Tweets Analysis - Keyword: @LPLouisPhilippe
Overview
Total number of tweets analysed
48
Earliest tweet was on
2023-02-12
Latest tweet was on
2023-02-22
Tweets covering
10 days
Average age of authors' accounts
3 years
Summarization
Customers of @LPLouisPhilippe have experienced a variety of problems with their orders, including orders not arriving, fraud, no customer assistance, and general disappointment with the service they have received. They have reported their issues to multiple outlets online, including @AdityaBirlaGrp and @jagograhakjago, but have still not received resolutions or satisfactory customer service.
Topic Modeling
- Poor service from and complaints about @LPLouisPhilippe
- Fake websites and fraud
- Product delivery issues
- Consumer rights and scam alerts
- Product replacement issues
Emotional Analysis
The emotions expressed in these tweets are largely negative, with users expressing frustration, disappointment, and anger. Many of the tweets are directed at @LPLouisPhilippe, accusing them of fraud, poor service, and not responding to customer requests. Other tweets criticize the company for not providing an option to return items, not responding to customer complaints, and providing a fake website. Some tweets also express confusion and concern about the company's lack of response and poor customer service.
Trend Analysis
- Poor customer service and long waiting times.
- Duplicate companies, fraud and scam.
- Product not delivered and long time wait.
- Product quality and defective items.
- Difficulty in returning items.
Types of Tweets
Number of Retweets
0
Percentage of total tweets
0%
Number of Original tweets
29
Percentage of total tweets
60%
Number of tweets that contain Mentions
48
Percentage of total tweets
100%
Number of tweets that were Replies
19
Percentage of total tweets
39%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
2
Percentage of total tweets
4%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for Android | 33 |
| Twitter Web App | 11 |
| Twitter for iPhone | 3 |
| Social360 | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| AdityaBirlaGrp | Aditya Birla Group | Aditya Birla Group is a global conglomerate spanning over 36 countries anchored by a powerful force of employees from over 100 nationalities. | 693,849 |
| abhi_sharma_00 | DR.ABHISHEK PRADHAN | mbbs | 102 |
| roshandhansal | roshan dhansal | - | 47 |
| PsanapSanap | Prashant Sanap | - | 16 |
| harishivangi | abcdefgh | - | 15 |
| asarda95 | Abhishek Sarda | - | 13 |
| nkrNitis | Nitish Nayan | - | 13 |
| SKaladindi | Srinivas Kaladindi | Long term investor. | 12 |
| yogesh4tata | Yogesh | In the process of creating bio.... | 9 |
| indiafi65252586 | india first | - | 5 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| harishivangi | abcdefgh | - | 421 |
| abhi_sharma_00 | DR.ABHISHEK PRADHAN | mbbs | 152 |
| PsanapSanap | Prashant Sanap | - | 102 |
| SKaladindi | Srinivas Kaladindi | Long term investor. | 98 |
| RohitSh68218923 | Rohit Sharma | - | 87 |
| DeepakB81749483 | Deepak B | - | 64 |
| Saravanavgs | Saravana V | - | 57 |
| JNitesh2 | J_Nitesh | - | 50 |
| nkrNitis | Nitish Nayan | - | 45 |
| yogesh4tata | Yogesh | In the process of creating bio.... | 42 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| DeepakB81749483 | - | 4 |
| GauravS16129263 | - | 4 |
| VishwadeepMis11 | - | 4 |
| Siddhar37437431 | - | 3 |
| RohitSh68218923 | - | 3 |
| indiafi65252586 | - | 3 |
| Saravanavgs | - | 3 |
| SKaladindi | Long term investor. | 2 |
| RaviKengeri1 | - | 2 |
| Prabhat04515687 | - | 2 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1628230155390054400 | @LPLouisPhilippe for Rs. 3000 trouser thats the quality of your tag, improve your sourcing or stop fooling customer. https://t.co/tvCPLThgWw | 0 |
| 1628072597467586560 | @LPLouisPhilippe I had bought shoes from abulane Meerut store on 3 Feb 2023 I wear them once the colour of shoes fade so I revisit there on 7 Feb the staff said they will send shoes to banglore for return now they call me yesterday I visit there and they said they can't change s | 0 |
| 1625464292068954113 | @AdityaBirlaGrp @LPLouisPhilippe I also have queries with Allen Solly | 0 |
| 1625453754081222656 | @RohitSh68218923 Hello, please get in touch with LP - Louis Philippe (@LPLouisPhilippe), and the team will address your concern at the earliest. | 0 |
| 1625444499123220480 | @LPLouisPhilippe Send you Details via DM. Revert me ASAP with resolution. | 0 |
| 1625439794712166401 | @LPLouisPhilippeI am purchasing 2 jeans from Louis Philippe but order is not delivered to me yet | 0 |
| 1625436782987976704 | @LPLouisPhilippe Worst experience when directly purchase for Site.Not able to create return. No customer care support. Ticket number is CAS-654221-P8X7Q6 order no.7482066. #ConsumerRights #ScamAlert #shopping | 0 |
| 1625424308511322117 | @LPLouisPhilippe My request is improve your app smoothness and website for better experience. User account is not synchronised Website and app. Placed orders and cart products in app is not reflecting back to website user account. I didn't expect this from you. | 0 |
| 1625418160030781440 | @LPLouisPhilippe My Order Number: 7516404. My product is not delivered, and I am not getting any response from the delivery person's side, he is not responding to my calls. this is the worst experience you give to new customers. The expected delivery date is 12th Feb. | 0 |
| 1625414867065913344 | @LPLouisPhilippe my product is not delivered, and I am not getting any response from the delivery person's side, he is not responding to my calls. this is the worst experience you give to new customers. The expected delivery date is 12th Feb.No response from your side. | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1625202007140347905 | Never expected such fraud from @LPLouisPhilippe . Had ordered a t shirt and a belt from your website. Now I am not getting option to return it. Raised Help request. But no one even replied nor contacted me. Such a poor service. @AdityaBirlaGrp @LPLouisPhilippe @jagograhakjago | 2 |
| 1625740631921528833 | @LPLouisPhilippe Duplicate company https://t.co/xfdjQlCiiD | 1 |
| 1625048161013338112 | @LPLouisPhilippe Sir im waiting for more than 2 week's for this issue I'm having rs 2499 credit points in my LP account (LP App ) but it's not showing in the checkout page it's only visible in the account daily I'm trying to place order kindly resolve this problem https://t.co/uhv4fTwCP3 | 1 |
| 1625216814874779649 | @jagograhakjago @CES @ConsumerReports @USCPSC I had posted a complaint on https://t.co/DeuFFwo1rs It's a fake website. Tried to do fraud. Received a call from +91 88269 03918 as @LPLouisPhilippe support. It's fake.Please take action as soon as possible. https://t.co/9qqERIFU27 | 0 |
| 1625464292068954113 | @AdityaBirlaGrp @LPLouisPhilippe I also have queries with Allen Solly | 0 |
| 1625453754081222656 | @RohitSh68218923 Hello, please get in touch with LP - Louis Philippe (@LPLouisPhilippe), and the team will address your concern at the earliest. | 0 |
| 1625444499123220480 | @LPLouisPhilippe Send you Details via DM. Revert me ASAP with resolution. | 0 |
| 1625439794712166401 | @LPLouisPhilippeI am purchasing 2 jeans from Louis Philippe but order is not delivered to me yet | 0 |
| 1625436782987976704 | @LPLouisPhilippe Worst experience when directly purchase for Site.Not able to create return. No customer care support. Ticket number is CAS-654221-P8X7Q6 order no.7482066. #ConsumerRights #ScamAlert #shopping | 0 |
| 1625424308511322117 | @LPLouisPhilippe My request is improve your app smoothness and website for better experience. User account is not synchronised Website and app. Placed orders and cart products in app is not reflecting back to website user account. I didn't expect this from you. | 0 |
Top 3 Languages Used In Tweets
Top 10 Hashtags used
| Hashtag | Count |
|---|---|
| #consumerrights | 1 |
| #scamalert | 1 |
| #shopping | 1 |
| #poorservice | 1 |
| #shoereplacement | 1 |
Top 10 Hashtags Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @lplouisphilippe | 49 |
| @ecomexpress_ofc | 2 |
| @allensolly | 2 |
| @myntra | 2 |
| @adityabirlagrp | 2 |
| @jagograhakjago | 2 |
| @rohitsh68218923 | 1 |
| @lplouisphilippei | 1 |
| @ces | 1 |
| @consumerreports | 1 |
Top 10 mentions
Wordcloud of Tweets
Emojis
Average number of emojis used per tweet
2
Emojis used in tweets
| Emoji | Count | Emoji Text |
|---|---|---|
| 👍 | 1 | thumbs_up |
Emojis groups
| Emoji Group | Count |
|---|---|
| People & Body | 1 |