Tweets Analysis - Keyword: @SwatchUK
Overview
Total number of tweets analysed
7
Earliest tweet was on
2023-03-21
Latest tweet was on
2023-03-28
Tweets covering
7 days
Average age of authors' accounts
11 years
Summarization
The tweets cover a range of issues related to Swatch watches, including complaints about customer service and difficulty obtaining watches in stores, as well as a request for help identifying a watch code. One user expresses frustration about not receiving their watch strips for several months, while another expresses gratitude to a sales associate in Edinburgh for repairing vintage watches.
Topic Modeling
- Swatch products and availability
- Customer service issues with Swatch
- Technical issues with Swatch watches
- Collections and vintage watches
- Personal experiences with Swatch
Emotional Analysis
The emotions expressed in these tweets vary, with some expressing frustration and disappointment with SwatchUK's products or customer service, while others express appreciation and gratitude for positive experiences with the brand. One tweet expresses sadness or disappointment at not being able to wear a Swatch watch due to difficulties in obtaining it.
Trend Analysis
- Customer service issues
- Availability and stock issues
- Product details and matching codes
- Vintage watches and reviving old models
- Character and pop culture references
Types of Tweets
Number of Retweets
1
Percentage of total tweets
14%
Number of Original tweets
5
Percentage of total tweets
71%
Number of tweets that contain Mentions
7
Percentage of total tweets
100%
Number of tweets that were Replies
0
Percentage of total tweets
0%
Number of tweets that were Quotes
1
Percentage of total tweets
14%
Number of tweets that contain Hashtags
1
Percentage of total tweets
14%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 4 |
| Twitter Web App | 2 |
| Twitter for Android | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| j0_mAmA | Jo-Jo Bee 🐝 | ⚽ mom/team manager. Lover of pie, politics, theatre, photography, music, movies & concerts. Known to swear. My name is Jo, and I'm a Mama. 🇨🇦 | 2,827 |
| BuyersWatchDog | BuyersWatchDog | Don't allow scammers exploit you. Join our community for advice on how to protect yourself, remain informed, and receive help dealing with businesses. | 408 |
| pranaw1 | Pranaw Gautam | - | 131 |
| ronnieneilson | ronnie neilson | Scottish and European. Be strong, be kind and act out of love and solidarity | 129 |
| saint_dean | CallMeSir | a Wolf does not perform in the circus | 125 |
| NEThorpes | Ali Thorpe | Mum & wife ( & my hubby uses this account too!) living in NE England | 64 |
| shelly1702 | Michelle | I have started my own online typing services company and a wife to a lovely supportive husband and mum to 2 beautiful children | 50 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| j0_mAmA | Jo-Jo Bee 🐝 | ⚽ mom/team manager. Lover of pie, politics, theatre, photography, music, movies & concerts. Known to swear. My name is Jo, and I'm a Mama. 🇨🇦 | 2,760 |
| pranaw1 | Pranaw Gautam | - | 635 |
| saint_dean | CallMeSir | a Wolf does not perform in the circus | 533 |
| NEThorpes | Ali Thorpe | Mum & wife ( & my hubby uses this account too!) living in NE England | 452 |
| ronnieneilson | ronnie neilson | Scottish and European. Be strong, be kind and act out of love and solidarity | 425 |
| shelly1702 | Michelle | I have started my own online typing services company and a wife to a lovely supportive husband and mum to 2 beautiful children | 397 |
| BuyersWatchDog | BuyersWatchDog | Don't allow scammers exploit you. Join our community for advice on how to protect yourself, remain informed, and receive help dealing with businesses. | 2 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| BuyersWatchDog | Don't allow scammers exploit you. Join our community for advice on how to protect yourself, remain informed, and receive help dealing with businesses. | 1 |
| NEThorpes | Mum & wife ( & my hubby uses this account too!) living in NE England | 1 |
| j0_mAmA | ⚽ mom/team manager. Lover of pie, politics, theatre, photography, music, movies & concerts. Known to swear. My name is Jo, and I'm a Mama. 🇨🇦 | 1 |
| pranaw1 | - | 1 |
| ronnieneilson | Scottish and European. Be strong, be kind and act out of love and solidarity | 1 |
| saint_dean | a Wolf does not perform in the circus | 1 |
| shelly1702 | I have started my own online typing services company and a wife to a lovely supportive husband and mum to 2 beautiful children | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1639960063703138304 | @Swatch @SwatchINDIA @SwatchUK @SwatchUK Very poor customer service, I’m fallowing for my watch strips since last 3/4 month and receiving ignorance and date on date. https://t.co/i980Xg3UJt | 2 |
| 1640726297713295360 | @SwatchUK so your ‘Vegeta’ watch has a silhouette of Goku? https://t.co/PC1VSJ2lBo | 0 |
| 1640710321395621889 | @SwatchUK having huge problems getting hold of the Moonswatch watches. Have been to London stores and neither can say when they will have them in stock and even if they do they won’t hold them (even with payment over the phone)! Of course, I could buy from eBay for huge markup!! | 0 |
| 1639212110243610624 | @SwatchUS @SwatchUK is there anyone out there that can help me with this? Customer service doesn't reply to my emails. Nobody replies to my tweets. I just want to wear my watch. 😢 https://t.co/oj2XSXZ5DJ | 0 |
| 1639172527237787649 | @SwatchUK Hey there #SwatchUK I am currently making a list of our family Swatches by photo/name/code. I have a watch whose code brings up no matches on Swatch Website - help? | 0 |
| 1638170984527331328 | @SwatchUK big thanks to Sean at the Edinburgh Princes Street store for reviving 5 out of 6 of these vintage Flik Flak watches! https://t.co/H5N691pS8O | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1640726297713295360 | @SwatchUK so your ‘Vegeta’ watch has a silhouette of Goku? https://t.co/PC1VSJ2lBo | 0 |
| 1640710321395621889 | @SwatchUK having huge problems getting hold of the Moonswatch watches. Have been to London stores and neither can say when they will have them in stock and even if they do they won’t hold them (even with payment over the phone)! Of course, I could buy from eBay for huge markup!! | 0 |
| 1639960063703138304 | @Swatch @SwatchINDIA @SwatchUK @SwatchUK Very poor customer service, I’m fallowing for my watch strips since last 3/4 month and receiving ignorance and date on date. https://t.co/i980Xg3UJt | 0 |
| 1639212110243610624 | @SwatchUS @SwatchUK is there anyone out there that can help me with this? Customer service doesn't reply to my emails. Nobody replies to my tweets. I just want to wear my watch. 😢 https://t.co/oj2XSXZ5DJ | 0 |
| 1639172527237787649 | @SwatchUK Hey there #SwatchUK I am currently making a list of our family Swatches by photo/name/code. I have a watch whose code brings up no matches on Swatch Website - help? | 0 |
| 1638170984527331328 | @SwatchUK big thanks to Sean at the Edinburgh Princes Street store for reviving 5 out of 6 of these vintage Flik Flak watches! https://t.co/H5N691pS8O | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #swatchuk | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @swatchuk | 9 |
| @swatch | 2 |
| @swatchindia | 2 |
| @pranaw1 | 1 |
| @swatchus | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
14
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😢 | 1 | crying_face |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 1 |