Tweets Analysis - Keyword: @TekSavvyNetwork
Overview
Total number of tweets analysed
24
Earliest tweet was on
2023-03-23
Latest tweet was on
2023-03-30
Tweets covering
7 days
Average age of authors' accounts
10 years
Summarization
The tweets discuss various aspects of the telecommunications industry, including the protection of privacy rights and the competitiveness of different ISPs. The conversation touches on specific companies such as TekSavvyNetwork, Rogers, and Quebecor, as well as related topics such as corporate hubris, customer service, and technology access. There is also mention of a potential rebranding of Quebecor's Freedom mobile to Fizz in Ontario and Manitoba.
Topic Modeling
- Corporate hubris affecting products
- ISP industry and competition
- Privacy and protection issues
- Customer support and service issues
- Policy and compliance requirements in the corporate umbrella
Emotional Analysis
The emotions expressed in these tweets range from frustration and anger towards ISPs and their practices, to loyalty and support for Teksavvy's stance on privacy rights. There is also a sense of disappointment towards corporate hubris and the impact it can have on consumer products. The conversation also touches on issues of confidentiality and trust in the telecommunications industry, and there are occasional attempts at humor and light-hearted banter throughout.
Trend Analysis
- Discussion of ISP market competition among TekSavvy, Fido, Rogers, and Quebecor
- Concerns about privacy protection for clients and potential class action lawsuits
- Complaints about service issues, including speed upgrades and technician visits
- Jokes and banter between users
- Discussion of corporate policies and procedures related to privacy compliance
Types of Tweets
Number of Retweets
11
Percentage of total tweets
45%
Number of Original tweets
3
Percentage of total tweets
12%
Number of tweets that contain Mentions
24
Percentage of total tweets
100%
Number of tweets that were Replies
21
Percentage of total tweets
87%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
0
Percentage of total tweets
0%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 11 |
| Twitter Web App | 10 |
| TweetDeck | 2 |
| Twitter for iPhone | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| TekSavvyCSR | TekSavvy Assistance | Want to make a switch, or have a question? We can help! Technical Support is available Mon-Fri 24 hours. Sat-Sun 7am-10pm, EST. @teksavvybuzz for latest news | 19,909 |
| cg_curtis | Ghost Of | I am a poet that lives now in @CLToronto And survived #Cancer twice & is a huge wrestling fan be @WWE or @AEW or TNA & I am also a huge @Eminem fan | 1,027 |
| fanCRTCProfling | Commissioner Miner | Official fake account of the CRTC Data Mining and Profiling Commissioner. | 656 |
| NunoMAguiar | Nuno Aguiar🇨🇦🇵🇹🇦🇴 | The views expressed on Twitter are my own and ought not be considered as originating from my employer. | 304 |
| BigBadJuan | J A | cubicle denizen with Vitamn B12 deficiency / Luchador in training | 183 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| TekSavvyCSR | TekSavvy Assistance | Want to make a switch, or have a question? We can help! Technical Support is available Mon-Fri 24 hours. Sat-Sun 7am-10pm, EST. @teksavvybuzz for latest news | 7,071 |
| cg_curtis | Ghost Of | I am a poet that lives now in @CLToronto And survived #Cancer twice & is a huge wrestling fan be @WWE or @AEW or TNA & I am also a huge @Eminem fan | 5,007 |
| BigBadJuan | J A | cubicle denizen with Vitamn B12 deficiency / Luchador in training | 555 |
| fanCRTCProfling | Commissioner Miner | Official fake account of the CRTC Data Mining and Profiling Commissioner. | 538 |
| NunoMAguiar | Nuno Aguiar🇨🇦🇵🇹🇦🇴 | The views expressed on Twitter are my own and ought not be considered as originating from my employer. | 479 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| fanCRTCProfling | Official fake account of the CRTC Data Mining and Profiling Commissioner. | 10 |
| BigBadJuan | cubicle denizen with Vitamn B12 deficiency / Luchador in training | 8 |
| cg_curtis | I am a poet that lives now in @CLToronto And survived #Cancer twice & is a huge wrestling fan be @WWE or @AEW or TNA & I am also a huge @Eminem fan | 3 |
| TekSavvyCSR | Want to make a switch, or have a question? We can help! Technical Support is available Mon-Fri 24 hours. Sat-Sun 7am-10pm, EST. @teksavvybuzz for latest news | 2 |
| NunoMAguiar | The views expressed on Twitter are my own and ought not be considered as originating from my employer. | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1641580492427259904 | @cogecohelps My in-laws are @TekSavvyNetwork customers in Hamilton and someone at your company screwed up their speed upgrade 3 days ago and still nothing. | 0 |
| 1639586876372975622 | @cg_curtis @TekSavvyBuzz @TekSavvyNetwork @Rogers @RogersHelps @CLToronto Good to hear the service is working, if you need us we are here to assist. Please dm us for any further assistance. Thanks, TSI-LM | 0 |
| 1638919650053619712 | @BigBadJuan @TekSavvyNetwork Laff. lol. Fido charges less than the wholesale rate Teksavvy has. Rogers uses the flanker brand to kill wholesale competition. In QC, Quebecor prices everything so high prices are 2-3x Ontario Fido, unless u use a Quebecor flanker (fizz) which is still over priced. | 0 |
| 1638920105999360001 | @fanCRTCProfling @TekSavvyNetwork I didn't believe you that they named an ISP Fizz. But they did. https://t.co/bGGPsAF2e1 | 0 |
| 1638920525870137344 | @BigBadJuan @TekSavvyNetwork Price wise, TSI can't compete. *Fixed* that way. One has to go to a flanker where privacy & protections are very lacking (diff privacy/protection rules there). Even access to technology is fixed (flankers have access to fibre, TSI doesn't). Ride it out w/ TSI, principle of it. | 0 |
| 1638920856309989377 | @BigBadJuan @TekSavvyNetwork You didn't believe me? WTF? Dude, listen and believe in all I say. I breathe this. I bathe in this stuff. You owe me now for angering me | 0 |
| 1638921284561035264 | @BigBadJuan @TekSavvyNetwork Get used to the name Fizz, Quebecor just may very well rebrand Freedom to Fizz in Ontario and Manitoba. | 0 |
| 1638922390695710721 | @fanCRTCProfling @TekSavvyNetwork Does fizz not have the negative connotation in French that it does in English? https://t.co/TrlJXljPYS | 0 |
| 1638922542659387397 | @fanCRTCProfling @TekSavvyNetwork Bathing in this sounds unhealthy... https://t.co/Ntpb3UjQF4 | 0 |
| 1638922799283593220 | @BigBadJuan @TekSavvyNetwork https://t.co/zMXqk2iLuD | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1638923964805160960 | @fanCRTCProfling @TekSavvyNetwork Hey it's not the first time a product would be undone by corporate hubris. Chevy tried to sell the nova in Mexico. https://t.co/CokBQviSwu | 1 |
| 1638923335277895680 | @fanCRTCProfling @TekSavvyNetwork Definitely not going to leave Teksavvy, they're the only ISP going to the courts to protect the privacy rights of their clients. https://t.co/kixu6lK9eI | 1 |
| 1638919650053619712 | @BigBadJuan @TekSavvyNetwork Laff. lol. Fido charges less than the wholesale rate Teksavvy has. Rogers uses the flanker brand to kill wholesale competition. In QC, Quebecor prices everything so high prices are 2-3x Ontario Fido, unless u use a Quebecor flanker (fizz) which is still over priced. | 1 |
| 1638920856309989377 | @BigBadJuan @TekSavvyNetwork You didn't believe me? WTF? Dude, listen and believe in all I say. I breathe this. I bathe in this stuff. You owe me now for angering me | 1 |
| 1638926533677965312 | @BigBadJuan @TekSavvyNetwork The protection part (or lack of) is under confidentiality at the CRTC to protect the brand names. Trust and reputation issue & likely class action issue. Telus even threatened the media with a lawsuit for just a small portion of the story. | 1 |
| 1638926032194420736 | @BigBadJuan @TekSavvyNetwork They cut corners and it affects *protection* Then there's the whole forcing of everything (support, billing and so forth) to online for the "customer journey" data and merging of data with other stuff as explain by Quebecor at the CRTC. Bit more to it... | 1 |
| 1638924295769321473 | @BigBadJuan @TekSavvyNetwork And I'll tell u something not many people know (or like u, may think i'm kidding, but i'm not). Flankers actually ran to the CRTC to make their lack of privacy and privacy protections confidential, and the CRTC *did* hide it. Opposite of TSI. | 1 |
| 1638923917820559362 | @BigBadJuan @TekSavvyNetwork Yeah, people riding it out with TSI deserve a thumbs up. | 1 |
| 1638920105999360001 | @fanCRTCProfling @TekSavvyNetwork I didn't believe you that they named an ISP Fizz. But they did. https://t.co/bGGPsAF2e1 | 0 |
| 1638920525870137344 | @BigBadJuan @TekSavvyNetwork Price wise, TSI can't compete. *Fixed* that way. One has to go to a flanker where privacy & protections are very lacking (diff privacy/protection rules there). Even access to technology is fixed (flankers have access to fibre, TSI doesn't). Ride it out w/ TSI, principle of it. | 0 |
Top 3 Languages Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @teksavvynetwork | 24 |
| @bigbadjuan | 10 |
| @fancrtcprofling | 8 |
| @teksavvybuzz | 5 |
| @rogers | 4 |
| @rogershelps | 4 |
| @cltoronto | 4 |
| @teksavvycsr | 3 |
| @cg_curtis | 2 |
| @cogecohelps | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
4
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🤬 | 1 | face_with_symbols_on_mouth |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 1 |