Tweets Analysis - Keyword: @yennikwok
Overview
Total number of tweets analysed
7
Earliest tweet was on
2023-03-14
Latest tweet was on
2023-03-23
Tweets covering
8 days
Average age of authors' accounts
12 years
Summarization
The tweets discuss the issue of using proper titles and names when addressing people from different cultures. One person felt uncomfortable when their British boss called his Indonesian mother-in-law by her first name. Another tweet thanked someone for sharing an article on the topic. There was also a tweet directed at Cathay Pacific, questioning why they never replied to a previous message, and a response suggesting to send a direct message for further assistance.
Topic Modeling
- Politeness and cultural differences
- Sharing and spreading information
- Customer service and communication
- Issues with addressing people by their first names
- Request for further assistance
Emotional Analysis
The emotions expressed in these tweets include amusement, discomfort, gratitude, and frustration. The first tweet expresses amusement and discomfort over a cultural difference. The second tweet expresses gratitude for a shared article. The third tweet expresses frustration towards a company for not responding to the user, while the fourth tweet offers assistance to address any issues through a direct message.
Trend Analysis
- Complaint or discomfort regarding etiquette and cultural norms when addressing people with different status or relationships
- Sharing and commenting on articles related to a certain topic
- Interacting with or attempting to interact with customer service accounts on social media
- Mentioning and addressing specific individuals in the tweets
- Offering assistance or requesting further assistance
Types of Tweets
Number of Retweets
3
Percentage of total tweets
42%
Number of Original tweets
0
Percentage of total tweets
0%
Number of tweets that contain Mentions
7
Percentage of total tweets
100%
Number of tweets that were Replies
4
Percentage of total tweets
57%
Number of tweets that were Quotes
2
Percentage of total tweets
28%
Number of tweets that contain Hashtags
0
Percentage of total tweets
0%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 3 |
| Twitter for iPad | 1 |
| Twitter for Android | 1 |
| Cathay Pacific LiveChat | 1 |
| Lagopus | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| cathaypacific | Cathay Pacific | Welcome to the #cathaypacific Twitter page. We want to help you #MoveBeyond – whether it’s discovering what’s next from our updates, or moving forward in life. | 558,798 |
| hkdemonow | HKDemoNow | Multilingual updates on Hong Kong's ongoing democratic movements. We want our voices to be heard. 「我哋真係好撚鍾意香港」 Twilog: http://t.co/YicKaWNKTX | 21,854 |
| SallyRMelb | SRPasses it on | gender dialogues,violence against women,diversity,pets, music,art,news, veer left, RT stuff of interest, thrilled by Twitter-wit,courage & the unexpected | 7,497 |
| _julianschiavo | Julian Schiavo | 19, student dev | cs @ uiuc | open to intern ‘23 | prev. inturio, @silentmodehq | Apple WWDC Scholar 2021/19/18 | 🇮🇹🇭🇰 | @julianschiavo@mastodon.social | 2,143 |
| EricssenWen | Ericssen | *Elections Research Analyst @Meta *Singapore Correspondent @kompascom *Leader of Indonesian Diaspora in Singapore @fkmissingapura | 1,841 |
| bladestromm | kenji | Architect/BIM Specialist | Reading 📖 Gardening 🪴 Animal 🐈 | 🇮🇩 | Proudly Support 🇵🇸 | 471 |
| nggilanime | ꦫꦶꦱ꧀ꦏ | seeking a tomorrow where those words ring true | 192 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| SallyRMelb | SRPasses it on | gender dialogues,violence against women,diversity,pets, music,art,news, veer left, RT stuff of interest, thrilled by Twitter-wit,courage & the unexpected | 7,978 |
| hkdemonow | HKDemoNow | Multilingual updates on Hong Kong's ongoing democratic movements. We want our voices to be heard. 「我哋真係好撚鍾意香港」 Twilog: http://t.co/YicKaWNKTX | 5,530 |
| cathaypacific | Cathay Pacific | Welcome to the #cathaypacific Twitter page. We want to help you #MoveBeyond – whether it’s discovering what’s next from our updates, or moving forward in life. | 2,694 |
| _julianschiavo | Julian Schiavo | 19, student dev | cs @ uiuc | open to intern ‘23 | prev. inturio, @silentmodehq | Apple WWDC Scholar 2021/19/18 | 🇮🇹🇭🇰 | @julianschiavo@mastodon.social | 1,043 |
| bladestromm | kenji | Architect/BIM Specialist | Reading 📖 Gardening 🪴 Animal 🐈 | 🇮🇩 | Proudly Support 🇵🇸 | 1,009 |
| EricssenWen | Ericssen | *Elections Research Analyst @Meta *Singapore Correspondent @kompascom *Leader of Indonesian Diaspora in Singapore @fkmissingapura | 347 |
| nggilanime | ꦫꦶꦱ꧀ꦏ | seeking a tomorrow where those words ring true | 190 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| EricssenWen | *Elections Research Analyst @Meta *Singapore Correspondent @kompascom *Leader of Indonesian Diaspora in Singapore @fkmissingapura | 1 |
| SallyRMelb | gender dialogues,violence against women,diversity,pets, music,art,news, veer left, RT stuff of interest, thrilled by Twitter-wit,courage & the unexpected | 1 |
| _julianschiavo | 19, student dev | cs @ uiuc | open to intern ‘23 | prev. inturio, @silentmodehq | Apple WWDC Scholar 2021/19/18 | 🇮🇹🇭🇰 | @julianschiavo@mastodon.social | 1 |
| bladestromm | Architect/BIM Specialist | Reading 📖 Gardening 🪴 Animal 🐈 | 🇮🇩 | Proudly Support 🇵🇸 | 1 |
| cathaypacific | Welcome to the #cathaypacific Twitter page. We want to help you #MoveBeyond – whether it’s discovering what’s next from our updates, or moving forward in life. | 1 |
| hkdemonow | Multilingual updates on Hong Kong's ongoing democratic movements. We want our voices to be heard. 「我哋真係好撚鍾意香港」 Twilog: http://t.co/YicKaWNKTX | 1 |
| nggilanime | seeking a tomorrow where those words ring true | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1638361457921519619 | @maxwalden_ @yennikwok It’s about politeness 😂. I often saw my boss (he is a briton) talked to his mother in law (an Indonesian) and always call her by her first name. Cant help to feel uncomfortable. It’s just wrong on so many levels 😂😭 | 0 |
| 1637802395873996801 | @yennikwok @theasianfmnst Thanks Yenni, saw original article, Will Rt above. | 0 |
| 1636221640039178242 | @cathaypacific @kjoules @yennikwok @hkairport Hi! Sorry to jump in. Why do you never reply to me? https://t.co/OERGwzQzKw | 0 |
| 1636197630844731392 | @kjoules @yennikwok @hkairport Hi, Yenni Kwok. Do you mind sending us direct message if need any further assistance. | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1638361457921519619 | @maxwalden_ @yennikwok It’s about politeness 😂. I often saw my boss (he is a briton) talked to his mother in law (an Indonesian) and always call her by her first name. Cant help to feel uncomfortable. It’s just wrong on so many levels 😂😭 | 1 |
| 1637802395873996801 | @yennikwok @theasianfmnst Thanks Yenni, saw original article, Will Rt above. | 1 |
| 1636221640039178242 | @cathaypacific @kjoules @yennikwok @hkairport Hi! Sorry to jump in. Why do you never reply to me? https://t.co/OERGwzQzKw | 0 |
| 1636197630844731392 | @kjoules @yennikwok @hkairport Hi, Yenni Kwok. Do you mind sending us direct message if need any further assistance. | 0 |
Top 3 Languages Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @yennikwok | 7 |
| @kjoules | 2 |
| @hkairport | 2 |
| @maxwalden_ | 1 |
| @theasianfmnst | 1 |
| @maxlaneonline | 1 |
| @cathaypacific | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
57
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😂 | 2 | face_with_tears_of_joy |
| 🙃 | 1 | upside-down_face |
| 😭 | 1 | loudly_crying_face |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 4 |