Tweets Analysis - Keyword: @MobiKwikSWAT
Overview
Total number of tweets analysed
1,030
Earliest tweet was on
2023-02-09
Latest tweet was on
2023-02-19
Tweets covering
10 days
Average age of authors' accounts
6 years
Summarization
There are multiple complaints about fraud calls, unauthorized transactions and poor service from Mobile no- +917008911711 and from handles like @PAYTMCUSTOMERP, @Nitin16804869, @rl0296735, @Nitin16804869, @ICICI_Bank, @PaytmCa25629054, @SalmanK40347568, @MobikwikUk2580a, and @RajeetY57107538 regarding the online financial transaction portal, MobiKwik. People are being asked to share confidential information and their money is being deducted. MobiKwik is encouraging not to share confidential information and to use their official Twitter handles @MobiKwik and @MobiKwikSWAT. Additionally, they are facing issues while linking bank accounts and billing.
Topic Modeling
- Fraudulent activity and security precautions
- Account issues and complaints
- Unethical business practices
- Payment issues
- Loan requests
Emotional Analysis
The emotions expressed in these tweets are predominantly negative. The tweets are expressing a sense of frustration and fear due to fraudulent activity, lack of customer service, and the potential for money extortion. The tweets also indicate a lack of trust in MobiKwik and its services, with users warning each other to not share confidential information. There is a call for justice, with some users asking the Indian government and other organizations to intervene.
Trend Analysis
- Financial fraud and scams concerning Mobilekwik
- Cyber security relating to the safeguarding of confidential information
- Consumer complaints about MobileKwik
- Account and technical issues related to MobileKwik
- Government intervention concerning Mobilekwik
Types of Tweets
Number of Retweets
47
Percentage of total tweets
4%
Number of Original tweets
526
Percentage of total tweets
51%
Number of tweets that contain Mentions
1,030
Percentage of total tweets
100%
Number of tweets that were Replies
448
Percentage of total tweets
43%
Number of tweets that were Quotes
11
Percentage of total tweets
1%
Number of tweets that contain Hashtags
37
Percentage of total tweets
3%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 592 |
| Twitter Web App | 293 |
| Twitter for iPhone | 138 |
| OneDirect Suite - P | 5 |
| loot_unlimited | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| OLX_India | OLX India | Young, fun, and driven. We bring people together for win-win exchanges. We also happen to be India's largest online classifieds. | 64,987 |
| MobiKwikSWAT | MobiKwik Support | Official Support handle of @MobiKwik | We're here: 9AM-11PM IST daily except on holidays | Contact Us via https://t.co/w0B78cPpKa | 49,169 |
| templeboysadda | Templeboysadda | I love Fantasy Football Game⚽ I Play Dream11 for Fun☺ Fantasy Team Pass Or Fail Luck 80% Hardwork 10% Skill 10% Haters Cry Unlimited I don't Care😂 | 5,520 |
| BhiwandiMirror | Bhiwandi Mirror | Our AIM Is To Awaken People And Eradicate Poverty From India, As Well As Reach True Story To You. https://t.co/cqUWdLGul6 | 3,152 |
| ateeva | Krishna Ateev Aggarwal | THE “PRESIDENT” of people republic of INDIA 🇮🇳 | 2,603 |
| singh_kritika07 | कृतिका सिंह | - | 2,508 |
| GandotraAmber | Amber Gandotra | Official Account of Amber Gandotra As seen on @News18India , @Oneindia , @JagranNews , @Outlookindia and Many More. | 1,995 |
| DrHRKs | Rahman | इस दुनिया क बड़ा मैं कैसे बनूं,इतना छोटापन मेरे बस की बात नहीं !! 𝑫𝒐𝒄𝒕𝒐𝒓 𝒕𝒐 𝒃𝒆🩺💊💉 #MbbsLife #Lovehumanity #MedEd #Medtwitter | 1,363 |
| VizagDHPF | Harsha ®️(Rebel Star Devote) | Hard core Fan of Darling & MSD 🙏❤️ Everything for #PRABHAS Anna One And Only #Salaar || #projectk || #Spirit 🔥🔥🔥😎 Thala #Ajithkumar 💯🔥 CBN TDP ✊🔥 | 1,350 |
| AapkiAwaaz_RK | Rakesh Kumar Sood | Helping soul | 1,089 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| OLX_India | OLX India | Young, fun, and driven. We bring people together for win-win exchanges. We also happen to be India's largest online classifieds. | 9,584 |
| Surya270101 | Surya | - | 3,989 |
| parikshitrathi | Parikshit 🇮🇳 | CA| CS | CFA | MS Finance | Interest in equity market, social service, politics and general awareness. And a proud INDIAN. | 2,764 |
| naglemayank | Mayank Nagle | nmayank.eth | 🇮🇳 Crypto Enthusiast | Bitcoiner since 2015 #bitcoin #ETH #crypto #DeFi #NFT Not Financial Advice | BUIDL and SHIP | 1,973 |
| PrakashAmrit | amrit prakash | THERE IS DARKNESS IN ALL. DOESN'T MAKE YOU A BAD PERSON.... | 1,779 |
| CoolHugs_ | ImCool 😎 | #IslamZindabad | 1,660 |
| 7dcf01acab0b4ea | Shivam Tripathi | If u can dream it U can achieve it | 1,600 |
| DrHRKs | Rahman | इस दुनिया क बड़ा मैं कैसे बनूं,इतना छोटापन मेरे बस की बात नहीं !! 𝑫𝒐𝒄𝒕𝒐𝒓 𝒕𝒐 𝒃𝒆🩺💊💉 #MbbsLife #Lovehumanity #MedEd #Medtwitter | 1,523 |
| VizagDHPF | Harsha ®️(Rebel Star Devote) | Hard core Fan of Darling & MSD 🙏❤️ Everything for #PRABHAS Anna One And Only #Salaar || #projectk || #Spirit 🔥🔥🔥😎 Thala #Ajithkumar 💯🔥 CBN TDP ✊🔥 | 1,395 |
| GinnyVet | GinnyVet🎏 | #ScriptNetwork | 1,243 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| MobiKwikSWAT | Official Support handle of @MobiKwik | We're here: 9AM-11PM IST daily except on holidays | Contact Us via https://t.co/w0B78cPpKa | 205 |
| RakeshK68492528 | - | 31 |
| SintuKu71050442 | - | 20 |
| VijayYa10600827 | - | 14 |
| ma08877442 | - | 12 |
| MDSonu76266681 | - | 12 |
| CoolHugs_ | #IslamZindabad | 10 |
| whistleblowr2 | A voice against consumer frauds, cyber frauds and cyber crimes. Add @whistleblowr2 to amplify your voice/complaints. #wb2 | 10 |
| u21himanshu | Senior Electronics Engineer, Research Scholar, Ideas, Innovations and New business development across Nation and MNC Consultant. | 9 |
| jigar_8892 | Many a false step is made by standing still.. | 8 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1623981014656909313 | @MobiKwikSWAT I paid my credit Card Bill yesterday at 8:19 PM But still Not credited in my Card. You are saying Instant Payment but it's completely Wrong You are taking Too Much time to Settle payment. This is not The first time I'm facing this issue . Worst Service ever 💯 https://t.co/QFG4CaXV5W | 3 |
| 1626517738343768065 | @MobiKwik worst service I had paid all my dues but still app showing pending payment and asking me to pay I tried to get help but these guys are only giving excuses.@MobiKwikSWAT @BandBajaateRaho @jagograhakjago | 2 |
| 1625411406500864001 | @averma0708 @MobiKwik @MobiKwikSWAT ये MOBIKwik वाले कम्पनी ने पैसा वसूली के लिये जो लोग रखें है वो गाली गलौज गोली मारने की धमकी देते है +918595223084 आज सुबह से कई बार फ़ोन कर धमाका रहें हैं जबकि मैंने इनका कोई ऐप भी नहीं लिया है इनका बर्ताव अपने कस्टमर से एक पेशेवर गुंडों सा है | 2 |
| 1625215815418273792 | There is a fraud call from Mobile no- +917008911711 and told me that I am calling you regarding your complain on Mobikwik and told me to share some details and i told him everything and shared my OTP. And then about 6000 rupees get deducted. Reply @MobiKwik @RBI @MobiKwikSWAT https://t.co/05EwU5Cvmb | 2 |
| 1623744674958839809 | @whistleblowr2 @MitthuK99320478 @MobiKwik @MobiKwikSWAT @PMOIndia @RBI @CrimeBranch111 @jagograhakjago @scobserver @whistleblowr2 @RBTalked to customer care then she said you will be emailed by us send screenshot of payment done in that mail your problem will be solved its been 4 days till now no mail received from mobikwik these people are just giving fa | 1 |
| 1626466128339042307 | A scam and fraud running by one of the reputed company @MobiKwik they deducted the money from their users and not refunding that. #mobikwikscam @RBI please take consideration of it @BipinSingh @UpasanaTaku @MobiKwikSWAT | 1 |
| 1625785162310078466 | PLEASE BE AWARE OF THIS HANDLE @PaytmCarehelpli Do not share your password, Credit/Debit card PIN, CVV, or any confidential information since MobiKwik never asks for such details. Our official Twitter handles are @MobiKwik and @MobiKwikSWAT https://t.co/iahsKUbDEO | 1 |
| 1624418356131688449 | What's happening with mobikwik Multiple unauthorised transactions.. They are doing nothing about that Complely fraud mobikwik @MobiKwikSWAT @MobiKwik @ConsumerReports I will go to police now https://t.co/LmZ7jjrxeB | 1 |
| 1626417089635561473 | @MobiKwikSWAT @MobiKwik @jagograhakjago paid credit card bill of 5000 from your app it shows successful but not reflected to my account i need my money back i am giving you 24 hours | 1 |
| 1623652289939673088 | Your link is not working so Is this a jock? @MobiKwik @MobiKwikSWAT Ridiculous https://t.co/rjmRjHtYSu | 1 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1625215815418273792 | There is a fraud call from Mobile no- +917008911711 and told me that I am calling you regarding your complain on Mobikwik and told me to share some details and i told him everything and shared my OTP. And then about 6000 rupees get deducted. Reply @MobiKwik @RBI @MobiKwikSWAT https://t.co/05EwU5Cvmb | 6 |
| 1626503140425220097 | PLEASE BE AWARE OF THIS HANDLE @PAYTMCUSTOMERP Do not share your password, Credit/Debit card PIN, CVV, or any confidential information since MobiKwik never asks for such details. Our official Twitter handles are @MobiKwik and @MobiKwikSWAT https://t.co/j8o9z7r4SR | 4 |
| 1624778882091188225 | Hey there @MobiKwikSWAT my pan card shows link with another account.. please check https://t.co/tcS8JSu1VQ | 3 |
| 1626430848101916675 | PLEASE BE AWARE OF THIS HANDLE @Nitin16804869 Do not share your password, Credit/Debit card PIN, CVV, or any confidential information since MobiKwik never asks for such details. Our official Twitter handles are @MobiKwik and @MobiKwikSWAT https://t.co/t2WyIW8a3O | 3 |
| 1626562273799020544 | @MobiKwikSWAT I am not able to link bank account. I have ID with different number with account linked but that ID was deactivated. So I cannot delink account from the deactivated ID. Solve this issue. https://t.co/zZUOGzDMiB | 2 |
| 1624418356131688449 | What's happening with mobikwik Multiple unauthorised transactions.. They are doing nothing about that Complely fraud mobikwik @MobiKwikSWAT @MobiKwik @ConsumerReports I will go to police now https://t.co/LmZ7jjrxeB | 2 |
| 1626115356820635648 | PLEASE BE AWARE OF THIS HANDLE @rl0296735 Do not share your password, Credit/Debit card PIN, CVV, or any confidential information since MobiKwik never asks for such details. Our official Twitter handles are @MobiKwik and @MobiKwikSWAT https://t.co/qUJf9z6Zgh | 2 |
| 1625803789268828161 | @PMOIndia @FinMinIndia @RBI Kindly look into the matter the online financial transaction portal @MobiKwik @MobiKwikSWAT is looting the Indian Citizens and openly breaching the RBI guidelines. Poor service and money extortion gang type work. | 2 |
| 1623966012134785024 | @Twitter @TwitterSafety @TwitterIndia Please take action against this handle immediately! @MSupportqq The profile is impersonating to be @MobiKwik and @MobiKwikSWAT https://t.co/fonWczIhb7 | 2 |
| 1626430362984513541 | PLEASE BE AWARE OF THIS HANDLE @ICICI_Bank_ Do not share your password, Credit/Debit card PIN, CVV, or any confidential information since MobiKwik never asks for such details. Our official Twitter handles are @MobiKwik and @MobiKwikSWAT https://t.co/QSMams3SkT | 2 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #mobikwik | 12 |
| #mobikwikscam | 4 |
| #500lcroresloot | 3 |
| #shalimarbaghfiles | 3 |
| #fake | 2 |
| #mobikwikfraud | 2 |
| #fraud | 2 |
| #patheticticket | 1 |
| #banmobikwik | 1 |
| #cheaters | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @mobikwikswat | 1056 |
| @mobikwik | 611 |
| @bipinsingh | 108 |
| 103 | |
| @twittersafety | 93 |
| @twitterindia | 93 |
| @rbi | 92 |
| @upasanataku | 39 |
| @pmoindia | 28 |
| @jagograhakjago | 20 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
6
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 🤡 | 12 | clown_face |
| 😡 | 7 | enraged_face |
| 🤬 | 5 | face_with_symbols_on_mouth |
| 🤣 | 5 | rolling_on_the_floor_laughing |
| 😑 | 3 | expressionless_face |
| 👹 | 3 | ogre |
| 🤚 | 3 | raised_back_of_hand |
| 👍 | 2 | thumbs_up |
| 😖 | 2 | confounded_face |
| 🖕 | 2 | middle_finger |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 51 |
| People & Body | 13 |
| Objects | 1 |
| Travel & Places | 1 |