Tweets Analysis - Keyword: @HPUK

Overview

Total number of tweets analysed

70

Earliest tweet was on

2023-03-22

Latest tweet was on

2023-03-31

Tweets covering

8 days

Average age of authors' accounts

9 years


Summarization

The tweets cover a range of topics related to HP, including events and sessions at the BETT Show, criticism of HP products and services, support requests, and promotional messages. There are mixed opinions on HP, with some praising the brand and others expressing frustration with issues like wireless printing and ink subscription services. There are also mentions of partnerships, including one with Intel for an awards event.

Topic Modeling

  1. Inclusion and digital strategies
  2. Events and partnerships
  3. User experience and customer support
  4. Product quality and reliability
  5. Printing and technology issues

Emotional Analysis

There is a mix of positive and negative emotions expressed in these tweets towards HP UK. Some tweets express excitement and appreciation for HP's booth at a trade show and partnership for an award ceremony. However, other tweets express frustration and disappointment with HP's products and services, such as difficulty with printing and lack of support. There are also some tweets asking for assistance and clarification on purchasing new products. Overall, the emotions expressed vary from positive to negative.

Trend Analysis

  1. Inclusion within digital strategies
  2. Events and partnerships with HP UK
  3. Issues with HP products and customer service
  4. Birthday and self-gift promotion of HP products
  5. Requests for technical support, product information, and printing issues

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

5

Percentage of total tweets

7%

Number of Original tweets

46

Percentage of total tweets

65%

Number of tweets that contain Mentions

70

Percentage of total tweets

100%

Number of tweets that were Replies

19

Percentage of total tweets

27%

Number of tweets that were Quotes

0

Percentage of total tweets

0%

Number of tweets that contain Hashtags

12

Percentage of total tweets

17%


Top 5 devices used to tweet

Source Count
Twitter for iPhone 25
Twitter for Android 18
Twitter Web App 17
Hootsuite Inc. 2
Buffer 2

What devices were used to tweet


Top 10 accounts with highest followers count

Username Name Bio Followers count
HPSupport HP Support HP Support is here to help with your technical product questions. For 24/7 community support visit the HP Support Community https://t.co/uDQw3u3XSP 94,806
prweekuknews PRWeek UK The leading source of information on the UK #PR & #comms sector. Subscribe: https://t.co/qhT1tw2K8M. Jobs: @prweekjobs 72,844
edwardrussell ΞÐШΛЯÐ Now working in film and TV as a script supervisor. Am also a music producer. Am also chair of @rtscymruwales Oh, and also host of @insidethegroove 6,972
Printerland Printerland.co.uk The UKs Largest Independent Printer Hardware and Ink & Toner Cartridge Reseller PC Pro - Best Online Retailer 2022 4,650
Printerbase Printerbase.co.uk Printerbase, not Prince-Of-Ace, PrinterSpace or Printerface Printerbase. Printers: 🖨️ Lasers: ☄️ Inkjets 🐙 Labels: 🏷️ Stationary: 🖊️ We've got it all. 3,934
simonmhill Simon Hill Love Racing Cars. Love Tina, Jake & Ellie more though 3,632
TH_PatrickM Patrick McGrath Passionate about the impact technology can make in teaching&learning. Education Technology strategist/champion/evangelist. Head of Education Strategy @texthelp 3,406
NWtoG Anne James 💙💚🤍💜 Lefty left by Labour. Enthusiastic mother. Opera oik, meliorist, Laandoner. Pro GNC, but not at the expense of girls and women. Human rights are human rights. 3,077
FindMySupplies FindMySupplies FindMySupplies is the official store for HP Printer Products. Huge Savings and guaranteed quality 1,926
RTSCymruWales RTS Cymru Wales We are renowned for bringing people together to explore topical issues relevant to television 📍 Next event: #RTSCymruAwards, 21/04/23 1,570

Top 10 accounts with highest friends count

Username Name Bio Followers count
NWtoG Anne James 💙💚🤍💜 Lefty left by Labour. Enthusiastic mother. Opera oik, meliorist, Laandoner. Pro GNC, but not at the expense of girls and women. Human rights are human rights. 5,027
TH_PatrickM Patrick McGrath Passionate about the impact technology can make in teaching&learning. Education Technology strategist/champion/evangelist. Head of Education Strategy @texthelp 4,670
prweekuknews PRWeek UK The leading source of information on the UK #PR & #comms sector. Subscribe: https://t.co/qhT1tw2K8M. Jobs: @prweekjobs 2,458
fraserYT Fraser Smith | mastodon.scot/@FraserYT Pound-Shop Polymath. Optimistically Nihilistic. Award-losing Digital Designer/Developer. Scottish European 1,781
simonmhill Simon Hill Love Racing Cars. Love Tina, Jake & Ellie more though 1,614
MichaelBates72 Michael Bates Love 80s/90s metal, Cov City fan in exile, cat owner. Views my own or those of other people I like. Very occasional writer for @BettingOddsUK 1,600
edwardrussell ΞÐШΛЯÐ Now working in film and TV as a script supervisor. Am also a music producer. Am also chair of @rtscymruwales Oh, and also host of @insidethegroove 1,248
Printerbase Printerbase.co.uk Printerbase, not Prince-Of-Ace, PrinterSpace or Printerface Printerbase. Printers: 🖨️ Lasers: ☄️ Inkjets 🐙 Labels: 🏷️ Stationary: 🖊️ We've got it all. 1,240
simonsseedsetc simonsseeds I am dedicated to getting more people to grow at least a tiny bit of their own food. I have my own range of seeds, growing kits and I teach Strawbale Gardening. 1,220
FindMySupplies FindMySupplies FindMySupplies is the official store for HP Printer Products. Huge Savings and guaranteed quality 1,034

Most active users

Username Bio Number of tweets
HelenKirwan Arty Journo. Telegraph /Times /FT. Recovering Long Covider. 5
HPSupport HP Support is here to help with your technical product questions. For 24/7 community support visit the HP Support Community https://t.co/uDQw3u3XSP 2
Seanihk Head of Sales - K3 CRM 2
on_my_chinstrap I'm not going to lie. I wish I was a better person. 2
prmikes Freelance working for Sky Sports, C4 and others on F1. PR for James Nash. Manchester City supporter. Views my own. And biased 2
rcatweet - 2
Printerbase Printerbase, not Prince-Of-Ace, PrinterSpace or Printerface Printerbase. Printers: 🖨️ Lasers: ☄️ Inkjets 🐙 Labels: 🏷️ Stationary: 🖊️ We've got it all. 2
wooanfinbarsmum An everyday mummy, learning the art of being in two places at once all with a smile on my face. Family is everything. 2
simonmhill Love Racing Cars. Love Tina, Jake & Ellie more though 2
FindMySupplies FindMySupplies is the official store for HP Printer Products. Huge Savings and guaranteed quality 2

Tweets per day


Top 10 tweets with highest Retweet count

ID Text Retweet count
1640269068681859073 @HPUK @HPSupport have not received my order. Most appalling customer experience being passed around on the phone. Then to be spoken over and told I cant have a refund. Not good enough. Dreadful service. Can you help? 1
1639006418396393472 We're thrilled to announce that tickets for the #RTSCymruAwards 2023, in partnership with @HPUK with @IntelUK, are now on sale! The Awards, taking place at @RWCMD on Friday 21 April, will be hosted by multi-talented @BBCRadio2 presenter, Owain Wyn Evans. https://t.co/QGIP7GQfvt https://t.co/np6G6zIpPx 1
1638801231421362177 @UPS supposed to have parcel collected yesterday 22nd but no call no email no sign of driver. @HPUK @HPSupport have organised this and I have had no reply from them either. Parcel still awaiting collection at address given. Please advise. Thank you 0
1639027697706827776 @prmikes @England Nope! He was at an event for @HPUK today! Just work meetings…the Darlington meeting was supposed to be in Grantham but got moved last minute ….! 0
1639790918151680000 @HPUK I have a bk052sa Pavilion laptop with 128gb ssd, can I install an additional ssd drive to run alongside it or is there only space for one? 0
1639616115361087488 @jessjb88 @HPUK Hi Jess, Thanks for reaching out to us. Sorry to hear that your printer stopped printing. We'd be glad to help you out here. Please send us a DM with your registered email ID on Instant Ink so that we can assist you further. Regards, HP Support https://t.co/a2xkfCK3U9 0
1639614318017691648 @HPUK instant ink programme is a joke. Purchased a HP Envy 5020 in 2020, but after going back into the office didn’t need to use it so much so it’s been on the 15 pages per month rate. It’s stopped printing entirely. How do I cancel? 0
1639582462987714562 @HPUK carried out factory reset on hp pavilion intel core i3, now has went black screen, I have tried hard reset, still same, tried connecting to external monitor still same, have removed battery and removed memory and put all back in still the same, any ideas?? 0
1639485206007619585 #WorstLaptopBelongsToHp Day 68 Still my problem is not solved . Worst Company is HP 😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞 @HP @HPIndia @HPSupport @EnriqueJLores @elonmusk @tim_cook @BillGates @JeffBezos @HPAustria @HPUK @Cristiano @facebook @Microsoft @Dell @Acer 0
1639356584517066759 @HPUK @HPSupport I can’t print in colour from my iPhone or iPad (and I don’t have another option). It doesn’t let me choose colour, even, just black and white. No idea why. Any ideas? 0

Top 10 tweets with highest Like count

ID Text Like count
1641032956536823808 I’m with our good friends @HPUK today @BETT_Show - pop by the HP booth at 345 and let’s talk how we can rethink and enable inclusion within our digital strategies. It’s a brilliant session full of insight and challenge with the team from @texthelp joining me. 6
1641758235295137795 I’m with our good friends @HPUK today @BETT_Show - pop by the HP booth at 1:45PM and let’s talk how we can rethink and enable inclusion within our digital strategies. It’s a brilliant session full of insight and challenge with the team from @texthelp joining me. 2
1639006418396393472 We're thrilled to announce that tickets for the #RTSCymruAwards 2023, in partnership with @HPUK with @IntelUK, are now on sale! The Awards, taking place at @RWCMD on Friday 21 April, will be hosted by multi-talented @BBCRadio2 presenter, Owain Wyn Evans. https://t.co/QGIP7GQfvt https://t.co/np6G6zIpPx 2
1639030989711192064 @simonmhill @England @HPUK All good and pleased you’re on top form too👍 1
1638931152491671552 @QcWynter I’ll certainly never buy an @HPUK product again. It’s my business what cartridges I buy. 1
1640686926272274434 Remember the old days when you'd connect your printer to a PC and it would work? Well done @HPUK for making it as painful as possible. 1
1640712777571639301 @MichaelBates72 @HPUK I’m with you on this. I have a love/hate relationship with HP. I can’t simply use wireless printing without going into the HP app first. Every. Time. Why does it think my printer is ‘unavailable’ when it is plugged in and on standby 24/7 1
1640455165215141896 Hi @HPUK, I was just looking at how to email a scan to my computer from my 7600 printer, but being a @gmail user they closed 3rd party apps being able to use their SMTP in 2022. Have you done anything to enable an approved connection / app update? 1
1641565789110059008 @mattypark2 @SlimmingWorld @HPUK Thank you 1
1641102506565545984 Great discussion with @HPUK at #BETT23 exploring the brighter futures scheme great to see recycling programs in full swing! https://t.co/GZCE1uaINr 1

Top 3 Languages Used In Tweets


Top 10 Hashtags used

Hashtag Count
#worstlaptopbelongstohp 2
#hp 2
#rtscymruawards 2
#hpinstantink 1
#bett23 1
#pr 1
#comms 1
#warranty 1
#printers 1
#hpatbett 1

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@hpuk 71
@hp 17
@hpsupport 14
@england 4
@hpindia 3
@enriquejlores 3
@inteluk 3
@bett_show 2
@texthelp 2
@simonmhill 2

Top 10 mentions

Wordcloud of Tweets


Emojis

Average number of emojis used per tweet

155

Emojis used in tweets

Emoji Count Emoji Text
😞 87 disappointed_face
✔️ 4 check_mark
👍 2 thumbs_up
🥴 2 woozy_face
🚚 1 delivery_truck
🔧 1 wrench
📱 1 mobile_phone
🌲 1 evergreen_tree
👉 1 backhand_index_pointing_right
🙏 1 folded_hands

Emojis groups

Emoji Group Count
Smileys & Emotion 92
Symbols 5
Objects 4
People & Body 4
Travel & Places 2
Animals & Nature 1
Flags 1