Tweets Analysis - Keyword: @VodafoneUK
Overview
Total number of tweets analysed
2,228
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-31
Tweets covering
8 days
Average age of authors' accounts
9 years
Summarization
Customers express frustration with VodafoneUK over issues with mobile phone number porting and poor customer service. However, the company has announced the arrival of 5G on the Northern Line and partnerships with Twitch and the Women's Six Nations. VodafoneUK's Her Story series is streaming, and the company recently sponsored a live show in Cardiff. The company is also facing criticism for upcoming price increases.
Topic Modeling
- Mobile phone provider issues with Vodafone UK
- Celebrating women in sports and women's six nations
- Streamed media and podcast partnerships with Vodafone UK
- Expansion of 5G coverage in public transportation
- Customer service and cost concerns with Vodafone UK
Emotional Analysis
The tweets express a range of emotions, including frustration and anger directed towards VodafoneUK for poor customer service, specifically related to issues with mobile phone numbers and accounts. However, there are also positive emotions expressed towards VodafoneUK, such as gratitude for opportunities and partnerships, and excitement for new services and events. Additionally, there are neutral emotions expressed, such as updates on account information, game previews, and information on upcoming events.
Trend Analysis
- Issues with @VodafoneUK mobile service, including poor customer service and long delays in resolving issues
- Celebration and recognition of women in various fields, including sports and technology (through the #HerStory and #EiHanesHi hashtags)
- Promotion of @VodafoneUK products and services, such as 5G network and sponsorships/partnerships with sports events and teams
- Discussion and promotion of rugby events, specifically the Women's Six Nations and related podcasts/shows (in partnership with @VodafoneUK)
- General discussions about mobile phone plans and costs, often referencing @VodafoneUK specifically
Types of Tweets
Number of Retweets
107
Percentage of total tweets
4%
Number of Original tweets
785
Percentage of total tweets
35%
Number of tweets that contain Mentions
2,228
Percentage of total tweets
100%
Number of tweets that were Replies
1,315
Percentage of total tweets
59%
Number of tweets that were Quotes
43
Percentage of total tweets
1%
Number of tweets that contain Hashtags
347
Percentage of total tweets
15%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 955 |
| Twitter for Android | 764 |
| Twitter Web App | 421 |
| Twitter for iPad | 34 |
| TweetDeck | 12 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| WelshRugbyUnion | Welsh Rugby Union ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ | Undeb Rygbi Cymru ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ #WelshRugby | 533,239 |
| MTNGhana | MTN Ghana | Official Twitter account for @MTNGhana. Follow for updates, promos & competitions. For Customer enquiries & assistance, kindly @AskMTNGhana | 443,904 |
| ThreeUK | Three UK | Three. Life Needs a Big Network ๐ฑ Customer support: @ThreeUKsupport Talk to our online experts at Three Store Now; 9am - 8pm Mon - Sat 9am - 6pm Sun | 197,759 |
| Sophie_Parkerxx | Sophie Parker | Full time PJ wearer & cake eater.. Part time naked exhibitionist.. | 124,876 |
| prweekuknews | PRWeek UK | The leading source of information on the UK #PR & #comms sector. Subscribe: https://t.co/qhT1tw2K8M. Jobs: @prweekjobs | 72,844 |
| Elmakapelma | Elma Smit | Presenter-Producer @wearewhispertv / @worldrugby & @goodscazrugby ๐ Also @lionsseries @ICC @ISU_Figure ๐ปCatlady ๐๏ธLoves a chat โณ๏ธBad golfer๐ซถ@Feenix_org | 61,807 |
| tastapod | Daniel Terhorst-North @tastapod@mastodon.social | Started BDD, caused Cucumber. Optimizes orgs, teams, code. Coach, mentor, geek, mischief-maker. Christian, infrequent blogger. WWGH | 44,102 |
| BangorUni | Bangor University | Bangor University - #ExperienceMagical Online 9am-5pm, Monday-Friday ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Cymraeg @PrifysgolBangor | 42,168 |
| missmayawolff | Maya Wolff | ๐ต๐๐๐๐๐ ๐ป๐๐ถ๐๐๐ https://t.co/aWdVoZQUlh ๐ผ๐คSinger, Dance Music Vocalist ๐ผ@wolffrecordings MNGMT- James@mayawolff.com | 41,098 |
| techUK | techUK | Tech trade association championing tech's role in preparing and empowering the UK for what comes next in partnership with sister company @techskillsorg. | 40,449 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| missmayawolff | Maya Wolff | ๐ต๐๐๐๐๐ ๐ป๐๐ถ๐๐๐ https://t.co/aWdVoZQUlh ๐ผ๐คSinger, Dance Music Vocalist ๐ผ@wolffrecordings MNGMT- James@mayawolff.com | 24,708 |
| LarsenDisney | FreeByTheSea ๐ | Protect the innocence of youth. Protect our borders, history & culture. But NEVER lock us in our homes or neighbourhoods to protect us! | 15,181 |
| D120k | ๐๐ข๐ค๐ โด๏ฝก | โจ professional account โจ NFC championship ๐ Liverpool FC ุชุฑููุฉ โค๏ธ ู ู ุตูุงุญ ๐ฅ ุงูุงููู ๐ | 12,866 |
| LondonBirdLucy | ๐ฅ London Zelazowski ๐ฅ ๐ถ | My family are my World ๐, my sons and my Lurcher Loki. I work in finance and love my job, I'm studying the AAT ๐งฎ | 10,219 |
| julesserkin | jules serkin | #Radio presenter @scoffquaff Xmas special show #BBC #PR #health #hospitality director @NewMarketsMedia Listen: https://t.co/3DXO3weePd | 9,551 |
| D_D_4 | D โ | ูุฐุง ุงูุญุณุงุจ ุบูุฑ ู ุฎุตุต ูุชูุงุตู ู ุน ุงูุญููุงูุงุช ๐๐๐ฅบ #Lovetwitter | 9,434 |
| KarenJukes2 | Cranberry Pointy Toes Kazi54 ๐ธ๐ง๐ป๐ | ๐๐ป Old school vegetarian !The Brummie Karen ๐! Free speech! May think Im a leftie but far from it ๐ ..Humour is โค NO DMs | 9,209 |
| No2ofTheBLB | BloodyLoveLeh | Shrink, Emergency Psychiatry, 100% Blade, Child Abuse Survivor only remaining Scar "Dyslexia", Shite Golfer, No 2 in the BloodyLoveLeh Brotherhood ๐๐ | 8,838 |
| ItsJamesPowers | James Powers | . | 8,539 |
| ABAonline | Anti-Bullying Alliance #AntiBullyingWeek | We are #UnitedAgainstBullying. We coordinate Anti-Bullying Week + Odd Socks Day in England & Wales. Become a member/support us today. Part of @ncbtweets family. | 8,424 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| Lisa_Williams5 | - | 22 |
| TheBearBoo | Pug Queen ๐| @Twitch Partner ๐ @thepugclub Founder ๐ | Team @TeamGlitchCo & Team @WATCHUSgg ๐ Loud | Idiot Gamer | Artist | She/Herโจ bearboottv@gmail.com | 19 |
| GoodScazRugby | ๐ Scaz, Elma and new co-host Mo are back for Season 3 of the most exciting womenโs rugby podcast in partnership with @vodafoneuk | 14 |
| RichardHearneUK | ๐ณ๏ธโ๐๐ด๐ปโโ๏ธ Founder, @PrideOutUK ๐ช๐บ๐ฌ๐ง ๐บ๐ฆ he/him | 13 |
| stowtom2010 | Either travelling the world or watching Bristol Rovers. | 12 |
| lochvue | Proud separatist ๐ฆ Saor Alba gu brร th. ๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ | 12 |
| misshewardine | โ Thirty-Something. โ Knackered โ Wife to Be โ | 11 |
| ChunLee79 | - | 11 |
| PaulMort12 | - | 11 |
| WestBletchley | Midget Banging, Lady Boy Rasslin, Spurs Supportinโ, Left Winged, LGBTQ defending, Muddafunkin' Certified G rated Feminist | 10 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1638629494146596864 | ๐๏ธ Gwyliwch Nawr! Her Story: Connected by @vodafoneuk ๐ค ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ The first episode of this chapter is available to watch now #HerStory | #EiHanesHi | 18 |
| 1640304595149766656 | ๐จWIN ๐จ Weโve teamed up with @vodafoneuk, courtesy of their partnership with Welsh Rugby, to provide one lucky winner the chance to lead out the team in this yearโs TikTok Womenโs Six Nations. To enter: 1๏ธโฃ Like & Retweet this post 2๏ธโฃ Follow @goodscazrugby & @VodafoneUK https://t.co/BOMeFdJsEi | 12 |
| 1639764246299832326 | Just giving everyone the heads up. Due to @VodafoneUK & their disgrace of customer service & number porting. I won't be in anyone's streams due to me being logged out of my Twitch account & unable to receive texts to get back in. 13 days without a phone number. | 12 |
| 1641138400861224971 | Angerdd. Emosiwn ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Her Story continues ๐ฅ https://t.co/ewq7ANMiCU Episode 2 of Her Story: Connected by @vodafoneuk is now streaming ๐ #EiHanesHi | #HerStory https://t.co/Qtvd86e6Gy | 11 |
| 1638936505564397571 | Great news: 5G from @VodafoneUK arrives on Northern Line ๐ step by step weโll see more and more in-tunnel connectivity over the coming year https://t.co/8xLLNBBksX | 9 |
| 1640672514534776834 | Llongyfarchiadau ๐ This weekโs @VodafoneUK MVP is Gwenllian Pyrs ๐ #HerStory | #EiHanesHi https://t.co/nWlUR9oGN0 | 8 |
| 1640392178663866368 | We've picked out our stand-out performers from Round one of the Women's Six Nations together with our friends at @vodafoneuk! ๐คฉ Do you agree with our picks? #FeelTheConnection #WomensSixNations https://t.co/kpdKBYcvx8 | 8 |
| 1640639865439285248 | ๐ฃ The #NationalDatabank, created with @VMO2News and supported by @VodafoneUK and @ThreeUK is now supporting 1,000 National Databank Hubs across the UK. The databank is tackling digital exclusion by giving free data to people who need it. Read more ๐ | 8 |
| 1641740021165170696 | I took out a 2 year contract with @VodafoneUK in January. Not worth the paper itโs written on. Unimpressed ๐ https://t.co/3lGci5Wi3Y | 7 |
| 1640632316983906307 | ๐ฃ The #NationalDatabank, created with @VMO2News and supported by @VodafoneUK and @ThreeUK, is now operating in 1,000 locations across the UK. The databank gives free SIMS and mobile data to people in need. Read about this fantastic milestone ๐ | 6 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1640672514534776834 | Llongyfarchiadau ๐ This weekโs @VodafoneUK MVP is Gwenllian Pyrs ๐ #HerStory | #EiHanesHi https://t.co/nWlUR9oGN0 | 97 |
| 1640656153909633024 | Thank you to @Twitch for sorting out my account! Less than 12 hours to sort out! โค๏ธ Unlike @VodafoneUK which btw we are on the 16th day of not having a mobile phone number. | 60 |
| 1638629494146596864 | ๐๏ธ Gwyliwch Nawr! Her Story: Connected by @vodafoneuk ๐ค ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ The first episode of this chapter is available to watch now #HerStory | #EiHanesHi | 57 |
| 1638936505564397571 | Great news: 5G from @VodafoneUK arrives on Northern Line ๐ step by step weโll see more and more in-tunnel connectivity over the coming year https://t.co/8xLLNBBksX | 48 |
| 1640392178663866368 | We've picked out our stand-out performers from Round one of the Women's Six Nations together with our friends at @vodafoneuk! ๐คฉ Do you agree with our picks? #FeelTheConnection #WomensSixNations https://t.co/kpdKBYcvx8 | 44 |
| 1639764246299832326 | Just giving everyone the heads up. Due to @VodafoneUK & their disgrace of customer service & number porting. I won't be in anyone's streams due to me being logged out of my Twitch account & unable to receive texts to get back in. 13 days without a phone number. | 41 |
| 1641740021165170696 | I took out a 2 year contract with @VodafoneUK in January. Not worth the paper itโs written on. Unimpressed ๐ https://t.co/3lGci5Wi3Y | 40 |
| 1641138400861224971 | Angerdd. Emosiwn ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Her Story continues ๐ฅ https://t.co/ewq7ANMiCU Episode 2 of Her Story: Connected by @vodafoneuk is now streaming ๐ #EiHanesHi | #HerStory https://t.co/Qtvd86e6Gy | 37 |
| 1639688803743940610 | Thank you @KiraPhilpott @JoeDaviesWRU for the opportunity to attend today's pre match events with @VodafoneUK & @GoodScazRugby A fantastic morning @GoodScazRugby with @Alishabutchers1 @donrose269 & tickets for @WelshRugbyUnion outstanding opening fixture @Womens6Nations ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ https://t.co/W0upiRXTa2 | 31 |
| 1640059702649159681 | In a game where cuts and bruises are commonplace, is there too much stigma around period blood? ๐ฉธ Hear the full debate in our comprehensive Six Nations Preview Episode! ๐ ๐ Search Good Bad Rugby on streaming platforms to listen now! In partnership with @vodafoneuk https://t.co/Crkklf8lUf | 28 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #vodafonetreats | 85 |
| #nationalpuppyday | 61 |
| #vodafone | 39 |
| #verymerewards | 26 |
| #feeltheconnection | 13 |
| #poorcustomerservice | 13 |
| #rugby | 12 |
| #womenssixnations | 11 |
| #stayaway | 10 |
| #herstory | 8 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @vodafoneuk | 2279 |
| @goodscazrugby | 48 |
| @justeatuk | 47 |
| @ofcom | 40 |
| @thebearboo | 31 |
| @larsendisney | 30 |
| @o2 | 26 |
| @cityfibre | 26 |
| @ee | 25 |
| @martinslewis | 20 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
36
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ๐ถ | 44 | dog_face |
| ๐ | 41 | face_with_tears_of_joy |
| โค๏ธ | 37 | red_heart |
| ๐คฃ | 33 | rolling_on_the_floor_laughing |
| ๐ฅฐ | 24 | smiling_face_with_hearts |
| ๐คฌ | 23 | face_with_symbols_on_mouth |
| ๐ | 16 | thumbs_up |
| ๐ | 16 | clapping_hands |
| ๐ | 16 | smiling_face_with_heart-eyes |
| ๐ | 16 | pizza |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 403 |
| People & Body | 134 |
| Animals & Nature | 69 |
| Objects | 50 |
| Activities | 48 |
| Travel & Places | 33 |
| Food & Drink | 24 |
| Flags | 23 |
| Symbols | 23 |