airtelbank - Tweet Data Analysis
Tweets Analysis - Keyword: @airtelbank
Published April 7, 2023
Overview
Tweets covering
9 days
Latest tweet was on
2023-03-24
Earliest tweet was on
2023-03-15
Total number of tweets analysed
540
Average age of authors' accounts
5 years
Summarization
The tweets mainly express dissatisfaction with Airtel's network, services, and customer support. Customers complain about slow internet speeds, unresponsive customer service, money deducted but not credited, dormant accounts not being activated, and fastag not working at toll plazas. Some customers express their intention to close their accounts while others call Airtel a fraud company. One tweet mentions Airtel launching new plans that allow for a family plan on a single recharge.
Emotional Analysis
The tweets express negative emotions towards Airtel and their services, including frustration, disappointment, anger, and dissatisfaction. Customers are complaining about poor network connectivity, bad customer service, and issues with payment transactions. Some even suggest that Airtel is a fraudulent company. Overall, the emotions expressed in these tweets are largely negative and demonstrate a lack of satisfaction with Airtel's services.
Trend Analysis
- Issues with Airtel's network speed and service provider
- Complaints about Airtelbank's services and transactions
- Cases of fraud and money deduction
- Customer support and assistance-related concerns
- Airtel's new plans and recharge offers
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
60
11% of total
Number of Original tweets
241
44% of total
Number of tweets that were Quotes
10
1% of total
Number of tweets that were Replies
249
46% of total
Number of tweets that contain Hashtags
56
10% of total
Number of tweets that contain Mentions
540
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for Android | 385 |
| Twitter for iPhone | 81 |
| Twitter Web App | 61 |
| OneDirect Suite - P | 4 |
| TweetDeck | 4 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| AirtelNigeria | Airtel Nigeria | Rated top Nigerian company to work for on Jobberman 🥇. Home of Nigeria’s coolest network subscribers. Customer care:@airtel_care | 644,732 |
| Airtel_Ug | Airtel Uganda | #ItsNow time to tweet! Talk to us and let us help. This is the Official Twitter Handle of Airtel Uganda. | 440,386 |
| airtelbank | Airtel Payments Bank | Empowering India With Accessible & Inclusive Banking! Customer support @airtelbank or call 400 (Airtel users)/ 8800688006. | 80,563 |
| BandBajaateRaho | Band Bajaate Raho (BBR) | Amplifying Consumers Voice. Mission: Most powerful community of consumers to support each other in real-time. https://t.co/EDXVWV1n5o (Sunday = Holiday) | 20,394 |
| PrabhuJharwal | Prabhu Meena Chaksu | मेरे माता पिता मेरे लिए एक भगवान का रूप है जय जोहार जय आदिवासी जय भीम मुझे गर्व है कि मैं एक किसान का बेटा हूं। जय जवान जय किसान | 11,026 |
| gfaareh | Faareh Muzaffarpuri | I'm member of https://t.co/4kiJ9XTfrR @globalurdu_org & https://t.co/0acMl09Kfx @bazmeurdua , social activist| teacher,speaker and poet| | 5,374 |
| ET_Edge | ET Edge | ET Edge is an Economic Times Initiative, founded to empower industries & segments by sharing critical business knowledge through strategic conferences & summits | 5,306 |
| WaseemAkhtarr | Waseem Akhtar وسیم اختر🇮🇳 | Always Alhamdulillah,Journalist @Jagrannews Lucknow,(الهند)Bsc,MA English, संस्थान से प्यार,ट्विटर पर निजी विचार,Retweets are not supported. كل شعوب العالم اخوة | 4,344 |
| ET_CISO | ET CISO | ETCISO tracks all the media outlets focusing on IT Security industry and brings the most relevant and important news & analysis on the industry. | 3,916 |
| harshdeep_ahuja | Harshdeep Ahuja | INDIAN 🇮🇳 Engineer 🤓 | Actor 😎 | Youtuber 🎥 | 2,959 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Airtel_Ug | Airtel Uganda | #ItsNow time to tweet! Talk to us and let us help. This is the Official Twitter Handle of Airtel Uganda. | 10,496 |
| PrabhuJharwal | Prabhu Meena Chaksu | मेरे माता पिता मेरे लिए एक भगवान का रूप है जय जोहार जय आदिवासी जय भीम मुझे गर्व है कि मैं एक किसान का बेटा हूं। जय जवान जय किसान | 5,065 |
| prasadj2424 | Indian Football Fan | supporting indian football for long time old acc suspended ...this is new one , Learning the indian stock market , BBA student .22 | 5,005 |
| AirtelNigeria | Airtel Nigeria | Rated top Nigerian company to work for on Jobberman 🥇. Home of Nigeria’s coolest network subscribers. Customer care:@airtel_care | 4,740 |
| JANAKMEENA2 | आदिवासी JANAK LAL FB 💯💯 | RHG Govt. of राजस्थान जय भीम🙏 जय जोहार 🙏 इंसानियत सर्वोपरि 🌹 संविधान मे पूर्ण निस्ठा अन्ध विश्वासी व अन्ध भक्त दुर रहे | 4,576 |
| WaseemAkhtarr | Waseem Akhtar وسیم اختر🇮🇳 | Always Alhamdulillah,Journalist @Jagrannews Lucknow,(الهند)Bsc,MA English, संस्थान से प्यार,ट्विटर पर निजी विचार,Retweets are not supported. كل شعوب العالم اخوة | 4,000 |
| JessiWhiteJr | Sam_Maverick | - | 3,470 |
| im_mssaifi | SHAKIL AHMED | - | 3,469 |
| gfaareh | Faareh Muzaffarpuri | I'm member of https://t.co/4kiJ9XTfrR @globalurdu_org & https://t.co/0acMl09Kfx @bazmeurdua , social activist| teacher,speaker and poet| | 2,748 |
| Dassrajender2 | Dassrajender | sat sahib | 2,648 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| chandra74377003 | मैं अनिल कुमार मेरा गांव नरेंद्रपुर पोस्ट पदिया नगला जिला मुरादाबाद व उत्तर प्रदेश का स्थाई निवासी हूं | 33 |
| Its_Khan22 | - | 12 |
| HiVijayM | Sarcastic | Tweets are strictly my point of view. | 10 |
| NehaVirmani2017 | - | 10 |
| adil_h_khan | https://t.co/fWKZGytcm1 | 9 |
| vishnubishnoi02 | Actor / Director / YouTuber | 8 |
| Beautyt13164462 | Educator, Beauty regime , Health retreat, Beauty secret, Exercise regime, Diet regime, Natural Daily Skin care beauty tips. | 7 |
| alchemistbharat | Ex-Major | Gallantry Award | ET TAPAI Young HR Leader | HR Technology | Social Sector Leader | Lift others to Lift ur self! | 7 |
| RajdeepDhar13 | Rajdeep Dhar from Assam karimganj | 7 |
| akkikhajuria | Indian, UT of Jammu&Kashmir, Nation First, Dogra; Gadget Enthusiast, Tech, Ev's, Books, Cooking, Car Enthusiast (Cross country Road trips♥), #NeverQuit. | 6 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1639171811534422016 | @Airtel_Presence Could you please arrange a callback? @BandBajaateRaho @jagograhakjago @airtelindia @airtelbank | 2 |
| 1638170733678596103 | Despite having fastag we had to pay fine of Rs 50,at itaunja toll plaza ,sitapur lucknow expressway yesterday 1.45pm, please help, @MORTHIndia @UPSRTCHQ @airtelbank https://t.co/0Dcu14mHv4 | 2 |
| 1637870320790175744 | Hello @airtelbank , I had 120 rupees in my airtel fastag wallet, yet the fastag did not work at the toll plaza, due to which we had to pay a … | 2 |
| 1638799420878880769 | @BandBajaateRaho @airtelindia @airtelbank @Airtel_Presence I've already paid the postpaid bill of my number but the airtel app still showing me unpaid bill from last 3 months, I'm paying it regularly … | 2 |
| 1637663644984152068 | @airtelindia की सर्विस इतनी घटिया हो गई है कि ग्रामीण इलाके के बाद में शहरों में भी अच्छी सर्विस नहीं दे पा रहा है 4G का रिचार्ज कराने के बाद … | 1 |
| 1637759488919851009 | Is there anyone at @airtelindia who can have sometime to look into this issue? @airtelbank @Airtel_Presence @BandBajaateRaho https://t.co/3hLG6fbuj0 | 1 |
| 1639141250682191873 | My WIFI is not working since 3 days, Raised complaint still no one is coming at my home, no one is attending my phone. Very bad service by Airtel 😑😑😔 … | 1 |
| 1638801741956386817 | @airtelindia @Airtel_Presence @airtelbank all of them are fraud not responding to email complaint, phone complaint, store complaint. https://t.co/spSyBnu99y | 1 |
| 1638138684011847682 | @AshishRAgarwal6 @SushmaBagga1 @KotakBankLtd @airtelbank @kotaksecurities Unauthorized Margin Trading has been done from my Kotak Securities Demat Account ZMV4K Please Help | 1 |
| 1638187268450967554 | @airtelbank @airtelindia I made a @BSNL_HR broadband bill on 18/03/2023 but still the bill not credited to my @BSNLCorporate @BSNL_HR broadband account please help me | 1 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1637306118497259520 | See the number of Tower Bars and the speed of Airtel in a Town Area of Yaripora Kanjikullah Kulgam. They claim 4G network while it seems they are yet to … | 5 |
| 1639217246756306945 | Imma just leave this here @airtelindia @airtelbank https://t.co/6Jjem8fD9f | 3 |
| 1638970178875854848 | @airtelbank The worst service provider is airtel company I have very bad experience with this company I have submitted my documents to activate my airtel payment bank account because it … | 3 |
| 1636971280732942336 | Jhansi एयरटेल वाईफाई की सुविधा इतनी बेकार है कि ना तो कोई एयरटेल सर्विस वाला कॉल उठाता है ना आता है निवेदन एयरटेल वाईफाई कंपनी अपने अधिकारियों का नंबर दें … | 3 |
| 1636236766880448512 | @airtelbank Hi Ramawatar! We have shared the resolution to your concern via DM. Please check and let us know if any further assistance you may require. -NY https://t.co/P982uaMbW3 | 3 |
| 1637870320790175744 | Hello @airtelbank , I had 120 rupees in my airtel fastag wallet, yet the fastag did not work at the toll plaza, due to which we had to pay a … | 2 |
| 1637519897520656385 | Daily 2 gp scam airtel #airtelscam @airtelindia @Airtel_Presence @airtelbank https://t.co/BAKQSp9hmM | 2 |
| 1638170733678596103 | Despite having fastag we had to pay fine of Rs 50,at itaunja toll plaza ,sitapur lucknow expressway yesterday 1.45pm, please help, @MORTHIndia @UPSRTCHQ @airtelbank https://t.co/0Dcu14mHv4 | 2 |
| 1638187268450967554 | @airtelbank @airtelindia I made a @BSNL_HR broadband bill on 18/03/2023 but still the bill not credited to my @BSNLCorporate @BSNL_HR broadband account please help me | 2 |
| 1638733997760212992 | @airtelbank My bank account automatic blocked please unblock my bank account Account no. 6377926865 Name - Vishal Meena AADHAR NO. 438211844522 https://t.co/prYJnysGkv | 2 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #airtel | 19 |
| #airtel5g | 13 |
| #airtelblack | 12 |
| #airtelthanks | 7 |
| #airtelpaymentsbank | 5 |
| #safestdigitalaccount | 5 |
| #covid19 | 4 |
| #rbi | 3 |
| #bhagatsingh | 3 |
| #bankingcrisis | 2 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @airtelbank | 562 |
| @airtelindia | 221 |
| @airtel_presence | 176 |
| @airtelnews | 37 |
| @rbi | 28 |
| @airtelnigeria | 22 |
| @trai | 12 |
| @airtelmg | 10 |
| @airtel | 9 |
| @reliancejio | 8 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
10
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 🤬 | 9 | face_with_symbols_on_mouth |
| 😔 | 6 | pensive_face |
| 🙏 | 5 | folded_hands |
| 👎 | 4 | thumbs_down |
| 😂 | 4 | face_with_tears_of_joy |
| 😑 | 4 | expressionless_face |
| 🤙 | 2 | call_me_hand |
| 🤔 | 2 | thinking_face |
| 🥺 | 2 | pleading_face |
| 😡 | 2 | enraged_face |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 38 |
| People & Body | 13 |
| Travel & Places | 2 |
| Objects | 1 |
| Symbols | 1 |
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