Tweets Analysis - Keyword: @RedLetterDaysUK
Overview
Total number of tweets analysed
55
Earliest tweet was on
2023-03-21
Latest tweet was on
2023-03-29
Tweets covering
8 days
Average age of authors' accounts
10 years
Summarization
The tweets cover a range of topics related to gifts for mums, including a guide and giveaway featuring vegan perfume, a silk pillowcase and mask, and a Red Letter Days voucher. There are also tweets expressing frustration with Red Letter Days customer service and issues with their vouchers and experiences, as well as requests for refunds and communication via DM. One tweet mentions a venue cancelling a booking, and another asks for help obtaining a refund for a cancelled experience.
Topic Modeling
- Gifts for mums/gifting
- Showcasing gifts for mums with a giveaway
- Thanking people for sharing and expressing excitement about the gifts
- Red Letter Days customer service issues
- Multiple tweets about difficulty contacting Red Letter Days and issues with refunds
- Different ways of attempting to resolve the issues, including contacting through Twitter and live chat
- Specific experiences with Red Letter Days
- Individual cases where specific experiences have been cancelled or need to be refunded
- Some tweets include suggestions for removing these experiences from the website
- Positive feedback about specific products
- Expressing enthusiasm for specific items, including vegan perfume and silk pillowcases
- Tagging the relevant brand in the tweet
- Asking for help/advice
- Tweets where individuals ask for advice about a specific issue, such as an expired code or difficulty contacting Red Letter Days
- Some tweets have a polite tone, while others express frustration with the lack of response
Emotional Analysis
The tweets express a mix of positive and negative emotions. Some tweets express excitement about a giveaway and gift ideas for mothers, while others express frustration and anger towards Red Letter Days UK for poor customer service and issues with refunds. Overall, the emotions in the tweets range from happiness and excitement to disappointment and anger.
Trend Analysis
- Gifts and giveaways for mothers
- Customer complaints and issues with Red Letter Days UK
- Refund and cancellation problems with experiences
- Request for assistance and communication through DM
- Uncertainty and confusion surrounding experience availability and closures
Types of Tweets
Number of Retweets
3
Percentage of total tweets
5%
Number of Original tweets
25
Percentage of total tweets
45%
Number of tweets that contain Mentions
55
Percentage of total tweets
100%
Number of tweets that were Replies
27
Percentage of total tweets
49%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
11
Percentage of total tweets
20%
Top 5 devices used to tweet
Source | Count |
---|---|
Twitter for iPhone | 22 |
Twitter Web App | 20 |
Twitter for Android | 9 |
TweetDeck | 3 |
Twitter for iPad | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
Username | Name | Bio | Followers count |
---|---|---|---|
surreylive | SurreyLive | News, traffic and travel, weather, features and much more from SurreyLive, Surrey Advertiser & Surrey Mirror. Like our Facebook page https://t.co/4OiKYfhQwk | 176,139 |
surreymirror | Surrey Mirror | The Surrey Mirror news team. Call us on 01483508700 or email us at surreylive@trinitymirror.com | 20,443 |
MelanieMse | MelanieMse | Melanie's Fab Finds Mummy of 3. I blog at https://t.co/h7vJBxiXA4 Contact melaniesfabfinds@gmail.com for reviews, sponsored posts etc. | 14,273 |
WhatsOnSurrey | What's On Surrey | Your definitive guide to what's on in and around Surrey | 9,397 |
SalaciousSkunk | Salacious Skunk | Escaped from the Department of Correction and I’m now free. Freedom of speech is a right, not a privilege. Pure blood. | 1,137 |
maci234 | iain maciver | - | 879 |
HolsTravelMore | HolidaysTravelMore | Find everything for your holiday & travel needs in one place. All the latest offers. Follow us and never miss out on a good deal again. | 762 |
ashlallan | Ashleigh Allan | - | 707 |
cme13 | Chris Edmonds | - | 542 |
Pa2539Laura | Laura Ashton | Working mum of 2 gorgeous girls | 437 |
Top 10 accounts with highest friends count
Username | Name | Bio | Followers count |
---|---|---|---|
maci234 | iain maciver | - | 5,001 |
ashlallan | Ashleigh Allan | - | 4,916 |
cme13 | Chris Edmonds | - | 3,816 |
Pa2539Laura | Laura Ashton | Working mum of 2 gorgeous girls | 2,824 |
surreylive | SurreyLive | News, traffic and travel, weather, features and much more from SurreyLive, Surrey Advertiser & Surrey Mirror. Like our Facebook page https://t.co/4OiKYfhQwk | 2,186 |
SalaciousSkunk | Salacious Skunk | Escaped from the Department of Correction and I’m now free. Freedom of speech is a right, not a privilege. Pure blood. | 2,104 |
WendyLamVechi | Wendy Lam-Vechi | - | 1,786 |
WhatsOnSurrey | What's On Surrey | Your definitive guide to what's on in and around Surrey | 1,636 |
MelanieMse | MelanieMse | Melanie's Fab Finds Mummy of 3. I blog at https://t.co/h7vJBxiXA4 Contact melaniesfabfinds@gmail.com for reviews, sponsored posts etc. | 1,366 |
alexbartram23 | Alex Bartram | - | 932 |
Most active users
Username | Bio | Number of tweets |
---|---|---|
Ellies113 | Hobby baker and cake decorator who makes cakes and cupcakes to your own designs and specifications. Made with love, free range eggs and butter, Gluten free also | 10 |
choccieluvva2 | Living my best life in Norfolk with hubbie and boxer doggie. Vibe pay link https://t.co/Xi3QjJs50D | 6 |
Julesmtaylor | - | 5 |
jdd247 | Author - reader. | 4 |
weezerfly | I may tweet, I may not. | 3 |
Pa2539Laura | Working mum of 2 gorgeous girls | 2 |
andrew_holligan | - | 2 |
WendyLamVechi | - | 2 |
BulmaSaijan | This is my little nook especially for DBZ. Expect some fanart, fic, and prolly NSFW and politics I'm cis, fem, polyam, bi and very white. pronouns: help/me | 2 |
MelanieMse | Melanie's Fab Finds Mummy of 3. I blog at https://t.co/h7vJBxiXA4 Contact melaniesfabfinds@gmail.com for reviews, sponsored posts etc. | 2 |
Tweets per day
Top 10 tweets with highest Retweet count
ID | Text | Retweet count |
---|---|---|
1638119606106636289 | Show Mum you care all year with gifts from my Gifts for Mums 2023 guide & enter the amazing #giveaway. #Win Vegan Perfume from @DolmaVegan Silk Pillowcase & Mask from @Belledorm & @RedLetterDaysUK voucher https://t.co/9O51FhvMTj #gifted #gifts #giftsformums #gifting #mums | 13 |
1639936505828212736 | £10 off when you spend £30 Hurry, TODAY only. @RedLetterDaysUK #experience #specialoffer #today https://t.co/Y4ml2qLv8k https://t.co/lmDSK9eM8P | 1 |
1640347727581138947 | @RedLetterDaysUK trying to use my voucher and every single hotel for various dates are not showing up, i can’t even contact customer service, this voucher is a complete waste of money 🤬 | 1 |
1641078056222687232 | @RedLetterDaysUK where's the link to the live chat please | 0 |
1638803781071810560 | @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK @bigpompons86 | 0 |
1639304190269833223 | @OblongDamyan @RedLetterDaysUK @Techiehelpdesk Thanks, Damyan . I've managed to sort it out now . Thanks for the reply 👍 | 0 |
1639250293446647810 | @RedLetterDaysUK been trying to contact these for 2 weeks now . Taken £500 and given me nothing . When you try contact them, you can't. Jas anyone else had this problem #scammers | 0 |
1639237680507617280 | @RedLetterDaysUK Hi, I have a code for red letter day experience, but due to all the Covid business I haven’t been able to us it. I was retrying to use it this morning, but I’m being told it expired in March 2023, no actual date though. Is there anything I can do? Many thanks. | 0 |
1639003614197825538 | @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK @oldladycomps @joolz05 @NorwichTony isnt this just fab | 0 |
1638888516019953665 | @RedLetterDaysUK Have you not read either message, I can't DM you!! | 0 |
Top 10 tweets with highest Like count
ID | Text | Like count |
---|---|---|
1638119606106636289 | Show Mum you care all year with gifts from my Gifts for Mums 2023 guide & enter the amazing #giveaway. #Win Vegan Perfume from @DolmaVegan Silk Pillowcase & Mask from @Belledorm & @RedLetterDaysUK voucher https://t.co/9O51FhvMTj #gifted #gifts #giftsformums #gifting #mums | 13 |
1639003614197825538 | @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK @oldladycomps @joolz05 @NorwichTony isnt this just fab | 2 |
1641041822385332224 | @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK @Ally7tt | 1 |
1638138418457718788 | @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK wow love this @oldladycomps @lesley697710331 @joolz05 | 1 |
1639250293446647810 | @RedLetterDaysUK been trying to contact these for 2 weeks now . Taken £500 and given me nothing . When you try contact them, you can't. Jas anyone else had this problem #scammers | 1 |
1639635139608150017 | @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK @NorwichTony have you seen this | 1 |
1641078056222687232 | @RedLetterDaysUK where's the link to the live chat please | 0 |
1638803781071810560 | @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK @bigpompons86 | 0 |
1639304190269833223 | @OblongDamyan @RedLetterDaysUK @Techiehelpdesk Thanks, Damyan . I've managed to sort it out now . Thanks for the reply 👍 | 0 |
1639237680507617280 | @RedLetterDaysUK Hi, I have a code for red letter day experience, but due to all the Covid business I haven’t been able to us it. I was retrying to use it this morning, but I’m being told it expired in March 2023, no actual date though. Is there anything I can do? Many thanks. | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
Hashtag | Count |
---|---|
#daysout | 3 |
#easter | 3 |
#schoolholiday | 3 |
#aff | 3 |
#giveaway | 2 |
#win | 2 |
#gifted | 2 |
#gifts | 2 |
#giftsformums | 2 |
#gifting | 2 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
Mention | Count |
---|---|
@redletterdaysuk | 56 |
@dolmavegan | 12 |
@belledorm | 12 |
@melaniemse | 11 |
@norwichtony | 2 |
@oldladycomps | 2 |
@joolz05 | 2 |
@misshkc | 1 |
@ally7tt | 1 |
@jilliangresty | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
9
Emojis used in tweets
Emoji | Count | Emoji Text |
---|---|---|
🤬 | 3 | face_with_symbols_on_mouth |
👍 | 1 | thumbs_up |
🙄 | 1 | face_with_rolling_eyes |
Emojis groups
Emoji Group | Count |
---|---|
Smileys & Emotion | 4 |
People & Body | 1 |