Tweets Analysis - Keyword: @presseorange
Overview
Total number of tweets analysed
25
Earliest tweet was on
2023-03-21
Latest tweet was on
2023-03-30
Tweets covering
8 days
Average age of authors' accounts
8 years
Summarization
The tweets cover a range of topics related to Orange telecommunications company, including complaints about customer service and loss of service, a positive evaluation of a service, and reports of bullying by Orange employees in Jordan. There are also discussions around the feasibility and ethical implications of cutting off services for energy saving purposes, as well as concerns about access to emergency services without fixed phone lines.
Topic Modeling
- Customer service complaints
- Domotique and home automation
- Internet and TV services
- Bullying and harassment allegations
- Electricity usage and sustainability
Emotional Analysis
The emotions expressed in these tweets include frustration, disappointment, anger, and concern. The tweets express frustration and disappointment with Orange's service and the company's failure to address customer complaints. Some tweets express anger towards the company and its employees, as they highlight incidents of bullying and poor customer service. There is also concern expressed about the practical implications of the company's policies, such as the impact on communication and security.
Trend Analysis
- Customer service issues with Orange, including complaints about employees' behavior and inadequate response to service disruptions
- Discussion of Orange's support for and encouragement of bullying
- Technical issues with Orange services, including loss of fiber and television outages
- Concerns about the impact of technology on daily life, including the difficulty of disconnecting from devices
- Debate around the possibility and implications of cutting power or Wi-Fi access on a large scale, potentially for security or environmental reasons
Types of Tweets
Number of Retweets
11
Percentage of total tweets
44%
Number of Original tweets
2
Percentage of total tweets
8%
Number of tweets that contain Mentions
25
Percentage of total tweets
100%
Number of tweets that were Replies
12
Percentage of total tweets
48%
Number of tweets that were Quotes
1
Percentage of total tweets
4%
Number of tweets that contain Hashtags
10
Percentage of total tweets
40%
Top 5 devices used to tweet
Source | Count |
---|---|
Twitter for Android | 11 |
Twitter Web App | 7 |
Twitter for iPhone | 5 |
dlvr.it | 1 |
Twitter for iPad | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
Username | Name | Bio | Followers count |
---|---|---|---|
BusyspiderFr | 🕷️ Busyspider | Entraide bénévole forums et tutoriels sur ma Toile ... I'm as busy as a Spider | 1,269 |
WholesaleOrange | Orange Wholesale France | La mission d’Orange Wholesale France est de proposer des solutions de réseau à l’ensemble des opérateurs français et internationaux. #wholesale #reseau | 1,169 |
MenouxMj | Marie-Jeanne Menoux | Responsable du Développement Commercial Direction Orange Grand Ouest | 1,162 |
ifranz67 | iBoy Pray 🇺🇦 | 38 ans, papa X2 ❤️ séries, cinéma, JV, technologies Ambassadeur @xboxfr Mes tweets n'engagent que moi. | 703 |
DelayeOlivier | Olivier Delaye | 💼Directeur de l’agence #ProPme_GrandOuest pour @Orange_France #BtoB : #PRO #TPE #PME #startup 📌#transfodigitale & #innovation | 525 |
marcvador | Marc Pinon | 1950, il fallait passer dans le journal, 1970 à la télévision, 1980 sur minitel, 2000 internet, 2010 internet mobile, 2020 tout connecté... #CTO https://t.co/ZqltKgy7xC | 497 |
Sakiwitoclash | SΛKI | OTP Vel’koz | Sacrieur à la retraite Mathieu Poissonet est le plus grand journaliste de tous les temps, puisse dieu le bénir de toute sa grâce ! | 212 |
OlimatIbrahim | Ibrahim Eleimat | M&E Officer at CVT .. Communication's Engineer .. Madridista .. Snapchat : ibrahim_olimat | 120 |
mediadatafrance | mediadatafr | mediadata service France | 113 |
bipbip43 | Chloé 🌸 | Je dors beaucoup, j’suis motarde et je mets le lait avant les chocapic #Station19 #KohLanta #FortBoyard #PékinExpress #LouisDeFunès #Sport #Gaming | 93 |
Top 10 accounts with highest friends count
Username | Name | Bio | Followers count |
---|---|---|---|
MenouxMj | Marie-Jeanne Menoux | Responsable du Développement Commercial Direction Orange Grand Ouest | 851 |
mediadatafrance | mediadatafr | mediadata service France | 816 |
ifranz67 | iBoy Pray 🇺🇦 | 38 ans, papa X2 ❤️ séries, cinéma, JV, technologies Ambassadeur @xboxfr Mes tweets n'engagent que moi. | 738 |
marcvador | Marc Pinon | 1950, il fallait passer dans le journal, 1970 à la télévision, 1980 sur minitel, 2000 internet, 2010 internet mobile, 2020 tout connecté... #CTO https://t.co/ZqltKgy7xC | 708 |
fredo2kfr2k | Frédéric | Joueur Destiny | 541 |
DelayeOlivier | Olivier Delaye | 💼Directeur de l’agence #ProPme_GrandOuest pour @Orange_France #BtoB : #PRO #TPE #PME #startup 📌#transfodigitale & #innovation | 463 |
WholesaleOrange | Orange Wholesale France | La mission d’Orange Wholesale France est de proposer des solutions de réseau à l’ensemble des opérateurs français et internationaux. #wholesale #reseau | 241 |
bipbip43 | Chloé 🌸 | Je dors beaucoup, j’suis motarde et je mets le lait avant les chocapic #Station19 #KohLanta #FortBoyard #PékinExpress #LouisDeFunès #Sport #Gaming | 228 |
kristof97440 | kristof974 🌴🌳📱📰 | île de la reunion passionné de jeux video préférence xbox, manga 🎮🎮🕹🕹📰📰 | 154 |
AnitaOyono | 🔼N!tA | | Corporate Communication | Orange Middle East and Africa | Innovation and CSR evangelist | | 126 |
Most active users
Username | Bio | Number of tweets |
---|---|---|
OlimatIbrahim | M&E Officer at CVT .. Communication's Engineer .. Madridista .. Snapchat : ibrahim_olimat | 6 |
MenouxMj | Responsable du Développement Commercial Direction Orange Grand Ouest | 4 |
DelayeOlivier | 💼Directeur de l’agence #ProPme_GrandOuest pour @Orange_France #BtoB : #PRO #TPE #PME #startup 📌#transfodigitale & #innovation | 2 |
AnitaOyono | | Corporate Communication | Orange Middle East and Africa | Innovation and CSR evangelist | | 1 |
BusyspiderFr | Entraide bénévole forums et tutoriels sur ma Toile ... I'm as busy as a Spider | 1 |
CalligaroYves | - | 1 |
LinsleyTeresa | - | 1 |
Sakiwitoclash | OTP Vel’koz | Sacrieur à la retraite Mathieu Poissonet est le plus grand journaliste de tous les temps, puisse dieu le bénir de toute sa grâce ! | 1 |
WholesaleOrange | La mission d’Orange Wholesale France est de proposer des solutions de réseau à l’ensemble des opérateurs français et internationaux. #wholesale #reseau | 1 |
bipbip43 | Je dors beaucoup, j’suis motarde et je mets le lait avant les chocapic #Station19 #KohLanta #FortBoyard #PékinExpress #LouisDeFunès #Sport #Gaming | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
ID | Text | Retweet count |
---|---|---|
1639315014312927232 | @OrangeRSE @orange @CDP @presseorange @etchoungui @JBenoitBesset Arrêtez avec vos slogans irréels détachés de la réalité, et expliquez-moi pourquoi depuis mi janvier 2023 je n’ai plus la fibre (solutions de secours en kilooctets, inadmissible) Vous n’êtes plus des professionnels juste des financiers, sans vous souciez de vis clients. Honteux! | 0 |
1639258285122416643 | @presseorange @orange @MagazineCapital موظفي معرض أورنج فرع بانوراما مول في عمان الاردن جابولي بلطجي تهجم علي وقعد يكفر علي بأول يوم برمضان.. حسبي الله ونعم الوكيل بس من هيك شركة #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies | 0 |
1639258263878356996 | @presseorange @orange موظفي معرض أورنج فرع بانوراما مول في عمان الاردن جابولي بلطجي تهجم علي وقعد يكفر علي بأول يوم برمضان.. حسبي الله ونعم الوكيل بس من هيك شركة #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies | 0 |
1639258243326148614 | @presseorange @alloforfait موظفي معرض أورنج فرع بانوراما مول في عمان الاردن جابولي بلطجي تهجم علي وقعد يكفر علي بأول يوم برمضان.. حسبي الله ونعم الوكيل بس من هيك شركة #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies | 0 |
1638985586374582273 | @presseorange @alloforfait #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies | 0 |
1638980417138184195 | #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies @GroupOrangeServ @orange @Orange_Egypt @Orange_France @orangeafrica @orangeJo @orangejobs_fr @OrangeRSE @OrangeTN @OrangeTN_Plus @presseorange @TeamOrangeRugby | 0 |
1638967932142120961 | @OrangeRSE @orange @CDP @presseorange @etchoungui @JBenoitBesset The employees of the Orange exhibition, the Panorama Mall branch in Amman, Jordan, today, they brought me a bully (not an employee of Orange) who attacked me and started insulting me on the first day of Ramadan, this is how the Orange Jordan customer services deal with us!!!!! | 0 |
1638951996559335435 | @presseorange Au cause des tes mauvais service client j’ai quitté Orange aujourd’hui | 0 |
1638879508848672769 | @presseorange @Orange_France @alloforfait sans la TV je ne dors plus !! remplace agréablement les somnifères ... | 0 |
1638856684679360512 | @presseorange @OrangeReunion @alloforfait Ha bin la y faut coupe de moitié aussi le forfait à payer le mois la je suis d'accord, c'est n'importe quoi 🤦♂️🤦♂️🤦♂️🤦♂️comment peut ont faire sa c'est inhumain pffff... | 0 |
Top 10 tweets with highest Like count
ID | Text | Like count |
---|---|---|
1638832085493317633 | @presseorange @alloforfait Malheureusement c’est difficile à pouvoir faire ça quand on a de la domotique 😔 Sinon, je valide le principe totalement | 2 |
1639315014312927232 | @OrangeRSE @orange @CDP @presseorange @etchoungui @JBenoitBesset Arrêtez avec vos slogans irréels détachés de la réalité, et expliquez-moi pourquoi depuis mi janvier 2023 je n’ai plus la fibre (solutions de secours en kilooctets, inadmissible) Vous n’êtes plus des professionnels juste des financiers, sans vous souciez de vis clients. Honteux! | 0 |
1639258285122416643 | @presseorange @orange @MagazineCapital موظفي معرض أورنج فرع بانوراما مول في عمان الاردن جابولي بلطجي تهجم علي وقعد يكفر علي بأول يوم برمضان.. حسبي الله ونعم الوكيل بس من هيك شركة #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies | 0 |
1639258263878356996 | @presseorange @orange موظفي معرض أورنج فرع بانوراما مول في عمان الاردن جابولي بلطجي تهجم علي وقعد يكفر علي بأول يوم برمضان.. حسبي الله ونعم الوكيل بس من هيك شركة #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies | 0 |
1639258243326148614 | @presseorange @alloforfait موظفي معرض أورنج فرع بانوراما مول في عمان الاردن جابولي بلطجي تهجم علي وقعد يكفر علي بأول يوم برمضان.. حسبي الله ونعم الوكيل بس من هيك شركة #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies | 0 |
1638985586374582273 | @presseorange @alloforfait #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies | 0 |
1638980417138184195 | #شركة_أورنج_تدعم_وتشجع_المتنمرين #Orange_supports_and_encourages_bullies @GroupOrangeServ @orange @Orange_Egypt @Orange_France @orangeafrica @orangeJo @orangejobs_fr @OrangeRSE @OrangeTN @OrangeTN_Plus @presseorange @TeamOrangeRugby | 0 |
1638967932142120961 | @OrangeRSE @orange @CDP @presseorange @etchoungui @JBenoitBesset The employees of the Orange exhibition, the Panorama Mall branch in Amman, Jordan, today, they brought me a bully (not an employee of Orange) who attacked me and started insulting me on the first day of Ramadan, this is how the Orange Jordan customer services deal with us!!!!! | 0 |
1638951996559335435 | @presseorange Au cause des tes mauvais service client j’ai quitté Orange aujourd’hui | 0 |
1638879508848672769 | @presseorange @Orange_France @alloforfait sans la TV je ne dors plus !! remplace agréablement les somnifères ... | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
Hashtag | Count |
---|---|
#شركة_أورنج_تدعم_وتشجع_المتنمرين | 5 |
#orange_supports_and_encourages_bullies | 5 |
#intégration | 1 |
#kantarbrandz | 1 |
#cybersécurité | 1 |
#moldavie | 1 |
#leadthefuture | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
Mention | Count |
---|---|
@presseorange | 25 |
@alloforfait | 9 |
@orange | 8 |
@orange_france | 5 |
@orangerse | 3 |
@magazinecapital | 2 |
@cdp | 2 |
@etchoungui | 2 |
@jbenoitbesset | 2 |
@pressecitron | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
96
Emojis used in tweets
Emoji | Count | Emoji Text |
---|---|---|
⤵️ | 7 | right_arrow_curving_down |
🤦♂️ | 4 | man_facepalming |
🛡️ | 1 | shield |
🖥️ | 1 | desktop_computer |
👩🎓 | 1 | woman_student |
🧑🎓 | 1 | student |
🏅 | 1 | sports_medal |
🔌 | 1 | electric_plug |
📈 | 1 | chart_increasing |
😔 | 1 | pensive_face |
Emojis groups
Emoji Group | Count |
---|---|
Symbols | 7 |
People & Body | 7 |
Objects | 5 |
Smileys & Emotion | 2 |
Activities | 1 |
Flags | 1 |
Travel & Places | 1 |