Tweets Analysis - Keyword: @krakensupport

Overview

Total number of tweets analysed

168

Earliest tweet was on

2023-02-09

Latest tweet was on

2023-02-19

Tweets covering

9 days

Average age of authors' accounts

5 years

Summarization

People are inquiring with Kraken (an exchange) and its customer service team (@krakenfx and @krakensupport) about a range of topics including deposit issues, token retrieval, voting on proposals, and concerns with user's balances and withdrawals. Some users have also commented on recent news regarding SEC settlement and disruption of services.

Topic Modeling

  1. Kraken Support
  2. Stolen Tokens
  3. Deposits & Withdrawals
  4. Voting on Tezos Proposals
  5. SEC Regulations & Internal Errors

Emotional Analysis

The emotions expressed in these tweets range from excitement, anticipation, and relief to disappointment, frustration, and fear. People are excited about Tezos proposals and voting, frustrated about stolen tokens, and fearful about their deposits and withdrawals. There is also a sense of disappointment and anger towards Kraken for not providing solutions to their problems. Overall, the sentiment towards Kraken is largely negative, with some positive sentiment expressed in appreciation for voting on Tezos proposals.

Trend Analysis

  1. Kraken customer support
  2. Deposit/withdrawal issues
  3. Tokens/cryptocurrencies
  4. SEC settlement
  5. Tezos proposals

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

15

Percentage of total tweets

8%

Number of Original tweets

25

Percentage of total tweets

14%

Number of tweets that contain Mentions

168

Percentage of total tweets

100%

Number of tweets that were Replies

126

Percentage of total tweets

75%

Number of tweets that were Quotes

3

Percentage of total tweets

1%

Number of tweets that contain Hashtags

14

Percentage of total tweets

8%

Top 5 devices used to tweet

Source Count
Twitter for iPhone 66
Twitter Web App 56
Twitter for Android 41
Sprout Social 2
BotTezos 2

What devices were used to tweet

Top 10 accounts with highest followers count

Username Name Bio Followers count
krakenfx Kraken Exchange Kraken is your bridge to the world of crypto.Spot, Futures, Margin, NFTs, Staking & OTCBuy, sell, trade, earn, explore and learnNeed help? @krakensupport 👈 1,507,428
28delayslater 🇹🇷 Earl of FrunkPuppy ❤️ @FrunkPuppy #FrunkPuppyFriday creator | #Floki $Doge #bitcoin | #ProtectTransKids | he/him |🏳️‍🌈 🏳️‍⚧️ 🇺🇦 🇺🇸 98,229
kieranmlkelly Kieran Kelly 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇧 Blockchain. https://t.co/C5d1xG6a42, https://t.co/8O8uSPDtlJ, https://t.co/pzzWh8YgCu, Barbados Blockchain Association (BBA) https://t.co/uA5knGdf7m 24,185
BakingBenjamins BakingBenjamins.tez Doing #tezos with help from: @YourBakeBuddy, @YourGovBuddy & @YourPayBuddy / Stake 👉 tz1S5WxdZR5f9NzsPXhr7L9L1vrEb5spZFur (20% fee) / Est. 2020 (Cycle 236) 8,854
XYOPepe Pepé Everything here is not a financial advice and is for entertainment purposes only 8,427
awayslice el ɘɔilƨγɒwɒ Learner first. aka the ₿eefsteak guy. Mostly noise. Born to curl. Have you heard of bitcoin? 5,537
BotTezos TezosBot Retweeting everything #tezos Built by @anshit01 5,488
coppi6976 Kilgore Trout👑 (33.3%) Doing my part to be the best Degenerate I can be. Working on some new art. 👀 4,483
Life311Shib4 Shib311 Stl crypto n stuff #Shibainu #Decentralization 4,351
VtorVentura1 Ventura Nfts and Surf 👌 4,084

Top 10 accounts with highest friends count

Username Name Bio Followers count
28delayslater 🇹🇷 Earl of FrunkPuppy ❤️ @FrunkPuppy #FrunkPuppyFriday creator | #Floki $Doge #bitcoin | #ProtectTransKids | he/him |🏳️‍🌈 🏳️‍⚧️ 🇺🇦 🇺🇸 8,755
XYOPepe Pepé Everything here is not a financial advice and is for entertainment purposes only 8,745
Defi_Ser1980 🧶oxbeast.eth (Defi-Ser)🪡 $Avax $Route $FSN $chng $Near #Arbitrum $candy $pilot $Atom $sys #FreakzNft #AKCB #PepeYC 1beast1beast.eth 4,984
coppi6976 Kilgore Trout👑 (33.3%) Doing my part to be the best Degenerate I can be. Working on some new art. 👀 4,013
xrp_harty XRP AND NEWCASTLE UTD TO THE MOON 🏴󠁧󠁢󠁥󠁮󠁧󠁿 80% in $XRP 20% in Other #iso20022 Projects, #stocks and #silver... Patience is The Key https://t.co/ZC5JP32CEP 3,974
bmb_baseball T.TexasTonyTurnstile World's preeminent underground baseball journalist/play-by-play man. Officially on the Mic for @SeguinTCL with Dutch @chattahoocheeTX 3BGB on Spotify & YouTube 3,646
rocketseedd Rocketseed TimE iS oN yoUR siDe 2,607
SnaggleAsaurus R ⚛️ #Bitcoin $QNT $ATOM ⚛️ $JUNO ⚛️ $DOT $KSM $EWT 2,515
kieranmlkelly Kieran Kelly 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇧 Blockchain. https://t.co/C5d1xG6a42, https://t.co/8O8uSPDtlJ, https://t.co/pzzWh8YgCu, Barbados Blockchain Association (BBA) https://t.co/uA5knGdf7m 2,302
Geminixphoto 𝔊𝔢:𝔐𝔦𝔑𝔦/je:ˈmɪ.ni/ 💙💛🕊 Photog 🎌 arts school dropout︴Mint a photo everyday #HENphoto365dayz︴Audio objkt collector︴First grant recipient @Obscuradao︴ illust @asamisavesworld 2,255

Most active users

Username Bio Number of tweets
Will825404591 - 4
VtorVentura1 Nfts and Surf 👌 4
kosunen_ville Kraken Customer Service Help Desk !!! 4
and_fe Lawyer! 💼👊🏽 🔸️#Trader 💵 🔸️#Entrepreneur 💪🏽 🔸️#Bitcoin Universidad La Gran Colombia 4
Exeter_Gently Wealth needs to be moved into something that can't be debased or seized by Government. #Bitcoin #Cosmos⚛ #Kusama🦅 #DOT ⌚ #GLMR 🌅 #FTM👻 3
TheOwlHouse_NFT 🦉 Handmade (not generation) ^(OvO)^ 3
Max70092843 Euj bio 🧅 my hobby are dogecoin and plants 🌱🌿🐶 these nodes 🐶 3
inflationdollar Prophet of Loss 3
StreetRocker 🙏 3
JCmongol Red Pill... Lone Wolf... Looking for Morpheus 3

Tweets per day

Top 10 tweets with highest Retweet count

ID Text Retweet count
1624847122498461696 👋 @krakenfx @krakensupport do you plan on continuing to vote on Tezos proposals? We could use your pass vote to meet quorum on Mumbai. This proposal brings 15 SECOND blocks to Tezos! 😁 25
1625532519885029392 @krakenfx @krakensupport @jespow Thank you for Voting on #tezos ! 2
1625152226858610689 @TheOwlHouse_NFT @krakensupport Kaken is garbage i sent money on binance chain all the time and then bam they randomly got rid of it and i lost 300 that they claim couldn't be sent back. Granted i should have doubled checked but the fact that they claim it was gone is bs 1
1625044388421271553 Hello @krakensupport @krakenfx Please don't forget to cast your (Exploration) vote for proposal Mumbai on #Tezos blockchain! #BlockchainEvolved #Tezos $XTZ 1
1624872169560805381 @BakingBenjamins @krakenfx @krakensupport #Tezos bakers must vote! 1
1623817055785951235 @krakensupport @NotKrisFire Hows Kraken offering margin in the US but staking is a no no? Wi you get the permissions for this in the future? 0
1623816886231105538 @krakensupport Then the whole point of the app is lost on me. 12+ hrs later and still no joy. Not a happy customer! 0
1623814755247857664 @krakensupport Great, thanks for the prompt response! 0
1623814692681531393 @krakensupport Thank you! It’s working now 0
1623812580325326848 @krakenfx @krakensupport Why are all assets other than ETH being returned that were in the staking program? Did you guys seriously have such little liquidity, you can't redeem 0.25% with nearly a year of free gambling with it? 0

Top 10 tweets with highest Like count

ID Text Like count
1624847122498461696 👋 @krakenfx @krakensupport do you plan on continuing to vote on Tezos proposals? We could use your pass vote to meet quorum on Mumbai. This proposal brings 15 SECOND blocks to Tezos! 😁 58
1623870892995641345 @krakensupport @awayslice you can't solve my stolen syn tokens that i sent via erc chain you steal my tokens and you don't gave me any solution to retrieve them what a shame unskilled custmer service no one can help me 8
1623788272907419652 @krakensupport Hey what’s going on with the deposits, my USDT tron deposit is stuck in “confirming” It’s been 2 hours 6
1624848824148566016 @BakingBenjamins @krakenfx @krakensupport Also @stakefish please! 6
1625025637990944768 @krakensupport For what? You not back my money, i did it many times. Now i waiting answer from CEO. 5
1623806795671289856 GM! I can’t withdraw anything from Kraken @krakensupport ! I AM SCARED😨😣😨😣😨 ﾌﾟﾙﾌﾟﾙﾌﾟﾙﾌﾟﾙ(´༎ຶོρ༎ຶོ`) ﾌﾟﾙﾌﾟﾙﾌﾟﾙﾌﾟﾙ ｺﾜｲﾖｰ(　˙-˙　) 4
1625532519885029392 @krakenfx @krakensupport @jespow Thank you for Voting on #tezos ! 4
1623799383136296961 @Snakecase_ @krakensupport Yeah I have the same and then I got to see my assets unstaked but I can't withdrawal them or anything 4
1623797572300070914 @krakensupport @AgileFourmi How long does it take to show in my balance once I have unstaked my BTC. Balance does not show it 4
1625289100113719298 @krakensupport Hi guys can you help me out. I've been waiting for a promised email response but nothing yet. I'm having trouble withdrawing an asset from my Kraken acct. Ticket # 9365157. Could u look into this maybe and get back to me. I'm running out of options. Thanks 4

Top 3 Languages Used In Tweets

Top 10 Hashtags used

Hashtag Count
#tezos 8
#floki 2
#binance 2
#binanceblockchainweek 2
#btc 2
#blockchainevolved 2
#avax 1
#staking 1
#twitfi 1
#twitdao 1

Top 10 Hashtags Used In Tweets

Top 10 mentions

Mention Count
@krakensupport 170
@krakenfx 39
@bakingbenjamins 7
@secgov 7
@garygensler 6
@notkrisfire 6
@awayslice 6
@jespow 5
@verumbitcoin 5
@anakaoka 5

Top 10 mentions

Wordcloud of Tweets

Emojis

Average number of emojis used per tweet

35

Emojis used in tweets

Emoji Count Emoji Text
🐙 11 octopus
🚨 9 police_car_light
👋 8 waving_hand
⚡ 3 high_voltage
😁 3 beaming_face_with_smiling_eyes
😨 3 fearful_face
😘 2 face_blowing_a_kiss
💜 2 purple_heart
👍🏻 2 thumbs_up_light_skin_tone
😣 2 persevering_face

Emojis groups

Emoji Group Count
Smileys & Emotion 18
People & Body 15
Animals & Nature 12
Travel & Places 12
Food & Drink 1
Objects 1
Flags 1