Tweets Analysis - Keyword: @tcl_india
Overview
Total number of tweets analysed
117
Earliest tweet was on
2023-02-10
Latest tweet was on
2023-02-20
Tweets covering
10 days
Average age of authors' accounts
5 years
Summarization
TCL has received multiple negative reviews for their poor reliability, service, product quality, customer service, and warranty issues. Additionally, several customers have commented on their experiences with TCL products not lasting more than a year or two. There have also been complaints about the lack of responses from TCL customer service on emails and calls. Additionally, some customers have praised the brand for their accomplishments.
Topic Modeling
- Poor reliability and service
- Sales hype
- Cheap products
- Customer service experience
- Product functionality
Emotional Analysis
The emotions expressed in these tweets are mostly negative, with many people expressing frustration and dissatisfaction with the reliability, service, and quality of TCL products. Many customers have had bad experiences with their TVs going bad after a year or two, faulty products being sent as replacements, and poor customer service. There are also a few congratulatory messages and neutral inquiries, but overall the sentiment is negative.
Trend Analysis
- Poor reliability and service
- Cheap quality products
- Lack of proper updates and answers to customers
- Short lifespan of product (less than 1 to 2 year)
- Inefficient customer service
Types of Tweets
Number of Retweets
36
Percentage of total tweets
30%
Number of Original tweets
18
Percentage of total tweets
15%
Number of tweets that contain Mentions
117
Percentage of total tweets
100%
Number of tweets that were Replies
63
Percentage of total tweets
53%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
39
Percentage of total tweets
33%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 80 |
| Twitter Web App | 27 |
| Twitter for iPhone | 7 |
| Twitter for iPad | 1 |
| TweetDeck | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Mj180Shiva | Shiva Kumar | Simple & Loving. | 3,327 |
| PinkCityLover | RAJAT | Tie loathing adventurer and thrill seeker, who believes in turning ideas into reality. #techgadgets #smartphone #business #socialmedia #design #innovation | 3,299 |
| mannkizubani | Manu Mathur - Digital Marketer | Blogger | Content Manager @ NP Digital India • Featured @Inc42 • Expert in long-form blogs/articles, SEO, Content Marketing, & more • DM for a quick consultation | 2,628 |
| ShivamG64967056 | Shivam Gusain | Student (छात्र)✍️ | 1,710 |
| vijayscsa | vijay ravi #searching job role | Tweets are mine. Career move to #SRE. I do Platform deployment for Cloud infra (#AWS #AZURE #vmware #Multicloud),containers via #kubernetes & Build and Release | 1,282 |
| surajsahu32 | Suraj Sahu | कोई लक्ष्य मनुष्य के साहस से बड़ा नहीं, हारा वही है जो लड़ा नहीं...!! 😍😜 Member of #stufflistingsarmy #stylesquad #CyberVillagers | 1,013 |
| RamDas06965396 | Ram Das.sing | RamDas.sing | 840 |
| santosh_godage | Santosh G 🍁 | Tech enthusiast, excited for new smartphones and other interesting gadgets, want to gain knowledge and spread it. #stufflistingsarmy | 801 |
| SLRTBot | SL RT Bot 🇱🇰🤖 | I will Retweet Your favorite # Tags. If you need to #RT any #Tag or Your #Account Tweets #DM to #SL_Bota. #SL_Bota ready to Retweet. ✍️ by @619Sniper619 | 735 |
| arvindr3 | Arvind | Learning from failures | Movie Addict|Cricket Enthusiast | 705 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| vijayscsa | vijay ravi #searching job role | Tweets are mine. Career move to #SRE. I do Platform deployment for Cloud infra (#AWS #AZURE #vmware #Multicloud),containers via #kubernetes & Build and Release | 4,974 |
| Mj180Shiva | Shiva Kumar | Simple & Loving. | 4,497 |
| RamDas06965396 | Ram Das.sing | RamDas.sing | 3,730 |
| RAMESHJBHOJWANI | RAMESH JBHOJWANI | Self Employed professional Asset Manager across all asset classes with niche in property -Vaastu | 3,045 |
| mannkizubani | Manu Mathur - Digital Marketer | Blogger | Content Manager @ NP Digital India • Featured @Inc42 • Expert in long-form blogs/articles, SEO, Content Marketing, & more • DM for a quick consultation | 2,269 |
| navina30 | dolly navina | I Am ROOTED And GROUNDED IN CHRIST ,Even Before The Foundation Of The World Was Laid ! | 1,969 |
| MaruwadaShriram | Maruwada Shriram Rao | Born and Brought up in Bhilai Steel City,Patriotic,Aviation Enthusiastic, Public Servant,Sportsman,Passion for Music,Served at New Delhi,Serving in Hyderabad | 1,829 |
| arvindr3 | Arvind | Learning from failures | Movie Addict|Cricket Enthusiast | 1,578 |
| ShivamG64967056 | Shivam Gusain | Student (छात्र)✍️ | 1,468 |
| MiSagarTambe | मी सागर तांबे | It is easy to be a theist, but very difficult to be an atheist..... Not everyone you lose is a loss..... | 1,438 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| j_tinani | - | 11 |
| Only__Vimal | Proud Indian 🇮🇳 Learner | Creative | Humorous | Serious Funny | Dreamer | #stufflistingsarmy 🤩 | 7 |
| ramakrinshnan | Pulz Electronics | 4 |
| santosh_godage | Tech enthusiast, excited for new smartphones and other interesting gadgets, want to gain knowledge and spread it. #stufflistingsarmy | 3 |
| freaky_anil | #stufflistingsarmy Mamber Love Tech🌻 Always Positive ☺️ Welcome 2023 #HappyNewYear #CES #iQOO11 Launch Event. | 3 |
| ashiboy7 | Big fan of Cricket Big fan of IPL,Indian cricket team Big fan of Delhi capitals Big fan of Rishabh pant | 3 |
| SumanthBabu_Y | Pure Soul is a Pure Lie 💯 | 3 |
| aman_sharmas | Engineering Graduate | Contest Lover | Theist | Tech Enthusiast | Traveller | You Can Tag me in every Contest Post | #stufflistingsarmy | Jai Hanuman | | 2 |
| tetsnraee | India first.Jai hind.🇮🇳 | 2 |
| prashant2witts | Single😎 |Music📻| Nature ❤️🍂🥀| Tech❤👨💻 |Jai Hind🇮🇳 |Life Is Like a Radio📻,To Acpt Whatever Song Comes in It| #stufflistingsarmy | 2 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1625907140694282240 | @sugandhadixi85 @DelhiCapitals @tcl_india @PrithviShaw @SDhawan25 @Rishabpant777 Hi | 1 |
| 1624311857665425408 | @TCL_Global I am unable to create a new account on your website. After entering the 6-digit code (received on my email ID) & a password, when I click on "Confirm, I get this screen and this error. Can you guys help so that I can make a purchase? @tcl_india #help #loginissues https://t.co/i6oHt5vVqQ | 1 |
| 1626918167036715010 | @tcl_india Your TV's go bad after a year or two.. never buying a TCL TV again. My 75 inch and 55 inch both are toast after 18 months use | 1 |
| 1627672063665397760 | Looks like I tagged the wrong TCL @tcl_india | 0 |
| 1625823348826718208 | @tcl_india @Mj180Shiva Congrats @Mj180Shiva | 0 |
| 1625737568120897537 | @tcl_india @TCL_USA @TCL_Global @TCL Dear team I have raised query. Below DM you but no response from your end. Please reply https://t.co/nQKyCeTu0d | 0 |
| 1625741023841501184 | @tcl_india @TCL_Global #TCL i am facing continues call disconnection from tcl customer care they have provided me faulty refurbished tv as replacement and now they are not replying on mail also disconnecting call every day. @jagograhakjago | 0 |
| 1625751058948698113 | @tcl_india Raised service request for AC multiple times but No one contacted either time. Service center not helping. Pathetic service. | 0 |
| 1625759572253343745 | @tcl_india Raised multiple service request for AC but no one came up yet. Service center not able to help. Pathetic after sale | 0 |
| 1625779754145300481 | @tcl_india Worst Service ever_Case ID IN122022065298 Don't go for this brand. Completely careless towards their customers. No proper channel to reply to their customers. After-sales service would frustrate customers. I have been following up with the company since December 2022. NoResponse. | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1624447875886518273 | @tcl_india Very poor reliability and service back! Only sales hype! | 2 |
| 1626437879122767873 | @tcl_india @tcl_india @TCL_Global @TCL_USA @TCL_Europe worst service experience no propers updates/ answers to customers | 1 |
| 1626297740769792001 | @tcl_india This Brand is not going to stablish bcz they make only cheap products when they replace your unit in WARRENTY they install faulty TV just pass their time of WARRENTY. | 1 |
| 1625823348826718208 | @tcl_india @Mj180Shiva Congrats @Mj180Shiva | 1 |
| 1624642111021920256 | @santosh_godage @niranjanmali431 @tcl_india many many congratulations 💐 | 1 |
| 1626246254803193857 | @tcl_india Is there option of video display off and audio only run in background in this TV model? | 1 |
| 1626918167036715010 | @tcl_india Your TV's go bad after a year or two.. never buying a TCL TV again. My 75 inch and 55 inch both are toast after 18 months use | 1 |
| 1624641975025803264 | @aman_sharmas @niranjanmali431 @tcl_india Mere main bhi 7/8 mahin kuch na aaya tha, lekin daily Lage raha aur 😇 | 1 |
| 1624641094821752834 | @santosh_godage @niranjanmali431 @tcl_india Lucky draw me kuch nahi aa raha | 1 |
| 1625741023841501184 | @tcl_india @TCL_Global #TCL i am facing continues call disconnection from tcl customer care they have provided me faulty refurbished tv as replacement and now they are not replying on mail also disconnecting call every day. @jagograhakjago | 1 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #tcl | 31 |
| #inspiregreatness | 31 |
| #4k | 10 |
| #tclthecreativelife | 9 |
| #smartchoiceforsmarterviewing | 7 |
| #s5400 | 4 |
| #miniled | 4 |
| #valentinesday2022 | 4 |
| #qled | 3 |
| #hdr | 3 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @tcl_india | 120 |
| @tcl_global | 11 |
| @tcl_usa | 8 |
| @mj180shiva | 6 |
| @tcl_indiacareless | 5 |
| @tcl_europe | 5 |
| @niranjanmali431 | 5 |
| @sunrisers | 3 |
| @sugandhadixi85 | 3 |
| @delhicapitals | 3 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
10
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🙏 | 5 | folded_hands |
| 🤔 | 2 | thinking_face |
| 👎 | 1 | thumbs_down |
| 😡 | 1 | enraged_face |
| 😊 | 1 | smiling_face_with_smiling_eyes |
| 💐 | 1 | bouquet |
| 😇 | 1 | smiling_face_with_halo |
Emojis groups
| Emoji Group | Count |
|---|---|
| People & Body | 6 |
| Smileys & Emotion | 5 |
| Animals & Nature | 1 |