sykescottages - Tweet Data Analysis
Tweets Analysis - Keyword: @sykescottages
Published April 8, 2023
Overview
Tweets covering
8 days
Latest tweet was on
2023-03-26
Earliest tweet was on
2023-03-18
Total number of tweets analysed
23
Average age of authors' accounts
11 years
Summarization
The tweets contain mixed opinions about Sykes Cottages, a holiday cottage rental company. Some users have praised the quality of their accommodations and customer service, while others have expressed dissatisfaction and frustration with issues such as cancelled bookings, poor communication, and aggressive behavior from staff. There are also tweets requesting responses from Sykes Cottages regarding unresolved disputes and concerns about their business practices.
Topic Modeling
- Positive experience with Sykes Cottages: Lesbury cottage
- Negative experience with Sykes Cottages: customer care
- Positive experience with Sykes Cottages: Tan Meredydd cottage
- Negative experience with Sykes Cottages: scam, no response
- Negative experience with Sykes Cottages: credit control and refund issues
Emotional Analysis
The tweets express a range of emotions towards Sykes Cottages, a holiday cottage rental company. Some tweets express positive emotions such as satisfaction with a pleasant stay, while others express negative emotions such as frustration, anxiety, and anger towards the company's customer service, cancellation policies, and billing practices. Some tweets also call for action from authorities or media outlets to investigate the company's behavior. Overall, there is a mix of both positive and negative emotions towards the company in these tweets.
Trend Analysis
- Staycation recommendations and positive reviews of holiday cottages, particularly in Northumberland and Snowdonia
- Negative experiences and complaints about customer service from Sykes Cottages
- Requests and frustrations with obtaining responses and resolving issues with Sykes Cottages
- Reports of threatening and intimidating behavior from Sykes Cottages towards customers, particularly towards pensioners
- Warnings and negative reviews of Sykes Cottages on social media and review platforms like Trustpilot
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
1
4% of total
Number of Original tweets
15
65% of total
Number of tweets that were Quotes
0
0% of total
Number of tweets that were Replies
7
30% of total
Number of tweets that contain Hashtags
4
17% of total
Number of tweets that contain Mentions
23
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 15 |
| Twitter for Android | 5 |
| Twitter Web App | 2 |
| Twitter for iPad | 1 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| MsMelanieSykes | Melanie Sykes | writer, speaker & editor in chief of @thefrank_mag autistic & ADHD 🌎 https://t.co/Zmam1gOOGX | 176,733 |
| jambof3tornado | Oscars dad | Hoodad to Oscar the yellow Lab! sometimes Oscar posts on his own with a little help. | 3,247 |
| KateTlifecoach | Kate Tilston | Lifecoach/ Wife/Step Mum & winner of the Girls Over & Under Race SW Primary Schools 1977 | 909 |
| chrisNUFCready | chris ready | Loves nufc, laughs and a general piss-up | 517 |
| HealyHynes | Healy Hynes | Property | Technology | https://t.co/RRkrrn5FjP | 441 |
| pgsaunders | P | design, politics🗣, 🏏 & much else. lamenting the alteration of a cherished landscape🏗. usual t&c apply, incl rt ≠agreement | 345 |
| littlhousewales | The Little House | The Little House is a unique holiday let located in the stunning Welsh mountains of Snowdonia. Newly refurbished it sleeps 4. Wifi. No Pets. | 164 |
| DomJBoyle | Dom Boyle | All robust views are personal. | 149 |
| rachyhytn | Rachelle | Mummy & Wifey | 87 |
| neilhague2 | Neil Hague | - | 38 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| HealyHynes | Healy Hynes | Property | Technology | https://t.co/RRkrrn5FjP | 1,437 |
| chrisNUFCready | chris ready | Loves nufc, laughs and a general piss-up | 1,247 |
| pgsaunders | P | design, politics🗣, 🏏 & much else. lamenting the alteration of a cherished landscape🏗. usual t&c apply, incl rt ≠agreement | 944 |
| KateTlifecoach | Kate Tilston | Lifecoach/ Wife/Step Mum & winner of the Girls Over & Under Race SW Primary Schools 1977 | 845 |
| jambof3tornado | Oscars dad | Hoodad to Oscar the yellow Lab! sometimes Oscar posts on his own with a little help. | 530 |
| rachyhytn | Rachelle | Mummy & Wifey | 401 |
| DomJBoyle | Dom Boyle | All robust views are personal. | 398 |
| MsMelanieSykes | Melanie Sykes | writer, speaker & editor in chief of @thefrank_mag autistic & ADHD 🌎 https://t.co/Zmam1gOOGX | 366 |
| littlhousewales | The Little House | The Little House is a unique holiday let located in the stunning Welsh mountains of Snowdonia. Newly refurbished it sleeps 4. Wifi. No Pets. | 211 |
| neilhague2 | Neil Hague | - | 119 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| KateTlifecoach | Lifecoach/ Wife/Step Mum & winner of the Girls Over & Under Race SW Primary Schools 1977 | 9 |
| Neilo1983 | - | 2 |
| chrisNUFCready | Loves nufc, laughs and a general piss-up | 2 |
| jambof3tornado | Hoodad to Oscar the yellow Lab! sometimes Oscar posts on his own with a little help. | 2 |
| DomJBoyle | All robust views are personal. | 1 |
| HealyHynes | Property | Technology | https://t.co/RRkrrn5FjP | 1 |
| MsMelanieSykes | writer, speaker & editor in chief of @thefrank_mag autistic & ADHD 🌎 https://t.co/Zmam1gOOGX | 1 |
| littlhousewales | The Little House is a unique holiday let located in the stunning Welsh mountains of Snowdonia. Newly refurbished it sleeps 4. Wifi. No Pets. | 1 |
| neilhague2 | - | 1 |
| oldfogie2 | I’m only on this rotten App because it’s the only way you can complain to people in NEWS AGENCIES | 1 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1639340925942890513 | The customer care @sykescottages has been horrendous- in fact, it has been bullying & really unpleasant behaviour. They have made two pensioners feel anxious & vulnerable which is totally unacceptable … | 1 |
| 1640110998240776192 | @sykescottages are a scam company- DO NOT BOOK. I canceled a booking with 6 months notice to spare and they are charging me £360. This is in September so they … | 0 |
| 1638180926587846656 | Any chance of somebody replying @sykescottages | 0 |
| 1637012004509499392 | @sykescottages have been trying to get a call back from a manager for nearly 2 months after several emails and calls. Very disappointing service after listing our property with you … | 0 |
| 1637031141952700416 | @BBCSpotlight my Dad & his partner are having dreadful issues with @sykescottages who are threatening to take them to court. As you can imagine it’s making them hugely anxious & … | 0 |
| 1637175871541788674 | @DexyDuck @MsBecksR We stayed in Lesbury just outside Alnwick,loads of Northumberland beaches on the doorstep. We stayed at millers retreat, booked through @sykescottages To be honest its one of the … | 0 |
| 1637187469794762754 | @MsBecksR @DexyDuck @sykescottages Very welcome. If you need any more info just give me a shout!! | 0 |
| 1637206348730363905 | @SimonCalder @sykescottages @JBandpartners https://t.co/O09Kj1ONdc | 0 |
| 1637206902990929920 | @VisitEnglandBiz @sykescottages https://t.co/6PqoN1GFcA | 0 |
| 1637798320826351616 | The Little House - Tan Meredydd - is only 5 minutes from #Beddgelert and makes the perfect base to explore all of beautiful #Snowdonia! #airbnb #northwales #beddgelert #Eryri #snowdonia #menaiholidays … | 0 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1637175871541788674 | @DexyDuck @MsBecksR We stayed in Lesbury just outside Alnwick,loads of Northumberland beaches on the doorstep. We stayed at millers retreat, booked through @sykescottages To be honest its one of the … | 4 |
| 1637187469794762754 | @MsBecksR @DexyDuck @sykescottages Very welcome. If you need any more info just give me a shout!! | 2 |
| 1639541472901967874 | @KateTlifecoach @sykescottages Honestly, the bother we had a few years back getting a refund for a bloody covid cancellation was outrageous. First lockdown as well, so obviously wasn't our choice … | 1 |
| 1639340925942890513 | The customer care @sykescottages has been horrendous- in fact, it has been bullying & really unpleasant behaviour. They have made two pensioners feel anxious & vulnerable which is totally unacceptable … | 1 |
| 1637798320826351616 | The Little House - Tan Meredydd - is only 5 minutes from #Beddgelert and makes the perfect base to explore all of beautiful #Snowdonia! #airbnb #northwales #beddgelert #Eryri #snowdonia #menaiholidays … | 1 |
| 1640110998240776192 | @sykescottages are a scam company- DO NOT BOOK. I canceled a booking with 6 months notice to spare and they are charging me £360. This is in September so they … | 0 |
| 1638180926587846656 | Any chance of somebody replying @sykescottages | 0 |
| 1637012004509499392 | @sykescottages have been trying to get a call back from a manager for nearly 2 months after several emails and calls. Very disappointing service after listing our property with you … | 0 |
| 1637031141952700416 | @BBCSpotlight my Dad & his partner are having dreadful issues with @sykescottages who are threatening to take them to court. As you can imagine it’s making them hugely anxious & … | 0 |
| 1637206348730363905 | @SimonCalder @sykescottages @JBandpartners https://t.co/O09Kj1ONdc | 0 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #beddgelert | 2 |
| #snowdonia | 2 |
| #mysykesstay | 1 |
| #badservice | 1 |
| #terriblecustomerservice | 1 |
| #nohelp | 1 |
| #airbnb | 1 |
| #northwales | 1 |
| #eryri | 1 |
| #menaiholidays | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @sykescottages | 23 |
| @katetlifecoach | 3 |
| @bbcspotlight | 2 |
| @bbcwatchdog | 2 |
| @msbecksr | 2 |
| @dexyduck | 2 |
| @trustpilot | 1 |
| @chrisnufcready | 1 |
| @visitwales | 1 |
| @menaiholidays | 1 |
Wordcloud of Tweets
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