Tweets Analysis - Keyword: @tod_tv
Overview
Total number of tweets analysed
173
Earliest tweet was on
2023-02-09
Latest tweet was on
2023-02-18
Tweets covering
9 days
Average age of authors' accounts
8 years
Summarization
People are asking when the Tod app will be working in Saudi Arabia, customers are experiencing payment deduction problems and inadequate customer support, files complaints and inquiries about refunds from Apple and Android store. People also want to know why BeIN and Tod websites are blocked, and if they need to use IPTV in order to watch certain shows.
Topic Modeling
- Problems with Tod TV services
- Comparing different streaming services
- Complaints about payment related issues
- Technical questions about Tod TV
- Availability of Tod TV in Saudi Arabia
Emotional Analysis
The tweets express a range of emotions, from confusion and frustration to admiration and anger. The first few tweets express confusion about the application's availability in Saudi Arabia, while the next few show admiration for the company's response to customer issues. However, the tone shifts as customers report being charged twice for the same subscription and not being able to contact customer service. The tweets become increasingly frustrated and angry, with some customers resorting to Twitter as a last resort. The last few tweets express confusion about the availability of streaming services and frustration about not being able to access content without using an IPTV.
Trend Analysis
- Problems Using the @tod_tv App
- Accessibility of @tod_tv App in the Middle East
- Competing Streaming Services in the Middle East
- Lack of Customer Support for @tod_tv App
- High Cost of @tod_tv App
Types of Tweets
Number of Retweets
7
Percentage of total tweets
4%
Number of Original tweets
31
Percentage of total tweets
17%
Number of tweets that contain Mentions
173
Percentage of total tweets
100%
Number of tweets that were Replies
139
Percentage of total tweets
80%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
1
Percentage of total tweets
0%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 102 |
| Twitter for Android | 59 |
| Twitter Web App | 11 |
| Twitter for iPad | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| qatarday | Qatar Day | Qatar's leading lifestyle, news and information gateway. Curating and creating interesting content and providing our followers nothing but the best ! | 26,662 |
| xiMeShal | مشعل 🇵🇹 | استغفرالله العظيم واتوب اليه. | 10,875 |
| 2makoo | سينباي | هنا عالمي الاخر ، هواياتي و كل اهتماماتي ، الالعاب و الانمي والافلام و المسلسلات جل اهتماماتي ، مهتم باللغة العربية الفصحى و بدبلجة الانمي | 6,936 |
| 3tim__ | .... | - | 3,450 |
| aishaGot | Aisha | do - re - me | 3,305 |
| ALJASSER_Z | ابو عبد الوهاب ا لجاسر | رحمك الله ياوالدي رحمة واسعة و الحقني بك في جنات النعيم...اللهم احفظ لي والدتي و عافها و أعفو عنها و انفعني بدعواتهـا . الخاص معطل !!!! | 2,994 |
| ahm139305 | احمد الثبيتي | أﺳﺎﻣﺢ ﻷﺭﺗﺎﺡ ﻭأﺗﻨﺎﺳﻰ ﻷﺑﺘﺴﻢ ، ﻭأﺻﻤﺖ ﻷﻧﻲ ﻻ ﺃﺭﻳﺪ أن أﺟﺎﺩﻝ ، ﻭأﺗﻐﺎﺿﻰ لأن ﻻ شيء ﻳﺴﺘﺤﻖ ﻭأﺻﺒﺮ ﻷﻥ ﺛﻘﺘﻲ باﻟﻠﻪ ﻟﻴﺲ ﻟﻬﺎ ﺣﺪﻭﺩ ( معلم كيمياءثانوي ). | 2,097 |
| mtnokh__0 | MĀŦ₦Ō₭Ħ | سوف يأتي يوم لا أكون معكم فيه ، وسوف تدخلون لتقرأوآ ما كتبت ، فإن وجدتم ما يؤجرني ✨انشروه✨ وان وجدتم ما يؤثمني ✨أتركوه✨ | 1,798 |
| MintyMat | MintyMat | Mr @superelection. Dad in Dubai. SEN Teacher & Social Worker. Bike, run, swim. Lifelong vegetarian, birding. 🇦🇪, 🇰🇵, Isle of Wight and Ambridge 🐈⬛🐈 | 1,738 |
| AQAlateeqi | AQA | Listen. Learn. Humanitarian | 1,218 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| AhmedComp13 | Ahmed A. Mansour منصور | Following & retweet do not necessarily mean endorsement المتابعة وإعادة التغريد لا تعني بالضرورة التبني | 5,002 |
| mmhhh212 | محمد علي | - | 4,364 |
| 3tim__ | .... | - | 2,856 |
| ALJASSER_Z | ابو عبد الوهاب ا لجاسر | رحمك الله ياوالدي رحمة واسعة و الحقني بك في جنات النعيم...اللهم احفظ لي والدتي و عافها و أعفو عنها و انفعني بدعواتهـا . الخاص معطل !!!! | 2,551 |
| mtnokh__0 | MĀŦ₦Ō₭Ħ | سوف يأتي يوم لا أكون معكم فيه ، وسوف تدخلون لتقرأوآ ما كتبت ، فإن وجدتم ما يؤجرني ✨انشروه✨ وان وجدتم ما يؤثمني ✨أتركوه✨ | 2,437 |
| ii2qq | . | - | 2,108 |
| 2makoo | سينباي | هنا عالمي الاخر ، هواياتي و كل اهتماماتي ، الالعاب و الانمي والافلام و المسلسلات جل اهتماماتي ، مهتم باللغة العربية الفصحى و بدبلجة الانمي | 2,050 |
| malmasri | Mazen Masri | Chelsea fan... say something! | 1,823 |
| aLM444144 | wael 😎 | اصحاب العقول العظيمه لديهم اهداف وغايات اما الاخرون يكتفون ب الاحلام..، 😉 | 1,716 |
| all1lebanon | حسين حسين | - | 1,387 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| MintyMat | Mr @superelection. Dad in Dubai. SEN Teacher & Social Worker. Bike, run, swim. Lifelong vegetarian, birding. 🇦🇪, 🇰🇵, Isle of Wight and Ambridge 🐈⬛🐈 | 15 |
| Nemer_Jeddah | شخص بسيط ويحب البسطاء | 9 |
| AhmedComp13 | Following & retweet do not necessarily mean endorsement المتابعة وإعادة التغريد لا تعني بالضرورة التبني | 7 |
| kunalsuvarna | - | 6 |
| nlywn666 | اهلاوي 9دوري💚هاشمي شريف 515 | 6 |
| AQAlateeqi | Listen. Learn. Humanitarian | 5 |
| jLCEzynbnpW99vd | - | 4 |
| KerdanyMohamed | - | 4 |
| Salembnmoh | مصمم ... وعاشق للنصر العالمي 💛💙 | 3 |
| iLurnzo | بريداوي المنشئ ⚫️⚪️🔴 ٌ | 3 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1625060028746014722 | @tod_tv متى يعمل التطبيق في المملكة العربية السعودية ؟ | 1 |
| 1625062782696624128 | Anyone looking to subscribe to @tod_tv . DON'T. They have zero customer service, literally. You cannot find a single human to respond. They have ripped off many people that have paid and still did not activate their subscription and you have no way to reach someone for help. | 1 |
| 1626191208815943681 | @tod_tv لحد يشترك من السعودية مايشتغل | 1 |
| 1625059822600171523 | @tod_tv أسوء خدمة عملاء. رجعو المبلغ أو فعلوا الاشتراك! | 0 |
| 1625011215326932992 | @tod_tv تم دفع اشتراك سنوي كامل و لم يتم تفعيل الاشتراك و الموضوع صارله ٣ ايام ولا لم يتم الرد على الايميل او الوتساب | 0 |
| 1624955646452826114 | @tod_tv هل يعمل الموقع في المملكه العربيه السعوديه ؟؟ | 0 |
| 1624947046489772032 | @nlywn666 @tod_tv يعطيك العافيه طيب لو ابستهدمه ع الشاشات السمارت نفس الموضوع محجوب ؟ | 0 |
| 1624897386169466880 | @tod_tv I need to speak with someone, I am facing a problem with your app subscription | 0 |
| 1624883249154605058 | @tod_tv أرجو منكم إضافة mini match المباراة النهائية @afcasiancup_ar لكأس آسيا تحت 23 سنة 2022 بين منتخبي السعودية و أوزبكستان بتعليق عصام الشوالي وشكرا جزيلا | 0 |
| 1624883043033927681 | @tod_tv أرجو منكم إضافة mini match المباراة النهائية @caf_online_AR لكأس الأمم الأفريقية تحت 23 سنة 2019 بين منتخبي مصر و ساحل العاج بتعليق علي محمد علي وشكرا جزيلا | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1625060028746014722 | @tod_tv متى يعمل التطبيق في المملكة العربية السعودية ؟ | 2 |
| 1624202492677394432 | ولا عزاء لباقي المنصات العربي @STARZPlayArabia @OSNplus @osntvofficial @tod_tv | 2 |
| 1625508387088629761 | @kunalsuvarna @malmasri @tod_tv Well done! Tod did eventually reach out to customers yesterday, via IG DM. They are working on my case and have given me a free month whilst they resolve. Looks like many were affected. | 1 |
| 1625505185622802436 | @kunalsuvarna @tod_tv Any luck in the end? I'm facing the same problem. Got charged twice. @kunalsuvarna @MintyMat @tod_tv | 1 |
| 1624426143527886854 | @MintyMat @tod_tv I think you should just ask for a refund through Apple | 1 |
| 1624426218400407552 | @MintyMat @tod_tv Or android store they refund you back | 1 |
| 1624426401913872386 | @MintyMat @tod_tv But I did it the same time so they processed my request | 1 |
| 1624427417736445953 | @tod_tv I have tried subscribing 5 times. The amount has been deducted 5 times yet it keeps saying payment failed. And you have no customer support. This needs to be solved now. | 1 |
| 1625921868648644609 | @all1lebanon @azoozazooz544 @tod_tv لحد اللحظة فقط Samsung TV | 1 |
| 1624427572137164802 | @kunalsuvarna @tod_tv I did it through website. They have stolen the money. I will try my credit card and police. | 1 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #ontod | 2 |
| #todtv | 1 |
| #competition | 1 |
| #qatarday | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @tod_tv | 174 |
| @ilurnzo | 14 |
| @mintymat | 11 |
| @nlywn666 | 9 |
| @starzplayarabia | 9 |
| @osnplus | 9 |
| @osntvofficial | 9 |
| @2makoo | 8 |
| @kunalsuvarna | 6 |
| @nemer_jeddah | 6 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
7
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ❤️ | 2 | red_heart |
| 😢 | 2 | crying_face |
| 🙄 | 2 | face_with_rolling_eyes |
| 🌹 | 1 | rose |
| 🥷 | 1 | ninja |
| ✋🏻 | 1 | raised_hand_light_skin_tone |
| ❗ | 1 | red_exclamation_mark |
| ‼️ | 1 | double_exclamation_mark |
| ⚠ | 1 | warning |
| 😂 | 1 | face_with_tears_of_joy |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 7 |
| Symbols | 3 |
| People & Body | 2 |
| Animals & Nature | 1 |