Tweets Analysis - Keyword: Southwest
Overview
Total number of tweets analysed
80,062
Earliest tweet was on
2022-12-18
Latest tweet was on
2022-12-28
Tweets covering
9 days
Average age of authors' accounts
7 years
Types of Tweets
Number of Retweets
12,228
Percentage of total tweets
15%
Number of Original tweets
41,976
Percentage of total tweets
52%
Number of tweets that contain Mentions
38,201
Percentage of total tweets
47%
Number of tweets that were Replies
21,726
Percentage of total tweets
27%
Number of tweets that were Quotes
5,293
Percentage of total tweets
6%
Number of tweets that contain Hashtags
18,148
Percentage of total tweets
22%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 33361 |
| Twitter Web App | 15186 |
| Twitter for Android | 12501 |
| Raspberry Pi - ADS-B Receiver | 2791 |
| Twitter for iPad | 1505 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Followers count |
|---|---|---|
| cnnbrk | CNN Breaking News | 64,124,975 |
| CNN | CNN | 60,849,670 |
| nytimes | The New York Times | 54,791,758 |
| Reuters | Reuters | 25,686,106 |
| FoxNews | Fox News | 23,484,184 |
| CNNEE | CNN en Español | 22,330,280 |
| WSJ | The Wall Street Journal | 20,401,546 |
| washingtonpost | The Washington Post | 19,963,569 |
| TIME | TIME | 19,433,586 |
| Forbes | Forbes | 18,617,570 |
Top 10 accounts with highest friends count
| Username | Name | Followers count |
|---|---|---|
| jilevin | Jeffrey Levin 🇺🇦 | 599,689 |
| Reflog_18 | McNeil | 514,119 |
| luxurytravel | A Luxury Travel Blog | 507,285 |
| iamoppose | E.O.™ 🗣ℰsp💯iOwn™️Team👥Member🧠 | 391,218 |
| EvanKirstel | 🇺🇦Evan Kirstel #B2B #TechFluencer | 306,343 |
| juanblanco76 | John White | 275,323 |
| fxp123 | Algernon Fross | 270,158 |
| Road_2_Ft_Worth | Michael J Smith - Panic Disorder 411 | 241,376 |
| Gamma_Monkey | The Stock Monkey | 200,331 |
| GoogleExpertUK | Susan Dolan | 197,990 |
Most active users
| Username | Number of tweets |
|---|---|
| laxradar | 2,791 |
| nbawest_matome | 465 |
| TWU556 | 221 |
| hiimririi | 219 |
| 270Hoops | 181 |
| diamoundgirls2 | 171 |
| Southwest_THK | 159 |
| fl511_southwest | 159 |
| WYDOT_Southwest | 154 |
| SouthwestAir | 133 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1607707495509929985 | Learning that the Southwest Airlines meltdown is due to an antiquated crew scheduling system that assumes where a crew member is instead of working off live flight data. They’ve lost track of almost every crew member and the only way to solve it is… | 4186 |
| 1607558478859759616 | USDOT is concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service. The Department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan. | 3956 |
| 1607415694227808257 | IMPORTANT REMINDER: Please be kind to airline agents. At the end of the day, Southwest as a whole is who canceled my flight with no explanation. I watched multiple agents today in tears after how customers treated them. They are here to help, and I’m so grateful to them. | 3681 |
| 1605818197906583553 | Y’all can call Southwest a bus in the sky all you want lmao. 2 free checked bags, free texting, free flight changes, low(er) overall prices. Works wonderfully for me every time. | 2857 |
| 1607572596400476160 | #SOUTHWEST NIGHTMARE: All flights leaving San Diego tonight are canceled, announcement just now over the intercom says the airline is “frozen and not able to assist with rebooking.” People are told find their bags in these piles. Several are in tears. @10News https://t.co/cpUfblhV5t | 2550 |
| 1606601153101414400 | These incredible salt formations can be seen in the south, southwest, and central areas of Iran. The best examples are found in the Zagros mountains that run parallel to Iran’s coast on the Persian Gulf [read more: https://t.co/0azdroyOWM] https://t.co/sSxJq5ztnW | 2437 |
| 1607793629501837312 | .@SouthwestAir took $3.7B in federal aid from 2020-21. It’s CEO got a pay raise to a $9.1M package in 2022. Yet Southwest employees are working 16 hour shifts & threatened w/termination if they refuse overtime or call in sick. Socialism for the wealthy. Capitalism for workers. https://t.co/noUi0D7Jxj | 2064 |
| 1607779158565834753 | All I can think about with this Southwest fiasco going on is how they’ve successfully lobbied against high speed rail in the state of Texas because flights between major Texas cities make up a good portion of their profits. 🖕🏾 Southwest, yesterday, today, and tomorrow. | 1802 |
| 1607708697467228163 | Today's US airline cancellations as of 7am. One of these is not like the others: 2511 - Southwest 75 - Spirit 63 - Alaska 60 - United 34 - Delta 20 - JetBlue 14 - American | 1641 |
| 1607526304227762176 | I'm a loyal Southwest Airlines customer. I've never experienced anything like today's meltdown. •no email, text or call about my canceled flight •1-800-IFLY-SWA has had a busy tone for 5+ hours •the SWA app/website won't let me to modify my itinerary •no answer to Twitter DM | 1513 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1607707495509929985 | Learning that the Southwest Airlines meltdown is due to an antiquated crew scheduling system that assumes where a crew member is instead of working off live flight data. They’ve lost track of almost every crew member and the only way to solve it is… | 49154 |
| 1607415694227808257 | IMPORTANT REMINDER: Please be kind to airline agents. At the end of the day, Southwest as a whole is who canceled my flight with no explanation. I watched multiple agents today in tears after how customers treated them. They are here to help, and I’m so grateful to them. | 42236 |
| 1607558478859759616 | USDOT is concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service. The Department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan. | 35683 |
| 1606601153101414400 | These incredible salt formations can be seen in the south, southwest, and central areas of Iran. The best examples are found in the Zagros mountains that run parallel to Iran’s coast on the Persian Gulf [read more: https://t.co/0azdroyOWM] https://t.co/sSxJq5ztnW | 21246 |
| 1607526304227762176 | I'm a loyal Southwest Airlines customer. I've never experienced anything like today's meltdown. •no email, text or call about my canceled flight •1-800-IFLY-SWA has had a busy tone for 5+ hours •the SWA app/website won't let me to modify my itinerary •no answer to Twitter DM | 18566 |
| 1607572596400476160 | #SOUTHWEST NIGHTMARE: All flights leaving San Diego tonight are canceled, announcement just now over the intercom says the airline is “frozen and not able to assist with rebooking.” People are told find their bags in these piles. Several are in tears. @10News https://t.co/cpUfblhV5t | 16456 |
| 1605818197906583553 | Y’all can call Southwest a bus in the sky all you want lmao. 2 free checked bags, free texting, free flight changes, low(er) overall prices. Works wonderfully for me every time. | 15855 |
| 1607457002409574402 | The leaked memo from #southwest VP stated that #denver gate agents & staff will be fired if they deny overtime demands. This breaks @coloradogov labor laws. This is a nightmare for corporate leadership, but learn from it. Take a financial hit. Hire more staff. #PeopleOverProfit | 14215 |
| 1607709288973373441 | This Southwest situation is insane — now they’re telling customers that they won’t be assisting with rebooking flights until after December 31. How do you mess up the busiest travel week on the planet THIS bad? | 12980 |
| 1607552426625622016 | Thank you to the random stranger who texted me that my suitcase was in fact in Tampa. You are a life saver! Especially since there was no way Southwest could ever tell me. https://t.co/svuBkHRAcw | 12928 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #southwest | 3650 |
| #mehdikeshvari | 1706 |
| #مهدی_کشوری | 1374 |
| #southwestairlines | 1360 |
| #mahsaamini | 509 |
| #mffl | 475 |
| #rockets | 471 |
| #grindcity | 469 |
| #wbd | 469 |
| #porvida | 469 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @southwestair | 7880 |
| @usdot | 971 |
| @secretarypete | 549 |
| @potus | 535 |
| @southwest | 340 |
| @cnn | 330 |
| @unhumanrights | 317 |
| @kevinlewis7news | 278 |
| @petebuttigieg | 249 |
| @angry_staffer | 245 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
21
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😂 | 1268 | face_with_tears_of_joy |
| 🏀 | 999 | basketball |
| 😭 | 874 | loudly_crying_face |
| 👇 | 683 | backhand_index_pointing_down |
| 🤣 | 473 | rolling_on_the_floor_laughing |
| 🇺🇸 | 320 | United_States |
| ✈️ | 277 | airplane |
| 🙃 | 212 | upside-down_face |
| 🎄 | 207 | Christmas_tree |
| ❤️ | 199 | red_heart |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 7311 |
| People & Body | 2610 |
| Travel & Places | 1706 |
| Activities | 1664 |
| Symbols | 1030 |
| Objects | 823 |
| Flags | 762 |
| Food & Drink | 615 |
| Animals & Nature | 367 |