Tweets Analysis - Keyword: @tommeetippee_UK
Overview
Total number of tweets analysed
13
Earliest tweet was on
2023-03-16
Latest tweet was on
2023-03-23
Tweets covering
7 days
Average age of authors' accounts
10 years
Summarization
Customers are experiencing difficulties with Tommee Tippee products and customer service, including difficulties with replacements, unresponsiveness from customer service, and faults with products such as sterilizers and breast pumps. However, the company has announced the winners of a competition and reminded customers of National Sleep Day.
Topic Modeling
- Customer service and product issues with Tommee Tippee products
- Congratulations to winners of the FemTech44 Competition
- Inquiries about replacement parts for Tommee Tippee breast pumps and bottles
- Inquiries about using Tommee Tippee sterilizers with other brands' products
- Technical issues with Tommee Tippee products and seeking help from the company
Emotional Analysis
The emotions expressed in these tweets include frustration, disappointment, and confusion regarding Tommee Tippee products and customer service. The tweets mention issues with products such as a malfunctioning perfect prep machine, faulty sterilizers, and a need for replacement parts. Some users express annoyance with the company's use of certain design features or lack of response to customer inquiries. One tweet is a positive announcement of a competition winner, but the majority of the tweets are negative in tone.
Trend Analysis
- Issues with Tommee Tippee products needing replacements or experiencing faults, including with breast pumps, sterilisers, and the perfect prep machine
- Congratulations and recognition for FemTech44 Competition winners judged by Lara Dolden and Alessandra Madio from Tommee Tippee
- Questions and requests for assistance with Tommee Tippee products, including replacement parts and suitability for use with other brands
- Humorous observations and confusion about Tommee Tippee product features, including misunderstood measurements and frustrating hardware design
- General reflections on parenthood and sleep, with a nod from Tommee Tippee to National Sleep Day
Types of Tweets
Number of Retweets
0
Percentage of total tweets
0%
Number of Original tweets
12
Percentage of total tweets
92%
Number of tweets that contain Mentions
13
Percentage of total tweets
100%
Number of tweets that were Replies
1
Percentage of total tweets
7%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
2
Percentage of total tweets
15%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 9 |
| Twitter Web App | 2 |
| Twitter for Android | 2 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| TechRoundUK | TechRound | The UK's fastest growing tech & startup news site. We shape & influence opinion. For interview & press opportunities email: david@tudorlodgeconsultants.com | 5,258 |
| nicksiobhan | Nicola Hough 🐝🇪🇺🌹💙 | Mum of four children, tweeting about my interests and every day life. | 636 |
| M_E_Marshall | Martin Marshall | Lover of Motorsports. Leeds UTD | 290 |
| dicciardi | Joe Ricciardi | I express myself to live. I live to express myself. | 118 |
| charmi_88 | Charmaine Hatch | Nurse Sister - Acute Medicine 💊💉🩻Views are my own. #hellomynameischarmaine | 104 |
| kirstynleahh | Kirstyn Crate | 💥all views are that of my own and not my employer💥 | 84 |
| laurengwood | Lauren | Constantly looking for my car keys, glasses and phone. | 66 |
| slwordley | Sarah Wordley | - | 63 |
| mike_lynagh | Mike_Lynagh | I write about building better habits at https://t.co/Wmb6Z3hRhp.Join my FREE weekly Newsletter on Building Better Habits https://t.co/yvKofSzPZ6 | 62 |
| tamsinsaid | Tamsin | 🏴 | 38 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| M_E_Marshall | Martin Marshall | Lover of Motorsports. Leeds UTD | 1,810 |
| nicksiobhan | Nicola Hough 🐝🇪🇺🌹💙 | Mum of four children, tweeting about my interests and every day life. | 1,483 |
| TechRoundUK | TechRound | The UK's fastest growing tech & startup news site. We shape & influence opinion. For interview & press opportunities email: david@tudorlodgeconsultants.com | 965 |
| charmi_88 | Charmaine Hatch | Nurse Sister - Acute Medicine 💊💉🩻Views are my own. #hellomynameischarmaine | 590 |
| mike_lynagh | Mike_Lynagh | I write about building better habits at https://t.co/Wmb6Z3hRhp.Join my FREE weekly Newsletter on Building Better Habits https://t.co/yvKofSzPZ6 | 497 |
| dicciardi | Joe Ricciardi | I express myself to live. I live to express myself. | 474 |
| slwordley | Sarah Wordley | - | 445 |
| laurengwood | Lauren | Constantly looking for my car keys, glasses and phone. | 393 |
| K31thj | Keith Jeffrey | - | 221 |
| tamsinsaid | Tamsin | 🏴 | 185 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| nicksiobhan | Mum of four children, tweeting about my interests and every day life. | 2 |
| K31thj | - | 1 |
| M_E_Marshall | Lover of Motorsports. Leeds UTD | 1 |
| TechRoundUK | The UK's fastest growing tech & startup news site. We shape & influence opinion. For interview & press opportunities email: david@tudorlodgeconsultants.com | 1 |
| charmi_88 | Nurse Sister - Acute Medicine 💊💉🩻Views are my own. #hellomynameischarmaine | 1 |
| dicciardi | I express myself to live. I live to express myself. | 1 |
| kirstynleahh | 💥all views are that of my own and not my employer💥 | 1 |
| laurengwood | Constantly looking for my car keys, glasses and phone. | 1 |
| mike_lynagh | I write about building better habits at https://t.co/Wmb6Z3hRhp.Join my FREE weekly Newsletter on Building Better Habits https://t.co/yvKofSzPZ6 | 1 |
| slwordley | - | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1638936778014089216 | Anybody had any success in getting replacements from @tommeetippee_UK feel like I’m having to jump through hoops for them to replace my perfect prep machine, it stopped working properly 4 months after I’ve purchased it …. Won’t accept videos bc I used a mam bottle in the video🙃 | 0 |
| 1638884529111744514 | We're proud to announce the winners of our FemTech44 Competition 2023! Congratulations to all the amazing companies who have been featured and thank you to judges @DoldenLara and @tommeetippee_UK's Alessandra Madio for your time. https://t.co/bmOjwFjCFU | 0 |
| 1638636563239247880 | Thanks for the non response @tommeetippee_UK - now I am playing a guessing game of is my supply dropping because baby is naturally dropping feeds or do I need new membranes for the pump! | 0 |
| 1638279576508944406 | Dear @tommeetippee_UK - I have been your double electric breast pump - how often should I replace the silicone parts and can you direct me on where to order replacements? | 0 |
| 1638137590241980417 | @tommeetippee_UK We have an Ultra UV 3 in 1. Can we use it to sterilise the parts for a Momcozy S12 Pro Breast Pump please ? | 0 |
| 1637751236358205441 | @tommeetippee_UK any idea why our steriliser has gone black where the water goes? We add the right amount of water and make sure the bottles are clean etc etc. https://t.co/M50GQiSar1 | 0 |
| 1637589760511279105 | @tommeetippee_UK - Green (266ml/9fl oz) holds less than blue (390ml/13fl oz)? Either- a) I’m experiencing a senior moment b) An optical illusion is at play c) The packaging is wrong I hope it’s C for my sake 🤣 Purchased from @BootsUK fyi 👍🏻 #illusion #confused #baby https://t.co/5ROTv39hL5 | 0 |
| 1637095550418841601 | @tommeetippee_UK using Y shaped screws on their machines is the most infuriating thing I've ever experienced! Whose bright idea was that?! | 0 |
| 1636987540719947776 | @tommeetippee_UK just done anti-calc cycle and now machine is dead. Any and all help appreciated | 0 |
| 1636779162928136225 | @Ryanair can I bring a @tommeetippee_UK perfect prep machine on my carry on luggage for making babies bottles? | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1638936778014089216 | Anybody had any success in getting replacements from @tommeetippee_UK feel like I’m having to jump through hoops for them to replace my perfect prep machine, it stopped working properly 4 months after I’ve purchased it …. Won’t accept videos bc I used a mam bottle in the video🙃 | 0 |
| 1638884529111744514 | We're proud to announce the winners of our FemTech44 Competition 2023! Congratulations to all the amazing companies who have been featured and thank you to judges @DoldenLara and @tommeetippee_UK's Alessandra Madio for your time. https://t.co/bmOjwFjCFU | 0 |
| 1638636563239247880 | Thanks for the non response @tommeetippee_UK - now I am playing a guessing game of is my supply dropping because baby is naturally dropping feeds or do I need new membranes for the pump! | 0 |
| 1638279576508944406 | Dear @tommeetippee_UK - I have been your double electric breast pump - how often should I replace the silicone parts and can you direct me on where to order replacements? | 0 |
| 1638137590241980417 | @tommeetippee_UK We have an Ultra UV 3 in 1. Can we use it to sterilise the parts for a Momcozy S12 Pro Breast Pump please ? | 0 |
| 1637751236358205441 | @tommeetippee_UK any idea why our steriliser has gone black where the water goes? We add the right amount of water and make sure the bottles are clean etc etc. https://t.co/M50GQiSar1 | 0 |
| 1637589760511279105 | @tommeetippee_UK - Green (266ml/9fl oz) holds less than blue (390ml/13fl oz)? Either- a) I’m experiencing a senior moment b) An optical illusion is at play c) The packaging is wrong I hope it’s C for my sake 🤣 Purchased from @BootsUK fyi 👍🏻 #illusion #confused #baby https://t.co/5ROTv39hL5 | 0 |
| 1637095550418841601 | @tommeetippee_UK using Y shaped screws on their machines is the most infuriating thing I've ever experienced! Whose bright idea was that?! | 0 |
| 1636987540719947776 | @tommeetippee_UK just done anti-calc cycle and now machine is dead. Any and all help appreciated | 0 |
| 1636779162928136225 | @Ryanair can I bring a @tommeetippee_UK perfect prep machine on my carry on luggage for making babies bottles? | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #illusion | 1 |
| #confused | 1 |
| #baby | 1 |
| #nationalsleepday | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @tommeetippee_uk | 13 |
| @doldenlara | 1 |
| @bootsuk | 1 |
| @ryanair | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
23
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🙃 | 1 | upside-down_face |
| 🤣 | 1 | rolling_on_the_floor_laughing |
| 👍🏻 | 1 | thumbs_up_light_skin_tone |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 2 |
| People & Body | 1 |