Tweets Analysis - Keyword: @kulula
Overview
Total number of tweets analysed
1
Earliest tweet was on
2023-03-26
Latest tweet was on
2023-03-26
Tweets covering
0 days
Average age of authors' accounts
12 years
Summarization
The tweeter is disappointed that they had to pay more than R15,000 to fly with Kulula to Namibia as a family, and they did not receive any help from Kulula or Vitality_SA. They feel that the "small" person always has to bear the brunt, and they are sad and angry about it.
Topic Modeling
- Poor customer service
- Expensive airline prices
- Lack of assistance from brands
- Feeling taken advantage of
- Disappointment with a company
Emotional Analysis
The tweets express a combination of sadness and anger towards two companies, @kulula and @Vitality_SA. The tweeter expresses feeling let down and deceived by @kulula, feeling that they have taken advantage of the tweeter and their family. The tweeter also expresses disappointment in @Vitality_SA for not offering any help. Overall, there is a sense of frustration and injustice towards the situation.
Trend Analysis
- Disappointment with Kulula for poor customer service
- Anger towards Kulula for overpricing flights
- Criticism towards Vitality_SA for lack of assistance
- Sadness about being taken advantage of by larger companies
- Personal financial sacrifice made to fly as a family to Namibia
Types of Tweets
Number of Retweets
0
Percentage of total tweets
0%
Number of Original tweets
1
Percentage of total tweets
100%
Number of tweets that contain Mentions
1
Percentage of total tweets
100%
Number of tweets that were Replies
0
Percentage of total tweets
0%
Number of tweets that were Quotes
0
Percentage of total tweets
0%
Number of tweets that contain Hashtags
0
Percentage of total tweets
0%
Top 5 devices used to tweet
| Source | Count |
|---|---|
| Twitter for iPhone | 1 |
What devices were used to tweet
Top 10 accounts with highest followers count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| angelika_w01 | Angelika Wodrich | - | 4 |
Top 10 accounts with highest friends count
| Username | Name | Bio | Followers count |
|---|---|---|---|
| angelika_w01 | Angelika Wodrich | - | 19 |
Most active users
| Username | Bio | Number of tweets |
|---|---|---|
| angelika_w01 | - | 1 |
Tweets per day
Top 10 tweets with highest Retweet count
| ID | Text | Retweet count |
|---|---|---|
| 1639932438607536128 | It makes me so sad-mad that always the normal “small” person has to suck it up… not a peep from @kulula , no help from @Vitality_SA. We saved up for 2 years to be able to fly as a family to Namibia with Kulula… Shame on you @kulula for taking us for more than R 15.000!!! | 0 |
Top 10 tweets with highest Like count
| ID | Text | Like count |
|---|---|---|
| 1639932438607536128 | It makes me so sad-mad that always the normal “small” person has to suck it up… not a peep from @kulula , no help from @Vitality_SA. We saved up for 2 years to be able to fly as a family to Namibia with Kulula… Shame on you @kulula for taking us for more than R 15.000!!! | 0 |
Top 3 Languages Used In Tweets
Top 10 mentions
| Mention | Count |
|---|---|
| @kulula | 2 |
| @vitality_sa | 1 |
Top 10 mentions
Wordcloud of Tweets
