Tweets Analysis - Keyword: @NorthernTool
Overview
Total number of tweets analysed
11
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-29
Tweets covering
7 days
Average age of authors' accounts
8 years
Summarization
Northern Tool was named to Forbes America's Best Employers list, with efforts recognized by CEO Suresh Krishna. Some customers shared negative experiences with other tools stores, Harbor Freight and Ego PowerPlus, and expressed loyalty to Northern Tool. One customer expressed frustration over a lengthy repair journey for an expensive lawnmower and vowed to not spend another dime. Other customers made product inquiries related to welder/generator combo, the pencil, and tape measure.
Topic Modeling
- Employee recognition and awards
- Customer feedback and experience
- Comparison of Northern Tool to other stores
- Product quality and warranty
- Customer loyalty and dissatisfaction
Emotional Analysis
The emotions expressed in these tweets are generally positive and congratulatory towards Northern Tool for being named one of Forbes' Best Employers. However, there are also some negative emotions expressed towards Harbor Freight and EGOPowerPlus for their poor customer service experiences. Some tweets express excitement about specific products or locations of Northern Tool. Overall, the emotions expressed are a mix of gratitude, frustration, and excitement.
Trend Analysis
- Recognition of Northern Tool as one of America's Best Employers by Forbes
- Customer experiences with Northern Tool and other hardware stores such as Harbor Freight
- Requests for Northern Tool stores in specific locations
- Inquiries about specific products sold by Northern Tool such as welder/generator combos, pencils, and tape measures
- Negative experiences with EGOPowerPlus, a brand sold by Northern Tool
Types of Tweets
Number of Retweets
0
Percentage of total tweets
0%
Number of Original tweets
5
Percentage of total tweets
45%
Number of tweets that contain Mentions
11
Percentage of total tweets
100%
Number of tweets that were Replies
6
Percentage of total tweets
54%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
0
Percentage of total tweets
0%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 4 |
| Twitter Web App | 3 |
| Twitter for iPhone | 3 |
| Hootsuite Inc. | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| IndiasporaForum | Indiaspora | A nonprofit which inspires the global Indian diaspora to be a force for good. Posts/RT ≠ endorsements. | 4,744 |
| goatwhore666 | GOAT | Somewhere cold | 2,777 |
| jaydotseedot | jaydotseedot | Jack of all trades... Master of one... Always teaching myself something new. GCSAA EMCP Level 2. ASE Master Technician A1-A8 L1. | 595 |
| mochs7185 | Mike Ochs | - | 243 |
| CodyJarrett49 | Barnaby Jarrett | Made it, Ma! Top of the world! Retired Investigator | 178 |
| nrqlbrd | Enrique Empanada III | an American not a minority | 22 |
| Napalm_Slushie | Grumpy Gus | Never get out of the boat | 13 |
| Tommy_Rhyne | Tommy Rhyne | - | 10 |
| SteveStandridg4 | The Neanderthal | None of your business | 0 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| IndiasporaForum | Indiaspora | A nonprofit which inspires the global Indian diaspora to be a force for good. Posts/RT ≠ endorsements. | 1,561 |
| goatwhore666 | GOAT | Somewhere cold | 1,265 |
| jaydotseedot | jaydotseedot | Jack of all trades... Master of one... Always teaching myself something new. GCSAA EMCP Level 2. ASE Master Technician A1-A8 L1. | 674 |
| nrqlbrd | Enrique Empanada III | an American not a minority | 299 |
| mochs7185 | Mike Ochs | - | 269 |
| CodyJarrett49 | Barnaby Jarrett | Made it, Ma! Top of the world! Retired Investigator | 204 |
| Napalm_Slushie | Grumpy Gus | Never get out of the boat | 129 |
| Tommy_Rhyne | Tommy Rhyne | - | 55 |
| SteveStandridg4 | The Neanderthal | None of your business | 47 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| Napalm_Slushie | Never get out of the boat | 2 |
| SteveStandridg4 | None of your business | 2 |
| CodyJarrett49 | Made it, Ma! Top of the world! Retired Investigator | 1 |
| IndiasporaForum | A nonprofit which inspires the global Indian diaspora to be a force for good. Posts/RT ≠ endorsements. | 1 |
| Tommy_Rhyne | - | 1 |
| goatwhore666 | Somewhere cold | 1 |
| jaydotseedot | Jack of all trades... Master of one... Always teaching myself something new. GCSAA EMCP Level 2. ASE Master Technician A1-A8 L1. | 1 |
| mochs7185 | - | 1 |
| nrqlbrd | an American not a minority | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1641202419253272576 | @HarborFreight Bought sander 2 mo ago used it once & it died Exchanged for new 1 but didn't use it, so mo later returned it fearing it wld break 2 Was given store credit. Had I returned 1st sander wld have gotten cash vs store credit Loyal customer 25 yrs will go 2 @NorthernTool | 0 |
| 1641087844868567041 | @HarborFreight Bought sander 2 mo ago used it once & it died Exchanged for new 1 but didn't use it, so mo later returned it fearing it wld break 2 Was given store credit. Had I returned 1st sander wld have gotten cash vs store credit Loyal customer 25 yrs will go 2 @NorthernTool | 0 |
| 1640457033693515777 | .@NorthernTool was named to @Forbes America's Best Employers list. Congrats to our member Suresh Krishna- President & CEO. "It's truly an honor to be awarded this title based on employees' positive experience working at Northern Tool+Equipment," he said. https://t.co/UQwpuzkvZL | 0 |
| 1640356122614693888 | @Kenny_Wallace @Kenny_Wallace ty for shopping @NorthernTool | 0 |
| 1640149365254766594 | @goatwhore666 @jessicaalba @Dockers @NorthernTool @Duracell "May I take your order before you can see the menu?" | 0 |
| 1640148654139793415 | @CodyJarrett49 @jessicaalba @Dockers @NorthernTool @Duracell I hate how they have people walking up to your window 15 feet in front on the order sign instead of using the microphone drive-thru thingy. Even when it's raining and cold as fuck. Very weird | 0 |
| 1640052176155291649 | @EGOPowerPlus Now over 100 days since my less than a year old mower went into shop. @NorthernTool is still doing their best to fix. How long should I have to wait? Warranty seems to be worthless. | 0 |
| 1639234048210903040 | @NorthernTool Move her to San Antonio Tx we will appreciate it. | 0 |
| 1638648613705326595 | @NorthernTool Welder/generator combo | 0 |
| 1638642635114967040 | @NorthernTool The pencil & tape measure | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1640457033693515777 | .@NorthernTool was named to @Forbes America's Best Employers list. Congrats to our member Suresh Krishna- President & CEO. "It's truly an honor to be awarded this title based on employees' positive experience working at Northern Tool+Equipment," he said. https://t.co/UQwpuzkvZL | 2 |
| 1640356122614693888 | @Kenny_Wallace @Kenny_Wallace ty for shopping @NorthernTool | 1 |
| 1640149365254766594 | @goatwhore666 @jessicaalba @Dockers @NorthernTool @Duracell "May I take your order before you can see the menu?" | 1 |
| 1640148654139793415 | @CodyJarrett49 @jessicaalba @Dockers @NorthernTool @Duracell I hate how they have people walking up to your window 15 feet in front on the order sign instead of using the microphone drive-thru thingy. Even when it's raining and cold as fuck. Very weird | 1 |
| 1641202419253272576 | @HarborFreight Bought sander 2 mo ago used it once & it died Exchanged for new 1 but didn't use it, so mo later returned it fearing it wld break 2 Was given store credit. Had I returned 1st sander wld have gotten cash vs store credit Loyal customer 25 yrs will go 2 @NorthernTool | 0 |
| 1641087844868567041 | @HarborFreight Bought sander 2 mo ago used it once & it died Exchanged for new 1 but didn't use it, so mo later returned it fearing it wld break 2 Was given store credit. Had I returned 1st sander wld have gotten cash vs store credit Loyal customer 25 yrs will go 2 @NorthernTool | 0 |
| 1640052176155291649 | @EGOPowerPlus Now over 100 days since my less than a year old mower went into shop. @NorthernTool is still doing their best to fix. How long should I have to wait? Warranty seems to be worthless. | 0 |
| 1639234048210903040 | @NorthernTool Move her to San Antonio Tx we will appreciate it. | 0 |
| 1638648613705326595 | @NorthernTool Welder/generator combo | 0 |
| 1638642635114967040 | @NorthernTool The pencil & tape measure | 0 |
Top 3 Languages Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @northerntool | 11 |
| @harborfreight | 2 |
| @kenny_wallace | 2 |
| @jessicaalba | 2 |
| @dockers | 2 |
| @duracell | 2 |
| @egopowerplus | 2 |
| @forbes | 1 |
| @goatwhore666 | 1 |
| @codyjarrett49 | 1 |
Top 10 mentions
Wordcloud of Tweets
