Tweets Analysis - Keyword: @virginactiveSA
Overview
Total number of tweets analysed
247
Earliest tweet was on
2023-03-21
Latest tweet was on
2023-03-30
Tweets covering
9 days
Average age of authors' accounts
9 years
Summarization
The tweets cover a range of topics, including complaints about poor customer service and accounting processes at Virgin Active SA, praise for personal trainers and workouts at the gym, criticism of Nigerian elections, and discussions about buying and selling cars. There are also some sarcastic and off-topic tweets.
Topic Modeling
- Issues with customer service and accounts department at Virgin Active SA
- Thank yous and appreciation for positive experiences at Virgin Active SA
- Concerns and commentary on Nigerian elections
- Motivation and determination in fitness at Virgin Active SA
- Miscellaneous comments on car sales and gym equipment
Emotional Analysis
The tweets express a range of emotions including gratitude, frustration, anger, determination, and satisfaction. Some users thank the staff at Virgin Active SA for their services, while others express their frustration with the inefficiencies of the accounts and membership departments, and the lack of urgency and customer service. Some express their determination to achieve their fitness goals with the help of Virgin Active SA, while others criticize the company's maintenance and equipment. A few express anger and feeling disrespected and mislead.
Trend Analysis
- @virginactiveSA customer service issues
- Thanking @virginactiveSA and @ecr9495
- Detrimental experiences with @virginactiveSA accounts department
- Nigerian election being discussed
- Positive workout experiences and determination with @virginactiveSA
Types of Tweets
Number of Retweets
26
Percentage of total tweets
10%
Number of Original tweets
47
Percentage of total tweets
19%
Number of tweets that contain Mentions
247
Percentage of total tweets
100%
Number of tweets that were Replies
166
Percentage of total tweets
67%
Number of tweets that were Quotes
10
Percentage of total tweets
4%
Number of tweets that contain Hashtags
20
Percentage of total tweets
8%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 115 |
| Twitter for Android | 93 |
| Twitter Web App | 35 |
| Twitter for iPad | 2 |
| Hootsuite Inc. | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Thabomatsebe2 | Thabo Matsebe 🏳️🌈 | https://t.co/nyAqnfmiMp 🌟 DANCER @houseofthabo 🌟MODEL @blazemodels1 🌟AMBASSADOR @iprotein_sa | 78,813 |
| bozzie_t | Malume | oenophile | coffee amateur | energy economics | #runningwithtumisole | @kaizerchiefs | @chelseafc | 70,608 |
| MohauSam | Sam The Challenger | The Habits Guy🚧 | Author 📚 I Am On A Mission To Help 1 Million People Build Healthy Habits!🏋🏾 'One Small Step, Daily' #FetchYourBody #90DaysWithoutSugar | 60,953 |
| BwanaChris | Chris Swart | A wealth of experience in data analysis, GPS tracking, risk assessment, fraud detection, I bring a unique perspective to Twitter in account forensic diagnosis. | 53,692 |
| mtshivhase | Mbulaheni | I prefer to be an HONEST FAILURE than a CORRUPT SUCCESS. @CPUT, @WITSUNIVERSITY , @DUT_tweets & @theNWU alumni. @LFC and @lidodaduvha . | 15,517 |
| MrTrapnlos | MR LESIBA #TrapnLos #TheICON | 1 SAMUEL 7 VERSE 12 EBENEZER - INFANTRY SOLDIER Half marathon 1:25 Marathon 3:00 50km ultra marathon 3:52 400kmiconicchallenge2022 08 DAYS Comrade Runner 08:32 | 11,959 |
| GlarezH | G ‘ L A R E Z | - | 11,126 |
| BenMaluleke300 | Ben Maluleke🇿🇦🇿🇦 | 5km, 10km, 15km, 21,1km, 32km and 42, 2km PB..... Nedbank R C Social Runner #OwnRace #OwnPace💚💚💚 Electrical Engineering, Gemini and Orlando Pirates. | 9,757 |
| PlanetFitnessZA | Planet Fitness | We are here to help you reach your fitness goals, one rep at a time. 27 Years of keeping SA health - https://t.co/i5EOSfM0Ju | 9,748 |
| LuckyGordy | Khaya the Mayor of Durban | Every day is Motivational Monday if you’re a psycho who loves optimism and hates the weekend. I once rescued a shark and don’t sit next to me on a plane - 🐚 🔔 | 8,952 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| bozzie_t | Malume | oenophile | coffee amateur | energy economics | #runningwithtumisole | @kaizerchiefs | @chelseafc | 65,641 |
| BwanaChris | Chris Swart | A wealth of experience in data analysis, GPS tracking, risk assessment, fraud detection, I bring a unique perspective to Twitter in account forensic diagnosis. | 46,184 |
| MrTrapnlos | MR LESIBA #TrapnLos #TheICON | 1 SAMUEL 7 VERSE 12 EBENEZER - INFANTRY SOLDIER Half marathon 1:25 Marathon 3:00 50km ultra marathon 3:52 400kmiconicchallenge2022 08 DAYS Comrade Runner 08:32 | 12,920 |
| BenMaluleke300 | Ben Maluleke🇿🇦🇿🇦 | 5km, 10km, 15km, 21,1km, 32km and 42, 2km PB..... Nedbank R C Social Runner #OwnRace #OwnPace💚💚💚 Electrical Engineering, Gemini and Orlando Pirates. | 8,656 |
| Try_running | Enthusiastic Don | Humanitarian, Reader, Development enthusiast, Traveller, Social Runner,#Stop GBV. Retweets, not Endorsement. Do not respond to business DMs. | 7,382 |
| malukubabe | Ma'Gumbi | Mother,daughter,sister❤️ social runner #runningwithtumisole #fetchyourbody #90dayswithoutsugar | 5,543 |
| SA_Bhebe | El Señor Tumbale (Tu·mba·leh) | Brutal Frugalist (wanna be). 2019 Comrades finisher 11:54. Comrades 2022 down run back2back finisher 11:51. I tweet what I like, especially with typos. | 5,397 |
| Nisha360 | Nisha Varghese 🇿🇦 🇪🇭 | I'm a human being who lives to make a difference and inspire others to do the same. #MG200Young. Also PROUD Supersidekick to @ChangeAgentSA | 5,018 |
| lepzaaa | Lepzaa | AntiFragile | 5,005 |
| cazker1 | Cazanne'Z ♋ | I am a Mom, Receptionist and Baker! 3rd generation Duzi Brat!! Lol as requested Hooligan of Note, NO DM's Go through life with love courage and kindness. | 5,000 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| LuckyGordy | Every day is Motivational Monday if you’re a psycho who loves optimism and hates the weekend. I once rescued a shark and don’t sit next to me on a plane - 🐚 🔔 | 23 |
| Shawn80654585 | wild card and enjoy life | 11 |
| Tzoro1 | Deal Maker,Global Spirit, Social Dialoguer,CEO of TzoroIBC & TZoro Strategic Advisory,SANA Chair,Productivity SA Chair,Adjunct Associate Professor of Law@UWC | 11 |
| HillEchezona | Peter Obi for the President | 9 |
| CaThiii_M | ▪️Christian ▪️Tsonga Princess ▪️Health & Fitness Enthusiast ▪️Meal plans & exercise programmes: ➡️ cathymonyela@gmail.com | 8 |
| babawakho | Diplomatic immunity. | 6 |
| VendaVendor | 87655 | I sell Pre-Loved iPhones & Accessories | Really believe Africa can be a huge player in Tech | Code hearted {❤}👨🏾💻 | 5 |
| BwanaChris | A wealth of experience in data analysis, GPS tracking, risk assessment, fraud detection, I bring a unique perspective to Twitter in account forensic diagnosis. | 4 |
| AyandaMbatha4 | Public Speaker | Mr #VideoInterviewCompetition on LinkedIn with an International Published Case Study about Personal RESILIENCE 😊. | 4 |
| Ptouch7 | I'm all about Positive Energy Virgin Active Ambassador https://t.co/1wLySVRl1D | 4 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1640061456199692290 | @Omolua23 @MBuhari Nigerian police doing their job @POTUS @VP45 @UNPeacekeeping @cnni @BBCNews @UNHumanRights @USinNigeria @hrw @UNHumanRights @AJEnglish @AJENews @amnesty @amnestyusa @AmnestyUK @amnestypress @amNewYork @virginactiveSA 😥 | 5 |
| 1640324621533626368 | For 2 months I’ve been chasing @virginactiveSA because they couldn’t find a payment of mine. Supplied a bank letter twice proving I paid the money. Haven’t been allowed to enter the gym and today I get a “sincere apology” and told membership in good standing. 1/6th contract gone | 3 |
| 1638978371450204172 | Thank you @virginactiveSA X @ecr9495 🔥 https://t.co/bhwBJ1RxuI | 2 |
| 1638748775186300929 | Shifting gears so I can get on your level with @virginactiveSA #PositiveVibes #PTouch #VirginActiveSA #VirginActiveSA2023 #BeGreat #VirginActiveSA #PTouch #PostiveTouch #fit #workout #instafitness #motivation #bodybuilding #training #health #cyclinglife https://t.co/e44bMEkeCe | 2 |
| 1641053152374915074 | @SaharaReporters Nigerian 🇳🇬 election is credible, free and fair election @POTUS @VP45 @UNPeacekeeping @cnni @BBCNews @UNHumanRights @USinNigeria @hrw @UNHumanRights @AJEnglish @AJENews @amnesty @amnestyusa @AmnestyUK @amnestypress @amNewYork @virginactiveSA really? | 2 |
| 1638889957552193538 | Im so determined on getting the results I want and I’m doing my way. Thanks to @virginactiveSA . #Running #virginActivesa #PositiveVibes #PTouch #VirginActiveSA2023 #workout #motivation #bodybuilding #training #health #lifestyle #fitfam #sport #muscle #gymlife https://t.co/LINuQc3hgv | 2 |
| 1638474133930426368 | @omoelerinjare @JosephOnuorah @IkukuomaC @GRVlagos @emmanuel_otah @DocOmeiza @chymaker @akintollgate @AfamDeluxo @_daeze_ @_weyimi Nigerian free and fair election @POTUS @VP45 @UNPeacekeeping @cnni @BBCNews @UNHumanRights @USinNigeria @hrw @UNHumanRights @AJEnglish @AJENews @amnesty @amnestyusa @AmnestyUK @amnestypress @amNewYork @virginactiveSA 😥 | 1 |
| 1638810981899075584 | The latest on the “unequal treatment”by @virginactiveSA - a bench I was working on was taken because we have 3 and #Morningside needs another bench?🤷🏾♂️🤷🏾♂️@productivitysa @Zwiers @BobbyLungaLove @Nu_Edison …crazy stuff!! And yet we are a much bigger gym… https://t.co/TfwNfsvzvv | 1 |
| 1638860438040621056 | @AdvoBarryRoux Is @richardbranson still a shareholder? @virginactiveSA @Virgin what does your sustainability commitments say about transformation and representativity? Are you really committed to transformation & inclusivity? #ThaboBester #Virgin #ShutdownSA #effpresser #Ozil | 1 |
| 1640371565501067265 | After our sessions, I can literally feel the rush. Thank you for holding me accountable and making sure I get maximum results in minimal time at the gym, and making me feel great! @virginactivesa Athlone defiantly new what they were doing when they hire @Ngonyamasihle1 https://t.co/3930WfFxzr | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1638978371450204172 | Thank you @virginactiveSA X @ecr9495 🔥 https://t.co/bhwBJ1RxuI | 97 |
| 1640602848462270465 | I literally detest moaning on social media to get a result but sadly it does work. Thank you @virginactiveSA SM Team for getting a result. I’ll accept the 4 free months you’ve offered me as sweetener for the 2 months I wasted trying to sort out the accounts dept’s inefficiencies. | 50 |
| 1640061456199692290 | @Omolua23 @MBuhari Nigerian police doing their job @POTUS @VP45 @UNPeacekeeping @cnni @BBCNews @UNHumanRights @USinNigeria @hrw @UNHumanRights @AJEnglish @AJENews @amnesty @amnestyusa @AmnestyUK @amnestypress @amNewYork @virginactiveSA 😥 | 12 |
| 1640324621533626368 | For 2 months I’ve been chasing @virginactiveSA because they couldn’t find a payment of mine. Supplied a bank letter twice proving I paid the money. Haven’t been allowed to enter the gym and today I get a “sincere apology” and told membership in good standing. 1/6th contract gone | 11 |
| 1641053152374915074 | @SaharaReporters Nigerian 🇳🇬 election is credible, free and fair election @POTUS @VP45 @UNPeacekeeping @cnni @BBCNews @UNHumanRights @USinNigeria @hrw @UNHumanRights @AJEnglish @AJENews @amnesty @amnestyusa @AmnestyUK @amnestypress @amNewYork @virginactiveSA really? | 7 |
| 1640371565501067265 | After our sessions, I can literally feel the rush. Thank you for holding me accountable and making sure I get maximum results in minimal time at the gym, and making me feel great! @virginactivesa Athlone defiantly new what they were doing when they hire @Ngonyamasihle1 https://t.co/3930WfFxzr | 7 |
| 1638537201288986625 | Tell me who has the worst accounts and membership departments and why it is @virginactiveSA I've been accused of payments being returned but rather than then show me when the payment was returned I have to supply them 3 months of my bank statements proving it didn't come back in | 6 |
| 1638554826521956352 | @FerretGee @virginactiveSA 2 months to sort out a query, you lose you ish and post on social media and all of a sudden they want to sort it out immediately. This irritates me beyond belief because I really try and keep things upbeat here. the urgency and customer service is pathetic. | 5 |
| 1638748775186300929 | Shifting gears so I can get on your level with @virginactiveSA #PositiveVibes #PTouch #VirginActiveSA #VirginActiveSA2023 #BeGreat #VirginActiveSA #PTouch #PostiveTouch #fit #workout #instafitness #motivation #bodybuilding #training #health #cyclinglife https://t.co/e44bMEkeCe | 4 |
| 1640392811399856135 | @BronyW @virginactiveSA I really tried to resolve without moaning here. Alas my patience ran out | 4 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #virginactivesa | 6 |
| #ptouch | 6 |
| #positivevibes | 4 |
| #virginactivesa2023 | 4 |
| #workout | 4 |
| #motivation | 4 |
| #bodybuilding | 4 |
| #training | 4 |
| #health | 4 |
| #gymlife | 3 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @virginactivesa | 254 |
| @vitality_sa | 45 |
| @cathiii_m | 34 |
| @luckygordy | 27 |
| @unhumanrights | 24 |
| @virginactivered | 19 |
| @usinnigeria | 15 |
| @hrw | 15 |
| @ajenglish | 15 |
| @amnesty | 15 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
63
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 👏 | 13 | clapping_hands |
| 😥 | 11 | sad_but_relieved_face |
| 😊 | 8 | smiling_face_with_smiling_eyes |
| ❤️ | 7 | red_heart |
| 🤣 | 7 | rolling_on_the_floor_laughing |
| 😭 | 6 | loudly_crying_face |
| 😂 | 5 | face_with_tears_of_joy |
| 🙏🏽 | 5 | folded_hands_medium_skin_tone |
| 🤷🏾♂️ | 5 | man_shrugging_medium-dark_skin_tone |
| 🇳🇬 | 4 | Nigeria |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 77 |
| People & Body | 62 |
| Flags | 7 |
| Objects | 6 |
| Travel & Places | 3 |
| Animals & Nature | 2 |
| Symbols | 1 |