RoastingHouseSA - Tweet Data Analysis

Summarization

These set of tweets collate to promote Roasting House Arabia to get free product from the shop and to look out for offers from them. In addition, they talk about 'Taqahwe' initiative which is a cultural and recreational activity to educate people about the different types of coffees. Moreover, the tweets express their concern over the Al-Rajhi Bank's service and its lack of transparency in informing customers about their changes in policy. Lastly, they advertise services such as vehicle registration and issuing licenses.

Topic Modeling

1. Coffee - Best Roast, Brewing and Taste
2. Customer Service - Experiences, Complaints, and Praise for Al Rajhi Bank
3. Fees and Services for Al Rajhi Bank
4. Saudi Arabia - National Culture and Pride
5. The Benefits of Loyalty for Customers

Emotional Analysis

The tweets express a range of emotions, from excitement to frustration. There is enthusiasm for a coffee-related promotion and appreciation for the hard work of those involved in the coffee industry. There is also a sense of frustration with the customer service of the bank and the lack of transparency in their policies. Finally, there is a feeling of optimism and hope for a better future, with people wishing each other luck and expressing their desire to connect with each other.

Trend Analysis

1. Financial services and products, including credit cards and loans, offered by Al Rajhi Bank Saudi Arabia
2. Promotion of a cultural and recreational initiative, #Taqho, focusing on coffee consumption
3. Advocacy for Roasting House and its products
4. Discount and offers provided by Roasting House
5. Criticism of Al Rajhi Bank for not communicating and informing customers