Tweets Analysis - Keyword: @RedLetterDaysUK

Overview

Total number of tweets analysed

55

Earliest tweet was on

2023-03-21

Latest tweet was on

2023-03-29

Tweets covering

8 days

Average age of authors' accounts

10 years


Summarization

The tweets cover a range of topics related to gifts for mums, including a guide and giveaway featuring vegan perfume, a silk pillowcase and mask, and a Red Letter Days voucher. There are also tweets expressing frustration with Red Letter Days customer service and issues with their vouchers and experiences, as well as requests for refunds and communication via DM. One tweet mentions a venue cancelling a booking, and another asks for help obtaining a refund for a cancelled experience.

Topic Modeling

  • Gifts for mums/gifting
    • Showcasing gifts for mums with a giveaway
    • Thanking people for sharing and expressing excitement about the gifts
  • Red Letter Days customer service issues
    • Multiple tweets about difficulty contacting Red Letter Days and issues with refunds
    • Different ways of attempting to resolve the issues, including contacting through Twitter and live chat
  • Specific experiences with Red Letter Days
    • Individual cases where specific experiences have been cancelled or need to be refunded
    • Some tweets include suggestions for removing these experiences from the website
  • Positive feedback about specific products
    • Expressing enthusiasm for specific items, including vegan perfume and silk pillowcases
    • Tagging the relevant brand in the tweet
  • Asking for help/advice
    • Tweets where individuals ask for advice about a specific issue, such as an expired code or difficulty contacting Red Letter Days
    • Some tweets have a polite tone, while others express frustration with the lack of response

Emotional Analysis

The tweets express a mix of positive and negative emotions. Some tweets express excitement about a giveaway and gift ideas for mothers, while others express frustration and anger towards Red Letter Days UK for poor customer service and issues with refunds. Overall, the emotions in the tweets range from happiness and excitement to disappointment and anger.

Trend Analysis

  1. Gifts and giveaways for mothers
  2. Customer complaints and issues with Red Letter Days UK
  3. Refund and cancellation problems with experiences
  4. Request for assistance and communication through DM
  5. Uncertainty and confusion surrounding experience availability and closures

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

3

Percentage of total tweets

5%

Number of Original tweets

25

Percentage of total tweets

45%

Number of tweets that contain Mentions

55

Percentage of total tweets

100%

Number of tweets that were Replies

27

Percentage of total tweets

49%

Number of tweets that were Quotes

0

Percentage of total tweets

0%

Number of tweets that contain Hashtags

11

Percentage of total tweets

20%


Top 5 devices used to tweet

Source Count
Twitter for iPhone 22
Twitter Web App 20
Twitter for Android 9
TweetDeck 3
Twitter for iPad 1

What devices were used to tweet


Top 10 accounts with highest followers count

Username Name Bio Followers count
surreylive SurreyLive News, traffic and travel, weather, features and much more from SurreyLive, Surrey Advertiser & Surrey Mirror. Like our Facebook page https://t.co/4OiKYfhQwk 176,139
surreymirror Surrey Mirror The Surrey Mirror news team. Call us on 01483508700 or email us at surreylive@trinitymirror.com 20,443
MelanieMse MelanieMse Melanie's Fab Finds Mummy of 3. I blog at https://t.co/h7vJBxiXA4 Contact melaniesfabfinds@gmail.com for reviews, sponsored posts etc. 14,273
WhatsOnSurrey What's On Surrey Your definitive guide to what's on in and around Surrey 9,397
SalaciousSkunk Salacious Skunk Escaped from the Department of Correction and I’m now free. Freedom of speech is a right, not a privilege. Pure blood. 1,137
maci234 iain maciver - 879
HolsTravelMore HolidaysTravelMore Find everything for your holiday & travel needs in one place. All the latest offers. Follow us and never miss out on a good deal again. 762
ashlallan Ashleigh Allan - 707
cme13 Chris Edmonds - 542
Pa2539Laura Laura Ashton Working mum of 2 gorgeous girls 437

Top 10 accounts with highest friends count

Username Name Bio Followers count
maci234 iain maciver - 5,001
ashlallan Ashleigh Allan - 4,916
cme13 Chris Edmonds - 3,816
Pa2539Laura Laura Ashton Working mum of 2 gorgeous girls 2,824
surreylive SurreyLive News, traffic and travel, weather, features and much more from SurreyLive, Surrey Advertiser & Surrey Mirror. Like our Facebook page https://t.co/4OiKYfhQwk 2,186
SalaciousSkunk Salacious Skunk Escaped from the Department of Correction and I’m now free. Freedom of speech is a right, not a privilege. Pure blood. 2,104
WendyLamVechi Wendy Lam-Vechi - 1,786
WhatsOnSurrey What's On Surrey Your definitive guide to what's on in and around Surrey 1,636
MelanieMse MelanieMse Melanie's Fab Finds Mummy of 3. I blog at https://t.co/h7vJBxiXA4 Contact melaniesfabfinds@gmail.com for reviews, sponsored posts etc. 1,366
alexbartram23 Alex Bartram - 932

Most active users

Username Bio Number of tweets
Ellies113 Hobby baker and cake decorator who makes cakes and cupcakes to your own designs and specifications. Made with love, free range eggs and butter, Gluten free also 10
choccieluvva2 Living my best life in Norfolk with hubbie and boxer doggie. Vibe pay link https://t.co/Xi3QjJs50D 6
Julesmtaylor - 5
jdd247 Author - reader. 4
weezerfly I may tweet, I may not. 3
Pa2539Laura Working mum of 2 gorgeous girls 2
andrew_holligan - 2
WendyLamVechi - 2
BulmaSaijan This is my little nook especially for DBZ. Expect some fanart, fic, and prolly NSFW and politics I'm cis, fem, polyam, bi and very white. pronouns: help/me 2
MelanieMse Melanie's Fab Finds Mummy of 3. I blog at https://t.co/h7vJBxiXA4 Contact melaniesfabfinds@gmail.com for reviews, sponsored posts etc. 2

Tweets per day


Top 10 tweets with highest Retweet count

ID Text Retweet count
1638119606106636289 Show Mum you care all year with gifts from my Gifts for Mums 2023 guide & enter the amazing #giveaway. #Win Vegan Perfume from @DolmaVegan Silk Pillowcase & Mask from @Belledorm & @RedLetterDaysUK voucher https://t.co/9O51FhvMTj #gifted #gifts #giftsformums #gifting #mums 13
1639936505828212736 £10 off when you spend £30 Hurry, TODAY only. @RedLetterDaysUK #experience #specialoffer #today https://t.co/Y4ml2qLv8k https://t.co/lmDSK9eM8P 1
1640347727581138947 @RedLetterDaysUK trying to use my voucher and every single hotel for various dates are not showing up, i can’t even contact customer service, this voucher is a complete waste of money 🤬 1
1641078056222687232 @RedLetterDaysUK where's the link to the live chat please 0
1638803781071810560 @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK @bigpompons86 0
1639304190269833223 @OblongDamyan @RedLetterDaysUK @Techiehelpdesk Thanks, Damyan . I've managed to sort it out now . Thanks for the reply 👍 0
1639250293446647810 @RedLetterDaysUK been trying to contact these for 2 weeks now . Taken £500 and given me nothing . When you try contact them, you can't. Jas anyone else had this problem #scammers 0
1639237680507617280 @RedLetterDaysUK Hi, I have a code for red letter day experience, but due to all the Covid business I haven’t been able to us it. I was retrying to use it this morning, but I’m being told it expired in March 2023, no actual date though. Is there anything I can do? Many thanks. 0
1639003614197825538 @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK @oldladycomps @joolz05 @NorwichTony isnt this just fab 0
1638888516019953665 @RedLetterDaysUK Have you not read either message, I can't DM you!! 0

Top 10 tweets with highest Like count

ID Text Like count
1638119606106636289 Show Mum you care all year with gifts from my Gifts for Mums 2023 guide & enter the amazing #giveaway. #Win Vegan Perfume from @DolmaVegan Silk Pillowcase & Mask from @Belledorm & @RedLetterDaysUK voucher https://t.co/9O51FhvMTj #gifted #gifts #giftsformums #gifting #mums 13
1639003614197825538 @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK @oldladycomps @joolz05 @NorwichTony isnt this just fab 2
1641041822385332224 @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK @Ally7tt 1
1638138418457718788 @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK wow love this @oldladycomps @lesley697710331 @joolz05 1
1639250293446647810 @RedLetterDaysUK been trying to contact these for 2 weeks now . Taken £500 and given me nothing . When you try contact them, you can't. Jas anyone else had this problem #scammers 1
1639635139608150017 @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK @NorwichTony have you seen this 1
1641078056222687232 @RedLetterDaysUK where's the link to the live chat please 0
1638803781071810560 @MelanieMse @DolmaVegan @Belledorm @RedLetterDaysUK @bigpompons86 0
1639304190269833223 @OblongDamyan @RedLetterDaysUK @Techiehelpdesk Thanks, Damyan . I've managed to sort it out now . Thanks for the reply 👍 0
1639237680507617280 @RedLetterDaysUK Hi, I have a code for red letter day experience, but due to all the Covid business I haven’t been able to us it. I was retrying to use it this morning, but I’m being told it expired in March 2023, no actual date though. Is there anything I can do? Many thanks. 0

Top 3 Languages Used In Tweets


Top 10 Hashtags used

Hashtag Count
#daysout 3
#easter 3
#schoolholiday 3
#aff 3
#giveaway 2
#win 2
#gifted 2
#gifts 2
#giftsformums 2
#gifting 2

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@redletterdaysuk 56
@dolmavegan 12
@belledorm 12
@melaniemse 11
@norwichtony 2
@oldladycomps 2
@joolz05 2
@misshkc 1
@ally7tt 1
@jilliangresty 1

Top 10 mentions

Wordcloud of Tweets


Emojis

Average number of emojis used per tweet

9

Emojis used in tweets

Emoji Count Emoji Text
🤬 3 face_with_symbols_on_mouth
👍 1 thumbs_up
🙄 1 face_with_rolling_eyes

Emojis groups

Emoji Group Count
Smileys & Emotion 4
People & Body 1