Tweets Analysis - Keyword: @parkerharris

Overview

Total number of tweets analysed

50

Earliest tweet was on

2023-03-15

Latest tweet was on

2023-03-24

Tweets covering

8 days

Average age of authors' accounts

10 years

Summarization

The tweets cover a range of topics related to Salesforce and its offerings, including skepticism about suggestions for incorporating ChatGPT into everything, questions about the capabilities and pricing of various licenses, and discussions about the use of technology for customer support and meeting rooms. Some of the tweets also reference promised updates and improvements from the company, as well as the ongoing development of Salesforce and its associated technologies.

Topic Modeling

  1. Customer service and support:
    • Discussions about Salesforce support and its potential replacement with EinsteinGPT.
    • Ideas for improving customer and partner licenses, including per login pricing.
    • Suggestions for using technology, such as ChatGPT, to streamline support processes.
    • Examples of poor customer service experiences.
  2. Product development and trends:
    • Insights into Salesforce development trends.
    • Discussions about Salesforce packaging and adjusting portfolios to meet customer needs.
    • Questions regarding the technical capabilities of Employee licenses.
  3. Communication and collaboration:
    • Discussions about meetings and scheduling.
    • Sharing of personal ideas and experiences with technology.
    • Discussions about using technology, such as EinsteinGPT, to improve collaboration and communication.
    • Requesting input from others on various Salesforce-related topics.
  4. Critique and skepticism:
    • Comments on dumb suggestions and poor experiences.
    • Skepticism towards promised improvements and new technology.
    • Challenges to companies' ability to effectively utilize technology.
  5. Information requests and sharing:
    • Requests for more information on various topics.
    • Sharing of resources and knowledge.

Emotional Analysis

The tweets express a mix of frustration, curiosity, skepticism, and interest towards Salesforce and its products. Some users are disappointed with the company's development trend and the suggestions made on LinkedIn. Others are seeking information or feedback on certain Salesforce offerings, such as packaging or pricing options. There is also some humor and sarcasm observed in the tweets, as well as a desire to explore the potential of ChatGPT and EinsteinGPT.

Trend Analysis

  1. Discussion and criticism of ChatGPT being added to everything in sight
  2. Requests for more information and input on Salesforce packaging and functionality
  3. Mentions of technical capabilities and pricing of Salesforce licenses
  4. Concerns about companies not utilizing technology effectively, particularly in regards to communication with employees
  5. Discussion and anticipation of Salesforce development trends

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

5

Percentage of total tweets

10%

Number of Original tweets

3

Percentage of total tweets

6%

Number of tweets that contain Mentions

50

Percentage of total tweets

100%

Number of tweets that were Replies

42

Percentage of total tweets

84%

Number of tweets that were Quotes

0

Percentage of total tweets

0%

Number of tweets that contain Hashtags

7

Percentage of total tweets

14%

Top 5 devices used to tweet

Source Count
Twitter for iPhone 26
Twitter for Android 14
Twitter Web App 8
SiteAgenda 1
Agorapulse app 1

What devices were used to tweet

Top 10 accounts with highest followers count

Username Name Bio Followers count
asksalesforce Salesforce Customer Success Achieve success with ease! Get 24/7 🌎 support from Salesforce Customer Success. 44,358
techforecastis Mark Adcock Salesforce MVP, Technical Architect, Lightning Champion, Charlottesville Community Group Leader, 14x Certified 6,808
enginutkan Andy Engin Utkan Salesforce MVP - Architect of #Salesforce #Flow #Automation. See: https://t.co/qNbVEiRiE9 & Flow Course - link below👇 6,409
jodiem JodieM Tech Generalist|People often consult specialists but don't often consult generalists|Not just a @salesforce MVP HoF|Talk to me about cyberz for small business 4,917
Sodakforce ℙ𝕒𝕥 𝕊𝕠𝕝𝕦𝕞 🌩 6x #Salesforce MVP - 5x Salesforce Certified - Consultant - Community Group Leader - Dreamin and Dreamforce Speaker 3,765
TechieZach Zachary Banks #SalesforceMVP | ATX User Group Lead| #Dreamforce Speaker| #LifeWithGoldie | 10X Certified Architect 2,831
mrtrash757 Ross 🦝 Focused on creating & implementing simple, low cost and highly automated CRM solutions. Aviation and travel addict. DMs open. 2,721
DavidSchmaier David Schmaier President & Chief Product Officer @Salesforce. Former CEO & Founder of Vlocity and founding executive at Siebel. Companies with the best #data and #AI will win. 1,718
mhumpolec Martin Humpolec 30+ #Salesforce certifications under my belt, CTA, currently work for @PwC_CR, @Salesforce MVP, Prague CGL, @CzechDreamin organiser. All opinions are my own. 1,506
NaturallyPaul Paul Ginsberg (blogs; mainly on a time out here) Passionate about #Salesforce & how it unlocks individual's potential. Bad with names/faces. #Dyspraxic #Neurodivergent #LifeWithGoldie #Blogger 🇳🇱🇬🇧🏳️‍🌈 1,428

Top 10 accounts with highest friends count

Username Name Bio Followers count
asksalesforce Salesforce Customer Success Achieve success with ease! Get 24/7 🌎 support from Salesforce Customer Success. 31,698
techforecastis Mark Adcock Salesforce MVP, Technical Architect, Lightning Champion, Charlottesville Community Group Leader, 14x Certified 4,868
enginutkan Andy Engin Utkan Salesforce MVP - Architect of #Salesforce #Flow #Automation. See: https://t.co/qNbVEiRiE9 & Flow Course - link below👇 3,500
jodiem JodieM Tech Generalist|People often consult specialists but don't often consult generalists|Not just a @salesforce MVP HoF|Talk to me about cyberz for small business 3,331
WcornettIII Ward Retired Lutheran clergy; German Shepherd is Ziva; Married. ALS patient-diagnosed 09/22 1,945
TechieZach Zachary Banks #SalesforceMVP | ATX User Group Lead| #Dreamforce Speaker| #LifeWithGoldie | 10X Certified Architect 1,563
Sodakforce ℙ𝕒𝕥 𝕊𝕠𝕝𝕦𝕞 🌩 6x #Salesforce MVP - 5x Salesforce Certified - Consultant - Community Group Leader - Dreamin and Dreamforce Speaker 1,449
_andrewrusso Andrew Russo Dreamforce Speaker & Average Salesforce Admin 894
GrayDear Glenn Dearing Phish & Phriends; Skiing; Crosswords; Good news. Lead Pricing Strategy @Salesforce. Views aren't theirs. 659
TomForce92 Tom Bassett @Salesforce Solution Architect #AllStarArchitect. @salesforceben Expert Author, Answers Leader, #df22 speaker, #AwesomeAdmin #ConfidentConsultant #DreamDesigner 629

Most active users

Username Bio Number of tweets
_andrewrusso Dreamforce Speaker & Average Salesforce Admin 11
techforecastis Salesforce MVP, Technical Architect, Lightning Champion, Charlottesville Community Group Leader, 14x Certified 7
mrtrash757 Focused on creating & implementing simple, low cost and highly automated CRM solutions. Aviation and travel addict. DMs open. 5
TechieZach #SalesforceMVP | ATX User Group Lead| #Dreamforce Speaker| #LifeWithGoldie | 10X Certified Architect 4
GrayDear Phish & Phriends; Skiing; Crosswords; Good news. Lead Pricing Strategy @Salesforce. Views aren't theirs. 4
enginutkan Salesforce MVP - Architect of #Salesforce #Flow #Automation. See: https://t.co/qNbVEiRiE9 & Flow Course - link below👇 3
kranzforce Product Manager and SFDC Guru for https://t.co/FHw22hngZq | Moderator and Wiki Curator @ https://t.co/y4KoD0yn3M | Occasional Contributor to https://t.co/kRyE9CweJ3 2
jodiem Tech Generalist|People often consult specialists but don't often consult generalists|Not just a @salesforce MVP HoF|Talk to me about cyberz for small business 2
ssarker1100 - 1
mhumpolec 30+ #Salesforce certifications under my belt, CTA, currently work for @PwC_CR, @Salesforce MVP, Prague CGL, @CzechDreamin organiser. All opinions are my own. 1

Tweets per day

Top 10 tweets with highest Retweet count

ID Text Retweet count
1636404347293646848 LOTS of nonprofit announcements this week - @parkerharris's nonprofit price commitment, the launch of the (new) Nonprofit Cloud and some experimentation from @SalesforceOrg re. Account Execs. Details and observations here: https://t.co/00ycRcKWm3 #Salesforce #Nonprofit 1
1639118674069008384 @GrayDear @_andrewrusso @jodiem @DavidSchmaier @Dreamforce @techforecastis @salesforce @parkerharris @trailhead I think enablement would help. Not just enablement to sales folks, but enablement for self-service of SKUs. Like my account checkout page is busted. It’s recommending inbox when I have UE Sales already, and I can’t really see what I could shop for. Really https://t.co/lYdOvHIuWR… https://t.co/IF0jqybUx2 1
1638726661884575745 @mrtrash757 @_andrewrusso @Dreamforce @DavidSchmaier @techforecastis @salesforce @parkerharris @trailhead ChatGPT, Bard are cool, but let’s not forget these companies apparently cannot figure out with all this technology that somebody is in maternal leave or in labor when they send out an email to fire them (Google example). I want to hear their internal success stories first. 0
1639086489421373440 @DavidSchmaier @Dreamforce @techforecastis @salesforce @parkerharris @trailhead @techforecastis does this article help to answer your original question you presented at TTTC? 0
1639085620780998657 @DavidSchmaier @Dreamforce @techforecastis @salesforce @parkerharris @trailhead But isn’t that just two more bundles to allow companies to buy a bunch more products all at once? 0
1639084905174011909 @_andrewrusso @Dreamforce @techforecastis @salesforce @parkerharris @trailhead Yes. We talked to 100s of customers, and have made a # of changes. E.g. Salesforce Starter provides sales/service/marketing capabilities for SMBs in one package, and our 1st Suites https://t.co/zg8bBeDd82 for sales/service buyers. More Suites will be delivered soon. 0
1638888743934341124 Kudos to @parkerharris for keeping his promise from last year's @dreamforce #truetothecore session in making @salesforce Integration licenses free (up to 5) now. We don't always get everything we ask for or put in Ideas but they are listening. https://t.co/ftZk0Fremf 0
1638883607019126790 @_andrewrusso @techforecastis @salesforce @parkerharris @trailhead Hi Andrew, let me check if I can find more information about it & I'll get back to you. cc: @DavidSchmaier. ^PK 0
1638861025318502401 @enginutkan @_andrewrusso @Dreamforce @DavidSchmaier @techforecastis @salesforce @parkerharris @trailhead Oh lol! I just know sarcasm is something lost on here sometimes. It is powerful… I want to run some consulting problems through it though. 0
1638860820959330306 @mrtrash757 @_andrewrusso @Dreamforce @DavidSchmaier @techforecastis @salesforce @parkerharris @trailhead I was not trying to argue thinking you took another position. I was trying to add to the conversation. ChatGPT is powerful. And it can be useful. 0

Top 10 tweets with highest Like count

ID Text Like count
1638727263209365507 @mrtrash757 @_andrewrusso @Dreamforce @DavidSchmaier @techforecastis @salesforce @parkerharris @trailhead Some of the dumb suggestions on LinkedIn - owned by Microsoft adding ChatGPT to eveything in sight - do not give me hope for the immediate future. 4
1638703518642221056 @_andrewrusso @Dreamforce @DavidSchmaier @techforecastis @salesforce @parkerharris @trailhead I don't think we've heard anything much of any from TTTC apart from the integration licences 4
1639104712464281600 @jodiem @GrayDear @DavidSchmaier @Dreamforce @techforecastis @salesforce @parkerharris @trailhead @jodiem let’s talk with everybody in the sunlight. Sunlight is the best disinfectant. 3
1639101061914066946 @_andrewrusso @DavidSchmaier @Dreamforce @techforecastis @salesforce @parkerharris @trailhead Hi Andrew - I’m responsible for Salesforce packaging. Would you be willing to connect? I’d love to get your input on how we can adjust our portfolio to better meet customer needs. 3
1639104416853934080 @GrayDear @_andrewrusso @DavidSchmaier @Dreamforce @techforecastis @salesforce @parkerharris @trailhead But Glenn, the question was are you actively doing it based on the promises that were made at TTTC. Also please come and talk to the MVPs about it. 3
1638883607019126790 @_andrewrusso @techforecastis @salesforce @parkerharris @trailhead Hi Andrew, let me check if I can find more information about it & I'll get back to you. cc: @DavidSchmaier. ^PK 3
1638861025318502401 @enginutkan @_andrewrusso @Dreamforce @DavidSchmaier @techforecastis @salesforce @parkerharris @trailhead Oh lol! I just know sarcasm is something lost on here sometimes. It is powerful… I want to run some consulting problems through it though. 3
1638860820959330306 @mrtrash757 @_andrewrusso @Dreamforce @DavidSchmaier @techforecastis @salesforce @parkerharris @trailhead I was not trying to argue thinking you took another position. I was trying to add to the conversation. ChatGPT is powerful. And it can be useful. 3
1639111374147305473 @techforecastis @_andrewrusso @DavidSchmaier @Dreamforce @salesforce @parkerharris @trailhead Per login pricing on Customer and Partner licenses is 40% of the per member price. Would introducing per login options for Employees help? Or is this more about the technical capabilities of the Employee offering and we need to change that license’s functionality? 3
1638726661884575745 @mrtrash757 @_andrewrusso @Dreamforce @DavidSchmaier @techforecastis @salesforce @parkerharris @trailhead ChatGPT, Bard are cool, but let’s not forget these companies apparently cannot figure out with all this technology that somebody is in maternal leave or in labor when they send out an email to fire them (Google example). I want to hear their internal success stories first. 3

Top 3 Languages Used In Tweets

Top 10 Hashtags used

Hashtag Count
#salesforce 3
#nonprofit 2
#truetothecore 1
#salesforcedevelopmenttrends 1
#tdx23 1
#salesforcebirthday 1
#givingback 1

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@parkerharris 50
@salesforce 43
@dreamforce 42
@trailhead 42
@davidschmaier 41
@techforecastis 36
@_andrewrusso 31
@graydear 19
@jodiem 11
@mrtrash757 5

Top 10 mentions

Wordcloud of Tweets

Emojis

Average number of emojis used per tweet

6

Emojis used in tweets

Emoji Count Emoji Text
🎯 1 bullseye
❤️ 1 red_heart
🎂 1 birthday_cake

Emojis groups

Emoji Group Count
Activities 1
Smileys & Emotion 1
Food & Drink 1