Tweets Analysis - Keyword: @TwitchSupportBR
Overview
Total number of tweets analysed
161
Earliest tweet was on
2023-02-13
Latest tweet was on
2023-02-23
Tweets covering
9 days
Average age of authors' accounts
5 years
Summarization
Twitch provides local support in multiple languages through their official accounts. However, some users are reporting issues with getting their accounts back, inappropriate behavior from streamers, and difficulty reaching support through email. Some users are also calling for better moderation on the platform. While Twitch offers support in various languages, some users report not receiving adequate support.
Topic Modeling
- Localized support in multiple languages
- Issues with Twitch account moderation and support
- Concerns about online harassment/misogyny on Twitch
- Technical issues with Twitch accounts and services
- Requests for partner support and communication with Twitch
Emotional Analysis
The emotions expressed in these tweets range from frustration, confusion, anger, and helplessness to appreciation and humor. Many users are complaining about lack of response or action from TwitchSupport, especially regarding issues of harassment and account suspension. However, some users express gratitude for the support and outreach in various languages. There are also some humorous and positive tweets about watching streams and interacting with other users. Overall, there is a mix of negative and positive emotions related to the support provided by Twitch.
Trend Analysis
- Localized support in multiple languages
- Complaints about lack of response from Twitch support
- Reports of misogyny and attacks on female streamers
- Problems with account access and communication with Twitch
- Requests for support in Canadian language
Types of Tweets
Number of Retweets
13
Percentage of total tweets
8%
Number of Original tweets
20
Percentage of total tweets
12%
Number of tweets that contain Mentions
161
Percentage of total tweets
100%
Number of tweets that were Replies
120
Percentage of total tweets
74%
Number of tweets that were Quotes
10
Percentage of total tweets
6%
Number of tweets that contain Hashtags
3
Percentage of total tweets
1%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter Web App | 70 |
| Twitter for Android | 60 |
| Twitter for iPhone | 26 |
| Zendesk | 2 |
| Twitter for iPad | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| TwitchSupport | Twitch Support | Social hours: Mon - Fri, 4am - 4pm PT | About us: https://t.co/qZB8NaeD4S | Status Page: https://t.co/PFI497RoHm | Does not handle suspensions | 1,187,985 |
| djacksonweather | 🔴 Live now | RG Sgt_Jackson12 | @twitch Partner | @regimentGG | CODE SARGE @GFuelEnergy @DauntlessSnacks @GamerAdvantage @aimcontrollerss @stincebuilt | #MFAM | https://t.co/Oro9PtDyum | 72,747 |
| RafaelAllmark | Rafael Allmark | Cantor e compositor brasileiro. | 30,363 |
| LowTiierGod | LowTierGod | Authentic Low Tier God account. This is not a troll account.https://t.co/dTDbOvbGCZ | 21,611 |
| EstelaEuMesmaSC | 🇧🇷 Estela 🙏 ✝️ 🇧🇷🇧🇷 | Católica ✝ . Mãe de duas meninas. Direita Sempre. AntiMIMIMI. DMNÃO 😎. | 19,379 |
| BIGJOE_TV | Ahmed ⭕ احمد | العراب . صانع محتوى وستريمر .حلول مشاكل تقنيه و PC، اخبار عن الالعاب، شريك رسمي مع @EA_ME @UbisoftME @BlizzardME المثبته فيها الكثير 👍 @CDPRAR @ActiveDMC | 6,468 |
| HolandinaS | Holandina | A única certeza em nossas vidas, é a necessidade da mudança! PETISTA RAIZ! ❤ LULA 13 | 5,359 |
| vyckvym | Vitoriavym | Artist | Gaomon pd 2200 | STreamer|Vtuber| @meninomatheusu ❤ Comm USD: https://t.co/NjLGkV6oqkWaitlist: https://t.co/cWF2oj9TTS… | 5,259 |
| NemuiMomoka | ももか 🌺 Kyu💗Kura | ꒰ Ꮚᵕ̤ꈊᵕ̤Ꮚ 𝘊𝘩𝘢𝘰𝘵𝘪𝘤 𝘒𝘰𝘨𝘢𝘭 𝘚𝘩𝘦𝘦𝘱𝘵𝘶𝘣𝘦𝘳 🌺 • 𝘛𝘸𝘪𝘵𝘤𝘩 𝘈𝘧𝘧𝘪𝘭𝘪𝘢𝘵𝘦 • 𝘈𝘳𝘵𝘪𝘴𝘵 • @KyutieKura 's 𝘔𝘺 𝘚𝘸𝘦𝘦𝘵 𝘗𝘪𝘢𝘯𝘰 💗 ꒱ | 3,829 |
| AuthyHelp | Authy Help | Please open troubleshooting tickets via support@authy.com if needed! | 2,454 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| EstelaEuMesmaSC | 🇧🇷 Estela 🙏 ✝️ 🇧🇷🇧🇷 | Católica ✝ . Mãe de duas meninas. Direita Sempre. AntiMIMIMI. DMNÃO 😎. | 19,061 |
| djacksonweather | 🔴 Live now | RG Sgt_Jackson12 | @twitch Partner | @regimentGG | CODE SARGE @GFuelEnergy @DauntlessSnacks @GamerAdvantage @aimcontrollerss @stincebuilt | #MFAM | https://t.co/Oro9PtDyum | 18,677 |
| HolandinaS | Holandina | A única certeza em nossas vidas, é a necessidade da mudança! PETISTA RAIZ! ❤ LULA 13 | 5,517 |
| x_ae_a_x_i_i | v o i d | full time nerd | 2,920 |
| Limaozinhotv | Limãozinho 🍋🍋 | ◾️ https://t.co/WHFxKcCRTR ◾️ Insta: AhDanillo ◾️ Parcerias: Danilo_surfista10@hotmail.com ◾️ Tiktok: Limaozinhotv | 2,196 |
| CanalDoEd_ | Canal do Ed | 🎥 Faço lives e vídeos por aí! 📹 | Sem Console War, Sem Tretas! | 🔴 19k+ no YouTube | 🟣 4k+ na Twitch | 📧 effelicianooo @ gmail. com | 1,586 |
| NemuiMomoka | ももか 🌺 Kyu💗Kura | ꒰ Ꮚᵕ̤ꈊᵕ̤Ꮚ 𝘊𝘩𝘢𝘰𝘵𝘪𝘤 𝘒𝘰𝘨𝘢𝘭 𝘚𝘩𝘦𝘦𝘱𝘵𝘶𝘣𝘦𝘳 🌺 • 𝘛𝘸𝘪𝘵𝘤𝘩 𝘈𝘧𝘧𝘪𝘭𝘪𝘢𝘵𝘦 • 𝘈𝘳𝘵𝘪𝘴𝘵 • @KyutieKura 's 𝘔𝘺 𝘚𝘸𝘦𝘦𝘵 𝘗𝘪𝘢𝘯𝘰 💗 ꒱ | 1,476 |
| cheflow2 | Cheflow2 | CHEF & Part-time @Twitch Streamer owner @ElysiumRsa #ZAStreams $cheflow2 ( Co-founder @Creators4Good ) #Creators4GoodZA #GAC_Twitch_Team @GamingApeClub | 1,339 |
| its_creammy | Creammy🐼🍨 Redebut TBA | Vtuber Napolipanda / VStreamer em https://t.co/q13y9Ukuov / Contato: itscreammy@gmail.com / Icon: mittsubi / Head: akamedesu_ / mama-papa: eu | 1,316 |
| Minty_playz22 | #limit Minty | @WerePhobia • G4 @limitggs • Inspiration @YourFellowArab • 🇱🇧 | 1,263 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| eunoahh | streamer e triste | 11 |
| NemuiMomoka | ꒰ Ꮚᵕ̤ꈊᵕ̤Ꮚ 𝘊𝘩𝘢𝘰𝘵𝘪𝘤 𝘒𝘰𝘨𝘢𝘭 𝘚𝘩𝘦𝘦𝘱𝘵𝘶𝘣𝘦𝘳 🌺 • 𝘛𝘸𝘪𝘵𝘤𝘩 𝘈𝘧𝘧𝘪𝘭𝘪𝘢𝘵𝘦 • 𝘈𝘳𝘵𝘪𝘴𝘵 • @KyutieKura 's 𝘔𝘺 𝘚𝘸𝘦𝘦𝘵 𝘗𝘪𝘢𝘯𝘰 💗 ꒱ | 7 |
| kngzolin | oh I hate to tell you this way, but villains aren't born. Darling, they're made. | 6 |
| objetivolindo6 | Ted Bundy Albert Fish Richard Ramires Alemanha 1945 Mansom Filhos de Sam e John Wayne Gacy Todos fizeram a sua parte pela historia mundial. 🔪🏳️🌈 🔥🧑🏿 | 5 |
| moxanno | Mãe🌹 | 4 |
| prof_thawne | Amigo do DemitidoPeloKled - Andrade Lover - Bem vindos ao Fã Clube Oficial da Mandandrade! Aqui eu posto o quanto eu amo ela e o quanto ela é linda! 😍 | 4 |
| kanekadeoculos | 😎👍 - criador de conteúdo: https://t.co/swWzMljysl | 3 |
| x_ae_a_x_i_i | full time nerd | 3 |
| LollyBarbado | lollybarbado.contato@gmail.com | 3 |
| PlumerinaVT | ✨Live todos os dias!✨Parceria: @roxxenergy✨Model: @zatotechnoir / Rigg: @kemonostudio✨https://t.co/GrRQH4wUmY📩 Contato: Pluumerina@gmail.com | 3 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1628089089609039906 | We provide localised support on Twitter in multiple languages! If you need local support, please check out our official accounts: 🇬🇧🇺🇸 @TwitchSupport 🇫🇷 @TwitchSupportFR 🇩🇪 @TwitchSupportDE 🇵🇹🇧🇷 @TwitchSupportBR 🇪🇸 + LatAm @TwitchSupportES 🇯🇵 @TwitchSupportJP | 46 |
| 1625651088543125504 | @TwitchBR @TwitchSupportBR E ai Twitch, os cara tão sendo misógino e falando de estuprar mulher e não vai banir eles? https://t.co/ByGJkDEwFu | 19 |
| 1625709402819788801 | gente tem um streamer atacando as mina ai que ta fazendo live na twitch cara eu não sei nem quem marcar mas cuidados meninas nem todo mundo leva as coisas na zoacao como eu #twitch@TwitchBR @TwitchSupportBR @felipeneto @paulanobrez @gabicattuzzo @Nuuhfps @g0ulaarte https://t.co/NpXN76JYHW | 6 |
| 1628162857065119744 | @TwitchSupport @TwitchSupportFR @TwitchSupportDE @TwitchSupportBR @TwitchSupportES @TwitchSupportJP But not through email after months? I'm confused | 1 |
| 1626391806593101824 | @RodrigoOuRodex @TwitchBR @TwitchSupportBR sim esse cara mesmo fez cmg tambem ontem e antes de ontem, eh um viewer merdinha dele https://t.co/7BJKPaf7V0 | 1 |
| 1626412233256316928 | @eunoahh @RodrigoOuRodex @TwitchBR @TwitchSupportBR SE PREPARE PRA MAIS NUNCA IREMOS PARAR, BAN NÃO NOS PARA KK, AGUARDE, NAPOZISMO NO SANGUE E ALMA ATÉ A MORTE | 1 |
| 1626412731996700674 | pros que ainda tiveram a coragem de acreditar nele quando sofri o ataque🤷🏻♀️ @TwitchSupportBR é surreal ainda existir pessoas assim streamando livremente https://t.co/CY7V1qpwaT | 1 |
| 1625651592287424512 | @RodrigoOuRodex @TwitchBR @TwitchSupportBR Sem falar de ataque cibernético organizado, e aí @TwitchBR onde está sua moderação? Já foi denunciado várias vezes e nada! https://t.co/k8nKQfaX3R | 1 |
| 1626413378867539968 | @eunoahh @TwitchBR @TwitchSupportBR DE RISADA ENQUANTO PODE | 1 |
| 1626392038198452225 | @RodrigoOuRodex @TwitchBR @TwitchSupportBR tenho uma vod dele gravada de duas horas falando merda pra caralho, coisas de pedo e naz1. | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1628089089609039906 | We provide localised support on Twitter in multiple languages! If you need local support, please check out our official accounts: 🇬🇧🇺🇸 @TwitchSupport 🇫🇷 @TwitchSupportFR 🇩🇪 @TwitchSupportDE 🇵🇹🇧🇷 @TwitchSupportBR 🇪🇸 + LatAm @TwitchSupportES 🇯🇵 @TwitchSupportJP | 275 |
| 1628162857065119744 | @TwitchSupport @TwitchSupportFR @TwitchSupportDE @TwitchSupportBR @TwitchSupportES @TwitchSupportJP But not through email after months? I'm confused | 48 |
| 1625651088543125504 | @TwitchBR @TwitchSupportBR E ai Twitch, os cara tão sendo misógino e falando de estuprar mulher e não vai banir eles? https://t.co/ByGJkDEwFu | 30 |
| 1628525636527484928 | Alô @TwitchBR. @TwitchSupportBR DEVOLVAM A MINHA CONTA QUE EU NÃO TO FAZENDO NADA DE ERRADO | 15 |
| 1625709402819788801 | gente tem um streamer atacando as mina ai que ta fazendo live na twitch cara eu não sei nem quem marcar mas cuidados meninas nem todo mundo leva as coisas na zoacao como eu #twitch@TwitchBR @TwitchSupportBR @felipeneto @paulanobrez @gabicattuzzo @Nuuhfps @g0ulaarte https://t.co/NpXN76JYHW | 14 |
| 1626412731996700674 | pros que ainda tiveram a coragem de acreditar nele quando sofri o ataque🤷🏻♀️ @TwitchSupportBR é surreal ainda existir pessoas assim streamando livremente https://t.co/CY7V1qpwaT | 11 |
| 1625651592287424512 | @RodrigoOuRodex @TwitchBR @TwitchSupportBR Sem falar de ataque cibernético organizado, e aí @TwitchBR onde está sua moderação? Já foi denunciado várias vezes e nada! https://t.co/k8nKQfaX3R | 7 |
| 1628526777176924160 | @TwitchBR @TwitchSupportBR Gente a Twitch ta falando que fui banida por causa de BOT sendo que eu não sou responsável por eles >:( Twitch faz alguma COISA | 6 |
| 1628099037285974025 | @TwitchSupport @TwitchSupportFR @TwitchSupportDE @TwitchSupportBR @TwitchSupportES @TwitchSupportJP How do I get in contact with my partner rep? I’ve sent you guys a request a month ago and haven’t heard anything back. -Sarge | 6 |
| 1626224104444669958 | bom dia @TwitchSupportBR @TwitchBR mudei de conta bancaria, e mudei de numero de telefone... porem não consegui mudar nenhuma das 2 coisas na minha conta da Twitch... oque eu faço? | 5 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #twitch | 2 |
| #glitchtipsbr | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @twitchsupportbr | 165 |
| @twitchbr | 66 |
| @twitchsupport | 36 |
| @twitchsupportfr | 32 |
| @twitchsupportde | 32 |
| @twitchsupportes | 32 |
| @twitchsupportjp | 32 |
| @felipeneto | 14 |
| @rodrigoourodex | 14 |
| @paulanobrez | 13 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
26
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🇬🇧 | 3 | United_Kingdom |
| 🇺🇸 | 3 | United_States |
| 🇫🇷 | 3 | France |
| 🇩🇪 | 3 | Germany |
| 🇵🇹 | 3 | Portugal |
| 🇧🇷 | 3 | Brazil |
| 🇪🇸 | 3 | Spain |
| 🇯🇵 | 3 | Japan |
| 👀 | 2 | eyes |
| 😊 | 1 | smiling_face_with_smiling_eyes |
Emojis groups
| Emoji Group | Count |
|---|---|
| Flags | 25 |
| Smileys & Emotion | 7 |
| People & Body | 6 |
| Objects | 3 |
| Symbols | 1 |