Tweets Analysis - Keyword: @TUIDeutschland
Overview
Total number of tweets analysed
52
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-31
Tweets covering
9 days
Average age of authors' accounts
10 years
Summarization
The tweets cover a range of topics related to TUI fly, including their 50th birthday celebrations, plane diversions, management positions, and customer complaints. Some users praise the airline's colorful liveries and express excitement for future visits, while others criticize TUI fly for adding fraudulent charges to their bills and poor customer service. One user complains about their hotel cancellation fee being more than the cost of the room and labels TUI fly as thieves.
Topic Modeling
- Aviation/airline industry celebration and birthday wishes for TUIfly
- Flight disruptions and customer complaints regarding TUIfly's service
- Presence of TUI Group executives and employees on TUIfly flights
- Skepticism and criticism towards TUIfly's pricing and customer service practices
- Calls to avoid booking with TUIfly due to perceived unethical behavior and dishonest practices
Emotional Analysis
The first three tweets express positive emotions such as excitement, happiness, and admiration towards TUI fly on their 50th birthday. The fourth tweet expresses frustration at a flight being diverted due to operational reasons. The fifth tweet expresses positive emotions towards TUI Group and its employees. The next few tweets express frustration and anger towards TUI fly for adding fraudulent charges and having incompetent customer service. The last tweet also expresses frustration and anger towards TUI fly for their cancellation fee being higher than the cost of the hotel room. Overall, the emotions expressed in these tweets range from positive to negative, but the majority express negative emotions towards TUI fly.
Trend Analysis
- Celebration of TUIfly's 50th birthday
- Criticism of TUI's customer service and billing practices
- Flight redirection and its implications
- Presence of TUI executives and employees on flights
- Humorous comments on TUI's pricing and fees
Types of Tweets
Number of Retweets
8
Percentage of total tweets
15%
Number of Original tweets
13
Percentage of total tweets
25%
Number of tweets that contain Mentions
52
Percentage of total tweets
100%
Number of tweets that were Replies
30
Percentage of total tweets
57%
Number of tweets that were Quotes
3
Percentage of total tweets
5%
Number of tweets that contain Hashtags
14
Percentage of total tweets
26%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 20 |
| Twitter for Android | 19 |
| Twitter Web App | 8 |
| TweetDeck | 2 |
| Brandwatch | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| eurowings | Eurowings | Welcome to our official Eurowings Twitter! ✈️ We're here to help you between 8am-10pm. Imprint: https://t.co/4tAQVVlJm5 | 92,103 |
| TUIDeutschland | TUI Deutschland | Offizieller Account von TUI Deutschland und TUI fly Germany. Updates aus unserem News Room & Geschichten aus der World of TUI. #LiveHappy // https://t.co/89pIoCbd5f | 44,010 |
| AvgeekMel | Avgeek Mel | I'm a female #British #photographer with a passion for #aviation✈️&self confessed #avgeek😁.Database of 8000+ high quality aviation images from 30+ airports🌍 | 15,652 |
| STR_Airport | Flughafen Stuttgart | Hier twittert Stuttgart Airport! | Impressum: https://t.co/iEu6Ea4zMs | Datenschutz: https://t.co/9GkZCZNcc1 | 10,721 |
| dusairport | Düsseldorf Airport | Offizieller Twitter-Account des Düsseldorfer Airports (DUS). Wir twittern und antworten täglich von 08:00 bis 18:00 Uhr. | 7,345 |
| Reise_Blog | Reiseblog & Kreuzfahrtblog fernwehblog.net | #Reiseblog & #Kreuzfahrtblog für #Städtereise, #Reise, #Urlaub & #Kreuzfahrt weltweit. Tägl. #TVTipp #Fernweh, Reiseberichte, Tipps und mehr. #VDRJ-Mitglied | 6,576 |
| kahliltweets | Kahlil Lechelt | Tweets about simple tactics and systems for new managers • JavaScript dev turned manager • Engineering Manager at @GoTo • Fediverse: kahlil@podcastindex.social | 4,134 |
| wellpresso | Wellnessmedia | #Wellnessmedia - alles, was ein #Hotel braucht - die #WellnessLady 🧜♀️ aus Berlin zwitschert rund um die #WellnessBranche - ❤ lich willkommen in meiner TL - | 3,626 |
| TUIPolitics | TUI Public Policy | News on tourism, transport and sustainability from @TUIGroup’s Public Policy teams in Brussels, Berlin and the destinations | Tweets in EN and DE | #TUIpolitics | 2,385 |
| DO9XE | Hendrik | Aruba Ambassador & WLAN at @CANCOM_SE - Feuerwehr | ACMX, ACCX | Tweets are my own and don't represent the opinion of my employer in any way. | 2,321 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| TUIDeutschland | TUI Deutschland | Offizieller Account von TUI Deutschland und TUI fly Germany. Updates aus unserem News Room & Geschichten aus der World of TUI. #LiveHappy // https://t.co/89pIoCbd5f | 7,004 |
| AvgeekMel | Avgeek Mel | I'm a female #British #photographer with a passion for #aviation✈️&self confessed #avgeek😁.Database of 8000+ high quality aviation images from 30+ airports🌍 | 6,126 |
| Reise_Blog | Reiseblog & Kreuzfahrtblog fernwehblog.net | #Reiseblog & #Kreuzfahrtblog für #Städtereise, #Reise, #Urlaub & #Kreuzfahrt weltweit. Tägl. #TVTipp #Fernweh, Reiseberichte, Tipps und mehr. #VDRJ-Mitglied | 3,790 |
| TUIPolitics | TUI Public Policy | News on tourism, transport and sustainability from @TUIGroup’s Public Policy teams in Brussels, Berlin and the destinations | Tweets in EN and DE | #TUIpolitics | 1,997 |
| kahliltweets | Kahlil Lechelt | Tweets about simple tactics and systems for new managers • JavaScript dev turned manager • Engineering Manager at @GoTo • Fediverse: kahlil@podcastindex.social | 1,475 |
| DO9XE | Hendrik | Aruba Ambassador & WLAN at @CANCOM_SE - Feuerwehr | ACMX, ACCX | Tweets are my own and don't represent the opinion of my employer in any way. | 1,323 |
| STR_Airport | Flughafen Stuttgart | Hier twittert Stuttgart Airport! | Impressum: https://t.co/iEu6Ea4zMs | Datenschutz: https://t.co/9GkZCZNcc1 | 995 |
| HejBjarne | Bjarne | 🏳️🌈 22 Jahre, Softwareentwickler; 🚲🚄🚎🎢; he/him/his #TeamBC100 @HejBjarne@sueden.social | 969 |
| Ilove_hollandia | Ik hou van Holland | Ondernemer, Anti Haagse pinokkiopolitiek, Nieuwsjunk, Sarcasme. LIJST, SLOTJE, DOORGESLAGEN IDIOTEN OF 🤬 =BLOCK | 928 |
| wellpresso | Wellnessmedia | #Wellnessmedia - alles, was ein #Hotel braucht - die #WellnessLady 🧜♀️ aus Berlin zwitschert rund um die #WellnessBranche - ❤ lich willkommen in meiner TL - | 685 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| lexielee | Writer | 12 |
| DO9XE | Aruba Ambassador & WLAN at @CANCOM_SE - Feuerwehr | ACMX, ACCX | Tweets are my own and don't represent the opinion of my employer in any way. | 5 |
| Reise_Blog | #Reiseblog & #Kreuzfahrtblog für #Städtereise, #Reise, #Urlaub & #Kreuzfahrt weltweit. Tägl. #TVTipp #Fernweh, Reiseberichte, Tipps und mehr. #VDRJ-Mitglied | 3 |
| HejBjarne | 🏳️🌈 22 Jahre, Softwareentwickler; 🚲🚄🚎🎢; he/him/his #TeamBC100 @HejBjarne@sueden.social | 3 |
| Ilove_hollandia | Ondernemer, Anti Haagse pinokkiopolitiek, Nieuwsjunk, Sarcasme. LIJST, SLOTJE, DOORGESLAGEN IDIOTEN OF 🤬 =BLOCK | 2 |
| sinanacikgozx | Ege Üniversitesi 📝aircraft technician✈️Civil aviator 👩✈️ Entrepreneur 📉 | 1 |
| saagnaak | A Man Who Against All Sort of Authorities⚡️ | 1 |
| sunnyside_1973 | Die Sonnenseite des Lebens so gut es geht geniessen! | 1 |
| kahliltweets | Tweets about simple tactics and systems for new managers • JavaScript dev turned manager • Engineering Manager at @GoTo • Fediverse: kahlil@podcastindex.social | 1 |
| eurowings | Welcome to our official Eurowings Twitter! ✈️ We're here to help you between 8am-10pm. Imprint: https://t.co/4tAQVVlJm5 | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1641520811675623434 | Look at those lovely colourful @TUIDeutschland liveries 👀😁✈️👍🏼 Happy 50th Birthday #tuifly #aviation #avgeek #TUI https://t.co/4lYU6zturX | 3 |
| 1641453778993020928 | Happy 50th Birthday @TUIDeutschland 🥳🎂 Wir freuen uns auf viele weitere Besuche von Euch 🤍 #flySTR #happybirthday #TUIfly #airline https://t.co/qCK33AK4OS | 2 |
| 1638478065473912835 | Avoid @TUIDeutschland at all costs. @TUIDeutschland is a scam! They will add random charges to your bill. On March 18 I booked a hotel room on their site for 1 night. The room was €148 per night. I called them an hour later to cancel the reservation to stay at a different hotel. | 1 |
| 1641477913710145559 | Mit unseren Lieblingslackierungen gratulieren wir #Tuyifly zum 50. Geburtstag! 🎉🎁🎀✈@TUIDeutschland https://t.co/KGVHA5F1lQ | 1 |
| 1640091977126387713 | @DO9XE @TUIDeutschland Im Zweifel hast du eh wegen der Umleitung aus betrieblichen Gründen Ansprüche. | 0 |
| 1640082898761003011 | Flug umgeleitet, nix Stuttgart. @TUIDeutschland hat sich entschieden, dass sie das Flugzeug morgen in Memmingen brauchen und daher müssen wir da auch hin. Okay. Mal schauen, wie weit wir über die magische 3h Grenze kommen. | 0 |
| 1640008616450093057 | @TUIDeutschland ist der Preis eigentlich ernst gemeint? ;) https://t.co/GVeOxTHvUB | 0 |
| 1639824297723060224 | @TUIDeutschland may I ask why you don't allow my 1yo child on board for stutgart-heraklion flight? #stupidmanagementseries | 0 |
| 1639364362681843713 | @TUINederland als je klacht hebt bij TUI over telefonische toezeggingen en je meldt deze, doen ze er niets mee. Je mag zelf opdraaien voor hun foute info. Ze verzieken je vakantie ! #TUI recover the smile ! @TUIUK @TUIDeutschland https://t.co/oQO1cw2Enr | 0 |
| 1639359300874432512 | @Jayb65343926 @TUIDeutschland Bei Veranstalterbuchungen kann es vereinzelt zu technischen Fehlern in der App und beim Login kommen. Die IT-Abteilung arbeitet bereits an einer Lösung. Unsere Kolleg:innen am Flughafen checken dich gerne kostenfrei ein. Beste Grüße, Jan | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1641520811675623434 | Look at those lovely colourful @TUIDeutschland liveries 👀😁✈️👍🏼 Happy 50th Birthday #tuifly #aviation #avgeek #TUI https://t.co/4lYU6zturX | 39 |
| 1641477913710145559 | Mit unseren Lieblingslackierungen gratulieren wir #Tuyifly zum 50. Geburtstag! 🎉🎁🎀✈@TUIDeutschland https://t.co/KGVHA5F1lQ | 29 |
| 1641453778993020928 | Happy 50th Birthday @TUIDeutschland 🥳🎂 Wir freuen uns auf viele weitere Besuche von Euch 🤍 #flySTR #happybirthday #TUIfly #airline https://t.co/qCK33AK4OS | 22 |
| 1640082898761003011 | Flug umgeleitet, nix Stuttgart. @TUIDeutschland hat sich entschieden, dass sie das Flugzeug morgen in Memmingen brauchen und daher müssen wir da auch hin. Okay. Mal schauen, wie weit wir über die magische 3h Grenze kommen. | 15 |
| 1641460876745261058 | Neben Sybille Reiß, Chief People Officer @TUIGroup, Marco Ciomperlik, Chief Airline Officer @TUIGroup, und Benjamin Jacobi, Geschäftsführer Vertrieb und Marketing @TUIDeutschland, sind auch Kolleginnen und Kollegen von TUI fly und vielen Reisebüros mit an Bord. https://t.co/a5vJ3bh0tS | 3 |
| 1640091977126387713 | @DO9XE @TUIDeutschland Im Zweifel hast du eh wegen der Umleitung aus betrieblichen Gründen Ansprüche. | 3 |
| 1641470004179681284 | @TUIDeutschland Happy Birthday!!!🥳🥳🥳 https://t.co/gSRX1R8gIf | 3 |
| 1640093238307569664 | @Herrbett @TUIDeutschland Muss man denen halt auch erstmal nachweisen. Mal schauen. | 2 |
| 1640102226269011968 | @DO9XE @TUIDeutschland Wait what?! Demnach streikt Memmingen morgen nicht? /s | 2 |
| 1640244884274544644 | @HejBjarne @TUIDeutschland Aber ist es eine Annullierung, wenn der Flug "geplant" startet und dann umgeleitet wird? | 1 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #tuifly | 5 |
| #tui | 4 |
| #flystr | 2 |
| #happybirthday | 2 |
| #airline | 2 |
| #aviation | 2 |
| #avgeek | 2 |
| #tuyifly | 2 |
| #tuideutschlandscam | 2 |
| #boeing737 | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @tuideutschland | 58 |
| @do9xe | 5 |
| @lufthansa_de | 4 |
| @dusairport | 3 |
| @tuigroup | 2 |
| @hejbjarne | 2 |
| @tuinederland | 2 |
| @tuiuk | 2 |
| @wellpresso | 1 |
| @reise_blog | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
73
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🥳 | 6 | partying_face |
| 🎂 | 4 | birthday_cake |
| ✈️ | 3 | airplane |
| 🤍 | 2 | white_heart |
| 👀 | 2 | eyes |
| 😁 | 2 | beaming_face_with_smiling_eyes |
| 👍🏼 | 2 | thumbs_up_medium-light_skin_tone |
| 🎉 | 2 | party_popper |
| 🎁 | 2 | wrapped_gift |
| 🎀 | 2 | ribbon |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 14 |
| People & Body | 8 |
| Activities | 7 |
| Travel & Places | 5 |
| Food & Drink | 4 |