Tweets Analysis - Keyword: @birchbox

Overview

Total number of tweets analysed

5

Earliest tweet was on

2023-03-23

Latest tweet was on

2023-03-27

Tweets covering

3 days

Average age of authors' accounts

11 years


Summarization

The tweets discuss the decline of box subscription start-ups and highlight issues with customer service from Birchbox, a company that ships monthly makeup boxes. One person experienced automatic charges without receiving boxes and had trouble getting a refund and cancelling the subscription. Another person had difficulty starting a gift subscription and getting a response from customer service. The tweets also mention other brands in the beauty and fashion industry.

Topic Modeling

  1. Box subscription start-ups trend
  2. Customer service issues with Birchbox
  3. Mentions of other beauty and fashion brands
  4. Problem with Birchbox gift subscription
  5. Lack of response from Birchbox's customer service

Emotional Analysis

The tweets express a range of emotions towards the box subscription service, Birchbox. The first tweet expresses skepticism towards the longevity of the trend, while the second tweet expresses frustration and disappointment with their customer service. The third tweet seeks opinions on various similar brands, suggesting a lack of loyalty towards Birchbox. The fourth tweet expresses annoyance and disbelief with Birchbox's lack of response to a gift subscription order.

Trend Analysis

  1. Box subscription start-ups
  2. Customer service issues with Birchbox
  3. Brands and companies mentioned in the tweets, including Missguided, Glossybox, and Kylie Cosmetics
  4. Delayed or missing subscription boxes
  5. Poor communication or lack of response from Birchbox customer service

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

1

Percentage of total tweets

20%

Number of Original tweets

3

Percentage of total tweets

60%

Number of tweets that contain Mentions

5

Percentage of total tweets

100%

Number of tweets that were Replies

1

Percentage of total tweets

20%

Number of tweets that were Quotes

0

Percentage of total tweets

0%

Number of tweets that contain Hashtags

1

Percentage of total tweets

20%


Top 5 devices used to tweet

Source Count
Twitter for iPhone 3
Twitter Web App 2

What devices were used to tweet


Top 10 accounts with highest followers count

Username Name Bio Followers count
Hilamey Hilary Jones I am a photographer and actor. $350 HEADSHOTS. 2HR photo session. 6 to 9 looks. My phone#: (310) 595-5756 5,141
jennashh Jènnifer from Thy Hills WVU Alum 💛💙 • Mama Bear 🐻 • 🤼‍♂️ Coach’s wifey @evanderworland 💍 661
CallMeMilan Milan Račić 2x Robotics Founder | Music Nut | Dad to 6 Kids | #ThinkBig 637
cindyweissharry cindy weiss harry i am a jewish mother, grandmother, mother-in-law, wife, sister, daughter, aunt, friend, teacher. i am in awe of pure genius. 112
PressMyNails Press My Nails Your online nail tech 💅 Hand painted reusable art for your nails 🫶 ig: @press.my.nails 2

Top 10 accounts with highest friends count

Username Name Bio Followers count
Hilamey Hilary Jones I am a photographer and actor. $350 HEADSHOTS. 2HR photo session. 6 to 9 looks. My phone#: (310) 595-5756 4,866
CallMeMilan Milan Račić 2x Robotics Founder | Music Nut | Dad to 6 Kids | #ThinkBig 1,072
jennashh Jènnifer from Thy Hills WVU Alum 💛💙 • Mama Bear 🐻 • 🤼‍♂️ Coach’s wifey @evanderworland 💍 998
cindyweissharry cindy weiss harry i am a jewish mother, grandmother, mother-in-law, wife, sister, daughter, aunt, friend, teacher. i am in awe of pure genius. 680
PressMyNails Press My Nails Your online nail tech 💅 Hand painted reusable art for your nails 🫶 ig: @press.my.nails 77

Most active users

Username Bio Number of tweets
CallMeMilan 2x Robotics Founder | Music Nut | Dad to 6 Kids | #ThinkBig 1
Hilamey I am a photographer and actor. $350 HEADSHOTS. 2HR photo session. 6 to 9 looks. My phone#: (310) 595-5756 1
PressMyNails Your online nail tech 💅 Hand painted reusable art for your nails 🫶 ig: @press.my.nails 1
cindyweissharry i am a jewish mother, grandmother, mother-in-law, wife, sister, daughter, aunt, friend, teacher. i am in awe of pure genius. 1
jennashh WVU Alum 💛💙 • Mama Bear 🐻 • 🤼‍♂️ Coach’s wifey @evanderworland 💍 1

Tweets per day


Top 10 tweets with highest Retweet count

ID Text Retweet count
1639880031571779584 Box subscription start-ups were the rage in 2010-2013. I always thought they were a short-term fad and wondered what happened to them. This is what happened to @birchbox, which ships its customers monthly boxes of beauty products and is credited with starting box craze in 2010. 0
1639346917074255872 @birchbox used to have the best customer service. I stopped getting boxes while still being automatically charged. After 3 months, I requested a refund for the months that no box was received and to stop the subscription. I sent 2 more follow-up emails. No reply and no boxes 0
1639008548779597824 what do you guys think? 😏 @Missguided @OfficialPLT @MissyEmpireUK @npdirect @glossier @GlossyboxUK @birchbox @newlook @Selfridges @candycoatco @TooFaced @BenefitUK @ColourPopCo @kyliecosmetics @boohoo @nailsinc @nailsmag @Primark 0
1639002510563188742 @birchbox So, Are you kidding me?? I ordered a gift subscription in 2022 SEPTEMBER!!!! I don't know why you don't respond to emails, inquiries, etc. but we can not start her subscription. "Gift cards will be accepted soon. PLEASE RESPOND 0

Top 10 tweets with highest Like count

ID Text Like count
1639880031571779584 Box subscription start-ups were the rage in 2010-2013. I always thought they were a short-term fad and wondered what happened to them. This is what happened to @birchbox, which ships its customers monthly boxes of beauty products and is credited with starting box craze in 2010. 0
1639346917074255872 @birchbox used to have the best customer service. I stopped getting boxes while still being automatically charged. After 3 months, I requested a refund for the months that no box was received and to stop the subscription. I sent 2 more follow-up emails. No reply and no boxes 0
1639008548779597824 what do you guys think? 😏 @Missguided @OfficialPLT @MissyEmpireUK @npdirect @glossier @GlossyboxUK @birchbox @newlook @Selfridges @candycoatco @TooFaced @BenefitUK @ColourPopCo @kyliecosmetics @boohoo @nailsinc @nailsmag @Primark 0
1639002510563188742 @birchbox So, Are you kidding me?? I ordered a gift subscription in 2022 SEPTEMBER!!!! I don't know why you don't respond to emails, inquiries, etc. but we can not start her subscription. "Gift cards will be accepted soon. PLEASE RESPOND 0

Top 3 Languages Used In Tweets


Top 10 Hashtags used

Hashtag Count
#veryconfusedcustomer 1

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@birchbox 5
@marinareydler 1
@missguided 1
@officialplt 1
@missyempireuk 1
@npdirect 1
@glossier 1
@glossyboxuk 1
@newlook 1
@selfridges 1

Top 10 mentions

Wordcloud of Tweets


Emojis

Average number of emojis used per tweet

20

Emojis used in tweets

Emoji Count Emoji Text
😏 1 smirking_face

Emojis groups

Emoji Group Count
Smileys & Emotion 1