Tweets Analysis - Keyword: @Veho
Overview
Total number of tweets analysed
2
Earliest tweet was on
2023-03-23
Latest tweet was on
2023-03-28
Tweets covering
4 days
Average age of authors' accounts
7 years
Summarization
The tweets involve a customer complaining about a lack of response to a problem with their MR7 speaker from the brand Veho. The customer advises others to avoid the brand as a result of their poor customer service.
Topic Modeling
- Customer service and support
- Product quality and satisfaction
- Brand reputation and image
- Social media communication and response time
- Consumer warning or advice
Emotional Analysis
The first tweet expresses a polite and friendly greeting to someone, while the second tweet expresses frustration and anger towards the company Veho, as the customer has not received any response to their complaint about a faulty speaker. The customer also advises others to avoid Veho's products.
Trend Analysis
- Customer service issues
- Veho products
- Contacting customer service via Twitter and email
- Lack of response from Veho
Types of Tweets
Number of Retweets
0
Percentage of total tweets
0%
Number of Original tweets
1
Percentage of total tweets
50%
Number of tweets that contain Mentions
2
Percentage of total tweets
100%
Number of tweets that were Replies
1
Percentage of total tweets
50%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
1
Percentage of total tweets
50%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 1 |
| Twitter for iPad | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Mr_XYY | XYY | - | 1,120 |
| GraceKimbu66929 | Kimbugwe Grace | Am a Christian who knows that God Exit and He is the author and finisher of my life | 1 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Mr_XYY | XYY | - | 5,002 |
| GraceKimbu66929 | Kimbugwe Grace | Am a Christian who knows that God Exit and He is the author and finisher of my life | 38 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| GraceKimbu66929 | Am a Christian who knows that God Exit and He is the author and finisher of my life | 1 |
| Mr_XYY | - | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1640614146357035008 | @kimber_117 @blueapron @Veho Hello good morning madam | 0 |
| 1638988153636659201 | @Veho I have a problem with MR7 speaker, I’ve contacted you via Twitter and via email contact option on website, this was several weeks ago, I’ve not had any reply’s from either! Ignoring you customers isn’t good! I would advise anyone considering your products to #AvoidVeho😖😡 | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1640614146357035008 | @kimber_117 @blueapron @Veho Hello good morning madam | 0 |
| 1638988153636659201 | @Veho I have a problem with MR7 speaker, I’ve contacted you via Twitter and via email contact option on website, this was several weeks ago, I’ve not had any reply’s from either! Ignoring you customers isn’t good! I would advise anyone considering your products to #AvoidVeho😖😡 | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #avoidveho | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @veho | 2 |
| @kimber_117 | 1 |
| @blueapron | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
100
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😖 | 1 | confounded_face |
| 😡 | 1 | enraged_face |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 2 |