Tweets Analysis - Keyword: @myvoltas
Overview
Total number of tweets analysed
204
Earliest tweet was on
2023-02-10
Latest tweet was on
2023-02-20
Tweets covering
9 days
Average age of authors' accounts
7 years
Summarization
Tata Steel has built many modern landmarks around the world. A JioMart customer has experienced an issue with a defective product and is yet to receive a replacement. There has been a stock market build up ahead of the Diwali season with companies such as LG, Godrej, Voltas, and Blue Star witnessing inflation. Multiple customers of MyVoltas have reported not getting their requests serviced despite raising them multiple days ago. There have also been complaints of technicians not being able to provide a diagnosis and product life and not justifying their visit charges. Customers are inquiring when their products will be replaced and if MyVoltas is capable of handling basic questions.
Topic Modeling
- Company Buildings and Infrastructure: TataSteelLtd, Voltas, LGIndia, GodrejGroup, BHEL_India, OilIndiaLimited, InfoEdgeVC, BlueStar, VoltasBeko
- Customer Experiences: JioMart, Customers, Service Request, Pathetic Service, Faulty Product
- Market Conditions: Recession, Share Market, Inflation, Stock to Watch, Stocks to Buy
- Product Issues: Honeycomb Cooling pad, Repair Request, Gas Filling, Replacement
- Competitor services: JioMart, AdaniOnline, E-commerce
Emotional Analysis
The emotions expressed in these tweets range from frustration to disappointment to confusion. Many of the tweets are complaints about poor customer service, faulty products, and long wait times. There is also some anger expressed towards companies for their lack of response and parity issues. Other tweets express confusion and uncertainty about the status of their orders and requests. Finally, there is a sense of optimism expressed in some of the tweets, such as the one praising a good observation.
Trend Analysis
- Modern landmarks around the world
- Customer service experience
- Market trends and stocks
- Product review and rating
- Technician visit charges and product replacement
Types of Tweets
Number of Retweets
12
Percentage of total tweets
5%
Number of Original tweets
81
Percentage of total tweets
39%
Number of tweets that contain Mentions
204
Percentage of total tweets
100%
Number of tweets that were Replies
111
Percentage of total tweets
54%
Number of tweets that were Quotes
2
Percentage of total tweets
0%
Number of tweets that contain Hashtags
22
Percentage of total tweets
10%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 113 |
| Twitter for iPhone | 46 |
| Twitter Web App | 44 |
| TweetDeck | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| TataCompanies | Tata Group | Official handle of the Tata Group | 1,095,633 |
| chennaicorp | Greater Chennai Corporation | Official Twitter Page of Greater Chennai Corporation. | 227,032 |
| MoneycontrolH | Moneycontrol Hindi | Moneycontrol न्यूज़ अब हिंदी में | 42,624 |
| sunilgurjar01 | Sunil Gurjar, CFTe | Founder @Chartmojo | CFTe, CMT Level 3 Cleared | Full Time Trader | Author of Price Action Trading 📕👇| Investor | Trade Setups & Tweets For Education Purpose | 29,750 |
| Stocki_zen | STOCKIZEN- CA Vivek Khatri ✨ | Price Action + Data Driven Traders, On A mission of 👉Transforming the Traders ll Click Here to Join Our Community: https://t.co/afowilrBCR | 20,273 |
| ET_CIO | ET CIO | https://t.co/AdKDgKQR5x is a comprehensive media vertical envisioned to offer news, information and insightful data to IT decision-makers across all industries. | 10,755 |
| ChartExplorer | Chart Explorer 🇮🇳 | Ex Sr Engineer ARAMCO | Investor | Prop. Trader | Trying to simplify investing for retailers | 4,017 |
| VishForge | Vish Sahasranamam | Co-Founder & Chief Execution Officer at Forge @forge_force | Business & Management Consultant | Innovation Strategist | Startup Coach | 813 |
| vt4Bjp | वंदना गुप्ता | चरैवेति, चरैवेति। | 384 |
| squads_geek | CodeWithPeter | Science Nerd & Techy GeekSquad. STEM Researcher.Developer & Entrepreneur by profession. Digital Code Nomad Ninja. Programming Bible. I code to pay my bills!! | 308 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| squads_geek | CodeWithPeter | Science Nerd & Techy GeekSquad. STEM Researcher.Developer & Entrepreneur by profession. Digital Code Nomad Ninja. Programming Bible. I code to pay my bills!! | 2,833 |
| ET_CIO | ET CIO | https://t.co/AdKDgKQR5x is a comprehensive media vertical envisioned to offer news, information and insightful data to IT decision-makers across all industries. | 1,768 |
| samjivaa | saṃjīvaa | سبر | 1,138 |
| ArkanSaifi15 | Arkan Saifi 7310902025 | arkan sofa retarding moradabad 73109 02025 | 952 |
| _manish_shah | Manish Shah | 👾 | 810 |
| Bikash_vik | Bikash🇮🇳 | I am a STRONG person, but once in a while, i need someone to HUG me and tell me, EVERYTHING is going to be okay.😊 | 654 |
| Mukul_SkuD | Mukul Sharma | Economist and Cricket fanatic. | 572 |
| durgateja12 | Bannu | climbing lonely to go to destination. Prabhas Fan🔥 | 541 |
| achaudhary7 | Anup Choudhary | #Developer #CanCookWell #Pune | 513 |
| AppyBalan | Appy | Come on twitter only to complain. Interested in all things product. SaaS. Sales to PMM. Sporadically active | 494 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| rafathruhi | Never predict u r life becoz LIFE is unpredictable. | 11 |
| BiswaB2K | - | 10 |
| ashishbooms | A J 😉 | 7 |
| krsatyendra14 | - | 6 |
| siben_nayak | Techie 💻 Wanderer🕵️ Runner👟 Foodie 🍔 Gamer 🎮 Hate sickulars, pseudo intellectuals and libtards 🇨🇳 Detest gender biased laws 🚻🔯 Truth and Justice 🔯 | 5 |
| Sidsflyer | A Military Aviator with keen interest in Technology, Travel and Crypto. | 5 |
| Pradeep36967402 | - | 4 |
| RokomPerme | Let me fill it later | 4 |
| mukeshdabas20 | - | 4 |
| 9128022313 | - | 4 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1626197707936215040 | Discover some of the modern landmarks around the world that we've helped build. #ThisIsTata @TataSteelLtd @myvoltas https://t.co/xoaYtCy3Aa | 46 |
| 1624993667323920384 | I am a customer from @JioMart and i have ordered a @myvoltas Washing machineI received the order on 2nd january and got a defective product from jiomart and i retured it on 5th january still I haven't replaced the machine.noone is still not responding. @JioMart @TataCompanies | 3 |
| 1624692705443057664 | @myvoltas My issue not resolved till now and very poor service & responses from your teams | 1 |
| 1626534648057823233 | @myvoltas | 1 |
| 1626551676172910599 | @VoltasBeko @BekoVoltas @myvoltas @TataCompanies Please look in this matter urgently ! | 1 |
| 1624314605572079617 | @myvoltas @consaff My Voltas 1.5 ton ac not working. Under extended warranty of 5 years . Ac not cooling ryt now. I face issues every year. Pathetic service by its service partner named IDEAL Services. Resolve my issue ASAP. Pls send technician from other service agency. | 1 |
| 1627732748223021056 | @myvoltas Here is the Invoice I hardly used this product. M very upset with Voltas never gonna buy voltas again 🙏 https://t.co/1S9pXStR88 | 0 |
| 1625448535255842816 | @myvoltas I request you to be prompt with the requested information. Or else I'll have to pay the service engineer whatever he is quoting. And as a result loose my faith on @myvoltas | 0 |
| 1625447666070212611 | @myvoltas Mr.Pradeep Bakshi.I am dealer of Voltas for AC,Deepfreez and other products.From last 2 months our consumer finance issue is not getting resolved by your sales team. | 0 |
| 1625442302130024452 | @myvoltas Please provide rate card for Split AC gas filling (R-22) gas. Also please clarify if Visit charges of Rs 400 to be paid additionally along with Repair Charges. Engineer asking for it seperately. Also Gas Charges quoted as Rs 2800/- ( higher than usual market rate) | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1626197707936215040 | Discover some of the modern landmarks around the world that we've helped build. #ThisIsTata @TataSteelLtd @myvoltas https://t.co/xoaYtCy3Aa | 344 |
| 1624993667323920384 | I am a customer from @JioMart and i have ordered a @myvoltas Washing machineI received the order on 2nd january and got a defective product from jiomart and i retured it on 5th january still I haven't replaced the machine.noone is still not responding. @JioMart @TataCompanies | 2 |
| 1625125407883157505 | #MarketwithMC : हफ्ते के पहले दिन दबाव के साथ बंद हुआ बाजार, इन शेयरों में रही हलचल, जाने पूरी डिटेल @BSEIndia @NSEIndia @OilIndiaLimited @myvoltas @InfoEdgeVC @BHEL_India #StockMarket #sharemarket #StockToWatch #StocksToBuy #stocks #moneycontrol https://t.co/qb8DR7XXTF | 1 |
| 1626223107353739269 | @myvoltas @consaff More than 4 days hv passed since raising my request for service request for 1.5 ton ac. Service request is getting cancelled citing false reasons. U r making fool of ur customers. Pathetic service & un -responsive team. Faulty product has been delivered to me. | 1 |
| 1627608575551078400 | Executives of several companies told analysts in their earning calls and to ET that such a build-up is after the pre-Diwali days.@LGIndia | @myvoltas | @GodrejGroup #ETCIO #electronics #lg #godrej #voltas #bluestar #inflation https://t.co/bjqtEHHe5k | 1 |
| 1624352059121364994 | We have registered complain on 03/02/2023, but no one come for repair. SR NO: 23020312303, Please resolve the issue as soon as possible. @myvoltas | 1 |
| 1626551676172910599 | @VoltasBeko @BekoVoltas @myvoltas @TataCompanies Please look in this matter urgently ! | 1 |
| 1624762542106247168 | @myvoltas Hi I would like to get the Honeycomb cooling pads replaced. Please guide. | 1 |
| 1624657181151997952 | @Stocki_zen @kuttrapali26 @caniravkaria @sunilgurjar01 @myvoltas @jitu_stock @TechnoFunda6 @ChartAddict007 Fantastic view | 1 |
| 1626534648057823233 | @myvoltas | 1 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #voltas | 6 |
| #stocks | 4 |
| #moneycontrol | 3 |
| #voltasac | 2 |
| #thisistata | 2 |
| #marketswithmc | 2 |
| #stockstowatch | 2 |
| #stockstobuy | 2 |
| #market | 2 |
| #stockmarket | 2 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @myvoltas | 222 |
| @tatacompanies | 42 |
| @voltasbeko | 15 |
| @tatasteelltd | 14 |
| @rntata2000 | 12 |
| @cromaretail | 8 |
| @jiomart | 8 |
| @kuttrapali26 | 8 |
| @caniravkaria | 8 |
| @jitu_stock | 8 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
8
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 👌 | 3 | OK_hand |
| 🙏 | 2 | folded_hands |
| ❤️ | 2 | red_heart |
| 🙂 | 2 | slightly_smiling_face |
| 👎🏻 | 1 | thumbs_down_light_skin_tone |
| 🤣 | 1 | rolling_on_the_floor_laughing |
| 🥲 | 1 | smiling_face_with_tear |
| 🤔 | 1 | thinking_face |
| 😎 | 1 | smiling_face_with_sunglasses |
| 💐 | 1 | bouquet |
Emojis groups
| Emoji Group | Count |
|---|---|
| People & Body | 8 |
| Smileys & Emotion | 8 |
| Animals & Nature | 1 |
| Flags | 1 |