Tweets Analysis - Keyword: @RCNconnects
Overview
Total number of tweets analysed
70
Earliest tweet was on
2023-03-21
Latest tweet was on
2023-03-30
Tweets covering
9 days
Average age of authors' accounts
11 years
Summarization
The tweets cover a range of topics related to various telecommunications companies, including complaints about service outages and billing practices, as well as calls to fight against false information propagated by Fox News. There are also inquiries about internet outages in specific locations and concerns about discrimination against a disabled veteran. Finally, there is a question about the potential impact of Bally Sports going under on TV broadcasts for sports teams.
Topic Modeling
- Complaints about service and billing practices from long-time customers
- Outages and service disruptions
- Promotion of anti-Fox News message
- Inquiries about outages and service in specific locations
- Concerns about marketing and advertising techniques
Emotional Analysis
The tweets express a range of emotions including frustration, anger, disappointment, and confusion towards RCNconnects as an internet and cable service provider. Many of the tweets highlight issues with service outages, price increases, and poor customer service. Additionally, some tweets express concerns about the company's ethics and practices. However, there are also a few tweets that are advertising or requesting updates about service.
Trend Analysis
- Complaints about poor customer service experiences with RCNconnects, including issues with billing, service outages, and unresponsive support.
- Requests for updates about service outages and known issues in specific geographic locations.
- Calls to action to fight against what is perceived as inaccurate or biased news reporting from Fox News.
- Discussion about the affordability and fairness of internet and cable television pricing and promotional offers.
- Criticism and frustration about unwanted promotional mail and advertisements from RCNconnects.
Types of Tweets
Number of Retweets
28
Percentage of total tweets
40%
Number of Original tweets
22
Percentage of total tweets
31%
Number of tweets that contain Mentions
70
Percentage of total tweets
100%
Number of tweets that were Replies
19
Percentage of total tweets
27%
Number of tweets that were Quotes
1
Percentage of total tweets
1%
Number of tweets that contain Hashtags
24
Percentage of total tweets
34%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter Web App | 36 |
| Twitter for iPhone | 23 |
| Twitter for Android | 9 |
| JobsViaTweet | 1 |
| Sprout Social | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| postcards4USA | ͏Postcards4USA | Instagram, Spoutible, Mastodon, Post=postcards4USA Website (update any day now): https://t.co/uBmOogcOMo 📬 FB https://t.co/XjkB2BRf0T #DemCast | 9,115 |
| kathygpr | Kathy R. Elect Dems. Don't whine. Act! Every day. | Do more, doom less: phonebank, postcards, text, tweet ready-made posts from: https://t.co/3HVsfEOwbW And: https://t.co/TcVW0xom0a #Demcast | 4,524 |
| ElginCommColl | Elgin Community College | Improving people's lives through learning | 4,227 |
| jobsviatweet | Jobs via Tweet | One Stop Destination for Job Search on Twitter. | 2,786 |
| CoachWeaver3 | Coach Weaver | 10U, 12U and 16U Nazareth BLAST Softball Coach, Bethlehem Steal 14U Softball Coach and ELV Softball Coach and Head Scanner Director at All Nazareth HOME Events | 2,352 |
| VSamson_DC | Victoria Samson | Hates the humidity, loves cats. Works on space policy for @SWFoundation. She/her | 1,981 |
| InAPickleRest | In A Pickle | Best Breakfast and Lunch In MA! Come check us out!! Mon, Wed-Fr 8a-3p Sat & Sun 7a-3p CLOSED TUESDAYS | 1,930 |
| jmhaigh | jim haigh | advocate for small business & local media issues: #journalism #shoplocal #privacy #consumerchoice #sustainability opinions my own & not necessarily my clients’ | 1,598 |
| carlettaisgreat | carlatte | To save time, let's just assume I know everything. | 1,507 |
| ColomricanP | LucyHablaMucho🙅🏾❤️🐾🐾 | My Days are Numbered here.,, AfroLatina Democrat. Thank you BidenHarris ✌🏽️👍🏽🙌🏽🇺🇸 | 1,106 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| postcards4USA | ͏Postcards4USA | Instagram, Spoutible, Mastodon, Post=postcards4USA Website (update any day now): https://t.co/uBmOogcOMo 📬 FB https://t.co/XjkB2BRf0T #DemCast | 7,803 |
| CoachWeaver3 | Coach Weaver | 10U, 12U and 16U Nazareth BLAST Softball Coach, Bethlehem Steal 14U Softball Coach and ELV Softball Coach and Head Scanner Director at All Nazareth HOME Events | 5,000 |
| kathygpr | Kathy R. Elect Dems. Don't whine. Act! Every day. | Do more, doom less: phonebank, postcards, text, tweet ready-made posts from: https://t.co/3HVsfEOwbW And: https://t.co/TcVW0xom0a #Demcast | 4,804 |
| jmhaigh | jim haigh | advocate for small business & local media issues: #journalism #shoplocal #privacy #consumerchoice #sustainability opinions my own & not necessarily my clients’ | 3,370 |
| ColomricanP | LucyHablaMucho🙅🏾❤️🐾🐾 | My Days are Numbered here.,, AfroLatina Democrat. Thank you BidenHarris ✌🏽️👍🏽🙌🏽🇺🇸 | 2,752 |
| eshaanjain26 | Eshaan Jain | - | 2,634 |
| pwallach87 | Pete Wallach | Top 5 cartwheeler in the Midwest. opinions are my own. CFO, @Synapticure. YC S20. previously @bainalerts, @columbia_biz, @uva . #ENDALS | 1,790 |
| Henrywelch63 | Henhouse henry | Love my wife and kids and so on down the family line. | 1,680 |
| InAPickleRest | In A Pickle | Best Breakfast and Lunch In MA! Come check us out!! Mon, Wed-Fr 8a-3p Sat & Sun 7a-3p CLOSED TUESDAYS | 1,491 |
| WitchBob | WitchDrBob #BLM 🇺🇦 | 28, +18 I like and follow nsfw artist. Variety streamer. Love me some anime because Im a lower form of human being. I play fighting games but I’m still new | 1,424 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| CoachWeaver3 | 10U, 12U and 16U Nazareth BLAST Softball Coach, Bethlehem Steal 14U Softball Coach and ELV Softball Coach and Head Scanner Director at All Nazareth HOME Events | 24 |
| thirteenright | - | 3 |
| ReidAmyr | - | 2 |
| ColomricanP | My Days are Numbered here.,, AfroLatina Democrat. Thank you BidenHarris ✌🏽️👍🏽🙌🏽🇺🇸 | 2 |
| sostechsyahooc1 | - | 2 |
| carlettaisgreat | To save time, let's just assume I know everything. | 2 |
| ForYouKevin | Now: @theonion joke goon @thesecondcity funstructor. Then: @iochicago @loltheater @comedysportzchi @babywantscandy cutie Soon: A better rule of threes he/him | 2 |
| CarlisleKid1 | - | 2 |
| NCPlantier | On Twitter to follow everything IndyCar and other favorites. Never tweet anything interesting myself. | 2 |
| OfSvend | My occasionally NSFW rants | 2 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1640761824277667840 | Hey @DIRECTV @VerizonSupport @verizonfios @RCNconnects @comcast @CoxComm @Ask_Spectrum Message from @TruthOverFox! #DetoxFromFox Fight #FoxLies: https://t.co/FZHVyfvjUM https://t.co/bqIWR4Hu8l https://t.co/5HmKLTuQt5 https://t.co/6JpmpADtD1 | 58 |
| 1640803171563081728 | @postcards4USA @DIRECTV @VerizonSupport @verizonfios @RCNconnects @comcast @CoxComm @Ask_Spectrum @TruthOverFox Spread the message. Fox lies. #Voterizer | 2 |
| 1641432444535545857 | @RCNconnects Internet service keeps going down in 60018 | 0 |
| 1639677650053595140 | @RCNconnects Ok. Will do. This never happened before | 0 |
| 1639640354503663616 | @RCNconnects I canceled all in cable services and my bill just for internet has managed to increase until you are charging me the same amount. You are horrible | 0 |
| 1639639512954421249 | @RCNconnects Can you please explain the difference between the A la carte internet package and the separate charge for high speed internet/standard WiFi? If standard WiFi is not in the package then what is? | 0 |
| 1639246899528990721 | @RCNconnects Just sent it.. | 0 |
| 1639239228675567616 | @RCNconnects My service goes out at least 3 times a day over the last week!!!! This is not sustainable…. | 0 |
| 1639078145340080129 | @RCNconnects Hi there, any issues in DC? I don't have internet | 0 |
| 1639072981879234560 | @RCNconnects I enjoy getting unsolicited mail from you 3 times a week. It's a solid marketing technique that makes me like your company and really consider using you as my ISP. | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1640761824277667840 | Hey @DIRECTV @VerizonSupport @verizonfios @RCNconnects @comcast @CoxComm @Ask_Spectrum Message from @TruthOverFox! #DetoxFromFox Fight #FoxLies: https://t.co/FZHVyfvjUM https://t.co/bqIWR4Hu8l https://t.co/5HmKLTuQt5 https://t.co/6JpmpADtD1 | 98 |
| 1640803171563081728 | @postcards4USA @DIRECTV @VerizonSupport @verizonfios @RCNconnects @comcast @CoxComm @Ask_Spectrum @TruthOverFox Spread the message. Fox lies. #Voterizer | 5 |
| 1641425351766147075 | I will never understand companies who you've been with for years who raise prices for existing customers while offering new ones incredible deals. Moved from @RCNconnects to @Xfinity and cut my bill by more than half. | 2 |
| 1640877754911723520 | @RCNconnects I have made multiple phone calls/chats to Astound about my issue over the course of 2 months and was finally promised a credit for my time and efforts last month, But corporate decided to red flag it and kick it back so now no credit for me! Long time customer! | 1 |
| 1640458916646776849 | @RCNconnects Doubling your price then calling people a Liar even though they have proof that their bill was a certain price for over the past 3 years. is not only a predatory practice, it's highly unethical and not a good business practice. #SHAMEONRCN | 1 |
| 1640847134994972674 | @RCNconnects is there an outage in Chicago 60640? | 1 |
| 1638920176715563008 | @RCNconnects any chance I’ll get service back? Your automated system stated that service would resume 7 pm yesterday. This morning it says 10 am. I little rainfall is San Francisco and service is out for two days? This is not acceptable. 😒 | 0 |
| 1639246899528990721 | @RCNconnects Just sent it.. | 0 |
| 1639239228675567616 | @RCNconnects My service goes out at least 3 times a day over the last week!!!! This is not sustainable…. | 0 |
| 1639078145340080129 | @RCNconnects Hi there, any issues in DC? I don't have internet | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #uphere | 2 |
| #voterizer | 2 |
| #detoxfromfox | 2 |
| #foxlies | 2 |
| #benavidezplant | 2 |
| #sohelpmetodd | 1 |
| #riverdale | 1 |
| #thenightagent | 1 |
| #reggie | 1 |
| #thebachelor | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @rcnconnects | 70 |
| @directv | 5 |
| @verizonsupport | 5 |
| @verizonfios | 5 |
| @comcast | 5 |
| @coxcomm | 5 |
| @ask_spectrum | 5 |
| @truthoverfox | 5 |
| @postcards4usa | 4 |
| @cbs | 2 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
51
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ➡️ | 6 | right_arrow |
| 📼 | 3 | videocassette |
| 💰 | 3 | money_bag |
| 🥊 | 2 | boxing_glove |
| ⏰ | 2 | alarm_clock |
| 📺 | 1 | television |
| 🍎 | 1 | red_apple |
| 🏡 | 1 | house_with_garden |
| 💪 | 1 | flexed_biceps |
| 👉 | 1 | backhand_index_pointing_right |
Emojis groups
| Emoji Group | Count |
|---|---|
| Objects | 13 |
| Symbols | 6 |
| Travel & Places | 5 |
| Activities | 4 |
| Animals & Nature | 3 |
| People & Body | 2 |
| Smileys & Emotion | 2 |
| Food & Drink | 1 |