Tweets Analysis - Keyword: @unifi
Overview
Total number of tweets analysed
473
Earliest tweet was on
2023-02-11
Latest tweet was on
2023-02-21
Tweets covering
10 days
Average age of authors' accounts
6 years
Summarization
A user has been with a Finnish academic institute for 30 years and was honored with a badge of merit from @unifi and rector @SariLindblom. A group of @unifi professors from the Firenze University has visited for two formation projects involving preventative measures for landslides and rainwater recovery. Telecommunication services, such as 5G, are available through companies @Yes_5G and @unifi by using iOS16.4 Beta. Consumers are complaining about not receiving the speed they paid for despite claims. A 76-year-old and a 70-year-old were left without assistance to set up their wifi. Complaints were also made about service taxes, MCMC not caring, speed decreasing, and contractors not showing up. Finally, users can get free access to @unifi TV if they have an internet subscription.
Topic Modeling
- Awards and celebratory events
- Projects and collaboration
- Usage and experience with 5G, iPhone and UniFi
- Issues with speed and bills
- Government regulation and concern over services
Emotional Analysis
The tweets express a range of emotions from pride and happiness to frustration and anger. The first tweet expresses pride and joy at receiving a badge of merit for 30 years of service to science. The second tweet expresses happiness at hosting professors from the University of Firenze for two training projects. The third tweet expresses enthusiasm for the new 5G service from Unifi. The fourth tweet expresses frustration and anger at not receiving the 500mbps speed that was paid for. The fifth tweet expresses anger at Unifi for downgrading its fully unlimited plan. The sixth tweet expresses frustration at Unifi expecting elderly people to set up their wifi. The seventh tweet expresses surprise and disappointment at being charged RM169 for this month's billing. The eighth tweet expresses satisfaction with the action taken. The ninth tweet expresses excitement at the new UNI5G postpaid plans. The tenth tweet expresses frustration at constant connection issues. The eleventh tweet expresses pride at the meeting. The twelfth tweet expresses congratulations. The thirteenth tweet expresses sarcastic gratitude at not having internet every week without fail. The fourteenth tweet expresses frustration at a contractor not showing up on time. The fifteenth tweet expresses congratulations again. The sixteenth tweet expresses frustration at the utility companies not taking responsibility for their contractors. The seventeenth tweet expresses relief at having access to Unifi TV for free with an internet subscription. The eighteenth tweet expresses agreement and frustration at paying for 300mps but only receiving a fraction of that.
Trend Analysis
- Achievement and recognition in service to Science
- Telecommunications, internet access and services
- Fraudulent behavior and false promises
- Customer service and quality of service
- Cost of services/expectations of services/trade-off between price and value
Types of Tweets
Number of Retweets
24
Percentage of total tweets
5%
Number of Original tweets
298
Percentage of total tweets
63%
Number of tweets that contain Mentions
473
Percentage of total tweets
100%
Number of tweets that were Replies
149
Percentage of total tweets
31%
Number of tweets that were Quotes
4
Percentage of total tweets
0%
Number of tweets that contain Hashtags
106
Percentage of total tweets
22%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 179 |
| Twitter Media Studio | 154 |
| Twitter for Android | 96 |
| Twitter Web App | 38 |
| TweetDeck | 2 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| MaxisListens | Maxis | Malaysia’s Leading Converged Solutions Provider. Tweet us for Maxis’ product & svc. (9-12am daily). For support on acc. & subscr. WhatsApp us https://t.co/ttcdG2CveV | 161,446 |
| helpmeunifi | help me unifi | Official account for TM service-related support and queries. We are online everyday 9 am - 12 am including Public Holidays. For Rules of Engagement, visit | 86,063 |
| unifi | unifi | The official Twitter account for unifi. Got a question? Tweet @helpmeunifi for service related support and queries. | 82,878 |
| LowyatNET | Lowyat.NET | You have stepped into the realm that is https://t.co/mXEfZ5RAkL's official Twitter page. We keep you updated with everything that's going on in the tech world and more! | 54,999 |
| KLCCC_DBKL | KLCCC DBKL | Pusat Info trafik terkini di sekitar Lembah Klang. Hotline Kuala Lumpur Command & Control Centre (KLCCC) DBKL 03 - 8947 4002 / Lampu Isyarat 1800 88 1020 | 51,156 |
| Soya_Cincau | SoyaCincau | Follow for the most refreshing servings of the latest mobile tech news, reviews and analysis in Malaysia | 38,817 |
| asrulmm | Asrul Muzaffar🇲🇾 | My tweets don't represent organizations I attach to in the past, present or future. Retweets and Likes are not necessarily endorsements unless stated otherwise | 34,128 |
| FahimJefri | im talkin nonsense | follow ig gue mas @fahimjefri | 14,473 |
| MCMC_RASMI | MCMC | Suruhanjaya Komunikasi dan Multimedia Malaysia | 5,208 |
| cyrildason | Cyril Dason | 선생님 & writes about home @kuchingborneo, mobile devices @phonesentral, education @pendidikanmysmy, & football @sarawakcrocs. All opinions are my own. | 4,187 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| MaxisListens | Maxis | Malaysia’s Leading Converged Solutions Provider. Tweet us for Maxis’ product & svc. (9-12am daily). For support on acc. & subscr. WhatsApp us https://t.co/ttcdG2CveV | 38,787 |
| helpmeunifi | help me unifi | Official account for TM service-related support and queries. We are online everyday 9 am - 12 am including Public Holidays. For Rules of Engagement, visit | 22,516 |
| FahimJefri | im talkin nonsense | follow ig gue mas @fahimjefri | 6,197 |
| adlyzulkefly | Adly Zulkefly | #Pray4PantaiTimur #MemasyarakatkanUndangUndang | 5,003 |
| zaffyzak | zaffy | I thought somebody could tell me how- but I found nobody could | 3,860 |
| samileppanen | Sami M. Leppänen | Creating technology enabled learning experiences and learning innovations. Working @ KONE Corp. Reserve officer, bird watcher and golfer. All things digital. | 3,610 |
| SiennyLovesDraw | SiennyLovesDrawing | 🆕 & exploring more about NFT, I'm self taught artist & lifestyle blogger sharing own experiences, email: siennylovesdrawing@outlook.com | 3,009 |
| Yana1642 | yana | - | 2,960 |
| MisigaroDo2 | Misigaro Déo | Quelqu'un d'ordinaire, journaliste reporter, ouvrier de l'information qui rêve d'un monde meilleur | 2,751 |
| elzalyff | Average Joe | Seukur Berbaur Setopeng Bercuai | 2,486 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| mevius_m_ | 对与错没有灰色地区 | 215 |
| MFTSenathiraj | Founder of @thekoptalkmy & @TheFootytalkMY1. Former National & State Cricketer, Captain. President Cricket NS, Former Manager-Malaysian U19 Cricket Team! #YNWA | 6 |
| FazanIkhsan | Mata Sebenar Melihat Penipuan Sebenar | 5 |
| elzalyff | Seukur Berbaur Setopeng Bercuai | 4 |
| JenggoElektra | Imagine | 3 |
| beanieyeol | follow @weareoneEXOfollow @B_hundred_Hyun | 3 |
| asyraf_kmrddin | - | 3 |
| theaveragedeena | Seorang penuntut universiti awam tahun kedua yang gemar menceritakan tentang hal-hal emas semasa. Diversify your financial portfolio! 🪙Gold is the real money | 3 |
| AzraiAbdAziz | CheguChegiClo. | ℱ𓂅⋆ǂ﹆𓂅 𝓢ꕤ⌕⋆𓂅 | D7 | 3 |
| PendakwahTekno | Tech buff & entrepren. Driven by passion for innovation & love of retro. Seeking new knowledge & making a difference in the tech world. | 3 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1626911751953346592 | Très heureuse d’avoir accueilli les professeurs de l’université de Firenze @cdagri @unifi pour deux projets de formation sur 1) formations sur la prévention des glissements de terrain 2) récupération d'eau de pluie 🇮🇹🇧🇮 https://t.co/WQUOcyEk0b | 12 |
| 1624372309053276162 | I pay for 500mbps and this is what I get. This is daylight robbery. TM should admit it doesn't have the capacity to provide the speed that we pay for and return our money! @unifi @helpmeunifi @fahmi_fadzil @anwaribrahim @myTMgroup https://t.co/w7zGVKJWO1 | 2 |
| 1627236318857302016 | Pengguna #iPhone dan boleh gunakan servis #5G melalui @Yes_5G dan @unifi . Tapi anda perlu gunakan iOS 16.4 Beta. https://t.co/TODlGgE7rI | 2 |
| 1626101691379580928 | Yesterday, I was honoured to receive a badge of merit from @unifi and rector @SariLindblom for my 30-years-long service to science, being employed that long by a Finnish academic institute (@UniOulu @UniTurku @fgi_nls @helsinkiuni). I thought that only old people get it. https://t.co/KXnOcvT8Ct | 2 |
| 1627894878872162304 | @theflippingrin @fahmi_fadzil @unifi U think @fahmi_fadzil care. Prepaid 5 ringgi wafat selepas 6 bulan.. pun tak sampai.² Dah wafat kot. m|m | 1 |
| 1626450006466080770 | @unifi problem memanjang.. mintak maaf pun selalu.. tp discount bill xda pun ya.. | 1 |
| 1624955862564614149 | Apa masalah @unifi ya? Dari semalam asyik connection je. Kejap ada kejap takda. Orang nak kerja la. | 1 |
| 1625791462326808577 | @KLCCC_DBKL @elzalyff @SuretSingh @kpkt_gov @NgaKorMing @akmalnasir @kwp_my @IwkComms @air_selangor @myTMgroup @unifi @Tenaga_Nasional TQ. hrp KESEMUA chamber di dlm zon DBKL juga dipastikan rata dan dipenuhi segala lubang/celah di tepi chamber. | 1 |
| 1625694152133611521 | Mohon @fahmi_fadzil tengok banyak2 @unifi ni https://t.co/QXi2Y8OmBx | 1 |
| 1625798382974545922 | Tolong settlekan masalah saya sekejap @unifi @helpmeunifi . Babi apa sidai lama lama eh? Maintenance kata appointment semalam jadi harini, harini pun tak sampai. Call cs kena sidai. Apa punya anjing laa dah berapa hari takde wifi ni https://t.co/wpyLh38PWJ | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1626101691379580928 | Yesterday, I was honoured to receive a badge of merit from @unifi and rector @SariLindblom for my 30-years-long service to science, being employed that long by a Finnish academic institute (@UniOulu @UniTurku @fgi_nls @helsinkiuni). I thought that only old people get it. https://t.co/KXnOcvT8Ct | 143 |
| 1626911751953346592 | Très heureuse d’avoir accueilli les professeurs de l’université de Firenze @cdagri @unifi pour deux projets de formation sur 1) formations sur la prévention des glissements de terrain 2) récupération d'eau de pluie 🇮🇹🇧🇮 https://t.co/WQUOcyEk0b | 75 |
| 1627236318857302016 | Pengguna #iPhone dan boleh gunakan servis #5G melalui @Yes_5G dan @unifi . Tapi anda perlu gunakan iOS 16.4 Beta. https://t.co/TODlGgE7rI | 34 |
| 1624372309053276162 | I pay for 500mbps and this is what I get. This is daylight robbery. TM should admit it doesn't have the capacity to provide the speed that we pay for and return our money! @unifi @helpmeunifi @fahmi_fadzil @anwaribrahim @myTMgroup https://t.co/w7zGVKJWO1 | 15 |
| 1627688284053999616 | @fahmi_fadzil nak contoh YB? @unifi #bebas plan, dari bulan-bulan lepas dah tunjuk perangai, dari fully unlimited plan dropped to, like what, FUP 60GB hotspot 10GB RM35 sebulan. tu bukan upgrade, tu downgrade namanya. aku buat aduan MCMC that latest plan is shit and they don’t care | 12 |
| 1628038324463230978 | Dear @unifi @helpmeunifi, do you expect my 76-year-old dad and my 70-year-old mum to set up their wifi?You just left the new machine and hope they'll install it themselves? | 11 |
| 1624998680448368640 | unifi charged me rm169 for this month billing…omh😭 sebelum ni 159 je siot, rm10 service tax???? asal bulan sebelum ni takde🥲🥲🥲 @unifi @helpmeunifi | 5 |
| 1625775544553070592 | @elzalyff @darren04451671 @SuretSingh @kpkt_gov @NgaKorMing @akmalnasir @kwp_my @IwkComms @air_selangor @myTMgroup @unifi @Tenaga_Nasional Tindakan telah diambil. https://t.co/1bvOAqXVYa | 3 |
| 1626524325502390273 | Here Come The New #UNI5G Postpaid Plans: Starts At RM39 Per Month With 30GB Quota @unifi https://t.co/XFenSm5Uo0 https://t.co/JB5ITJW4YT | 3 |
| 1624955862564614149 | Apa masalah @unifi ya? Dari semalam asyik connection je. Kejap ada kejap takda. Orang nak kerja la. | 3 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #iktibar | 61 |
| #rakyat | 61 |
| #rasuah | 57 |
| #贿赂警察 | 31 |
| #贿赂总检查署 | 9 |
| #unilovelylah | 3 |
| #unifi | 2 |
| #iphone | 2 |
| #5g | 2 |
| #ajl37 | 2 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @unifi | 465 |
| @maxis | 228 |
| @anwaribrahim | 228 |
| @agcputrajaya | 218 |
| @pdrmsia | 143 |
| @sprmmalaysia | 125 |
| @infokehakiman | 125 |
| @myjudiciary | 101 |
| @kkd_gov | 96 |
| @kpdn_hq | 93 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
15
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😭 | 11 | loudly_crying_face |
| 😡 | 9 | enraged_face |
| 🤬 | 6 | face_with_symbols_on_mouth |
| 🥲 | 6 | smiling_face_with_tear |
| 👎 | 3 | thumbs_down |
| 🙂 | 3 | slightly_smiling_face |
| 🇮🇹 | 2 | Italy |
| 🇧🇮 | 2 | Burundi |
| 😉 | 2 | winking_face |
| 🥂 | 2 | clinking_glasses |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 54 |
| People & Body | 10 |
| Flags | 4 |
| Food & Drink | 3 |
| Activities | 2 |
| Symbols | 1 |