birchbox - Tweet Data Analysis
Tweets Analysis - Keyword: @birchbox
Published April 9, 2023
Overview
Tweets covering
3 days
Latest tweet was on
2023-03-27
Earliest tweet was on
2023-03-23
Total number of tweets analysed
5
Average age of authors' accounts
11 years
Summarization
The tweets discuss the decline of box subscription start-ups and highlight issues with customer service from Birchbox, a company that ships monthly makeup boxes. One person experienced automatic charges without receiving boxes and had trouble getting a refund and cancelling the subscription. Another person had difficulty starting a gift subscription and getting a response from customer service. The tweets also mention other brands in the beauty and fashion industry.
Topic Modeling
- Box subscription start-ups trend
- Customer service issues with Birchbox
- Mentions of other beauty and fashion brands
- Problem with Birchbox gift subscription
- Lack of response from Birchbox's customer service
Emotional Analysis
The tweets express a range of emotions towards the box subscription service, Birchbox. The first tweet expresses skepticism towards the longevity of the trend, while the second tweet expresses frustration and disappointment with their customer service. The third tweet seeks opinions on various similar brands, suggesting a lack of loyalty towards Birchbox. The fourth tweet expresses annoyance and disbelief with Birchbox's lack of response to a gift subscription order.
Trend Analysis
- Box subscription start-ups
- Customer service issues with Birchbox
- Brands and companies mentioned in the tweets, including Missguided, Glossybox, and Kylie Cosmetics
- Delayed or missing subscription boxes
- Poor communication or lack of response from Birchbox customer service
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
1
20% of total
Number of Original tweets
3
60% of total
Number of tweets that were Quotes
0
0% of total
Number of tweets that were Replies
1
20% of total
Number of tweets that contain Hashtags
1
20% of total
Number of tweets that contain Mentions
5
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 3 |
| Twitter Web App | 2 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Hilamey | Hilary Jones | I am a photographer and actor. $350 HEADSHOTS. 2HR photo session. 6 to 9 looks. My phone#: (310) 595-5756 | 5,141 |
| jennashh | Jènnifer from Thy Hills | WVU Alum 💛💙 • Mama Bear 🐻 • 🤼♂️ Coach’s wifey @evanderworland 💍 | 661 |
| CallMeMilan | Milan Račić | 2x Robotics Founder | Music Nut | Dad to 6 Kids | #ThinkBig | 637 |
| cindyweissharry | cindy weiss harry | i am a jewish mother, grandmother, mother-in-law, wife, sister, daughter, aunt, friend, teacher. i am in awe of pure genius. | 112 |
| PressMyNails | Press My Nails | Your online nail tech 💅 Hand painted reusable art for your nails 🫶 ig: @press.my.nails | 2 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Hilamey | Hilary Jones | I am a photographer and actor. $350 HEADSHOTS. 2HR photo session. 6 to 9 looks. My phone#: (310) 595-5756 | 4,866 |
| CallMeMilan | Milan Račić | 2x Robotics Founder | Music Nut | Dad to 6 Kids | #ThinkBig | 1,072 |
| jennashh | Jènnifer from Thy Hills | WVU Alum 💛💙 • Mama Bear 🐻 • 🤼♂️ Coach’s wifey @evanderworland 💍 | 998 |
| cindyweissharry | cindy weiss harry | i am a jewish mother, grandmother, mother-in-law, wife, sister, daughter, aunt, friend, teacher. i am in awe of pure genius. | 680 |
| PressMyNails | Press My Nails | Your online nail tech 💅 Hand painted reusable art for your nails 🫶 ig: @press.my.nails | 77 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| CallMeMilan | 2x Robotics Founder | Music Nut | Dad to 6 Kids | #ThinkBig | 1 |
| Hilamey | I am a photographer and actor. $350 HEADSHOTS. 2HR photo session. 6 to 9 looks. My phone#: (310) 595-5756 | 1 |
| PressMyNails | Your online nail tech 💅 Hand painted reusable art for your nails 🫶 ig: @press.my.nails | 1 |
| cindyweissharry | i am a jewish mother, grandmother, mother-in-law, wife, sister, daughter, aunt, friend, teacher. i am in awe of pure genius. | 1 |
| jennashh | WVU Alum 💛💙 • Mama Bear 🐻 • 🤼♂️ Coach’s wifey @evanderworland 💍 | 1 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1639880031571779584 | Box subscription start-ups were the rage in 2010-2013. I always thought they were a short-term fad and wondered what happened to them. This is what happened to @birchbox, which ships … | 0 |
| 1639346917074255872 | @birchbox used to have the best customer service. I stopped getting boxes while still being automatically charged. After 3 months, I requested a refund for the months that no box … | 0 |
| 1639008548779597824 | what do you guys think? 😏 @Missguided @OfficialPLT @MissyEmpireUK @npdirect @glossier @GlossyboxUK @birchbox @newlook @Selfridges @candycoatco @TooFaced @BenefitUK @ColourPopCo @kyliecosmetics @boohoo @nailsinc @nailsmag @Primark | 0 |
| 1639002510563188742 | @birchbox So, Are you kidding me?? I ordered a gift subscription in 2022 SEPTEMBER!!!! I don't know why you don't respond to emails, inquiries, etc. but we can not start … | 0 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1639880031571779584 | Box subscription start-ups were the rage in 2010-2013. I always thought they were a short-term fad and wondered what happened to them. This is what happened to @birchbox, which ships … | 0 |
| 1639346917074255872 | @birchbox used to have the best customer service. I stopped getting boxes while still being automatically charged. After 3 months, I requested a refund for the months that no box … | 0 |
| 1639008548779597824 | what do you guys think? 😏 @Missguided @OfficialPLT @MissyEmpireUK @npdirect @glossier @GlossyboxUK @birchbox @newlook @Selfridges @candycoatco @TooFaced @BenefitUK @ColourPopCo @kyliecosmetics @boohoo @nailsinc @nailsmag @Primark | 0 |
| 1639002510563188742 | @birchbox So, Are you kidding me?? I ordered a gift subscription in 2022 SEPTEMBER!!!! I don't know why you don't respond to emails, inquiries, etc. but we can not start … | 0 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #veryconfusedcustomer | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @birchbox | 5 |
| @marinareydler | 1 |
| @missguided | 1 |
| @officialplt | 1 |
| @missyempireuk | 1 |
| @npdirect | 1 |
| @glossier | 1 |
| @glossyboxuk | 1 |
| @newlook | 1 |
| @selfridges | 1 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
20
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 😏 | 1 | smirking_face |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 1 |
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