Tweets Analysis - Keyword: @sociolla_id
Overview
Total number of tweets analysed
70
Earliest tweet was on
2023-02-12
Latest tweet was on
2023-02-21
Tweets covering
9 days
Average age of authors' accounts
6 years
Summarization
These tweets include enquiries related to Sociolla, a retailer, ranging from a request for not for resale items, questions about expiration dates and codes, and a request to put expiration dates on product descriptions. Other tweets include requests for product restocks, questions about returns and barcode scans, and general appreciation for Sociolla's discounts.
Topic Modeling
- Customer service/questions to Sociolla
- Discounts and voucher purchases
- Return of products
- Availability of products
- Physical stores
Emotional Analysis
The majority of the emotions expressed in these tweets are frustration, confusion, and excitement. People are frustrated with the lack of information regarding expiration dates, confusion over how to use certain vouchers, and excited to take advantage of discounts. There is also some sadness expressed in the form of missing out on certain products and some humor in the form of jokes. Overall, the tweets show a range of emotions that reflect the experiences of the customers interacting with Sociolla.
Trend Analysis
- Customer service inquiries to @sociolla_id
- Promotion/discounts inquiries
- Product/brand inquiries
- Expressions of appreciation
- Mentions of Indomaret, Tokopedia, Shopee IDIKEA Indonesia, BYU_ID, PermataBank, PomeloFashion, Oriflame, etc.
Types of Tweets
Number of Retweets
9
Percentage of total tweets
12%
Number of Original tweets
20
Percentage of total tweets
28%
Number of tweets that contain Mentions
70
Percentage of total tweets
100%
Number of tweets that were Replies
40
Percentage of total tweets
57%
Number of tweets that were Quotes
3
Percentage of total tweets
4%
Number of tweets that contain Hashtags
5
Percentage of total tweets
7%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 44 |
| Twitter for iPhone | 21 |
| Twitter Web App | 5 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Indomaret | Indomaret | Selamat datang di Indomaret! Selamat belanja~ ๐ฅฐ๐๐ป | 469,422 |
| skingameofc | Skin Game | Your skin listenerโจ #skingamestrong | Support: https://t.co/efFvjRHDpX | 14,370 |
| dminygs | ๐ฎ๐๐จโท๐ | music and laugh ๐ค| fan acc @BTS_twt & @DPRIAN_ #DPR 24/7 | rapline enthusiast. | 2,087 |
| rebahanmullu | addicted | nychtophilia / pluviophile //what are u searcin' for? money, honor, beauty or...?minimal pake foto asli baru dm yaa, thank u | 1,743 |
| taehyungiejy | NASS: | a fan account | 1,734 |
| beautydarl | dara ๐ | her own spaces | 1,682 |
| Ln1885 | Helen โฉ w ๐ฑ | Chianti. detective conan addict who loves ๐ช๐โโ๏ธ๐ฐ /๐โ๏ธ/๐ฉโโ๏ธ/retired manga hoarder, minor in stationery/newbie kpop enthusiasts?/danpats/typo all the time๐ | 1,262 |
| rihelsa_jk | overthinker | Plant addict ๐ต๐ฟ๐ป๐ BTS ARMY ๐ JUNGKOOK | 1,088 |
| wnshjml | fabel | shiroโkuro mumzieee || ๐๐ปโโ๏ธ๐ฆ๐ฆ๐ฆ||in rush? cus https://t.co/BXKxkwlex6 ๐๐ป๐คฉ | 1,052 |
| _tiaraasn | te ๐ผ | ๐๐ ๐ฃ๐๐๐ ๐ฅ๐ ๐๐ฃ๐ช, ๐๐ค๐ฏ๐ฆ ๐๐๐ | Gemini | ๐ก๐ฎ๐ถ๐ป๐ด๐ด๐ผ๐น๐ฎ๐ป, Batak | 985 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| dminygs | ๐ฎ๐๐จโท๐ | music and laugh ๐ค| fan acc @BTS_twt & @DPRIAN_ #DPR 24/7 | rapline enthusiast. | 4,211 |
| Ln1885 | Helen โฉ w ๐ฑ | Chianti. detective conan addict who loves ๐ช๐โโ๏ธ๐ฐ /๐โ๏ธ/๐ฉโโ๏ธ/retired manga hoarder, minor in stationery/newbie kpop enthusiasts?/danpats/typo all the time๐ | 2,470 |
| taehyungiejy | NASS: | a fan account | 1,713 |
| wnshjml | fabel | shiroโkuro mumzieee || ๐๐ปโโ๏ธ๐ฆ๐ฆ๐ฆ||in rush? cus https://t.co/BXKxkwlex6 ๐๐ป๐คฉ | 1,105 |
| rebahanmullu | addicted | nychtophilia / pluviophile //what are u searcin' for? money, honor, beauty or...?minimal pake foto asli baru dm yaa, thank u | 987 |
| tipahcannn | tipah โจ | ak moodyan, tp kebanyakan sedihnya | 986 |
| kththvvtata | kela | Bismillah multi fandom๐๐ป | 855 |
| juurinomono | ๐๐ฆ๐ฆ๐ฃ๐ ๐ | Hi, Iโm just a passerby. write in ๐ฒ๐จ๐ฌ๐ง๐ฏ๐ต | 854 |
| AlunaSungkar | Luna | i am your best mistake you have ever made. | 673 |
| scherbatskydayn | day | a scoliosis warrior | 667 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| Ladfoxyess | สษช แดฉแดแดแดฉ๊ฑ แดกแดสแดแดแดแด! || แดแดแดษด แดฉสษชสแดแด ษช ษดแดแด สแดแดขแดขแดส/๊ฐแดแดแดส แดส๊ฑแด ษดแดแด ๊ฐแดส แดแดแดสแดษด แดแดษดแดแดษด๐+ || yแดแดส'๊ฑ แดฉษช๊ฑแดแด๊ฑ ษข๊ฐ ส๊ฐ๊ฐ ๐ฆ๐งธ๐ซถ | 4 |
| nuit_de_l_homme | - | 3 |
| AlunaSungkar | i am your best mistake you have ever made. | 2 |
| beautydarl | her own spaces | 2 |
| ankywulandari | kalo kamu cari yang cantik, kulit putih, tajir melintir, aku mundur. tapi kalo kamu cari yang bisa memulihkan kesehatan dan kebugaran, akupunktur. | 2 |
| juurinomono | Hi, Iโm just a passerby. write in ๐ฒ๐จ๐ฌ๐ง๐ฏ๐ต | 2 |
| Sita931 | Fan Account of @BTS_twtkapan ketemu Abah lagi di mimpi ๐ญ๐ญ kangen Abah | 2 |
| CAINOSURE | โ FA/CAโ (0622-0825-0615-0831-0222) Take it Easy. Life must be wonderful. ๐ฆSury Seonyu๐น , #PERAYAasONE | 2 |
| CToppoki | ยฉ Mutual Spotify kuy @/Im Soleilยถ Lo$er = Loโกer#TXT | 2 |
| cellstudyacc | gx tau muk.a affh | 2 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1626585675696054273 | VA sociolla pake permata kok gabisa ya?? @sociolla_id @PermataBank | 1 |
| 1627932767999893504 | @sociolla_id halo min mau tanya serum Nutrishe kemasan lama ini expirednya kapan ya? Di website tidak tertera tanggal expirednya, mohon dijawab ya krn mau co, terima kasih https://t.co/C5sWt3hPpk | 0 |
| 1625485029970432000 | @ohmybeautybank @sociolla_id | 0 |
| 1626902758816366594 | @sociolla_id Snail 96 mucin dan vit c 23 cosrx, kapan ready min? | 0 |
| 1626779974090002432 | @sociolla_id min, mau tanya dong ini semua akan kehitung dan dapat point gak ya kalau mau dikasih ke Recycle Station Sukin? https://t.co/tkvLmZppC2 | 0 |
| 1626763314083794945 | @sociolla_id Cek DM kaaaak | 0 |
| 1626761745116303362 | @sociolla_id apa voucher ini bisa dipake di store langsuuung? https://t.co/KGnRDJVIgV | 0 |
| 1626629160511897601 | @sociolla_id Cek dm ya min. | 0 |
| 1626624950621835264 | @sociolla_id min . Paket pembelian barang saya sudah datang dengan selamat. Tetapi untuk yang hatomugi skin conditionernya ternyata expired. Malah lebih dri satu tahun. Ini bagaimana ya ? https://t.co/Db3O5of5V4 | 0 |
| 1626605846506672128 | plis restock lagi plis ini moisturizer kesukaan aku๐ญ๐ญ @sociolla_id https://t.co/5G7MdEscPf | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1627155630460116994 | @sociolla_id tapi tulisannya not for resale | 2 |
| 1624717596707917824 | Ke @sociolla_id terus wkwkwkw bawa keluarga bahagia ini ๐ฅฒGemes banget gantungan gloss serumnya ๐ญ๐ญ๐ญ https://t.co/lfuXIpPrpn | 1 |
| 1626585675696054273 | VA sociolla pake permata kok gabisa ya?? @sociolla_id @PermataBank | 1 |
| 1627932767999893504 | @sociolla_id halo min mau tanya serum Nutrishe kemasan lama ini expirednya kapan ya? Di website tidak tertera tanggal expirednya, mohon dijawab ya krn mau co, terima kasih https://t.co/C5sWt3hPpk | 0 |
| 1625485029970432000 | @ohmybeautybank @sociolla_id | 0 |
| 1626779974090002432 | @sociolla_id min, mau tanya dong ini semua akan kehitung dan dapat point gak ya kalau mau dikasih ke Recycle Station Sukin? https://t.co/tkvLmZppC2 | 0 |
| 1626763314083794945 | @sociolla_id Cek DM kaaaak | 0 |
| 1626761745116303362 | @sociolla_id apa voucher ini bisa dipake di store langsuuung? https://t.co/KGnRDJVIgV | 0 |
| 1626629160511897601 | @sociolla_id Cek dm ya min. | 0 |
| 1626624950621835264 | @sociolla_id min . Paket pembelian barang saya sudah datang dengan selamat. Tetapi untuk yang hatomugi skin conditionernya ternyata expired. Malah lebih dri satu tahun. Ini bagaimana ya ? https://t.co/Db3O5of5V4 | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #sociolla | 2 |
| #texturetuesday | 1 |
| #racunbelanja | 1 |
| #racuninskincare | 1 |
| #indomaret | 1 |
| #indopaket | 1 |
| #belanjadisociollaaja | 1 |
| #beliskincare | 1 |
| #skincareproducts | 1 |
| #fortuneindonesia | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @sociolla_id | 71 |
| @alunasungkar | 6 |
| @daorkest | 5 |
| @sita931 | 2 |
| @rebahanmullu | 1 |
| @logaisyah | 1 |
| @aespa_official | 1 |
| @permatabank | 1 |
| @jdid | 1 |
| @byu_id | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
75
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ๐ญ | 17 | loudly_crying_face |
| ๐ | 4 | backhand_index_pointing_down |
| ๐ | 3 | sparkling_heart |
| โจ | 2 | sparkles |
| ๐ | 2 | relieved_face |
| ๐ | 2 | folded_hands |
| ๐ | 2 | smiling_face_with_heart-eyes |
| โ | 2 | no_entry |
| ๐ฅฒ | 2 | smiling_face_with_tear |
| ๐ค | 2 | smiling_face_with_open_hands |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 37 |
| People & Body | 10 |
| Activities | 3 |
| Symbols | 2 |
| Travel & Places | 1 |