Tweets Analysis - Keyword: @ZestMoney
Overview
Total number of tweets analysed
253
Earliest tweet was on
2023-02-09
Latest tweet was on
2023-02-19
Tweets covering
10 days
Average age of authors' accounts
6 years
Summarization
GopinathanAswin from ZestMoney gave insight knowledge regarding product based organizations. Viveky259259 from ZestMoney explained new language features in the Dart 3 Alpha release, specifically #Records and #Patterns. Recent complaints about ZestMoney include incorrect ECS charges, loans that showed default, loans that weren't cleared on the app, harrassment from their people, unresolved queries and delays when requesting updates of CIBIL scores.
Topic Modeling
- Interview with GopinathanAswin and Aditya Thakur
- Dart 3 Release and its features
- Zestmoney issues and customer complaints
- Piramal Finance and Zestmoney Partnership
- Credit Score and Financial Fraud
Emotional Analysis
The tweets express a range of emotions, from excitement and anticipation for the speakers and talks at the Flutter Forward event, to frustration and anger towards ZestMoney and other financial institutions for their poor service and fraudulent activities. There is also confusion and disappointment at the lack of response from ZestMoney and their inability to update Cibil scores in a timely manner. Finally, there is a call for legal action to be taken against the companies.
Trend Analysis
- Knowledge sharing and insight from professionals in product-based organizations
- Usage of new language features in Dart 3
- Disputes with financial institutions
- Customer service dissatisfactions
- Misrepresentations in loan applications
Types of Tweets
Number of Retweets
30
Percentage of total tweets
11%
Number of Original tweets
105
Percentage of total tweets
41%
Number of tweets that contain Mentions
253
Percentage of total tweets
100%
Number of tweets that were Replies
116
Percentage of total tweets
45%
Number of tweets that were Quotes
2
Percentage of total tweets
0%
Number of tweets that contain Hashtags
46
Percentage of total tweets
18%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 123 |
| Twitter for iPhone | 67 |
| Twitter Web App | 60 |
| Konnect Insights | 3 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| SantoshYadavDev | Santosh 🥑 | GitHub ⭐ | GDE | @GoogleDevExpert @angular, @github star, OSS Advocate @Auth0 AmbassadorCo-Founder @Thisis_Learningviews my own | 20,115 |
| poorvika_india | Poorvika | Poorvika Mobiles is well established in the hearts and minds of the customers due to maintaining the integrity, quality, honesty and excellent customer service. | 10,840 |
| geekyants | GeekyAnts | Design and Dev studio turning ideas into reality • We love the dev & open source community • Behind @NativeBase & @BuilderX• San Francisco • Bangalore • London | 5,413 |
| ZestMoneyCares | ZestMoney Cares | Official support handle for @zestmoney, India's leading Digital EMI/checkout finance platform. Suggestions, questions, issues - we’re here to help. 😇😀 | 3,375 |
| andynegii | Andy Negi | VLOGGER | 2,405 |
| TheFlutterWizs | Flutter Wizards | We organize community talks, podcasts, meetups, and more for Flutter enthusiasts. Powered by @geekyants. | 2,237 |
| viveky259259 | Vivek Yadav #PROCoach | ZestMoney | Building Mobile Ecosystem @ZestMoney | @GoogleDevExpert for @flutterDev @dart_lang | Startup Mentor |Community💙 | Speaker | Mentor | Trainer | Teacher | 1,964 |
| nonstopmediain | NonStopMedia Broadcasting Private Limited | News / Media & Advertising company For Any Enquiry : info@nonstopmedia.in | 1,576 |
| AapkiAwaaz_RK | Rakesh Kumar Sood | Helping soul | 1,090 |
| 8eb05f952b704f5 | Hasan e mustafa | Soft hearted and attitude kindness,secularism,love and peace, humanitarian, gardener, teacher, human rights,environmentalist. 🇮🇳 | 977 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| fii_news | FII News | Foreign Investors on India (https://t.co/5mYmz6ayBu) is source for latest information on development & #investment opportunities in India #FinancialInvestment | 2,401 |
| SantoshYadavDev | Santosh 🥑 | GitHub ⭐ | GDE | @GoogleDevExpert @angular, @github star, OSS Advocate @Auth0 AmbassadorCo-Founder @Thisis_Learningviews my own | 1,971 |
| waxsum8 | Varun Sharma | Senior Software Engineer / Product Engineer | https://t.co/NqMrZL961V @ BITS | Love to talk on Science, Tech | Tweets are in my personal capacity. On Clubhouse @waxsum8 | 1,534 |
| pharode581 | CHOWKIDAR PRAVIN KUMAR HARODE. | MEMBER OF @BJP4INDIA SINCE 2007|| JR IN JK HOSPITAL BHOPAL#Healthcareprofessionalist #BelongtoAgriculture@ABVPACTIVIST @BJYM @BJP4India @BJP4MP | 1,426 |
| nonstopmediain | NonStopMedia Broadcasting Private Limited | News / Media & Advertising company For Any Enquiry : info@nonstopmedia.in | 912 |
| viveky259259 | Vivek Yadav #PROCoach | ZestMoney | Building Mobile Ecosystem @ZestMoney | @GoogleDevExpert for @flutterDev @dart_lang | Startup Mentor |Community💙 | Speaker | Mentor | Trainer | Teacher | 882 |
| haridev_bishnoi | Haridev | हरीदेव | ਹਰਿਦੇਵ | ہری دیو | हारे का सहारा बाबा श्याम हमारा । जय श्री श्याम 🙏 | 810 |
| SoneSri | Sone Sri | You Will Know | 743 |
| steffyirineG | Balasubbulakshmi Gunasekaran | #தமிழ்#திராவிடம் #tirunelveliponnu#தமிழ்_பேசும்_இந்தியன்#தமிழ்திமிர் | 607 |
| ramakantaM10 | Ramakanta Mishra | Marketer By Education. Digital Marketer by Passion. Non-Fiction Books reader by habit. Aspiring Copywriter. Retweets are not an endorsement. Views are personal. | 606 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| Gurubha29270642 | - | 15 |
| shadab4s | - | 14 |
| Rajkamal21391 | - | 11 |
| VikashK_Bihari | - | 10 |
| nimawaiba561 | - | 6 |
| sidharth_pat | Research Lead, working with https://t.co/qhCYxvNFUN | 5 |
| LuvDivineBliss | venture capital professional | 5 |
| OMG_Its_Luckee | || मेरा देश मेरा दायित्व ||Patriotic by Heart❤️❤️Gadgets Lover, Youtuber, Vlogger, Reviewer --- Not a geek, Just a Tech Enthusiast 😉 | 4 |
| steffyirineG | #தமிழ்#திராவிடம் #tirunelveliponnu#தமிழ்_பேசும்_இந்தியன்#தமிழ்திமிர் | 4 |
| brijesh6636 | Engineer in progress | 4 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1623689974465052672 | If you are a student or professional who want to start or finding a way to be in good product based organization here is a best insight knowledge shared by @GopinathanAswin from @ZestMoney interviewed by @adityathakurxd. https://t.co/ZEFMNrDzcJ | 6 |
| 1626319480556261376 | @ZestMoneyCares @ZestMoney @ZestmoneyF its been more than 1 month since i complain for my loan account which already paid from my side and there is no overdue and still showing overdue to lender which is @InCredFin , Because of which incred highlight me a default customer | 5 |
| 1626902667976134656 | Here's our third speaker, @viveky259259, Mobile Team Lead, @ZestMoney.In his talk titled, "Records and patterns in Dart", Vivek is talking about #Records and #Patterns, a new language feature in #Dart 3 Alpha.Join us - https://t.co/C0Ea9tP0kM#flutterforwardextended #flutter https://t.co/gPlaXd76CY | 4 |
| 1626502040158633984 | The first speaker is @viveky259259, Mobile Team Lead, @ZestMoney The #alpha release of #Dart3 came with a new language feature, #Records and #Patterns. In his talk, Vivek will the same in detail, along with a demo. Join us - https://t.co/C0Ea9tP0kM #flutter #flutterfoward https://t.co/G6WBstAp7f | 3 |
| 1624073691695816705 | Now when I raised a concern to this people, it's been 8 days i haven't received any update and no one is replying on the emails or no proper response on my query. I need my Cibil score to be corrected. You @ZestMoney have such a pathetic service. No proper foundation in servic | 2 |
| 1623913283140083712 | Sir @RBI Mpokket and zest money app's people's are harrassing me and my family.. there's only went 3 days due and they're started harrassing.they are calling again and again abusing us and डराते please take strict action against them @mPokketOfficial @ZestMoney @ZestMoneyCares | 2 |
| 1625764130937532416 | @ZestMoney @ZestMoneyCares I had put money to deposit your installments but you always cut the whole amount in the named Ecs charges and did not deposit the installments without any prior notice or anything, This wrong thing is being done. @HDFC_Bank @HDFCBank_Cares @RBI https://t.co/QZ203HYPVe | 1 |
| 1625736578722336769 | It’s already been around since I requested for account deletion , no update from your end. @ZestMoney @ZestMoneyCares | 1 |
| 1624244786579513347 | @ZestMoney When my duplicate loan will be closed?? I have written 100+ mails,100+ calls. Still my issue is not resolved for 82 days. Hope you resolve this issue as earlier as possible @HeroFinCorpLtd | 1 |
| 1626454868495069184 | @ZestMoney First improve your service. Worst service from your side. Your service is so pathetic that no one can even imagine. Your service is even worst than railway waiting ticket service. | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1623689974465052672 | If you are a student or professional who want to start or finding a way to be in good product based organization here is a best insight knowledge shared by @GopinathanAswin from @ZestMoney interviewed by @adityathakurxd. https://t.co/ZEFMNrDzcJ | 16 |
| 1626502040158633984 | The first speaker is @viveky259259, Mobile Team Lead, @ZestMoney The #alpha release of #Dart3 came with a new language feature, #Records and #Patterns. In his talk, Vivek will the same in detail, along with a demo. Join us - https://t.co/C0Ea9tP0kM #flutter #flutterfoward https://t.co/G6WBstAp7f | 12 |
| 1626902667976134656 | Here's our third speaker, @viveky259259, Mobile Team Lead, @ZestMoney.In his talk titled, "Records and patterns in Dart", Vivek is talking about #Records and #Patterns, a new language feature in #Dart 3 Alpha.Join us - https://t.co/C0Ea9tP0kM#flutterforwardextended #flutter https://t.co/gPlaXd76CY | 10 |
| 1625764130937532416 | @ZestMoney @ZestMoneyCares I had put money to deposit your installments but you always cut the whole amount in the named Ecs charges and did not deposit the installments without any prior notice or anything, This wrong thing is being done. @HDFC_Bank @HDFCBank_Cares @RBI https://t.co/QZ203HYPVe | 9 |
| 1625791604173963264 | Dear @PiramalFinance Team I had taken a loan of Rs 8323/-(Application Loan Eid - 60905FD80081) through @ZestMoneyCares @ZestMoney App. @ZestMoney was in financial partnership with you. I paid Rs.8323 immediately i.e. on 30/04/2022 to @ZestMoneyCares (attaching its UTR details). | 2 |
| 1626747235642880002 | @ZestMoney due to your worst app and management I am suffering allot i lost my Cibil points and still it's showing late payment in cibil score.@fraud@wostexperience@dontuse@uninstaallzestmoney | 2 |
| 1626319480556261376 | @ZestMoneyCares @ZestMoney @ZestmoneyF its been more than 1 month since i complain for my loan account which already paid from my side and there is no overdue and still showing overdue to lender which is @InCredFin , Because of which incred highlight me a default customer | 2 |
| 1627228265034420224 | Hello @ZestMoney Team,I cleared all the loans on zest..But it's still showing active on my account...that impacting my Credit Score & I didn't receive a single NOC from Zest..Please help ASAP! | 2 |
| 1626677345456369665 | @steffyirineG @ZestMoneyCares @ZestMoney @lizziechapman @IIFL @RBI What’s going on? | 1 |
| 1625955482899984384 | @SHREY_1986 @ZestMoney 100% fraud company.i lost 6000 rs against money back policy but didn’t receive,after many complaints i got the answer that we close that offer just before 12 hours of your purchase, but in Croma centre executive told me clearly that i that cah back money after 3rd emi payment. | 1 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #banzestmoney | 18 |
| #zestmoneyfraud | 17 |
| #zestmoneyscam | 15 |
| #records | 5 |
| #patterns | 5 |
| #flutter | 4 |
| #2010029 | 3 |
| #2582268 | 3 |
| #alpha | 3 |
| #dart3 | 3 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @zestmoney | 267 |
| @zestmoneycares | 161 |
| @rbi | 43 |
| @chapmanlizzie | 29 |
| @rush2yyz | 18 |
| @herofincorpltd | 15 |
| @rbisays | 11 |
| @lizziechapman | 9 |
| @iifl | 9 |
| @finminindia | 8 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
4
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😭 | 3 | loudly_crying_face |
| 😡 | 2 | enraged_face |
| ❤️ | 1 | red_heart |
| 👏 | 1 | clapping_hands |
| 💃 | 1 | woman_dancing |
| 😍 | 1 | smiling_face_with_heart-eyes |
| 🤕 | 1 | face_with_head-bandage |
| 💸 | 1 | money_with_wings |
| 🤮 | 1 | face_vomiting |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 9 |
| People & Body | 2 |
| Objects | 1 |