Tweets Analysis - Keyword: @Safaricom_Care
Overview
Total number of tweets analysed
2,521
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-31
Tweets covering
9 days
Average age of authors' accounts
7 years
Types of Tweets
Number of Retweets
179
Percentage of total tweets
7%
Number of Original tweets
1,152
Percentage of total tweets
45%
Number of tweets that contain Mentions
2,521
Percentage of total tweets
100%
Number of tweets that were Replies
1,167
Percentage of total tweets
46%
Number of tweets that were Quotes
48
Percentage of total tweets
1%
Number of tweets that contain Hashtags
82
Percentage of total tweets
3%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 1789 |
| Twitter Web App | 354 |
| Twitter for iPhone | 350 |
| Twitter for iPad | 7 |
| Genesys Social Engagement. | 4 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| SafaricomPLC | Safaricom PLC | The leading provider of converged communication solutions in Kenya. We're online 24/7 to serve you! Ask on @Safaricom_Care or #ChatWithZuri https://t.co/MzGZxBqqpu | 1,910,919 |
| Safaricom_Care | Safaricom Care | Always delighted to assist you 24hrs, 7 days a week. For all your queries and support issues, talk to us or #ChatWithZuri https://t.co/i833O1ozIg. | 1,598,077 |
| smileycherry2 | SLYVIA _SSARU | 🔶COMPUTER SCIENCE#TECH🔶 | 346,552 |
| Brianmbunde | Brian Mbunde ™ | It’s all fun and games till it’s not fun and games. | 223,407 |
| gathara | gathara | Inveterate complainer, armchair activist, keyboard warrior, cartoonist, writer, columnist, commentator. Curator-in-Chief, The Elephant. https://t.co/1UtZqDKLoC | 199,716 |
| AbsaKenya | Absa Bank Kenya | Absa Bank Kenya is driven by our purpose to bring your possibilities to life. Our Social Media disclaimer:https://t.co/srGtlE0nRQ | 190,055 |
| Cofek_Africa | Consumers Federation of Kenya (COFEK) | Kenya and Africa's Premier Consumer Protection Agency | Value for Money | #ConsumerTopBrands | #ConsumerProtection | hotline@cofek.africa | 133,386 |
| bevalynekwambo3 | Bevalyne Kwamboka | blossoms of savannah | your favorite Chipo mwitu vendor. | 132,048 |
| PhilipOgola | Odhiambo Ogola - HSC | DAD | Self-Directed NeuroDistinct Learner w/ Intuitive Evolutionary Thinker | #DigitalHumanitarian @SpacesForGood | #DigitalMtaani | #TwitterNiShule | 81,133 |
| RonohClinton | Ronoh K Clinton | A lover of knowledge, creativity, and the beauty of a well-crafted thought.For Inquiries and Promo, Call, Sms or WhatsApp 020 2028080 #Career #Business | 80,433 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Safaricom_Care | Safaricom Care | Always delighted to assist you 24hrs, 7 days a week. For all your queries and support issues, talk to us or #ChatWithZuri https://t.co/i833O1ozIg. | 147,325 |
| SafaricomPLC | Safaricom PLC | The leading provider of converged communication solutions in Kenya. We're online 24/7 to serve you! Ask on @Safaricom_Care or #ChatWithZuri https://t.co/MzGZxBqqpu | 87,596 |
| RonohClinton | Ronoh K Clinton | A lover of knowledge, creativity, and the beauty of a well-crafted thought.For Inquiries and Promo, Call, Sms or WhatsApp 020 2028080 #Career #Business | 47,973 |
| CleophasR | CleophasR | WYSIWYG | 40,872 |
| PhilipOgola | Odhiambo Ogola - HSC | DAD | Self-Directed NeuroDistinct Learner w/ Intuitive Evolutionary Thinker | #DigitalHumanitarian @SpacesForGood | #DigitalMtaani | #TwitterNiShule | 39,099 |
| bevalynekwambo3 | Bevalyne Kwamboka | blossoms of savannah | your favorite Chipo mwitu vendor. | 34,562 |
| AmbatiLucy | Lucy Ambati | Bachelor of Commerce.(Banking Option). London School of Economics. Budgetary Control. | 29,315 |
| Bellaa254 | βεℓℓα❖❤️🦋♕︎ | 🌻──••✧😍Your Night Nurse😍✧••──🌻♡︎ Turn my Notifications on🔔 Get Free shoutouts ❥︎#SkyFamDrive⌫ ❥︎#AASDRIVE⌫ @Belaa254 | 26,404 |
| samkibiwott | Sammy Kibiwott | Environmental Sustainability Modelling and Social Welfare. | 19,061 |
| MissEve_Lyn | Karimi C 🇰🇪 | An academic🎓| Arsenal fan💪|All round musical🎶|Dance lover💃|Introvert☺|God and Family comes first🙏|Here to release stress | 18,855 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| cci_deep | 1. SWVL past 8:00pm to all agents (NOT TLs and abv) 2. Explained Taxes 3. Work Certificate for all resigned employees 4.Equal promotions 5. Sexual free area. | 17 |
| donnaph254 | - | 15 |
| VanProsi | Fortune favours the bold 🔥🔥 | 13 |
| LogMary_Nuggets | A Pan-African Youth Ambassador and a Servant Leader who's optimistic enough to Venture into Initiatives that Contributes to the Wellbeing of Humanity.Psalms 23: | 13 |
| 66K97 | @ChelseaFC @ChelseaFCW | 11 |
| steven_nyabwa | God's Son, Loving and loved Husband, Father, Real Estate, Performing Musician, Entrepreneur, Car Detailer @shineinsparkles | 10 |
| _guylikepapa | we rise again..F Bio na chem/My kinda loyalty 💎♥️ @ManUtd //@lakers//@warriors//@f1//My rapper @lilbaby4PF | 10 |
| oketch7_antony | Passionate about politics|children|technology and sharing insights with the world. Join me on this journey of learning, growth, and meaningful conversations. | 9 |
| Pmwanyosh | Patriot | Liberal | Activist | Gemini | Videographer | #GGMU | Believes in a world of love and justice. #LindaKatiba #MasafaraSiMafala #CorruptionIsTreason | 9 |
| anakletkoros | Husband. Father. Risk. Compliance. Excel bee's knees. Python. SQL. Data Science. @SpursOfficial - COYS ⚽. Above all, Team Jesus | 8 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1638491617110683650 | So Danny Miles died yesterday, 2 months after doing this post to @Safaricom_Care He saw death coming💔 He was prepared Danny loved his family selflessly Thats why he kept thinking about them and fighting for them even when he felt he was loosing his own battle. @Honeyfarsafi https://t.co/2OI9TNJ5EL | 31 |
| 1639222350108344320 | Hey @Safaricom_Care I just bought a credit worth 1000 but haijareflect mpaka sahi, mbona mnaniibia? | 28 |
| 1640934421070061572 | So, @Safaricom_Care @SafaricomPLC Fiber network has been down day 3 today. We are purely Internet dependent and we have been spending an average of Ksh 2,000 per day on bundles to run our operations. By tomorrow, we will have exhausted our 30-day Internet budget in 4 days, and we… https://t.co/GPoQYM3DZ6 | 22 |
| 1639928445017751553 | Hey @Safaricom_Care so you redeem my bonga points and paid your okoa jahazi without my permission 🙄🤔? | 16 |
| 1638792860588810240 | My Statement on Mr. Raila Utterance to boycott certain companies. @KCBGroup @Safaricom_Care @SafaricomPLC @RadioAfricaKE @TheStarKenya https://t.co/oeBkczQ7yJ | 13 |
| 1639855695607615488 | My problem is not the price, but how @KenyaPower_Care is not ashamed of serving only 8.8m customers in such an economy. @Safaricom_Care was where KPLC is in 1999. They chose to go for the masses, today they have 41m customers giving cheaper tariffs. https://t.co/04hwphEtTl | 13 |
| 1639703898263900161 | Dear @Safaricom_Care Kindly return my 20 bonga points you redeemed to pay your okoa jahazi | 12 |
| 1638868070444724227 | This was for the legends only. @Safaricom_Care https://t.co/tu2lDSkowP | 10 |
| 1641435360751239169 | Hello @Safaricom_Care mbona mnadeduct credit everytime I recharge yet I got zero subscription? | 8 |
| 1639958955907588097 | The best ad I have see so far in Kenya. Good one @Safaricom_Care https://t.co/mbjJdlAWqz | 8 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1639222350108344320 | Hey @Safaricom_Care I just bought a credit worth 1000 but haijareflect mpaka sahi, mbona mnaniibia? | 120 |
| 1640934421070061572 | So, @Safaricom_Care @SafaricomPLC Fiber network has been down day 3 today. We are purely Internet dependent and we have been spending an average of Ksh 2,000 per day on bundles to run our operations. By tomorrow, we will have exhausted our 30-day Internet budget in 4 days, and we… https://t.co/GPoQYM3DZ6 | 116 |
| 1638792860588810240 | My Statement on Mr. Raila Utterance to boycott certain companies. @KCBGroup @Safaricom_Care @SafaricomPLC @RadioAfricaKE @TheStarKenya https://t.co/oeBkczQ7yJ | 73 |
| 1638491617110683650 | So Danny Miles died yesterday, 2 months after doing this post to @Safaricom_Care He saw death coming💔 He was prepared Danny loved his family selflessly Thats why he kept thinking about them and fighting for them even when he felt he was loosing his own battle. @Honeyfarsafi https://t.co/2OI9TNJ5EL | 63 |
| 1639703898263900161 | Dear @Safaricom_Care Kindly return my 20 bonga points you redeemed to pay your okoa jahazi | 59 |
| 1639928445017751553 | Hey @Safaricom_Care so you redeem my bonga points and paid your okoa jahazi without my permission 🙄🤔? | 48 |
| 1638868070444724227 | This was for the legends only. @Safaricom_Care https://t.co/tu2lDSkowP | 39 |
| 1638483331191914497 | @BravinYuri @Safaricom_Care @SafaricomPLC I don't think anyone has ever made such an appeal to you guys. Kindly look into this matter and help even if it will be in paying school fees. Please just honour his request. It's literally a drop in the ocean for you guys. | 38 |
| 1641479958047477760 | @njambifever Aye @Safaricom_Care @AIRTEL_KE hi very much. This is the face I would like to see on your projects/products. Billboard guy this one😊. Posbo? | 23 |
| 1639855695607615488 | My problem is not the price, but how @KenyaPower_Care is not ashamed of serving only 8.8m customers in such an economy. @Safaricom_Care was where KPLC is in 1999. They chose to go for the masses, today they have 41m customers giving cheaper tariffs. https://t.co/04hwphEtTl | 22 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #safaricom | 5 |
| #onmogaming | 5 |
| #maandamanomondays | 3 |
| #utumishikwawote | 2 |
| #tuinuane | 2 |
| #customerobsessionmonth | 2 |
| #maandamanothursdays | 2 |
| #msetocampustour | 2 |
| #moiuniversity | 2 |
| #loveloop | 2 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @safaricom_care | 2576 |
| @safaricomplc | 602 |
| @kcbgroup | 96 |
| @ja__migori | 81 |
| @hebabuowino | 80 |
| @thestarkenya | 68 |
| @railaodinga | 61 |
| @makaumutua | 54 |
| @marthakarua | 52 |
| @abuga_makori | 52 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
30
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😂 | 251 | face_with_tears_of_joy |
| 🤣 | 98 | rolling_on_the_floor_laughing |
| 😭 | 53 | loudly_crying_face |
| 😅 | 32 | grinning_face_with_sweat |
| 😡 | 24 | enraged_face |
| 💔 | 17 | broken_heart |
| 🤔 | 14 | thinking_face |
| 😀 | 11 | grinning_face |
| 🙄 | 9 | face_with_rolling_eyes |
| 👇 | 9 | backhand_index_pointing_down |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 657 |
| People & Body | 62 |
| Symbols | 10 |
| Travel & Places | 9 |
| Activities | 8 |
| Objects | 8 |
| Animals & Nature | 4 |
| Food & Drink | 3 |
| Flags | 2 |