Tweets Analysis - Keyword: @MissyEmpireUK
Overview
Total number of tweets analysed
8
Earliest tweet was on
2023-03-22
Latest tweet was on
2023-03-29
Tweets covering
7 days
Average age of authors' accounts
5 years
Summarization
Customers are complaining about Missy Empire UK's delivery service and lack of response to emails and direct messages. One user is going on holiday soon and has not received their order despite paying for next day delivery. Another user has been waiting for their order to be delivered and for their inquiries to be addressed for almost a week. A tweet also contains a list of beauty and fashion brands for discussion. Lastly, a tweet mentions the possibility of earning bonus trust points from Missy Empire UK for having matching nails with a friend.
Topic Modeling
- Delivery issues with orders from MissyEmpireUK
- Lack of customer service response from MissyEmpireUK
- Comparison of beauty and fashion brands
- Nail care and cosmetics products
- Friendly and fun social media posts from MissyEmpireUK
Emotional Analysis
The first two tweets express frustration and concern regarding orders that have not been received or have not been delivered for a while. The third tweet seeks opinions and recommendations about various brands, while the last one has a playful and enthusiastic tone, expressing enjoyment in matching nails with friends.
Trend Analysis
- Customer complaints about missing or delayed orders from @MissyEmpireUK
- Lack of response or communication from @MissyEmpireUK regarding customer complaints
- Comparison and discussion of various fashion and beauty brands
- Promotion of matching nails with friends as a trend or bonus points
Types of Tweets
Number of Retweets
4
Percentage of total tweets
50%
Number of Original tweets
2
Percentage of total tweets
25%
Number of tweets that contain Mentions
8
Percentage of total tweets
100%
Number of tweets that were Replies
2
Percentage of total tweets
25%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
1
Percentage of total tweets
12%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter Web App | 4 |
| Twitter for iPhone | 4 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Leesh_Leesh99 | ๐๐๐ฎ๐ฎ๐ผ๐ฑ๐ฆ๐๐ฎ๐ฎ๐ผ๐ฑ๐ | Peace ๐ Grateful ๐ค | 450 |
| peterappo | PA | - | 181 |
| SamSampers | Selena | - | 35 |
| OstizGarcia | Cheryl | Hello my good ones!) | 22 |
| parladhsingh3 | Wanda | Hello, handsome! I love traveling and adult entertainment) If you're not shy, when I'm waiting for you https://t.co/gNHLdncTiQ | 11 |
| PressMyNails | Press My Nails | Your online nail tech ๐ Hand painted reusable art for your nails ๐ซถ ig: @press.my.nails | 2 |
| KiranS2512 | Kiran S | - | 0 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Leesh_Leesh99 | ๐๐๐ฎ๐ฎ๐ผ๐ฑ๐ฆ๐๐ฎ๐ฎ๐ผ๐ฑ๐ | Peace ๐ Grateful ๐ค | 4,694 |
| peterappo | PA | - | 604 |
| PressMyNails | Press My Nails | Your online nail tech ๐ Hand painted reusable art for your nails ๐ซถ ig: @press.my.nails | 77 |
| KiranS2512 | Kiran S | - | 8 |
| parladhsingh3 | Wanda | Hello, handsome! I love traveling and adult entertainment) If you're not shy, when I'm waiting for you https://t.co/gNHLdncTiQ | 4 |
| SamSampers | Selena | - | 0 |
| OstizGarcia | Cheryl | Hello my good ones!) | 0 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| PressMyNails | Your online nail tech ๐ Hand painted reusable art for your nails ๐ซถ ig: @press.my.nails | 2 |
| KiranS2512 | - | 1 |
| Leesh_Leesh99 | Peace ๐ Grateful ๐ค | 1 |
| OstizGarcia | Hello my good ones!) | 1 |
| SamSampers | - | 1 |
| parladhsingh3 | Hello, handsome! I love traveling and adult entertainment) If you're not shy, when I'm waiting for you https://t.co/gNHLdncTiQ | 1 |
| peterappo | - | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1641073404731174913 | @MissyEmpireUK hello I havenโt received my parcel I ordered Monday and paid next day delivery I am going on holiday tomorrow help! | 0 |
| 1639663044744585216 | @MissyEmpireUK Iโve had an order not delivered and being investigated now for almost a week. Very limited responses to emails and DM on here. Can someone help? | 0 |
| 1639008548779597824 | what do you guys think? ๐ @Missguided @OfficialPLT @MissyEmpireUK @npdirect @glossier @GlossyboxUK @birchbox @newlook @Selfridges @candycoatco @TooFaced @BenefitUK @ColourPopCo @kyliecosmetics @boohoo @nailsinc @nailsmag @Primark | 0 |
| 1638626392102281226 | @MissyEmpireUK bonus trust points if your besties nails are matching with yours ๐ | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1641073404731174913 | @MissyEmpireUK hello I havenโt received my parcel I ordered Monday and paid next day delivery I am going on holiday tomorrow help! | 0 |
| 1639663044744585216 | @MissyEmpireUK Iโve had an order not delivered and being investigated now for almost a week. Very limited responses to emails and DM on here. Can someone help? | 0 |
| 1639008548779597824 | what do you guys think? ๐ @Missguided @OfficialPLT @MissyEmpireUK @npdirect @glossier @GlossyboxUK @birchbox @newlook @Selfridges @candycoatco @TooFaced @BenefitUK @ColourPopCo @kyliecosmetics @boohoo @nailsinc @nailsmag @Primark | 0 |
| 1638626392102281226 | @MissyEmpireUK bonus trust points if your besties nails are matching with yours ๐ | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #missygirls | 1 |
| #thatmissyfit | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @missyempireuk | 8 |
| @hildeeeosland | 3 |
| @bilodea80581711 | 1 |
| @guido11137629 | 1 |
| @alessan73152296 | 1 |
| @missguided | 1 |
| @officialplt | 1 |
| @npdirect | 1 |
| @glossier | 1 |
| @glossyboxuk | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
50
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| ๐ | 1 | winking_face |
| ๐ | 1 | smirking_face |
| ๐ | 1 | nail_polish |
| ๐ฅ | 1 | fire |
Emojis groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 2 |
| People & Body | 1 |
| Travel & Places | 1 |