Tweets Analysis - Keyword: @TalkToPhillip
Overview
Total number of tweets analysed
8
Earliest tweet was on
2023-03-17
Latest tweet was on
2023-03-24
Tweets covering
7 days
Average age of authors' accounts
12 years
Summarization
The tweets are requesting assistance with issues related to tax reports, suspended accounts, and difficulty contacting customer support. The issues are eventually resolved through communication with customer service.
Topic Modeling
- Customer service inquiries
- Email issues
- Tax report concerns
- Account suspension
- Availability of customer support
Emotional Analysis
The tweets express a range of emotions including frustration, annoyance, confusion, and desperation. The users are seeking help and solutions to various issues from customer support, but seem to have encountered difficulties such as unresponsiveness and unavailability of the support staff. Despite expressing negative emotions, some users do seem to appreciate when their issues are resolved.
Trend Analysis
- Customer service inquiries and problem-solving
- Email and tax report issues
- Account suspension
- Availability of customer support
- Expressing frustration with the situation and seeking assistance
Types of Tweets
Number of Retweets
4
Percentage of total tweets
50%
Number of Original tweets
2
Percentage of total tweets
25%
Number of tweets that contain Mentions
8
Percentage of total tweets
100%
Number of tweets that were Replies
2
Percentage of total tweets
25%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
4
Percentage of total tweets
50%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 7 |
| Twitter Web App | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| RizkiAidil_ | M | Digital Marketing Enthusiast | 1,157 |
| thediscomonkey | C, your fav delivery courier. | BoA/SNSD/RV/aespa. Pro-Troll for Boomers, Gen X, & Tin-foil hat crew. Capitalist. #NFA #DYOR | 974 |
| txtdalansae | Dalan Sae | Tok. Have a nice day | 78 |
| EmosiDiMedsos | Double bottom | - | 7 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| thediscomonkey | C, your fav delivery courier. | BoA/SNSD/RV/aespa. Pro-Troll for Boomers, Gen X, & Tin-foil hat crew. Capitalist. #NFA #DYOR | 3,484 |
| RizkiAidil_ | M | Digital Marketing Enthusiast | 743 |
| txtdalansae | Dalan Sae | Tok. Have a nice day | 536 |
| EmosiDiMedsos | Double bottom | - | 23 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| RizkiAidil_ | Digital Marketing Enthusiast | 3 |
| thediscomonkey | BoA/SNSD/RV/aespa. Pro-Troll for Boomers, Gen X, & Tin-foil hat crew. Capitalist. #NFA #DYOR | 3 |
| EmosiDiMedsos | - | 1 |
| txtdalansae | Tok. Have a nice day | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1637643972272332800 | @TalkToPhillip Udah tapi tetep ga ada. 🙃 Tadi udah call CS kok. Solved. 👋🏻 | 0 |
| 1637631729170251777 | @TalkToPhillip Ok! Min, disini aja dah... Ini saya kemarin narik tax report dari website poems kan, kok email nya belom masuk ya di saya? | 0 |
| 1637622149572886528 | @TalkToPhillip min kenapa jam 8 kantor belom buka min, akun saya kena suspen, gabisa dihubungi kah sebelom jam 9 | 0 |
| 1637380988493000707 | Mimin sayang, customer support mu libur kah hari ini? I need help with email hey. :))) Tax report biar beres hari ini.... :))) @TalkToPhillip | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1637643972272332800 | @TalkToPhillip Udah tapi tetep ga ada. 🙃 Tadi udah call CS kok. Solved. 👋🏻 | 0 |
| 1637631729170251777 | @TalkToPhillip Ok! Min, disini aja dah... Ini saya kemarin narik tax report dari website poems kan, kok email nya belom masuk ya di saya? | 0 |
| 1637622149572886528 | @TalkToPhillip min kenapa jam 8 kantor belom buka min, akun saya kena suspen, gabisa dihubungi kah sebelom jam 9 | 0 |
| 1637380988493000707 | Mimin sayang, customer support mu libur kah hari ini? I need help with email hey. :))) Tax report biar beres hari ini.... :))) @TalkToPhillip | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #talktophillip | 4 |
| #duityangkerja | 3 |
| #saham | 3 |
| #poems | 3 |
| #saatnyainvestasi | 3 |
| #investasi | 1 |
| #investasisaham | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @talktophillip | 8 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
162
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ✅ | 4 | check_mark_button |
| 👏 | 2 | clapping_hands |
| 🤩 | 1 | star-struck |
| 😍 | 1 | smiling_face_with_heart-eyes |
| 😎 | 1 | smiling_face_with_sunglasses |
| 🙃 | 1 | upside-down_face |
| 👋🏻 | 1 | waving_hand_light_skin_tone |
| 😱 | 1 | face_screaming_in_fear |
| ✨ | 1 | sparkles |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 5 |
| Symbols | 4 |
| People & Body | 3 |
| Activities | 1 |