Tweets Analysis - Keyword: @presseorange

Overview

Total number of tweets analysed

25

Earliest tweet was on

2023-03-21

Latest tweet was on

2023-03-30

Tweets covering

8 days

Average age of authors' accounts

8 years


Summarization

The tweets cover a range of topics related to Orange telecommunications company, including complaints about customer service and loss of service, a positive evaluation of a service, and reports of bullying by Orange employees in Jordan. There are also discussions around the feasibility and ethical implications of cutting off services for energy saving purposes, as well as concerns about access to emergency services without fixed phone lines.

Topic Modeling

  1. Customer service complaints
  2. Domotique and home automation
  3. Internet and TV services
  4. Bullying and harassment allegations
  5. Electricity usage and sustainability

Emotional Analysis

The emotions expressed in these tweets include frustration, disappointment, anger, and concern. The tweets express frustration and disappointment with Orange's service and the company's failure to address customer complaints. Some tweets express anger towards the company and its employees, as they highlight incidents of bullying and poor customer service. There is also concern expressed about the practical implications of the company's policies, such as the impact on communication and security.

Trend Analysis

  1. Customer service issues with Orange, including complaints about employees' behavior and inadequate response to service disruptions
  2. Discussion of Orange's support for and encouragement of bullying
  3. Technical issues with Orange services, including loss of fiber and television outages
  4. Concerns about the impact of technology on daily life, including the difficulty of disconnecting from devices
  5. Debate around the possibility and implications of cutting power or Wi-Fi access on a large scale, potentially for security or environmental reasons

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

11

Percentage of total tweets

44%

Number of Original tweets

2

Percentage of total tweets

8%

Number of tweets that contain Mentions

25

Percentage of total tweets

100%

Number of tweets that were Replies

12

Percentage of total tweets

48%

Number of tweets that were Quotes

1

Percentage of total tweets

4%

Number of tweets that contain Hashtags

10

Percentage of total tweets

40%


Top 5 devices used to tweet

Source Count
Twitter for Android 11
Twitter Web App 7
Twitter for iPhone 5
dlvr.it 1
Twitter for iPad 1

What devices were used to tweet


Top 10 accounts with highest followers count

Username Name Bio Followers count
BusyspiderFr 🕷️ Busyspider Entraide bénévole forums et tutoriels sur ma Toile ... I'm as busy as a Spider 1,269
WholesaleOrange Orange Wholesale France La mission d’Orange Wholesale France est de proposer des solutions de réseau à l’ensemble des opérateurs français et internationaux. #wholesale #reseau 1,169
MenouxMj Marie-Jeanne Menoux Responsable du Développement Commercial Direction Orange Grand Ouest 1,162
ifranz67 iBoy Pray 🇺🇦 38 ans, papa X2 ❤️ séries, cinéma, JV, technologies  Ambassadeur @xboxfr Mes tweets n'engagent que moi. 703
DelayeOlivier Olivier Delaye 💼Directeur de l’agence #ProPme_GrandOuest pour @Orange_France #BtoB : #PRO #TPE #PME #startup 📌#transfodigitale & #innovation 525
marcvador Marc Pinon 1950, il fallait passer dans le journal, 1970 à la télévision, 1980 sur minitel, 2000 internet, 2010 internet mobile, 2020 tout connecté... #CTO https://t.co/ZqltKgy7xC 497
Sakiwitoclash SΛKI OTP Vel’koz | Sacrieur à la retraite Mathieu Poissonet est le plus grand journaliste de tous les temps, puisse dieu le bénir de toute sa grâce ! 212
OlimatIbrahim Ibrahim Eleimat M&E Officer at CVT .. Communication's Engineer .. Madridista .. Snapchat : ibrahim_olimat 120
mediadatafrance mediadatafr mediadata service France 113
bipbip43 Chloé 🌸 Je dors beaucoup, j’suis motarde et je mets le lait avant les chocapic #Station19 #KohLanta #FortBoyard #PékinExpress #LouisDeFunès #Sport #Gaming 93

Top 10 accounts with highest friends count

Username Name Bio Followers count
MenouxMj Marie-Jeanne Menoux Responsable du Développement Commercial Direction Orange Grand Ouest 851
mediadatafrance mediadatafr mediadata service France 816
ifranz67 iBoy Pray 🇺🇦 38 ans, papa X2 ❤️ séries, cinéma, JV, technologies  Ambassadeur @xboxfr Mes tweets n'engagent que moi. 738
marcvador Marc Pinon 1950, il fallait passer dans le journal, 1970 à la télévision, 1980 sur minitel, 2000 internet, 2010 internet mobile, 2020 tout connecté... #CTO https://t.co/ZqltKgy7xC 708
fredo2kfr2k Frédéric Joueur Destiny 541
DelayeOlivier Olivier Delaye 💼Directeur de l’agence #ProPme_GrandOuest pour @Orange_France #BtoB : #PRO #TPE #PME #startup 📌#transfodigitale & #innovation 463
WholesaleOrange Orange Wholesale France La mission d’Orange Wholesale France est de proposer des solutions de réseau à l’ensemble des opérateurs français et internationaux. #wholesale #reseau 241
bipbip43 Chloé 🌸 Je dors beaucoup, j’suis motarde et je mets le lait avant les chocapic #Station19 #KohLanta #FortBoyard #PékinExpress #LouisDeFunès #Sport #Gaming 228
kristof97440 kristof974 🌴🌳📱📰 île de la reunion passionné de jeux video préférence xbox, manga 🎮🎮🕹🕹📰📰 154
AnitaOyono 🔼N!tA | Corporate Communication | Orange Middle East and Africa | Innovation and CSR evangelist | 126

Most active users

Username Bio Number of tweets
OlimatIbrahim M&E Officer at CVT .. Communication's Engineer .. Madridista .. Snapchat : ibrahim_olimat 6
MenouxMj Responsable du Développement Commercial Direction Orange Grand Ouest 4
DelayeOlivier 💼Directeur de l’agence #ProPme_GrandOuest pour @Orange_France #BtoB : #PRO #TPE #PME #startup 📌#transfodigitale & #innovation 2
AnitaOyono | Corporate Communication | Orange Middle East and Africa | Innovation and CSR evangelist | 1
BusyspiderFr Entraide bénévole forums et tutoriels sur ma Toile ... I'm as busy as a Spider 1
CalligaroYves - 1
LinsleyTeresa - 1
Sakiwitoclash OTP Vel’koz | Sacrieur à la retraite Mathieu Poissonet est le plus grand journaliste de tous les temps, puisse dieu le bénir de toute sa grâce ! 1
WholesaleOrange La mission d’Orange Wholesale France est de proposer des solutions de réseau à l’ensemble des opérateurs français et internationaux. #wholesale #reseau 1
bipbip43 Je dors beaucoup, j’suis motarde et je mets le lait avant les chocapic #Station19 #KohLanta #FortBoyard #PékinExpress #LouisDeFunès #Sport #Gaming 1

Tweets per day


Top 10 tweets with highest Retweet count

ID Text Retweet count
1639315014312927232 @OrangeRSE @orange @CDP @presseorange @etchoungui @JBenoitBesset Arrêtez avec vos slogans irréels détachés de la réalité, et expliquez-moi pourquoi depuis mi janvier 2023 je n’ai plus la fibre (solutions de secours en kilooctets, inadmissible) Vous n’êtes plus des professionnels juste des financiers, sans vous souciez de vis clients. Honteux! 0
1639258285122416643 @presseorange @orange @MagazineCapital موظفي معرض أورنج فرع بانوراما مول في عمان الاردن جابولي بلطجي تهجم علي وقعد يكفر علي بأول يوم برمضان.. حسبي الله ونعم الوكيل بس من هيك شركة #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies 0
1639258263878356996 @presseorange @orange موظفي معرض أورنج فرع بانوراما مول في عمان الاردن جابولي بلطجي تهجم علي وقعد يكفر علي بأول يوم برمضان.. حسبي الله ونعم الوكيل بس من هيك شركة #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies 0
1639258243326148614 @presseorange @alloforfait موظفي معرض أورنج فرع بانوراما مول في عمان الاردن جابولي بلطجي تهجم علي وقعد يكفر علي بأول يوم برمضان.. حسبي الله ونعم الوكيل بس من هيك شركة #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies 0
1638985586374582273 @presseorange @alloforfait #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies 0
1638980417138184195 #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies @GroupOrangeServ @orange @Orange_Egypt @Orange_France @orangeafrica @orangeJo @orangejobs_fr @OrangeRSE @OrangeTN @OrangeTN_Plus @presseorange @TeamOrangeRugby 0
1638967932142120961 @OrangeRSE @orange @CDP @presseorange @etchoungui @JBenoitBesset The employees of the Orange exhibition, the Panorama Mall branch in Amman, Jordan, today, they brought me a bully (not an employee of Orange) who attacked me and started insulting me on the first day of Ramadan, this is how the Orange Jordan customer services deal with us!!!!! 0
1638951996559335435 @presseorange Au cause des tes mauvais service client j’ai quitté Orange aujourd’hui 0
1638879508848672769 @presseorange @Orange_France @alloforfait sans la TV je ne dors plus !! remplace agréablement les somnifères ... 0
1638856684679360512 @presseorange @OrangeReunion @alloforfait Ha bin la y faut coupe de moitié aussi le forfait à payer le mois la je suis d'accord, c'est n'importe quoi 🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️comment peut ont faire sa c'est inhumain pffff... 0

Top 10 tweets with highest Like count

ID Text Like count
1638832085493317633 @presseorange @alloforfait Malheureusement c’est difficile à pouvoir faire ça quand on a de la domotique 😔 Sinon, je valide le principe totalement 2
1639315014312927232 @OrangeRSE @orange @CDP @presseorange @etchoungui @JBenoitBesset Arrêtez avec vos slogans irréels détachés de la réalité, et expliquez-moi pourquoi depuis mi janvier 2023 je n’ai plus la fibre (solutions de secours en kilooctets, inadmissible) Vous n’êtes plus des professionnels juste des financiers, sans vous souciez de vis clients. Honteux! 0
1639258285122416643 @presseorange @orange @MagazineCapital موظفي معرض أورنج فرع بانوراما مول في عمان الاردن جابولي بلطجي تهجم علي وقعد يكفر علي بأول يوم برمضان.. حسبي الله ونعم الوكيل بس من هيك شركة #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies 0
1639258263878356996 @presseorange @orange موظفي معرض أورنج فرع بانوراما مول في عمان الاردن جابولي بلطجي تهجم علي وقعد يكفر علي بأول يوم برمضان.. حسبي الله ونعم الوكيل بس من هيك شركة #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies 0
1639258243326148614 @presseorange @alloforfait موظفي معرض أورنج فرع بانوراما مول في عمان الاردن جابولي بلطجي تهجم علي وقعد يكفر علي بأول يوم برمضان.. حسبي الله ونعم الوكيل بس من هيك شركة #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies 0
1638985586374582273 @presseorange @alloforfait #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies 0
1638980417138184195 #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies @GroupOrangeServ @orange @Orange_Egypt @Orange_France @orangeafrica @orangeJo @orangejobs_fr @OrangeRSE @OrangeTN @OrangeTN_Plus @presseorange @TeamOrangeRugby 0
1638967932142120961 @OrangeRSE @orange @CDP @presseorange @etchoungui @JBenoitBesset The employees of the Orange exhibition, the Panorama Mall branch in Amman, Jordan, today, they brought me a bully (not an employee of Orange) who attacked me and started insulting me on the first day of Ramadan, this is how the Orange Jordan customer services deal with us!!!!! 0
1638951996559335435 @presseorange Au cause des tes mauvais service client j’ai quitté Orange aujourd’hui 0
1638879508848672769 @presseorange @Orange_France @alloforfait sans la TV je ne dors plus !! remplace agréablement les somnifères ... 0

Top 3 Languages Used In Tweets


Top 10 Hashtags used

Hashtag Count
#شركة_أورنج_تدعم_وتشجع_المتنمرين 5
#orange_supports_and_encourages_bullies 5
#intégration 1
#kantarbrandz 1
#cybersécurité 1
#moldavie 1
#leadthefuture 1

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@presseorange 25
@alloforfait 9
@orange 8
@orange_france 5
@orangerse 3
@magazinecapital 2
@cdp 2
@etchoungui 2
@jbenoitbesset 2
@pressecitron 1

Top 10 mentions

Wordcloud of Tweets


Emojis

Average number of emojis used per tweet

96

Emojis used in tweets

Emoji Count Emoji Text
⤵️ 7 right_arrow_curving_down
🤦‍♂️ 4 man_facepalming
🛡️ 1 shield
🖥️ 1 desktop_computer
👩‍🎓 1 woman_student
🧑‍🎓 1 student
🏅 1 sports_medal
🔌 1 electric_plug
📈 1 chart_increasing
😔 1 pensive_face

Emojis groups

Emoji Group Count
Symbols 7
People & Body 7
Objects 5
Smileys & Emotion 2
Activities 1
Flags 1
Travel & Places 1