@airtelbank | Tweet Data Analysis

Tweets Analysis - Keyword: @airtelbank

Overview

Total number of tweets analysed

540

Earliest tweet was on

2023-03-15

Latest tweet was on

2023-03-24

Tweets covering

9 days

Average age of authors' accounts

5 years

Summarization

The tweets mainly express dissatisfaction with Airtel's network, services, and customer support. Customers complain about slow internet speeds, unresponsive customer service, money deducted but not credited, dormant accounts not being activated, and fastag not working at toll plazas. Some customers express their intention to close their accounts while others call Airtel a fraud company. One tweet mentions Airtel launching new plans that allow for a family plan on a single recharge.

Topic Modeling

Airtel network speed issues
Airtel payment bank issues
Airtel wifi connectivity and customer service issues
Fastag payment issues with Airtel
Airtel bank account issues

Emotional Analysis

The tweets express negative emotions towards Airtel and their services, including frustration, disappointment, anger, and dissatisfaction. Customers are complaining about poor network connectivity, bad customer service, and issues with payment transactions. Some even suggest that Airtel is a fraudulent company. Overall, the emotions expressed in these tweets are largely negative and demonstrate a lack of satisfaction with Airtel's services.

Trend Analysis

Issues with Airtel's network speed and service provider
Complaints about Airtelbank's services and transactions
Cases of fraud and money deduction
Customer support and assistance-related concerns
Airtel's new plans and recharge offers

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

Percentage of total tweets

11%

Number of Original tweets

241

Percentage of total tweets

44%

Number of tweets that contain Mentions

540

Percentage of total tweets

100%

Number of tweets that were Replies

249

Percentage of total tweets

46%

Number of tweets that were Quotes

Percentage of total tweets

Number of tweets that contain Hashtags

Percentage of total tweets

10%

Top 5 devices used to tweet

Source	Count
Twitter for Android	385
Twitter for iPhone	81
Twitter Web App	61
OneDirect Suite - P	4
TweetDeck	4

What devices were used to tweet

Top 10 accounts with highest followers count

Username	Name	Bio	Followers count
AirtelNigeria	Airtel Nigeria	Rated top Nigerian company to work for on Jobberman 🥇. Home of Nigeria’s coolest network subscribers. Customer care:@airtel_care	644,732
Airtel_Ug	Airtel Uganda	#ItsNow time to tweet! Talk to us and let us help. This is the Official Twitter Handle of Airtel Uganda.	440,386
airtelbank	Airtel Payments Bank	Empowering India With Accessible & Inclusive Banking! Customer support @airtelbank or call 400 (Airtel users)/ 8800688006.	80,563
BandBajaateRaho	Band Bajaate Raho (BBR)	Amplifying Consumers Voice. Mission: Most powerful community of consumers to support each other in real-time. https://t.co/EDXVWV1n5o (Sunday = Holiday)	20,394
PrabhuJharwal	Prabhu Meena Chaksu	मेरे माता पिता मेरे लिए एक भगवान का रूप है जय जोहार जय आदिवासी जय भीम मुझे गर्व है कि मैं एक किसान का बेटा हूं। जय जवान जय किसान	11,026
gfaareh	Faareh Muzaffarpuri	I'm member of https://t.co/4kiJ9XTfrR @globalurdu_org & https://t.co/0acMl09Kfx @bazmeurdua , social activist\| teacher,speaker and poet\|	5,374
ET_Edge	ET Edge	ET Edge is an Economic Times Initiative, founded to empower industries & segments by sharing critical business knowledge through strategic conferences & summits	5,306
WaseemAkhtarr	Waseem Akhtar وسیم اختر🇮🇳	Always Alhamdulillah,Journalist @Jagrannews Lucknow,(الهند)Bsc,MA English, संस्थान से प्यार,ट्विटर पर निजी विचार,Retweets are not supported. كل شعوب العالم اخوة	4,344
ET_CISO	ET CISO	ETCISO tracks all the media outlets focusing on IT Security industry and brings the most relevant and important news & analysis on the industry.	3,916
harshdeep_ahuja	Harshdeep Ahuja	INDIAN 🇮🇳 Engineer 🤓 \| Actor 😎 \| Youtuber 🎥	2,959

Top 10 accounts with highest friends count

Username	Name	Bio	Followers count
Airtel_Ug	Airtel Uganda	#ItsNow time to tweet! Talk to us and let us help. This is the Official Twitter Handle of Airtel Uganda.	10,496
PrabhuJharwal	Prabhu Meena Chaksu	मेरे माता पिता मेरे लिए एक भगवान का रूप है जय जोहार जय आदिवासी जय भीम मुझे गर्व है कि मैं एक किसान का बेटा हूं। जय जवान जय किसान	5,065
prasadj2424	Indian Football Fan	supporting indian football for long time old acc suspended ...this is new one , Learning the indian stock market , BBA student .22	5,005
AirtelNigeria	Airtel Nigeria	Rated top Nigerian company to work for on Jobberman 🥇. Home of Nigeria’s coolest network subscribers. Customer care:@airtel_care	4,740
JANAKMEENA2	आदिवासी JANAK LAL FB 💯💯	RHG Govt. of राजस्थान जय भीम🙏 जय जोहार 🙏 इंसानियत सर्वोपरि 🌹 संविधान मे पूर्ण निस्ठा अन्ध विश्वासी व अन्ध भक्त दुर रहे	4,576
WaseemAkhtarr	Waseem Akhtar وسیم اختر🇮🇳	Always Alhamdulillah,Journalist @Jagrannews Lucknow,(الهند)Bsc,MA English, संस्थान से प्यार,ट्विटर पर निजी विचार,Retweets are not supported. كل شعوب العالم اخوة	4,000
JessiWhiteJr	Sam_Maverick	-	3,470
im_mssaifi	SHAKIL AHMED	-	3,469
gfaareh	Faareh Muzaffarpuri	I'm member of https://t.co/4kiJ9XTfrR @globalurdu_org & https://t.co/0acMl09Kfx @bazmeurdua , social activist\| teacher,speaker and poet\|	2,748
Dassrajender2	Dassrajender	sat sahib	2,648

Most active users

Username	Bio	Number of tweets
chandra74377003	मैं अनिल कुमार मेरा गांव नरेंद्रपुर पोस्ट पदिया नगला जिला मुरादाबाद व उत्तर प्रदेश का स्थाई निवासी हूं	33
Its_Khan22	-	12
HiVijayM	Sarcastic \| Tweets are strictly my point of view.	10
NehaVirmani2017	-	10
adil_h_khan	https://t.co/fWKZGytcm1	9
vishnubishnoi02	Actor / Director / YouTuber	8
Beautyt13164462	Educator, Beauty regime , Health retreat, Beauty secret, Exercise regime, Diet regime, Natural Daily Skin care beauty tips.	7
alchemistbharat	Ex-Major \| Gallantry Award \| ET TAPAI Young HR Leader \| HR Technology \| Social Sector Leader \| Lift others to Lift ur self!	7
RajdeepDhar13	Rajdeep Dhar from Assam karimganj	7
akkikhajuria	Indian, UT of Jammu&Kashmir, Nation First, Dogra; Gadget Enthusiast, Tech, Ev's, Books, Cooking, Car Enthusiast (Cross country Road trips♥), #NeverQuit.	6

Tweets per day

Top 10 tweets with highest Retweet count

ID	Text	Retweet count
1639171811534422016	@Airtel_Presence Could you please arrange a callback? @BandBajaateRaho @jagograhakjago @airtelindia @airtelbank	2
1638170733678596103	Despite having fastag we had to pay fine of Rs 50,at itaunja toll plaza ,sitapur lucknow expressway yesterday 1.45pm, please help, @MORTHIndia @UPSRTCHQ @airtelbank https://t.co/0Dcu14mHv4	2
1637870320790175744	Hello @airtelbank , I had 120 rupees in my airtel fastag wallet, yet the fastag did not work at the toll plaza, due to which we had to pay a fine of 50 rupees, why did this happen.@airtelindia @Airtel_Presence	2
1638799420878880769	@BandBajaateRaho @airtelindia @airtelbank @Airtel_Presence I've already paid the postpaid bill of my number but the airtel app still showing me unpaid bill from last 3 months, I'm paying it regularly but they keep charging me with fees and not updating the app. What's the problem	2
1637663644984152068	@airtelindia की सर्विस इतनी घटिया हो गई है कि ग्रामीण इलाके के बाद में शहरों में भी अच्छी सर्विस नहीं दे पा रहा है 4G का रिचार्ज कराने के बाद भी इंटरनेट स्पीड 2G जितनी आ रही है 👎 अब तो दूसरी कंपनी में MNP करवाना ही पड़ेगा @Airtel_Presence @airtelbank	1
1637759488919851009	Is there anyone at @airtelindia who can have sometime to look into this issue? @airtelbank @Airtel_Presence @BandBajaateRaho https://t.co/3hLG6fbuj0	1
1639141250682191873	My WIFI is not working since 3 days, Raised complaint still no one is coming at my home, no one is attending my phone. Very bad service by Airtel 😑😑😔 Very disappointed 😔😔 @airtelbank @airtelindia @Airtel_Presence https://t.co/FQaRRQ5W8H	1
1638801741956386817	@airtelindia @Airtel_Presence @airtelbank all of them are fraud not responding to email complaint, phone complaint, store complaint. https://t.co/spSyBnu99y	1
1638138684011847682	@AshishRAgarwal6 @SushmaBagga1 @KotakBankLtd @airtelbank @kotaksecurities Unauthorized Margin Trading has been done from my Kotak Securities Demat Account ZMV4K Please Help	1
1638187268450967554	@airtelbank @airtelindia I made a @BSNL_HR broadband bill on 18/03/2023 but still the bill not credited to my @BSNLCorporate @BSNL_HR broadband account please help me	1

Top 10 tweets with highest Like count

ID	Text	Like count
1637306118497259520	See the number of Tower Bars and the speed of Airtel in a Town Area of Yaripora Kanjikullah Kulgam. They claim 4G network while it seems they are yet to move ahead of 2G @airtelindia @Airtel_Presence @airtelbank @Airtel @TRAI @ https://t.co/2uPJixIlDz	5
1639217246756306945	Imma just leave this here @airtelindia @airtelbank https://t.co/6Jjem8fD9f	3
1638970178875854848	@airtelbank The worst service provider is airtel company I have very bad experience with this company I have submitted my documents to activate my airtel payment bank account because it was dormant but still it is not activated my complain no is 19807446.And it's been 2 weeks	3
1636971280732942336	Jhansi एयरटेल वाईफाई की सुविधा इतनी बेकार है कि ना तो कोई एयरटेल सर्विस वाला कॉल उठाता है ना आता है निवेदन एयरटेल वाईफाई कंपनी अपने अधिकारियों का नंबर दें ताकि उनसे बात की जा सके 9889991100 @airtelindia @Airtel_Presence @airtelwifi122 @airtelbank @airtelmg @wifi	3
1636236766880448512	@airtelbank Hi Ramawatar! We have shared the resolution to your concern via DM. Please check and let us know if any further assistance you may require. -NY https://t.co/P982uaMbW3	3
1637870320790175744	Hello @airtelbank , I had 120 rupees in my airtel fastag wallet, yet the fastag did not work at the toll plaza, due to which we had to pay a fine of 50 rupees, why did this happen.@airtelindia @Airtel_Presence	2
1637519897520656385	Daily 2 gp scam airtel #airtelscam @airtelindia @Airtel_Presence @airtelbank https://t.co/BAKQSp9hmM	2
1638170733678596103	Despite having fastag we had to pay fine of Rs 50,at itaunja toll plaza ,sitapur lucknow expressway yesterday 1.45pm, please help, @MORTHIndia @UPSRTCHQ @airtelbank https://t.co/0Dcu14mHv4	2
1638187268450967554	@airtelbank @airtelindia I made a @BSNL_HR broadband bill on 18/03/2023 but still the bill not credited to my @BSNLCorporate @BSNL_HR broadband account please help me	2
1638733997760212992	@airtelbank My bank account automatic blocked please unblock my bank account Account no. 6377926865 Name - Vishal Meena AADHAR NO. 438211844522 https://t.co/prYJnysGkv	2

Top 3 Languages Used In Tweets

Top 10 Hashtags used

Hashtag	Count
#airtel	19
#airtel5g	13
#airtelblack	12
#airtelthanks	7
#airtelpaymentsbank	5
#safestdigitalaccount	5
#covid19	4
#rbi	3
#bhagatsingh	3
#bankingcrisis	2

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention	Count
@airtelbank	562
@airtelindia	221
@airtel_presence	176
@airtelnews	37
@rbi	28
@airtelnigeria	22
@trai	12
@airtelmg	10
@airtel	9
@reliancejio	8

Top 10 mentions

Wordcloud of Tweets

Emojis

Average number of emojis used per tweet

Emojis used in tweets

Emoji	Count	Emoji Text
🤬	9	face_with_symbols_on_mouth
😔	6	pensive_face
🙏	5	folded_hands
👎	4	thumbs_down
😂	4	face_with_tears_of_joy
😑	4	expressionless_face
🤙	2	call_me_hand
🤔	2	thinking_face
🥺	2	pleading_face
😡	2	enraged_face

Emojis groups

Emoji Group	Count
Smileys & Emotion	38
People & Body	13
Travel & Places	2
Objects	1
Symbols	1

airtelbank - Tweet Data Analysis

Tweets Analysis - Keyword: @airtelbank