Frigidaire - Tweet Data Analysis
Tweets Analysis - Keyword: @Frigidaire
Published April 9, 2023
Overview
Tweets covering
8 days
Latest tweet was on
2023-03-31
Earliest tweet was on
2023-03-22
Total number of tweets analysed
146
Average age of authors' accounts
11 years
Summarization
Customers express frustration with Frigidaire appliances and customer service, including issues with broken refrigerators, defective ice makers, and poor response times. Some customers report spoiled food, long wait times for repairs, and lack of resolution from Frigidaire and Lowe's. There are calls for product recalls and dissatisfaction with customer support from Frigidaire.
Topic Modeling
- Frigidaire refrigerators not working properly
- Frustration with customer service from Frigidaire and other companies
- Issues with Frigidaire appliances breaking down or malfunctioning
- Dissatisfaction with Frigidaire's warranty or return policy
- Calls for Frigidaire to recall their refrigerators
Emotional Analysis
The tweets express frustration, disappointment, anger, and dissatisfaction towards Frigidaire and their products. There are complaints about faulty appliances, poor customer service, lengthy wait times for repairs, and inadequate warranty policies. The tone of the tweets is negative and suggests that the customers feel let down by Frigidaire. There is a strong sense of distrust and disappointment towards both Frigidaire and their affiliated retailers.
Trend Analysis
- Poor quality and failure of Frigidaire appliances, specifically refrigerators (mentioned in 11 out of 22 tweets)
- Disappointing customer service experiences with Frigidaire and retailers such as Lowe's and Grand Appliance (mentioned in 4 out of 22 tweets)
- Long wait times for repairs and replacement parts for Frigidaire appliances (mentioned in 3 out of 22 tweets)
- Negative experiences with Frigidaire warranties and return policies (mentioned in 2 out of 22 tweets)
- Miscellaneous mentions of Frigidaire in relation to other companies or COVID-19 (mentioned in 2 out of 22 tweets)
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
72
49% of total
Number of Original tweets
38
26% of total
Number of tweets that were Quotes
1
0% of total
Number of tweets that were Replies
35
23% of total
Number of tweets that contain Hashtags
17
11% of total
Number of tweets that contain Mentions
146
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPad | 68 |
| Twitter for iPhone | 43 |
| Twitter for Android | 21 |
| Twitter Web App | 13 |
| twitter.php | 1 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| 1031ent | Sam Phillips | Magician #1031ent | 27,348 |
| mateosfo | (((Matthew Lewis))) progressive federalism SOS | Climate change, energy policy, baked goods, bicycles = N+1. Free-heeling turn earner. ❤️ YIMBY. Long form: https://t.co/ydMcIbfKLM also: mateosfo@urbanists.social | 18,925 |
| MyLoc_Tracker | MyLoc | GeoLocation / tracker solution for families and transportation/logistics companies.Tweet the latest facts about Logistics. | 4,909 |
| gypsysweetluv | Morethan2handsFull | Crazy mama who just needs an outlet to vent! DMs are fine but don’t be a dick! Life is meant to be joyful, so don’t fuck with my mood! 💋 | 2,900 |
| SeasLife60 | Leesie | 1stGen Italian twin. Ambivert. Muscle car/sports geek. No Farms|No Food advo. Enviro gal/human-animal rights. R.E. paralegal #SlavaUkraini | 2,386 |
| StevenMandrapa | Steven Mandrapa | natgas broker. VIX/options/vol/energy. Would rather be riding my bike. | 2,345 |
| JollyRoger_1776 | Jolly Roger | Just a pirate living the pirate life! Retired Air Force. I'm MAGA for the haters and just to rub it in, I put the C in ACAB. Gettr @jolly_roger | 1,790 |
| ciscodv | Cisco DeVries | Believer in flexible demand! CEO of @OhmConnect, created PACE financing, energy geek, climate activist, and sometime optimist. Always an @athletics fan. | 1,715 |
| Kouture_kodaks | Ariel | #BamaStateAlum🐝 business: @shoplevel8 | 1,694 |
| bharris1276 | Brandon Harris | - | 1,513 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| 1031ent | Sam Phillips | Magician #1031ent | 7,701 |
| mateosfo | (((Matthew Lewis))) progressive federalism SOS | Climate change, energy policy, baked goods, bicycles = N+1. Free-heeling turn earner. ❤️ YIMBY. Long form: https://t.co/ydMcIbfKLM also: mateosfo@urbanists.social | 7,216 |
| MyLoc_Tracker | MyLoc | GeoLocation / tracker solution for families and transportation/logistics companies.Tweet the latest facts about Logistics. | 4,839 |
| SeasLife60 | Leesie | 1stGen Italian twin. Ambivert. Muscle car/sports geek. No Farms|No Food advo. Enviro gal/human-animal rights. R.E. paralegal #SlavaUkraini | 4,702 |
| StevenMandrapa | Steven Mandrapa | natgas broker. VIX/options/vol/energy. Would rather be riding my bike. | 3,777 |
| HalilIasmine | AnetA (P) HUber\EnE | Aneta Huber+ Mihaela Carmen Amarandei Anytime,Anywhere,Anyhow! LA Buta,P.BALLEt!!Join US,JuPITer, FL.We didn't have so much fun since HOTel CALi4nia'79\DC:EY | 3,020 |
| gypsysweetluv | Morethan2handsFull | Crazy mama who just needs an outlet to vent! DMs are fine but don’t be a dick! Life is meant to be joyful, so don’t fuck with my mood! 💋 | 2,977 |
| JollyRoger_1776 | Jolly Roger | Just a pirate living the pirate life! Retired Air Force. I'm MAGA for the haters and just to rub it in, I put the C in ACAB. Gettr @jolly_roger | 2,895 |
| tim_phx_js | Tim P. | I do some front end stuff with the usual suspects - React, Redux, TypeScript and others but I’m sure you’re not interested in those 💻👨💻 | 1,976 |
| cathulu26 | Catherine Hefferan | - | 1,894 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| gogolexi | Hangin in the City by the Bay, livin la vida loca with my homies and my friends, maxin and relaxin trusting in the Lord. | 52 |
| trouserminnow | I'm Andy's slightly younger, slightly angrier lil' brother. | 17 |
| ciscodv | Believer in flexible demand! CEO of @OhmConnect, created PACE financing, energy geek, climate activist, and sometime optimist. Always an @athletics fan. | 5 |
| MeekFluke | I teach the children to be better each day because they are our future | 4 |
| markp2013 | I'm petty so follow at your own risk👋🏽. Follow me and i follow back! #teamleo. #Livingstonecollege business administration major 👨🏾🎓👨🏾🎓👨🏾🎓👨🏾🎓 | 4 |
| CMO1011 | - | 3 |
| bharris1276 | - | 3 |
| bcsbaj | - | 3 |
| Larryrm58 | - | 3 |
| 1031ent | Magician #1031ent | 2 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1640406931276808222 | @bharris1276 @Frigidaire @ElectroluxUS @POTUS On hold with them now. @Frigidaire @ElectroluxUS are terrible. Haven’t been able to use washer/dryer in 3 months. This is how the tech left me a … | 4 |
| 1639703350114500610 | @Frigidaire few hours later. Again. This is not the compressor the fridge shouldn’t have to have an extended warranty to work correctly. https://t.co/SzOS8LtwD4 | 2 |
| 1640853888474521603 | @Frigidaire Bought an over the range microwave incl. with my Frigidaire suite of appliances. It died in 3 years. Tried to contact Frigidaire and the rep apologized for the trouble … | 2 |
| 1640747317417443334 | @Frigidaire You should recall all of your refrigerators. Before they burn somebody’s house down. | 2 |
| 1639270825332178945 | @Frigidaire after being on hold for an hour the representative hung up after asking for help on replacement parts. | 2 |
| 1641185371634663424 | Not productive without air conditioning @Lowes, inhumane while shopping yesterday 🤒 and shipping order @Frigidaire arriving broken and dented from shipping mishandling crate as there to as well @HomeDepot @MagicChef … | 2 |
| 1639009325552218112 | Hey @Frigidaire my fridge ain’t making 🧊 and it’s less than 2 years old?!?! | 2 |
| 1639366169130876930 | Hello, I use the self cleaning feature of my oven yesterday and now it won’t turn on or open… please help only had this oven for a year and my … | 2 |
| 1641451991959470081 | @Frigidaire you guys are the absolute worst appliance company . I had issues with my brand new fridge less than 24 hours of receiving and your delivery company are basically … | 2 |
| 1639368881029492744 | @GrandAppliance has the worst customer service. I’ll never by another appliance from them. Just terrible. 3 Month old $3000 @Frigidaire been broken for over a week now. All food spoiled. … | 2 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1640023502840557569 | And @Frigidaire this fridge sucks | 4 |
| 1639703350114500610 | @Frigidaire few hours later. Again. This is not the compressor the fridge shouldn’t have to have an extended warranty to work correctly. https://t.co/SzOS8LtwD4 | 3 |
| 1638922848973774848 | @Lowes @Frigidaire I contacted Lowe’s & Frigidaire and the only solution is to buy a panel for $455. I’ve been a good, loyal customer of Lowe’s for several years and … | 3 |
| 1639368881029492744 | @GrandAppliance has the worst customer service. I’ll never by another appliance from them. Just terrible. 3 Month old $3000 @Frigidaire been broken for over a week now. All food spoiled. … | 3 |
| 1639506334734508032 | @Frigidaire Update. It's late March, we've only received one part. Waiting on the 2nd so repairs can be completed. That's assuming this will fix it. Now, there seems to be … | 2 |
| 1640406931276808222 | @bharris1276 @Frigidaire @ElectroluxUS @POTUS On hold with them now. @Frigidaire @ElectroluxUS are terrible. Haven’t been able to use washer/dryer in 3 months. This is how the tech left me a … | 2 |
| 1638963437198819328 | @DonnaCPursifull Hoping you’re having better luck than me. I will tell everyone I meet to never buy @Frigidaire | 2 |
| 1641415909897011201 | @IBM @LockheedMartin @GM @GeneralMills @generalelectric @honeywell @Sony @MHI_Group @LUFTANSA1 @Delta @americanrails @flyPAL @IKEACanada @Frigidaire @SpaceX @Space_Station @NASA_Johnson @Ford @GossCars @Dell @Boeing @nikestore @adidasoriginals @adidasUS CYA🚻\(MIL)🛰️ COVID👁️,etc https://t.co/gSuOKPefGo | 2 |
| 1638648380774596610 | @Frigidaire I purchased a countertop icemaker in Nov In February it starts making noise. Past the return window i contacted your warranty dept After 1 1/2 months of emails I’ve … | 1 |
| 1640382375652917249 | @Frigidaire So my new frigidaire fridge was delivered 10 days ago and is no longer working. It stopped working on Saturday. Frigidaire has no repair service over the weekend. So … | 1 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #lowes | 4 |
| #faultyfrigidaire | 3 |
| #solveit7 | 2 |
| #frigidaire | 2 |
| #electrolux | 1 |
| #frigidairesucks | 1 |
| #neveragain | 1 |
| #fixmyfridge | 1 |
| #lemonlaws | 1 |
| #freereplacement | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @frigidaire | 155 |
| @lowes | 12 |
| @electroluxus | 9 |
| @ruthreads | 8 |
| @cmo1011 | 6 |
| @ciscodv | 6 |
| @bharris1276 | 5 |
| @grandappliance | 4 |
| @potus | 3 |
| @meekfluke | 3 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
15
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 🔥 | 3 | fire |
| 🧊 | 2 | ice |
| 🤒 | 2 | face_with_thermometer |
| 👎 | 2 | thumbs_down |
| 🚻 | 2 | restroom |
| 🛰️ | 2 | satellite |
| 👁️ | 2 | eye |
| 😳 | 2 | flushed_face |
| 🤔 | 2 | thinking_face |
| 🤦🏼♀️ | 1 | woman_facepalming_medium-light_skin_tone |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 9 |
| People & Body | 5 |
| Travel & Places | 5 |
| Food & Drink | 2 |
| Symbols | 2 |
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