Tweets Analysis - Keyword: @NetOneCellular
Overview
Total number of tweets analysed
515
Earliest tweet was on
2023-02-11
Latest tweet was on
2023-02-21
Tweets covering
10 days
Average age of authors' accounts
6 years
Summarization
NetOneCellular is a mobile network provider from Zimbabwe that has been criticized for its lack of data packages and overall poor service quality. People have shared horror stories regarding internet outages and long wait times for the data bundles to work, and people are concerned that the data packages do not last long enough. The company has also been accused of overpricing contracts in the past eight years, which has led to it being "punished." People also feel that the company offers poor customer service and lacks affordable data deals.
Topic Modeling
- Internet Outages
- Data Packages and Affordability
- Mobile Networks Performance
- Condolences for Passing Politicians
- Reporting Corruption
Emotional Analysis
The majority of these tweets express frustration, disappointment, and anger towards the mobile network providers @NetOneCellular, @TelOneZW, and @Huawei, as well as the government agency @Potraz_zw. Other emotions include sympathy, confusion, and disappointment with the lack of response from @NetOneCellular. There is also a sense of humor and appreciation for @NetOneCellular, @econetzimbabwe, and @EcoCashZW.
Trend Analysis
- Negative outlook on government policies targeting mobile phone networks
- Support for the loss of political figure Hon. Chris Mushohwe
- Criticism of mobile networks for data expiring too quickly
- Decrease in customer service responses from mobile networks
- Unfair pricing increases in the mobile market
Types of Tweets
Number of Retweets
30
Percentage of total tweets
5%
Number of Original tweets
100
Percentage of total tweets
19%
Number of tweets that contain Mentions
515
Percentage of total tweets
100%
Number of tweets that were Replies
381
Percentage of total tweets
73%
Number of tweets that were Quotes
9
Percentage of total tweets
1%
Number of tweets that contain Hashtags
19
Percentage of total tweets
3%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 350 |
| Twitter for iPhone | 78 |
| Twitter Web App | 70 |
| Twitter for iPad | 17 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Techzim | Techzim | We provide tech updates on Zimbabwe with a focus on connectivity & startupsFacebook: https://t.co/tLdfHLDjbRCustomer Support 7am-11pm: https://t.co/nwudWlD6BL | 170,874 |
| econet_support | Econet Customer Care | Econet Wireless Zimbabwe Customer Service Support. #EconetCustomerCare | 154,130 |
| NetOneCellular | NetOne Cellular | Our business success stories are incomplete without our customers. We are committed to serving you better. Thank you for being there, always. | 88,286 |
| Mathuthu | Mduduzi Mathuthu | Voter I Editor @zimlive I Arsenal I Ferrari I Valentino Rossi I Federer I Bulawayo I Cardiff I Windhoek I Filabusi I Midrand I 📬 DMs Open for stories | 80,528 |
| penzura_wacho | Pᴇɴᴢᴜʀᴀ_Wᴀᴄʜᴏ | CEO @SplitscreenMedi|| +263776900627 || Zwitter People’s Choice Award Winner 🏆 || Suit World Ambassador Eastgate Market Shop E3 https://t.co/kXXun40p6D | 46,268 |
| tudzaa | Tudzaa | Healing🌉 Ndinobhowa😖 Former Tweleb💥 Positive Vibes 💯 Accidental Blogger😆 TPCA Winner🏆(2019) Award Winning Blogger 👏 (2021) Brand Ambassador @ItsStartup | 35,769 |
| nigel_waleazy | Nigel Mwatseteza 🗯 | Music| Airbnb/Overnight accommodation in Bulawayo| @MercedesBenz lover| i Fucking work Hard | @ManchesterUnited| @Hennessy | 34,575 |
| _VaGutu | aR | Solitary trees, if they grow at all, grow strong. | 28,517 |
| VoluntaryMedia | VMCZ Zimbabwe | Promoting #Media #Professionalism & #Accountability Today......Tomorrow | 19,368 |
| Thickiana2001 | Chihuku chechibhoyi😂🍑 | IG @_twinkle_zw tik tok @chihuku_chechibhoyi | 19,321 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| tudzaa | Tudzaa | Healing🌉 Ndinobhowa😖 Former Tweleb💥 Positive Vibes 💯 Accidental Blogger😆 TPCA Winner🏆(2019) Award Winning Blogger 👏 (2021) Brand Ambassador @ItsStartup | 37,698 |
| econet_support | Econet Customer Care | Econet Wireless Zimbabwe Customer Service Support. #EconetCustomerCare | 21,069 |
| nigel_waleazy | Nigel Mwatseteza 🗯 | Music| Airbnb/Overnight accommodation in Bulawayo| @MercedesBenz lover| i Fucking work Hard | @ManchesterUnited| @Hennessy | 20,236 |
| tee_marve | Queen of BaTonga👑 | Musician |MC|Song Writer | Poet| Philanthropist|Actress|Vocal Trainer|DJ|Deputy Director @ The Noble Hands Zimbabwe Trust & Albinism Konect Program Manager. | 13,345 |
| MJMleatherware | 𝙎𝙩𝙧𝙚𝙚𝙩 𝙑𝙚𝙣𝙙𝙤𝙧. | 𝑬𝒙𝒄𝒆𝒍𝒍𝒆𝒏𝒄𝒆 𝒊𝒏 𝒆𝒗𝒆𝒓𝒚 𝒅𝒆𝒔𝒊𝒈𝒏. 𝑫𝒆𝒔𝒊𝒈𝒏𝒆𝒅 𝒕𝒐 𝒍𝒂𝒔𝒕! | 12,868 |
| c_rusinga | King_Conie | Simplicity is the key to happiness | 12,190 |
| Mr_Mhere | Mr Mhere | Entrepreneur, Procurement Management Student, Risk Taker, Peer Educator under @naczim @SAYWHAOrg Manchester United❤️ 💯 semi skilled counselor. Imagine Dragons | 11,890 |
| Mathuthu | Mduduzi Mathuthu | Voter I Editor @zimlive I Arsenal I Ferrari I Valentino Rossi I Federer I Bulawayo I Cardiff I Windhoek I Filabusi I Midrand I 📬 DMs Open for stories | 11,885 |
| TsomCruise | Period Pain 👹 | Irredeemable | Laat kry stout vanaand! | Potable Ethanol drinker | 11,688 |
| pmdon_24 | Pardie The Swashbuckler | Arsenal-COYG:Zambezi Lager Since 1999: Family Dispute Resolution Practitioner. Vic, Ausie. Much Ado About Nothing! Yari Yari Yara! | 10,794 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| RewardKangai | Former CEO of NetOne Cellular (Pvt) Ltd, Zimbabwe. Interest in Tech News,Technology & Science | 20 |
| Middlec15271141 | Thegoodkid | 7 |
| Jeanbaptistchad | - | 6 |
| cityboy_tc | - | 5 |
| keithmoyoZW | @shoes2schoolZim Founder #shoes2schoolzw @StateIVLP 2019 Alumni #IVLP | 5 |
| Chiname1Chiname | - | 5 |
| tarirokamuti | Research Fellow: 1. GRGP, University of Cape Town 2. AWEI, Stellenbosch University 3. CGAS, University of the Free State South Africa | 4 |
| ona_r3bel | Arsenal•FIA-World Rally Championship. 👽 | 4 |
| GodfreyTnashy | Lose Yourself & Gain Christ Jesus👑 | 4 |
| MajestueusTyson | #Majestueus EN Dapper || Proudly Zimbabwean 🇿🇼 ||♦️#MUFC FAN | 4 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1626970662085574656 | On a day like this, those idiots at @NetOneCellular should be introducing proper data packages. But it's the Zanu PF of mobile networks. Not fit for purpose | 3 |
| 1624450512400547841 | 1. On this day 8 years ago, @HeraldZimbabwe published on its front page, an article titled “Chinese firms fleecing parastatals”, alleging the @NetOneCellular US$218m contract & @TelOneZW fiber optic with @Huawei contract had been overpriced. https://t.co/IHLkFYo3u7 | 3 |
| 1626537512381345793 | There is collusion btwn @Potraz_zw & MNOs on price increases which don’t take into account household incomes & the key role of net&mobile fone in socio-eco life. Oct 22, 61%, Feb 23, 50% all in 5 months @econetzimbabwe @NetOneCellular @Min_ICTCS_Zw @misazimbabwe #DataMustFall | 2 |
| 1627505596122427393 | Do you have a horror story caused by an internet outage? Please like and share this thread. @Techzim @lskmakani @FariMudzi @valemuhamba @liquidhomezim @econetzimbabwe @NetOneCellular | 2 |
| 1626245778044862472 | @NetOneCellular Am thankful to the technical team . Mrs Anesu and those who welcomed me . Net one so good | 1 |
| 1626940127036551170 | @simbajames @econetzimbabwe @NetOneCellular 4G was down in some parts of Harare since last night and users had to switch to 3G for service | 1 |
| 1626510825396527104 | @winkydonline @EcoSureZW Soon @NetOneCellular one wallet, will be giving @holytenmusic an accolade jus to keep up! https://t.co/F20uL3meOM | 1 |
| 1624459022110785536 | 5. The claims of overpricing of the @NetOneCellular US$218m contract with @Huawei clearly originated from ZTE. It was therefore extremely inappropriate for the Minister of @Min_ICTCS_Zw to appoint complainant to investigate own complaint & the Minister knew that! @NPAZim | 1 |
| 1626302156184641537 | @NetOneCellular internet is the devil's armpits! Charged in USD yet receiving the most ZWL service ever. Disgusting | 1 |
| 1624452680973262848 | 2. The publication by @HeraldZimbabwe occurred a day after former Minister of @Min_ICTCS_Zw had already mandated Chinese National, Mr Li Xiaodong to audit the @NetOneCellular US$218m contract with @Huawei that was allegedly overpriced. Mandate given didn’t include @TelOneZW ! https://t.co/PVYgUHl3k7 | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1626970662085574656 | On a day like this, those idiots at @NetOneCellular should be introducing proper data packages. But it's the Zanu PF of mobile networks. Not fit for purpose | 18 |
| 1625183911457308712 | @nickmangwana My family & I join the rest of the Nation in expressing our condolences to the Mushohwe family on the loss of Hon. Chris Mushohwe. I worked very well with him as Minister of Transport & Communications 2004-2008 whilst at @NetOneCellular. May The Lord comfort his wife & family. https://t.co/FmM85UxrBs | 18 |
| 1625058421438390273 | @hwendec Is it possible for data not to expire. Some of us buy the monthly Wifi bundles only because they are quite cheap compared to weekly/daily but always have half the bundle expiring... Can I use my data as and when I want, same as airtime. @NetOneCellular @econetzimbabwe | 16 |
| 1627505596122427393 | Do you have a horror story caused by an internet outage? Please like and share this thread. @Techzim @lskmakani @FariMudzi @valemuhamba @liquidhomezim @econetzimbabwe @NetOneCellular | 11 |
| 1624450512400547841 | 1. On this day 8 years ago, @HeraldZimbabwe published on its front page, an article titled “Chinese firms fleecing parastatals”, alleging the @NetOneCellular US$218m contract & @TelOneZW fiber optic with @Huawei contract had been overpriced. https://t.co/IHLkFYo3u7 | 11 |
| 1625052702546821120 | @hwendec Why is that @NetOneCellular bundles takes forever to start working and if you buy hourly bundles the hour will finish before the bundles starts working? | 9 |
| 1625389251280994304 | @daddyhope @PMalaga2022 @elonmusk I recharged my $10 @NetOneCellular wifi bundle on Friday last week. Up to now, i havent used it efficiently. Its going to expire b4 utilising it. 🚮 | 8 |
| 1625057761133223936 | @hwendec Why netone data does not rollover even if you top up before expiry ? @NetOneCellular | 7 |
| 1627706253198741504 | @NetOneCellular First respond to our concerns before selling more sim cards please. | 5 |
| 1625860301408071687 | @NetOneCellular They broke up cuz he was loosing his interest. | 4 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #datamustfall | 2 |
| #fixnetoneinternet | 2 |
| #loveisorange | 2 |
| #netonemustfall | 2 |
| #netonegivesyoumore | 1 |
| #specialistsinfailure | 1 |
| #wednesdayriddle | 1 |
| #valentinesday2023 | 1 |
| #letsgo | 1 |
| #scam | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @netonecellular | 541 |
| @econetzimbabwe | 58 |
| @econet_support | 34 |
| @telecel_zim | 24 |
| @hwendec | 24 |
| @daddyhope | 21 |
| @tee_marve | 20 |
| @afbulawayo | 20 |
| @elonmusk | 16 |
| @onemoneyzw | 14 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
30
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 😂 | 58 | face_with_tears_of_joy |
| 🤣 | 12 | rolling_on_the_floor_laughing |
| 🚮 | 8 | litter_in_bin_sign |
| 🙈 | 6 | see-no-evil_monkey |
| 😒 | 5 | unamused_face |
| 😹 | 5 | cat_with_tears_of_joy |
| 😭 | 4 | loudly_crying_face |
| 🙏 | 4 | folded_hands |
| 👏 | 4 | clapping_hands |
| 👇🏿 | 4 | backhand_index_pointing_down_dark_skin_tone |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 116 |
| People & Body | 28 |
| Symbols | 8 |
| Objects | 3 |
| Travel & Places | 3 |
| Flags | 1 |