. … | 6 |
| 1641758235295137795 | I’m with our good friends @HPUK today @BETT_Show - pop by the HP booth at 1:45PM and let’s talk how we can rethink and enable inclusion within our digital strategies. … | 2 |
| 1639006418396393472 | We're thrilled to announce that tickets for the #RTSCymruAwards 2023, in partnership with @HPUK with @IntelUK, are now on sale! The Awards, taking place at @RWCMD on Friday 21 April, … | 2 |
| 1639030989711192064 | @simonmhill @England @HPUK All good and pleased you’re on top form too👍 | 1 |
| 1638931152491671552 | @QcWynter I’ll certainly never buy an @HPUK product again. It’s my business what cartridges I buy. | 1 |
| 1640686926272274434 | Remember the old days when you'd connect your printer to a PC and it would work? Well done @HPUK for making it as painful as possible. | 1 |
| 1640712777571639301 | @MichaelBates72 @HPUK I’m with you on this. I have a love/hate relationship with HP. I can’t simply use wireless printing without going into the HP app first. Every. Time. Why … | 1 |
| 1640455165215141896 | Hi @HPUK, I was just looking at how to email a scan to my computer from my 7600 printer, but being a @gmail user they closed 3rd party apps being … | 1 |
| 1641565789110059008 | @mattypark2 @SlimmingWorld @HPUK Thank you | 1 |
| 1641102506565545984 | Great discussion with @HPUK at #BETT23 exploring the brighter futures scheme great to see recycling programs in full swing! https://t.co/GZCE1uaINr | 1 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #worstlaptopbelongstohp | 2 |
| #hp | 2 |
| #rtscymruawards | 2 |
| #hpinstantink | 1 |
| #bett23 | 1 |
| #pr | 1 |
| #comms | 1 |
| #warranty | 1 |
| #printers | 1 |
| #hpatbett | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @hpuk | 71 |
| @hp | 17 |
| @hpsupport | 14 |
| @england | 4 |
| @hpindia | 3 |
| @enriquejlores | 3 |
| @inteluk | 3 |
| @bett_show | 2 |
| @texthelp | 2 |
| @simonmhill | 2 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
155
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 😞 | 87 | disappointed_face |
| ✔️ | 4 | check_mark |
| 👍 | 2 | thumbs_up |
| 🥴 | 2 | woozy_face |
| 🚚 | 1 | delivery_truck |
| 🔧 | 1 | wrench |
| 📱 | 1 | mobile_phone |
| 🌲 | 1 | evergreen_tree |
| 👉 | 1 | backhand_index_pointing_right |
| 🙏 | 1 | folded_hands |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 92 |
| Symbols | 5 |
| Objects | 4 |
| People & Body | 4 |
| Travel & Places | 2 |
| Animals & Nature | 1 |
| Flags | 1 |
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