Tweets Analysis - Keyword: @Safaricom_Care

Overview

Total number of tweets analysed

2,521

Earliest tweet was on

2023-03-22

Latest tweet was on

2023-03-31

Tweets covering

9 days

Average age of authors' accounts

7 years


Types of Tweets

Number of Retweets

179

Percentage of total tweets

7%

Number of Original tweets

1,152

Percentage of total tweets

45%

Number of tweets that contain Mentions

2,521

Percentage of total tweets

100%

Number of tweets that were Replies

1,167

Percentage of total tweets

46%

Number of tweets that were Quotes

48

Percentage of total tweets

1%

Number of tweets that contain Hashtags

82

Percentage of total tweets

3%


Top 5 devices used to tweet

Source Count
Twitter for Android 1789
Twitter Web App 354
Twitter for iPhone 350
Twitter for iPad 7
Genesys Social Engagement. 4

What devices were used to tweet


Top 10 accounts with highest followers count

Username Name Bio Followers count
SafaricomPLC Safaricom PLC The leading provider of converged communication solutions in Kenya. We're online 24/7 to serve you! Ask on @Safaricom_Care or #ChatWithZuri https://t.co/MzGZxBqqpu 1,910,919
Safaricom_Care Safaricom Care Always delighted to assist you 24hrs, 7 days a week. For all your queries and support issues, talk to us or #ChatWithZuri https://t.co/i833O1ozIg. 1,598,077
smileycherry2 SLYVIA _SSARU 🔶COMPUTER SCIENCE#TECH🔶 346,552
Brianmbunde Brian Mbunde ™ It’s all fun and games till it’s not fun and games. 223,407
gathara gathara Inveterate complainer, armchair activist, keyboard warrior, cartoonist, writer, columnist, commentator. Curator-in-Chief, The Elephant. https://t.co/1UtZqDKLoC 199,716
AbsaKenya Absa Bank Kenya Absa Bank Kenya is driven by our purpose to bring your possibilities to life. Our Social Media disclaimer:https://t.co/srGtlE0nRQ 190,055
Cofek_Africa Consumers Federation of Kenya (COFEK) Kenya and Africa's Premier Consumer Protection Agency | Value for Money | #ConsumerTopBrands | #ConsumerProtection | hotline@cofek.africa 133,386
bevalynekwambo3 Bevalyne Kwamboka blossoms of savannah | your favorite Chipo mwitu vendor. 132,048
PhilipOgola Odhiambo Ogola - HSC DAD | Self-Directed NeuroDistinct Learner w/ Intuitive Evolutionary Thinker | #DigitalHumanitarian @SpacesForGood | #DigitalMtaani | #TwitterNiShule 81,133
RonohClinton Ronoh K Clinton A lover of knowledge, creativity, and the beauty of a well-crafted thought.For Inquiries and Promo, Call, Sms or WhatsApp 020 2028080 #Career #Business 80,433

Top 10 accounts with highest friends count

Username Name Bio Followers count
Safaricom_Care Safaricom Care Always delighted to assist you 24hrs, 7 days a week. For all your queries and support issues, talk to us or #ChatWithZuri https://t.co/i833O1ozIg. 147,325
SafaricomPLC Safaricom PLC The leading provider of converged communication solutions in Kenya. We're online 24/7 to serve you! Ask on @Safaricom_Care or #ChatWithZuri https://t.co/MzGZxBqqpu 87,596
RonohClinton Ronoh K Clinton A lover of knowledge, creativity, and the beauty of a well-crafted thought.For Inquiries and Promo, Call, Sms or WhatsApp 020 2028080 #Career #Business 47,973
CleophasR CleophasR WYSIWYG 40,872
PhilipOgola Odhiambo Ogola - HSC DAD | Self-Directed NeuroDistinct Learner w/ Intuitive Evolutionary Thinker | #DigitalHumanitarian @SpacesForGood | #DigitalMtaani | #TwitterNiShule 39,099
bevalynekwambo3 Bevalyne Kwamboka blossoms of savannah | your favorite Chipo mwitu vendor. 34,562
AmbatiLucy Lucy Ambati Bachelor of Commerce.(Banking Option). London School of Economics. Budgetary Control. 29,315
Bellaa254 βεℓℓα❖❤️🦋♕︎ 🌻──••✧😍Your Night Nurse😍✧••──🌻♡︎ Turn my Notifications on🔔 Get Free shoutouts ❥︎#SkyFamDrive⌫ ❥︎#AASDRIVE⌫ @Belaa254 26,404
samkibiwott Sammy Kibiwott Environmental Sustainability Modelling and Social Welfare. 19,061
MissEve_Lyn Karimi C 🇰🇪 An academic🎓| Arsenal fan💪|All round musical🎶|Dance lover💃|Introvert☺|God and Family comes first🙏|Here to release stress 18,855

Most active users

Username Bio Number of tweets
cci_deep 1. SWVL past 8:00pm to all agents (NOT TLs and abv) 2. Explained Taxes 3. Work Certificate for all resigned employees 4.Equal promotions 5. Sexual free area. 17
donnaph254 - 15
VanProsi Fortune favours the bold 🔥🔥 13
LogMary_Nuggets A Pan-African Youth Ambassador and a Servant Leader who's optimistic enough to Venture into Initiatives that Contributes to the Wellbeing of Humanity.Psalms 23: 13
66K97 @ChelseaFC @ChelseaFCW 11
steven_nyabwa God's Son, Loving and loved Husband, Father, Real Estate, Performing Musician, Entrepreneur, Car Detailer @shineinsparkles 10
_guylikepapa we rise again..F Bio na chem/My kinda loyalty 💎♥️ @ManUtd //@lakers//@warriors//@f1//My rapper @lilbaby4PF 10
oketch7_antony Passionate about politics|children|technology and sharing insights with the world. Join me on this journey of learning, growth, and meaningful conversations. 9
Pmwanyosh Patriot | Liberal | Activist | Gemini | Videographer | #GGMU | Believes in a world of love and justice. #LindaKatiba #MasafaraSiMafala #CorruptionIsTreason 9
anakletkoros Husband. Father. Risk. Compliance. Excel bee's knees. Python. SQL. Data Science. @SpursOfficial - COYS ⚽. Above all, Team Jesus 8

Tweets per day


Top 10 tweets with highest Retweet count

ID Text Retweet count
1638491617110683650 So Danny Miles died yesterday, 2 months after doing this post to @Safaricom_Care He saw death coming💔 He was prepared Danny loved his family selflessly Thats why he kept thinking about them and fighting for them even when he felt he was loosing his own battle. @Honeyfarsafi https://t.co/2OI9TNJ5EL 31
1639222350108344320 Hey @Safaricom_Care I just bought a credit worth 1000 but haijareflect mpaka sahi, mbona mnaniibia? 28
1640934421070061572 So, @Safaricom_Care @SafaricomPLC Fiber network has been down day 3 today. We are purely Internet dependent and we have been spending an average of Ksh 2,000 per day on bundles to run our operations. By tomorrow, we will have exhausted our 30-day Internet budget in 4 days, and we… https://t.co/GPoQYM3DZ6 22
1639928445017751553 Hey @Safaricom_Care so you redeem my bonga points and paid your okoa jahazi without my permission 🙄🤔? 16
1638792860588810240 My Statement on Mr. Raila Utterance to boycott certain companies. @KCBGroup @Safaricom_Care @SafaricomPLC @RadioAfricaKE @TheStarKenya https://t.co/oeBkczQ7yJ 13
1639855695607615488 My problem is not the price, but how @KenyaPower_Care is not ashamed of serving only 8.8m customers in such an economy. @Safaricom_Care was where KPLC is in 1999. They chose to go for the masses, today they have 41m customers giving cheaper tariffs. https://t.co/04hwphEtTl 13
1639703898263900161 Dear @Safaricom_Care Kindly return my 20 bonga points you redeemed to pay your okoa jahazi 12
1638868070444724227 This was for the legends only. @Safaricom_Care https://t.co/tu2lDSkowP 10
1641435360751239169 Hello @Safaricom_Care mbona mnadeduct credit everytime I recharge yet I got zero subscription? 8
1639958955907588097 The best ad I have see so far in Kenya. Good one @Safaricom_Care https://t.co/mbjJdlAWqz 8

Top 10 tweets with highest Like count

ID Text Like count
1639222350108344320 Hey @Safaricom_Care I just bought a credit worth 1000 but haijareflect mpaka sahi, mbona mnaniibia? 120
1640934421070061572 So, @Safaricom_Care @SafaricomPLC Fiber network has been down day 3 today. We are purely Internet dependent and we have been spending an average of Ksh 2,000 per day on bundles to run our operations. By tomorrow, we will have exhausted our 30-day Internet budget in 4 days, and we… https://t.co/GPoQYM3DZ6 116
1638792860588810240 My Statement on Mr. Raila Utterance to boycott certain companies. @KCBGroup @Safaricom_Care @SafaricomPLC @RadioAfricaKE @TheStarKenya https://t.co/oeBkczQ7yJ 73
1638491617110683650 So Danny Miles died yesterday, 2 months after doing this post to @Safaricom_Care He saw death coming💔 He was prepared Danny loved his family selflessly Thats why he kept thinking about them and fighting for them even when he felt he was loosing his own battle. @Honeyfarsafi https://t.co/2OI9TNJ5EL 63
1639703898263900161 Dear @Safaricom_Care Kindly return my 20 bonga points you redeemed to pay your okoa jahazi 59
1639928445017751553 Hey @Safaricom_Care so you redeem my bonga points and paid your okoa jahazi without my permission 🙄🤔? 48
1638868070444724227 This was for the legends only. @Safaricom_Care https://t.co/tu2lDSkowP 39
1638483331191914497 @BravinYuri @Safaricom_Care @SafaricomPLC I don't think anyone has ever made such an appeal to you guys. Kindly look into this matter and help even if it will be in paying school fees. Please just honour his request. It's literally a drop in the ocean for you guys. 38
1641479958047477760 @njambifever Aye @Safaricom_Care @AIRTEL_KE hi very much. This is the face I would like to see on your projects/products. Billboard guy this one😊. Posbo? 23
1639855695607615488 My problem is not the price, but how @KenyaPower_Care is not ashamed of serving only 8.8m customers in such an economy. @Safaricom_Care was where KPLC is in 1999. They chose to go for the masses, today they have 41m customers giving cheaper tariffs. https://t.co/04hwphEtTl 22

Top 3 Languages Used In Tweets


Top 10 Hashtags used

Hashtag Count
#safaricom 5
#onmogaming 5
#maandamanomondays 3
#utumishikwawote 2
#tuinuane 2
#customerobsessionmonth 2
#maandamanothursdays 2
#msetocampustour 2
#moiuniversity 2
#loveloop 2

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@safaricom_care 2576
@safaricomplc 602
@kcbgroup 96
@ja__migori 81
@hebabuowino 80
@thestarkenya 68
@railaodinga 61
@makaumutua 54
@marthakarua 52
@abuga_makori 52

Top 10 mentions

Wordcloud of Tweets


Emojis

Average number of emojis used per tweet

30

Emojis used in tweets

Emoji Count Emoji Text
😂 251 face_with_tears_of_joy
🤣 98 rolling_on_the_floor_laughing
😭 53 loudly_crying_face
😅 32 grinning_face_with_sweat
😡 24 enraged_face
💔 17 broken_heart
🤔 14 thinking_face
😀 11 grinning_face
🙄 9 face_with_rolling_eyes
👇 9 backhand_index_pointing_down

Emojis groups

Emoji Group Count
Smileys & Emotion 657
People & Body 62
Symbols 10
Travel & Places 9
Activities 8
Objects 8
Animals & Nature 4
Food & Drink 3
Flags 2