Tweets Analysis - Keyword: @VaroBank
Overview
Total number of tweets analysed
55
Earliest tweet was on
2023-02-12
Latest tweet was on
2023-02-21
Tweets covering
9 days
Average age of authors' accounts
6 years
Summarization
Customers of Varo Bank have reported negative experiences with customer service, slow app, fraudulent activity, and incorrect billing. They have also claimed that the Varo Bank check deposit system is "the worst in the industry," with unreliable deposit times, and have voiced their frustrations with customer service not providing direct lines to the disputes team. An upcoming Fintech Talents North America event in New York on June 20 will feature several expert speakers from Varo Bank.
Topic Modeling
- Varo Bank Customer Experiences
- Varo Bank Security Issues
- Varo Bank App Functionality
- Varo Bank Maintenance Breaks
- Varo Bank Services & Products
Emotional Analysis
The majority of the emotions expressed in these tweets are negative. People are expressing frustration with VaroBank's customer service, app maintenance issues, and difficulty accessing accounts. People are also expressing disappointment with their experience with VaroBank, and are complaining about late deposits and negative impacts on their credit. There is some positive sentiment, such as excitement for upcoming events and praise for some of the speakers, but overall the emotions expressed in these tweets are negative.
Trend Analysis
- Poor customer service
- Issues with app/website
- Negative impact on credit
- Issues with deposits
- Fraud/Identity theft concerns
Types of Tweets
Number of Retweets
1
Percentage of total tweets
1%
Number of Original tweets
30
Percentage of total tweets
54%
Number of tweets that contain Mentions
55
Percentage of total tweets
100%
Number of tweets that were Replies
24
Percentage of total tweets
43%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
5
Percentage of total tweets
9%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 34 |
| Twitter for Android | 13 |
| Twitter Web App | 5 |
| Typefully | 1 |
| HubSpot | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| ImChaunce | ᗰᖇ. ᑕᕼᗩᑌᑎᑕᗴ Oᗰᗩᖇ ᒪᑌᑕKᗴTT🔸(babyboy) | ASAP EMS of Alabama |Writer 29yrs | animal lover |co'95 | 🏈⚾️ #lgbtq #blm #metoo #ForeverCharmed #DoYouAndOwnIt life happens🌈enjoy every minute #emslife🚑 | 5,354 |
| FintechTalents | Fintech Talents | FinTech Talents is a community of over 200,000 dreamers and doers representing the full fintech ecosystem. | 4,883 |
| MMicah_ | Micah | 22. Player/Creator @HypedEsports. Business Inq: Micah@cyberservices.com. @luvvkirby♡ | 2,869 |
| CruzTECHTalents | Victor Cruz | Founder, CEO and Angel Investor @VCINNOVATIONS @FinTECHTalents 👇Accelerated Marketing for Innovation Industries. Content/Community/Experiences | 1,513 |
| _wanderingloner | Jay 🎅🏾🎄 | @noiseyvoices | 472 |
| Marciamarciaj | Marcia jenkins | I'm as blue as it gets/zero tolerance for reds/ will fight for my country, my body | 426 |
| cwyaco | C Stands For Chaos | #InformationTechnology #Shiwi #Lobos #DaBears #Cubs #FanofSports $CarlWyaco Venmo: Carl.Wyaco | 283 |
| Do_re_re | Dr._D.R. (0-0) | Giving truth and 👀 for it. Certified crane operator, certified crypto supporter and investor. Photographer 📸 🎥 Causal gamer psn: dnick2122 | 267 |
| Prettyboikevin | kevin | - | 187 |
| DanJohnsonCRE | Dan S. Johnson | Real Estate Advisory For Tenants - RE Tech - Investor in Multifamily & Retail - Bay Area market expert | 171 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| ImChaunce | ᗰᖇ. ᑕᕼᗩᑌᑎᑕᗴ Oᗰᗩᖇ ᒪᑌᑕKᗴTT🔸(babyboy) | ASAP EMS of Alabama |Writer 29yrs | animal lover |co'95 | 🏈⚾️ #lgbtq #blm #metoo #ForeverCharmed #DoYouAndOwnIt life happens🌈enjoy every minute #emslife🚑 | 5,831 |
| FintechTalents | Fintech Talents | FinTech Talents is a community of over 200,000 dreamers and doers representing the full fintech ecosystem. | 2,884 |
| _wanderingloner | Jay 🎅🏾🎄 | @noiseyvoices | 2,265 |
| Marciamarciaj | Marcia jenkins | I'm as blue as it gets/zero tolerance for reds/ will fight for my country, my body | 2,113 |
| MMicah_ | Micah | 22. Player/Creator @HypedEsports. Business Inq: Micah@cyberservices.com. @luvvkirby♡ | 1,249 |
| Do_re_re | Dr._D.R. (0-0) | Giving truth and 👀 for it. Certified crane operator, certified crypto supporter and investor. Photographer 📸 🎥 Causal gamer psn: dnick2122 | 1,231 |
| CruzTECHTalents | Victor Cruz | Founder, CEO and Angel Investor @VCINNOVATIONS @FinTECHTalents 👇Accelerated Marketing for Innovation Industries. Content/Community/Experiences | 1,221 |
| mannysun23 | manny. | - | 1,102 |
| cwyaco | C Stands For Chaos | #InformationTechnology #Shiwi #Lobos #DaBears #Cubs #FanofSports $CarlWyaco Venmo: Carl.Wyaco | 1,096 |
| Prettyboikevin | kevin | - | 963 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| _wanderingloner | @noiseyvoices | 11 |
| Marciamarciaj | I'm as blue as it gets/zero tolerance for reds/ will fight for my country, my body | 6 |
| nofuuxx | - | 4 |
| HunnyJordan | - | 3 |
| cwyaco | #InformationTechnology #Shiwi #Lobos #DaBears #Cubs #FanofSports $CarlWyaco Venmo: Carl.Wyaco | 2 |
| HEATOFTHEWEEK2 | Stand on what you Say...Respect it or Check it | 2 |
| Oreo36398184 | - | 2 |
| mannysun23 | - | 1 |
| laurenscruggs25 | Still learning Twitter. I’m Lauren, from small town Tennessee, type 1 diabetic and cat mom. #cashappinbio $drugstorewhore | 1 |
| jabrille1 | I’m just me!! | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1626208699789496321 | Explore just a handful of our expert Fintech Talents North America event speakers, joining us on June 20 at New York!Curt Queyrouze, @CoastalBankWAAmy Young, Director, @MicrosoftKelly Wagner-Grull, Credit Union of ColoradoLisa Violet, @VaroBank#FTTNA @miteksystems https://t.co/uIcPSQx1N3 | 3 |
| 1628052001467555847 | @VaroBank starting to regret using this to get my tax refund. Said up to 5 days early yet we’re past the deposit date. And now I’m reading everyone’s reviews. First time in years I haven’t used chime but I see that was a mistake. | 0 |
| 1625445773046599681 | @VaroBank why are you holding my direct deposit? I watched payroll process yesterday and sent to clearing house...this bank is starting to rub me the wrong way... | 0 |
| 1626343388109848578 | @VaroBank so first you screw me by closing my account for no reason and then make me wait 2 weeks to screw me again by only sending some of the money from my account?? Where is the rest of my money????? | 0 |
| 1626282622711201795 | @Oreo36398184 @VaroBank @Prettyboikevin I want to know what’s going on as well. This the first time I haven’t gotten my deposit two days early. I don’t understand. | 0 |
| 1626218192833228801 | @VaroBank your mobile check deposit is quite literally the worst in the industry, kindly fuck you. | 0 |
| 1626063156530356231 | @VaroBank No their not happy to help, I was lied to, denied my dispute, 12 hours after an email asking me to send info, 12 hrs was all I was given to show proof. BECAUSE THEY ALREADY HAD THE PROOF, ALREADY KNEW I SHOWED FRAUD, but denied me so I'd have to waste more time with appeals | 0 |
| 1626058438315851777 | @VaroBank You denied my dispute because you said there were A. No device issues and B. Nothing showing unusual activity on my account. This denial was Feb 11th,ONE DAY AFTER you sent me an email asking me for this proof. I emailed you back Feb 11 explaining I work afternoons | 0 |
| 1625988539446951938 | @VaroBank support is the worst!!! No direct line to Disputes Team!!! | 0 |
| 1625926496077348872 | @VaroBank y’all really never on time with my deposit lol smh | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1626208699789496321 | Explore just a handful of our expert Fintech Talents North America event speakers, joining us on June 20 at New York!Curt Queyrouze, @CoastalBankWAAmy Young, Director, @MicrosoftKelly Wagner-Grull, Credit Union of ColoradoLisa Violet, @VaroBank#FTTNA @miteksystems https://t.co/uIcPSQx1N3 | 6 |
| 1627318304439140353 | i get locked out of my account, and @VaroBank sends me additional advertising instead of steps to unlock my account… nice. https://t.co/Ip2ZD7kL5M | 2 |
| 1627811307750555650 | update.. i got access into my @VaroBank account restored.. the communication i received from the csr who finally emailed me gave me information i can’t find anywhere in their terms of service… which definitely makes it look like varo STOLE my money for two days. | 2 |
| 1624716247790194690 | @VaroBank how in the hell do you guys go down for 2 hours with “scheduled maintenance” and yet the app is even slower then before?? this is getting out of hand fr | 1 |
| 1624865797909643264 | @VaroBank my believe card is negatively impacting my credit. It says i owe you guys $460 and I have a credit limit of cost $1000 none of which is true | 1 |
| 1624796228448837633 | @MMicah_ @VaroBank Yes mine too | 1 |
| 1627109616382521344 | Find your next design systems career!🌇 Varo Bank / @VaroBank🛠 Sr. Product Designer, Design Systems🌏 US REMOTEhttps://t.co/lsqANPxnDi#joboffer #joblistings #ds https://t.co/atyw92MOyB | 1 |
| 1627772230145921066 | I will be invoicing @VaroBank for any:-late fees - extra charges-returned payment feesincurred during the time i was locked out of my account, and tack on interest for every day i’m still locked out of my account. | 1 |
| 1624711311459340289 | @VaroBank Yo this the second time yall making me late how many times yall system gonna drop stop messing with it god shit what is yall problem at this point no other banks does this but yall | 1 |
| 1624708717328363520 | is anyone else’s #Varo Banking App down?@VaroBank | 1 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #joblistings | 1 |
| #ds | 1 |
| #varo | 1 |
| #avalanche | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @varobank | 57 |
| @prettyboikevin | 3 |
| @coastalbankwaamy | 2 |
| @microsoftkelly | 2 |
| @miteksystems | 2 |
| @mmicah_ | 2 |
| @mike28638669 | 1 |
| @varo_colin | 1 |
| @johnboo43361634 | 1 |
| @venmo | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
9
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🌇 | 1 | sunset |
| 🛠 | 1 | hammer_and_wrench |
| 🌏 | 1 | globe_showing_Asia-Australia |
| 🙌 | 1 | raising_hands |
| 💰 | 1 | money_bag |
Emojis groups
| Emoji Group | Count |
|---|---|
| Travel & Places | 2 |
| Objects | 2 |
| People & Body | 1 |