Tweets Analysis - Keyword: @myBankRakyat

Overview

Total number of tweets analysed

38

Earliest tweet was on

2023-02-21

Latest tweet was on

2023-03-02

Tweets covering

9 days

Average age of authors' accounts

8 years


Summarization

Customers are experiencing issues logging in to the bank's website and app, and there are complaints about delayed transactions and accounts not updating. Some Xiaomi phone users cannot scan with the bank's camera and have to pay using photos saved in their gallery. The bank's system has been down for several hours, causing frustration and stress for customers. Some have reported that it took two hours for a transfer to go through. Customers are calling for a response from the bank.

Topic Modeling

  1. Technical issues with the @myBankRakyat website and apps, including login problems, system downtime, and errors with transactions and updates
  2. Requests for improvements to the @myBankRakyat apps, such as fixing camera scanning issues and implementing faster loading times
  3. Customer complaints and frustrations with @myBankRakyat's services, including delays in transfers and disruptions to financial transactions
  4. Mentions of specific products or services associated with @myBankRakyat, including Brownies by Dyla Roslan
  5. General discussions or inquiries about the @myBankRakyat brand

Emotional Analysis

Overall, the tweets express frustration, disappointment, annoyance, and stress towards the bank's online services. Customers are experiencing difficulties logging in, transferring funds, and accessing their accounts. Some customers are also complaining about the lack of updates on their account balance and the long loading times of the app and website. There is a sense of urgency in their tweets, as they are requesting immediate resolution to the problems they are facing.

Trend Analysis

  1. Bank Rakyat online banking system issues
  2. User complaints about inability to login or access accounts
  3. User reports of delays or issues with money transfers
  4. User suggestions for improvement of the online banking system, including fixing scanning issues and updating account information
  5. User frustration and stress due to the online banking system issues and lack of response from the bank

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

8

Percentage of total tweets

21%

Number of Original tweets

11

Percentage of total tweets

28%

Number of tweets that contain Mentions

38

Percentage of total tweets

100%

Number of tweets that were Replies

18

Percentage of total tweets

47%

Number of tweets that were Quotes

1

Percentage of total tweets

2%

Number of tweets that contain Hashtags

5

Percentage of total tweets

13%


Top 5 devices used to tweet

Source Count
Twitter for iPhone 18
Twitter for Android 18
Twitter Web App 2

What devices were used to tweet


Top 10 accounts with highest followers count

Username Name Bio Followers count
KUSKOPMalaysia Kem. Pembangunan Usahawan dan Koperasi (KUSKOP) Government Official 11,701
yorchlight iyraachii 🦋✨ slow busy — for @trainee_a only ✨요치 LEO 상원 우찬 제임스 JJ 지훈 ✨🌸 fan account 👈🏻 1,322
azrinsunbae Azrin Ahmad  Apple  enthusiasts 📱💻⌚️ CX30 here 🚗.Tweets are my own, RTs are not endorsements, and views are not those of my employer. 1,089
hashrizafran_ Coslow @Farhanaruslan_ 👰🏻‍♀️💍 909
hariz_amirul94 Hariz Amirul Islamic Corporate Banker at Bank Kerjasama Rakyat Malaysia 799
wanhus_ hazu dilarang menjadi shibal disini 778
SNFH95 SNF - 268
muz_azzam .saya Mus. Jadilah seperti Merak! 241
RohanaR38627593 Rohana Ana 😊Assalamualaikum rakan tweeter👋🏼Menerima Tempahan Setiap Hari👇👇👇BrowniesBrownies TowerKek PisangKek MarbleKek ButterGubahan Orkid, Raga, Belon, 226
OfficialFareezN frznrdn.exe tweet. 199

Top 10 accounts with highest friends count

Username Name Bio Followers count
RohanaR38627593 Rohana Ana 😊Assalamualaikum rakan tweeter👋🏼Menerima Tempahan Setiap Hari👇👇👇BrowniesBrownies TowerKek PisangKek MarbleKek ButterGubahan Orkid, Raga, Belon, 2,961
hashrizafran_ Coslow @Farhanaruslan_ 👰🏻‍♀️💍 798
hariz_amirul94 Hariz Amirul Islamic Corporate Banker at Bank Kerjasama Rakyat Malaysia 761
azrinsunbae Azrin Ahmad  Apple  enthusiasts 📱💻⌚️ CX30 here 🚗.Tweets are my own, RTs are not endorsements, and views are not those of my employer. 631
wanhus_ hazu dilarang menjadi shibal disini 601
azimyaakob74 ازيم اللهم اغفرلناذنوبنا ولاباءنا ولا ٔمهاتنا ّٔولأجدادناولجداتناولأقاربناولأساتذناولجميع المسلمين والمسلمات والمؤمنين والمؤمنات الأحياءمنھم والأموات. 446
OfficialFareezN frznrdn.exe tweet. 388
muz_azzam .saya Mus. Jadilah seperti Merak! 349
EpulChan97 Shaiful Mazmee  #CR7𓃵 TRW Kelantan FC 🔴⚪️ #GKG 265
yorchlight iyraachii 🦋✨ slow busy — for @trainee_a only ✨요치 LEO 상원 우찬 제임스 JJ 지훈 ✨🌸 fan account 👈🏻 255

Most active users

Username Bio Number of tweets
azimyaakob74 اللهم اغفرلناذنوبنا ولاباءنا ولا ٔمهاتنا ّٔولأجدادناولجداتناولأقاربناولأساتذناولجميع المسلمين والمسلمات والمؤمنين والمؤمنات الأحياءمنھم والأموات. 4
rosssyposie كسايڠن مد 💞 4
EpulChan97 #CR7𓃵 TRW Kelantan FC 🔴⚪️ #GKG 3
i_ainina really...really...a simple person...;-) 3
RohanaR38627593 😊Assalamualaikum rakan tweeter👋🏼Menerima Tempahan Setiap Hari👇👇👇BrowniesBrownies TowerKek PisangKek MarbleKek ButterGubahan Orkid, Raga, Belon, 2
OfficialFareezN tweet. 2
tak_bertuah Ateis hanya lah beruk yg berpindah ke bandar. 2
miraasafian 𝓵𝓸𝓿𝓮 𝔂𝓸𝓾𝓻𝓼𝓮𝓵𝓯 𝔀𝓱𝓮𝓷 𝓷𝓸𝓫𝓸𝓭𝔂 𝓭𝓸𝓮𝓼❤ 2
melloxw bullshit 1
yorchlight — for @trainee_a only ✨요치 LEO 상원 우찬 제임스 JJ 지훈 ✨🌸 fan account 👈🏻 1

Tweets per day


Top 10 tweets with highest Retweet count

ID Text Retweet count
1630511552720928769 @myBankRakyat org tf duit ke acc kita tp tak masuk pun. dalam acc org tu dah tolak amount dia, tp dlm acc saya masih tak ada perubahan. duit tu mcm tak masuk sedangkan details semua betul 🫠 0
1630490574632673281 @myBankRakyat iRakyat web elok je dpt login tp knpa account tak update amount? masih down ke? 🫨 0
1628772028101832707 @myBankRakyat Brownies by Dyla Roslan https://t.co/Q6oUhReHrR 0
1628772125501980672 @myBankRakyat Cantik warna 0
1628924766605148169 @myBankRakyat hello I-Rakyat down nak berapa lama dah ni 0
1628933341021110272 @JaneFoster08 @myBankRakyat Ye do, tak boleh masuk jugak 0
1628937117308166144 @JaneFoster08 @myBankRakyat aih stress la macam ni 0
1628942481739104257 @myBankRakyat bila nak okayyy ni? 0
1628943733814341633 @myBankRakyat dari tadi login takdapat https://t.co/1FDergpr0S 0
1628945806366756864 @myBankRakyat https://t.co/9hwlnPm0yJ 0

Top 10 tweets with highest Like count

ID Text Like count
1628943733814341633 @myBankRakyat dari tadi login takdapat https://t.co/1FDergpr0S 2
1628772125501980672 @myBankRakyat Cantik warna 1
1629613217482944512 @myBankRakyat Hi , i observed that banyak xiaomi phone user takboleh scan with our own camera and have to pay it thru photos yang save dalam gallery , can you fix that ? 1
1628924766605148169 @myBankRakyat hello I-Rakyat down nak berapa lama dah ni 1
1628993246105055232 @myBankRakyat @EpulChan97 Buto tinggi, punya dari pagi tak boleh buka dia kata tinggi. Lanchou 1
1628951838799306753 @myBankRakyat ni bukan kali pertama. Mmg dah bleh agak, stiap kali gaji, cnfrm online Bank Rakyat problem. Habis tergendala smua urusan 1
1630511552720928769 @myBankRakyat org tf duit ke acc kita tp tak masuk pun. dalam acc org tu dah tolak amount dia, tp dlm acc saya masih tak ada perubahan. duit tu mcm tak masuk sedangkan details semua betul 🫠 0
1628967536456003585 @myBankRakyat bank rakyat sistem down ke?? nk bukak online transfer tak dpt 0
1628772028101832707 @myBankRakyat Brownies by Dyla Roslan https://t.co/Q6oUhReHrR 0
1628933341021110272 @JaneFoster08 @myBankRakyat Ye do, tak boleh masuk jugak 0

Top 3 Languages Used In Tweets


Top 10 Hashtags used

Hashtag Count
#bankrakyat25 5
#dkn2030 5
#kuskop 4
#bangsausahawan 4
#bekerjabersamarakyat 4
#bankpilihananda 2

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@mybankrakyat 38
@rosssyposie 3
@epulchan97 2
@janefoster08 2
@lamanewon 1
@amanahikhtiar 1
@tekunasional 1
@udaholdingsbhd 1
@inskenofficial 1

Top 10 mentions

Wordcloud of Tweets


Emojis

Average number of emojis used per tweet

15

Emojis used in tweets

Emoji Count Emoji Text
😭 4 loudly_crying_face
😡 2 enraged_face

Emojis groups

Emoji Group Count
Smileys & Emotion 6