Tweets Analysis - Keyword: @Zendesk
Overview
Total number of tweets analysed
207
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-31
Tweets covering
9 days
Average age of authors' accounts
9 years
Types of Tweets
Number of Retweets
38
Percentage of total tweets
18%
Number of Original tweets
130
Percentage of total tweets
62%
Number of tweets that contain Mentions
207
Percentage of total tweets
100%
Number of tweets that were Replies
37
Percentage of total tweets
17%
Number of tweets that were Quotes
3
Percentage of total tweets
1%
Number of tweets that contain Hashtags
102
Percentage of total tweets
49%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter Web App | 66 |
| Smarp. | 44 |
| Twitter for iPhone | 26 |
| Twitter for Android | 13 |
| Buffer | 8 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| exame | exame | O melhor investimento do seu tempo | 2,914,307 |
| mkdirecto | MarketingDirecto.com | El medio especializado en marketing y publicidad mรกs elegido por los anunciantes en Espaรฑa segรบn @SCOPEN_es Todos nuestros eventos en @mkdirectoevents | 410,589 |
| EvanKirstel | ๐บ๐ฆEvan Kirstel #B2B #TechFluencer | Tech influencer, contentcreator/Industry Expert w/550K Social followers focused on Enterprise ๐ป Cloud โ๏ธ5G ๐กAI ๐คTelecom โ๏ธ CX ๐ Cyber https://t.co/OtwbCuhoMX | 342,948 |
| DutchBros | Dutch Bros Coffee | Welcome back bestie - White Chocolate Lavender is here! ๐ | 201,005 |
| PaulDereume | ฯฮฑฯ ส ๐ | ๎จ#๐ฝ๐ก๐๐๐ ๐๐๐ซ๐๐จ๐๐๐ฉ๐ฉ๐๐ง๐ ๎จ#๐๐ช๐ข๐๐ฃ๐๐๐๐๐ฉ๐จ ๎จ#๐๐๐จ๐๐จ๐ฉ๐๐ฃ๐๐ ๎จ#๐๐๐ญ๐๐AF ๎จ#๐พ๐๐ฃ๐๐ข๐ ๎จ#๐๐ช๐จ๐๐ ๎จ#๐ผ๐ง๐ฉ๐จ | 118,498 |
| PhoneHouse_Es | Phone House Espaรฑa | ๐๐ผ Entra al hogar de la tecnologรญa ๐ฒ Smartphones, fibra, energรญa y mucho mรกs ๐ฅ Si necesitas ayuda como cliente, te atendemos en @PH_teatiende ๐ | 85,758 |
| ZohoCRM | Zoho CRM | Businesses trust @Zoho #CRM to build everlasting customer relationships. Get the best #CRMexp from the #WorldsFavCRM. @zohocares for support. | 79,744 |
| saastr | SaaStr | #BlackLivesMatter. Worldโs ๐ largest community for B2B founders, execs & VCs. โก๏ธhttps://t.co/NfsL3Ji9Ro. Learn to scale faster at โถ๏ธhttps://t.co/waF8ZjouNq | 63,851 |
| dhinchcliffe | Dion Hinchcliffe | Thinker, strategist, enterprise architect, keynote speaker, analyst, book author, futurist on IT, #cloud, #digitalworkplace, #Web3, #cio. @Constellationr @ZDNet | 57,977 |
| EconomistEvents | Economist Impact events | The official account for Economist Impact Events. Follow us for the latest events news plus business critical insights and opinions. | 37,032 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| EvanKirstel | ๐บ๐ฆEvan Kirstel #B2B #TechFluencer | Tech influencer, contentcreator/Industry Expert w/550K Social followers focused on Enterprise ๐ป Cloud โ๏ธ5G ๐กAI ๐คTelecom โ๏ธ CX ๐ Cyber https://t.co/OtwbCuhoMX | 310,707 |
| PaulDereume | ฯฮฑฯ ส ๐ | ๎จ#๐ฝ๐ก๐๐๐ ๐๐๐ซ๐๐จ๐๐๐ฉ๐ฉ๐๐ง๐ ๎จ#๐๐ช๐ข๐๐ฃ๐๐๐๐๐ฉ๐จ ๎จ#๐๐๐จ๐๐จ๐ฉ๐๐ฃ๐๐ ๎จ#๐๐๐ญ๐๐AF ๎จ#๐พ๐๐ฃ๐๐ข๐ ๎จ#๐๐ช๐จ๐๐ ๎จ#๐ผ๐ง๐ฉ๐จ | 125,334 |
| Gloriabesos | Gloria ๐ธ๐ธ๐ธ๐บ๐ธ | BIDEN is my President!๐บ๐ธ๐๐๐ #Resistance #FBR #ClimateChangeIsReal | 34,561 |
| Passion_4Tech | Passion 4 Tech | We share our passion, every day 24/7. #Technology #Innovation #Strategy #BusinessTransformation. Insights, data, articles, infographics and more. | 24,437 |
| dan__brummitt | DANIEL BRUMMITT | DISRUPTIVE FINE #ART ๐ค #DanielBrummitt #Artist #Artworks #Blog #News #Shop #Prints #Merchandise #LimitedEdition #Collectors https://t.co/oYRFcldSBK | 20,829 |
| CMDR_Paylor | โCDR Paylor โ Insp - BlueBird app junk mail | Patriotism is supporting your country, not a person or group. Defend Freedom - commentary ๐ณ๏ธโ๐ Ally ๐ซ lists. RT ๐ซ endorsement. | 19,364 |
| letat_lechat | THEE(((L'EtatC'estMoi))) | Feminist. Liberal. Voter.| Don't agonize, ORGANIZE-Flo Kennedy #ResistInsistPersistEnlist|Our human rights & nothing less. #ProChoice #DemCast #BidenHarris #BLM | 17,990 |
| jesus_hoyos | Jesรบs Hoyos #cx2advisory #martech #crm #cx #solvis | Boricua. CRM Consultant, Speaker & Analyst. Go to https://t.co/rB2BpFp1HY for consulting services, https://t.co/c1QYM4rQGk for analyst services. | 17,858 |
| debbie156 | debbie156-MeidasMighty โ๏ธโ๏ธโฎ๏ธ | NO LISTS. Trust-once you break it, itโs nearly impossible to regain it. Married to a Vet! #TeamJustice #MeidasMighty #StandWithUkraine๐บ๐ฆ | 12,631 |
| TheRyanRobinson | Ryan Robinson | Head of Content at @Close, blogger, #AI content ๐ ๏ธ @Right_Blogger. Contributor @Forbes @Entrepreneur @FastCompany. 500k monthly readers at: https://t.co/iw8MJrTiNq | 10,614 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| ab3cerra | Regional Sales Manager Iberia & Italy at @zendesk . Doting husband & proud father. Tweets & opinions are my own. | 7 |
| wgporcelli1 | - | 7 |
| Z3nSky | This is a demo account | 7 |
| janethor74 | - | 5 |
| migrone | - | 5 |
| CarlosGonz2248 | - | 5 |
| AiThority | AiThority covers the Artificial Intelligence (AI), Machine Learning (ML), Blockchain, AR, VR, & SaaS verticals, through editorial insights, trends & benchmarks. | 4 |
| redk_uk | CX and CRM consulting firm. Experts in Digital Transformation. | 4 |
| diginomica | Insights for the digital enterprise | 3 |
| tomodesilva | Customer Success Leader @Zendesk ๐ฅ๐ฆพMy purpose is to make every day a little easier and a little better for employees and customers. ๐ฆ๐ฅ๐ณ๏ธโ๐๐ณ๏ธโโง๏ธ | 3 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1639313074023960576 | @philmandelbaum @Litter_Robot @PetSafe @freshdesk @helpscout @intercom @LiveAgent @Zendesk #ListenTo #CustomerFirst #customersatisfaction https://t.co/oYj5dhbMbw | 5 |
| 1641442623213961216 | El 77% de los directivos han obtenido un ROI positivo con sus inversiones en experiencias inmersivas, segรบn @Zendesk #customerexperience #BigData https://t.co/fHmtJR8Mqb | 3 |
| 1639362601829408768 | @philmandelbaum @Litter_Robot @PetSafe @freshdesk @helpscout @intercom @LiveAgent @Zendesk #BoycottWalgreens https://t.co/uUmhNxvotJ | 3 |
| 1640662368739794949 | ยฟCรณmo la IA y otras tecnologรญas pueden ayudar al sector retail? ๐ค โก๏ธ @leroymerlin_es, @PhoneHouse_Es y @GeneralOptica y @Zendesk charlan sobre cรณmo ha cambiado la atenciรณn del cliente en la era digital ๐ฒ y la omnicanalidad. #Retailforum2023 https://t.co/Cn57mXNmTX | 3 |
| 1640615808593195008 | Consumers want generative AI to improve customer service interactions, but not replace human agents. Via @Zendesk https://t.co/r6fcvrH3HJ | 2 |
| 1641463799180849153 | From AI and the Metaverse to sustainability and social responsibility, @prelini from @Zendesk noted that the main takeaway from #NFR2023 is that customer experience is king. Click through to read more about the five key observations from this year's show. https://t.co/vUS9YHoLBF https://t.co/PsCJmajRYV | 2 |
| 1639435294326833152 | @philmandelbaum @Litter_Robot @PetSafe @freshdesk @helpscout @intercom @LiveAgent @Zendesk There was a time when corps appreciated customers and our hard-earned $$. Now, itโs often about paying more and getting less, while being treated like weโre a bother for expecting to get what we pay for Corps need to be reminded that without customers, they are and have nothing! | 2 |
| 1641617576144031744 | Heard on the Street โ 3/30/2023 https://t.co/gXg9JOF9cy @timely_care @clearmlapp @boost_ai_ @differentialvc @UlAnatolii @augurysys @Zendesk @FreshworksInc @dataiku @yellowdotai @Appnovation @sinequa #BigData #DataScience #MachineLearning #AI | 2 |
| 1640615676518776832 | Thousands of @Zendesk employees in fully flexible roles choose to work from home, a Zendesk workspace, or somewhere elseโbecause we know great work happens anywhere. ๐ ๐ข ๐๏ธ Join the team: https://t.co/r5xNsNemrO #LifeAtZendesk https://t.co/pl3vOmAlD2 | 2 |
| 1639178870170714115 | The @Zendesk Developer User Group is launching! Join other Zendesk developers as they meet for the first time on 3/31 and help shape the future of this chapter. #Zendesk #UserGroups https://t.co/MdUBolD8pH | 2 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1640585255038996482 | Thrilled to announce that we're forging new alliances to bring even more value to our portfolio companies! We can't wait to see what the future holds for these exciting partnerships. ๐๐ป @amplificaC @Zendesk @daluscapital @DILAcapital @NewtopiaVC @WollefVC @cartainc https://t.co/BkhqgQKCdC | 15 |
| 1640723252442984450 | Some things are just better together ๐ Like our new partnerships with Shyft, @Zendesk, and @pleo ๐ค Grow faster and more cost-effectively with special discounts ๐ Find your perfect pairing on our partner marketplace. ๐ https://t.co/MHW4DfciWb https://t.co/J8VS6mnL7r | 9 |
| 1639313074023960576 | @philmandelbaum @Litter_Robot @PetSafe @freshdesk @helpscout @intercom @LiveAgent @Zendesk #ListenTo #CustomerFirst #customersatisfaction https://t.co/oYj5dhbMbw | 9 |
| 1640729959085010944 | .@gaetano_nyc's best sales engagement software, ranked 1) @outreach_io 2) @intercom 3) @Drift 4) @pipedrive 5) @mailshakeapp 6) @chilipiper 7) @HubSpot Sales Hub 8) @ZohoSalesIQ 9) @Zendesk Sell 10) @VanillaSoft 11) @Mixmax 12) @close | 7 |
| 1638800015715078150 | ๐ SaaSHub Experts Top 5 products of Mar 23, 2023 1. @calendly 2. @zendesk 3. @simpleHQ 4. @bolddesk 5. @pagesharedev Pls RT ๐. All details and the rest of the nominations: https://t.co/ViM5p6xVPa | 6 |
| 1641026749978009601 | Discover how businesses can enhance their operational efficiency and customer experience by leveraging the capabilities of conversational AI with ChatGPT. Read more here: https://t.co/IA6WpXStaU @OpenAI @salesforce @IBM @Zendesk @freshdesk @_DigitalIndia @GoI_MeitY | 4 |
| 1641442623213961216 | El 77% de los directivos han obtenido un ROI positivo con sus inversiones en experiencias inmersivas, segรบn @Zendesk #customerexperience #BigData https://t.co/fHmtJR8Mqb | 4 |
| 1640407264250175489 | Calling all early-stage founders: Weโre hosting a pitch deck teardown with @Zendesk, our very own Chief Strategy Officer @Alevy1511, and a few VCs on March 29th at 12pm PST. We'd โค๏ธ to see you there! Apply to get your deck reviewed: https://t.co/O05fBDew3Lโฆ https://t.co/VRFw0tlHQt https://t.co/k74hIMUwdT | 4 |
| 1640172987792998401 | This strategic collaboration agreement with @Zendesk allows companies to personalize experiences using data, taking customer experiences to the next level and helping businesses automate and scale their customer service operations on the cloud. https://t.co/chQRhlp5aoโฆ https://t.co/IRTb961m4X | 4 |
| 1639424201474953216 | @martha_creates @mcspocky @Litter_Robot @PetSafe @freshdesk @helpscout @intercom @LiveAgent @Zendesk looks like @UPS and @ATT need CX lessons, too | 4 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #zendesk | 18 |
| #usergroups | 10 |
| #customerservice | 8 |
| #cx | 7 |
| #lifeatzendesk | 7 |
| #machinelearning | 6 |
| #customersupport | 6 |
| #ai | 5 |
| #marketing | 5 |
| #womenshistorymonth2023 | 4 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @zendesk | 208 |
| @intercom | 20 |
| @freshdesk | 16 |
| @liveagent | 16 |
| @litter_robot | 15 |
| @petsafe | 15 |
| @helpscout | 15 |
| @philmandelbaum | 14 |
| @awscloud | 13 |
| @z3nsky | 7 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
64
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ๐ | 9 | ledger |
| ๐ | 9 | eyes |
| ๐ค | 9 | handshake |
| ๐ | 7 | house |
| ๐ข | 7 | office_building |
| ๐๏ธ | 7 | desert_island |
| ๐ค | 5 | robot |
| ๐ฅณ | 5 | partying_face |
| ๐ | 5 | rocket |
| ๐ซ | 4 | dizzy |
Emojis groups
| Emoji Group | Count |
|---|---|
| Travel & Places | 34 |
| People & Body | 31 |
| Objects | 28 |
| Smileys & Emotion | 26 |
| Symbols | 7 |
| Activities | 6 |
| Food & Drink | 1 |